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Fairfield Inn & Suites Charlotte Matthews

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Traveller (32)
Room & Suite (102)
Pool & Beach (18)
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Overview
  • Excellent70%
  • Very good21%
  • Average4%
  • Poor3%
  • Terrible2%
Travellers talk about
“front desk”(76 reviews)
“king suite”(9 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2 Star Hotel
All hotel details
Additional information
Offers from Fairfield Inn & Suites Charlotte Matthews
Special Offer: Member Rates
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Offers from Fairfield Inn & Suites Charlotte Matthews
Special Offer: Member Rates
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Reviews (442)
There are newer reviews for Fairfield Inn & Suites Charlotte Matthews
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All reviewsfront deskthe breakfast areaking suiteroom was cleana great stayrestaurants and shoppingcontinental breakfastthe general managergreat customer servicewould recommend this hotel to anyoneyogurthot tubvery nice hotelenjoyed my stayhousekeeping staffdefinitely stay here againparking lot
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141 - 145 of 433 reviews
Reviewed January 19, 2015

I had this Hotel booked for three nights and the walls were so thin that I could here my next door neighbors talking until after midnight. It smelled old, and my room felt old! I checked out after the first night to another hotel. Fairfield's...More

Thank Meg7623
Response from Samuel S, General Manager at Fairfield Inn & Suites Charlotte MatthewsResponded January 21, 2015

Dear Meg7623, I was extremely disappointed to read about the experience you had here during your recent stay. As you will see in our past reviews, they reflect the level of pride our staff takes in our level of service and I am very sorry...More

Reviewed January 5, 2015

Recently our grown kids have come home to stay to get on there feet. Which has left us.. TWO EMPTY NESTERS THAT WAS ENJOYING OUR EMPTY NEST... with a house full and NO PRIVACY !! My husband's birthday is 12/31 and mine 1/6... So to...More

Thank Stephanie C
Response from Samuel S, Manager at Fairfield Inn & Suites Charlotte MatthewsResponded January 20, 2015

Dear Stephanie C, Thank you taking the time to write details comments about our property. We appreciate the kind words regarding our hotel. We appreciate your feedback and your business, we hope that you will use again when you are in the Charlotte Matthews area...More

Reviewed January 2, 2015 via mobile

We stayed with our kids over Christmas / New Years. Staff was very friendly, handled our every need. We have 6 kids, and 8 of us fit in fine (w 1 cot) but usually only 3 kids at night. The breakfast was great. Eggs &...More

Thank BengaliKert
Response from Samuel S, General Manager at Fairfield Inn & Suites Charlotte MatthewsResponded January 5, 2015

Dear BengaliKert , Thank you taking the time to write details comments about our property. We appreciate the kind words regarding our lobby, breakfast and our service levels. We appreciate your feedback and your business, we hope that you will use again when you are...More

Reviewed December 14, 2014

Fast check in. Nice room. Quiet building. Adequate parking. Good breakfast (but wish they served real oatmeal instead of instant). Friendly staff. Was close to where we needed to be in Matthews. Would stay again.More

Thank Knwmommd
Response from Samuel S, Manager at Fairfield Inn & Suites Charlotte MatthewsResponded December 16, 2014

Dear Knwmommd, We appreciate you taking the time to write your comments about your recent stay in our hotel. Thank you kindly for the kind words about our facility and employees. We also want to thank you for the 5 star rating as well. We...More

Reviewed December 7, 2014 via mobile

Our stay on Matthews was short, however, our time at Fairfield Inn made our trip even better! Quick check-in process late was uneventful. Comfortable bedding in a clean room worked for us. Woke up, had breakfast which was your standard complimentary one at hotels, showered...More

Thank SoMuchToSeeOutThere
Response from Samuel S, General Manager at Fairfield Inn & Suites Charlotte MatthewsResponded December 9, 2014

Dear SoMuchToSeeOutThere, We appreciate you taking the time to write your comments about your recent stay in our hotel. Thank you kindly for the kind words about our Hotel. We also want to thank you for the 5 star rating as well. We appreciate your...More

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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Pool
Free Parking
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Self-Serve Laundry
Banquet Room
Conference Facilities
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$105 - US$170 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#19 Business Hotel in Charlotte
#22 Romantic Hotel in Charlotte
#27 Family Hotel in Charlotte
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$105 - US$170 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#19 Business Hotel in Charlotte
#22 Romantic Hotel in Charlotte
#27 Family Hotel in Charlotte
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (32)
Room & Suite (102)
Pool & Beach (18)
Dining (13)
Amenities (7)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
drlea1125
April 9, 2017|
AnswerShow all 3 answers
Response from Gregory H | Reviewed this property |
NOt that I am aware of. All rooms are non smoking
0
Votes
bjmane
August 19, 2015|
Answer
Response from Samuel S | Property representative |
Standard Rates are based weekend/weekday rates. These are your normal room rates. $139.00 to $149.00.
0
Votes
JANET W
April 7, 2015|
AnswerShow all 7 answers
Response from Samuel S | Property representative |
Dear Janet W, Please contact me at hotel number 980-245-9200 to better answer your question. Sam Socias General Manager
0
Votes
Room Tips
"Stay on ground floor. The elevators can't hold all the folks going up and down in the morning."
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"I heard that it's quieter on the 4th (top) floor but I experienced no noise in my 3rd floor room."
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"Choose a newer hotel- plenty around Charlotte"
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"Stay away from this location"
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