We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Fairfield Inn & Suites Charlotte Matthews

Show Prices
#37 of 177 Hotels in Charlotte
Certificate of Excellence
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Fairfield Inn & Suites Charlotte Matthews
Fairfield Inn & Suites Charlotte Matthews
Panoramas (22)
View Map
{"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"containerClass":null,"scriptFlags":null}
Add Photo Write a Review

400 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Fairfield Inn & Suites Charlotte Matthews
See the most recent reviews
Showing 392: English reviews
Reviewed 24 March 2014

This time there were 40-50 kids staying at the hotel for a baseball game. All night there were kids running in the hall and doors slamming . I called the desk. I think someone tried to stop the kids. However it started up again the pool area was over run . This was not my best stay by far

 Report
Helpful?
Thank Davidraykiely
Ross L, General Manager at Fairfield Inn & Suites Charlotte Matthews, responded to this review

I want to apologize for your recent stay, I know on our busy sport team weekends the hotel can get louder than usual. I do appreciate your feedback, as this will help us improve for our future team weekends. I know you have chosen to stay at our hotel in the past when visiting your parents and we hope to...

Morrisville, North Carolina
Reviewed 24 March 2014

Ive used this hotel on several occasions and it is by far the BEST in Charlotte. Everything about this hotel speaks EXCELLENCE...the front desk staff is OUTSTANDING (esp Jamie and Morgan). This is home away from home

 Report
Helpful?
Thank sonya s
Ross L, General Manager at Fairfield Inn & Suites Charlotte Matthews, responded to this review

Thank you for your feedback and I am glad to hear you enjoyed your stay with us! I will be sure to share your kind words with all my staff. Jamie and Morgan have both been at the desk for awhile now and it's great to be acknowledged for the hard work they put into their guest service. Anytime you're...

Lynchburg
Reviewed 19 March 2014

All the staff from the manager down to the cook and maids are friendly, kind, and always smiling. They all go out of their way to make you feel like you are at home. Great breakfast and hospitality nights! Clean rooms and facility. I will be back for all my stays in Charlotte.

 Report
Helpful?
Thank Dean P
North Myrtle Beach, South Carolina
Reviewed 18 March 2014

The staff at the front desk at check-in was personable and attentive. The service delivered was quick. The room was very clean, as was the bathroom. That covered all my needs, and at a rate that I consider a very good value. I will stay here again.

 Report
Helpful?
Thank Leonard L
Atlanta, Georgia
Reviewed 7 March 2014

I travel to Charlotte on business and have customers in this area. I had stayed at the Courtyard previously but felt that it wasn't the best value or a good representation of the Courtyards I have stayed at in the past. I tried this hotel since I am a loyal Marriott member. I was pleasantly surprised. The front desk staff...

 Report
Helpful?
Thank sharon b
Fayetteville, Georgia
Reviewed 25 February 2014

Great rooms and even better customer service. I stay here regularly and they always remember my preferences. Suites are comfortable and spacious, internet is fast and location is quiet. Will stay nowhere else when I visit Charlotte!

 Report
Helpful?
1Thank bthompsonGA
Seattle, Washington
Reviewed 22 January 2014

I'm surprised that this hotel is rated so highly on TripAdvisor. Based on the reviews, I stayed here for 4 nights. The bathroom had a unpleasant sour smell, and the shower curtain had an unsightly stain (possibly blood). Also 2 of the 4 nights I had to go to the front desk to ask for coffee refills, and that's after...

 Report
Helpful?
1Thank GreenLakeDave2013
Ross L, General Manager at Fairfield Inn & Suites Charlotte Matthews, responded to this review

I would like to offer my sincere apologies regarding your unhappiness during your stay with us and I would also like to thank you for your feedback. Our guests complete satisfaction is our ultimate goal. It's feedback such as yours which will help us in correcting future issues reported by our guests. I understand you spoke with my AGM about...

Durham, North Carolina
Reviewed 18 January 2014

We reserved a SUITE with 2 queen beds and a separate living room. Traveling with two young kids age 4 and 7 who sleep very early... we wanted to allow them to sleep early while we watched tv in the adjoining living room. We called when we were on our way and we were assured our room would be ready....

 Report
Helpful?
2Thank Caroline S
Ross L, General Manager at Fairfield Inn & Suites Charlotte Matthews, responded to this review

C S, I apologize for the miscommunication with your booking experience. I can understand how frustrating that was, especially traveling with 2 young children. I will be sure to share your feedback with my staff to help ensure that similar situations do no occur in the future. If you do find yourself in the area, I would like to invite...

meridian, ms
Reviewed 17 January 2014

We stayed at this Fairfield based off reviews of tripadvisor. This was our first stay here. The customer service was excellent. Check in was very fast and easy. Jamie (who looks like jada pinkett smith) checked us in, she had a smile on her face and was very professional. Ask which floor did we want and if we needed a...

 Report
Helpful?
Thank nickruffin
Charlotte, North Carolina
Reviewed 15 January 2014

A very friendly and service oriented staff. Room was very clean. I have been here before and each time it was an enjoyable stay. The snacks in the evening were wonderful but the cookies were the best. There was a good selection of breakfast items and the breakfast room was very nice, sunny and open. The location is great.

 Report
Helpful?
Thank Marcia N

196 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (30)
Viewed
Bathroom (6)
Viewed
Room/Suite (10)
Viewed
Dining (1)
Viewed
Business Centre/Function Rooms (1)
Viewed
Hotel & Grounds (1)
Viewed
Other (11)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (125)
Viewed
Amenities (7)
Viewed
King Room (37)
Viewed
Pool (12)
Viewed
Dining (10)
Viewed
The Hotel (30)
Viewed
Two Queen Room (29)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (41)
Viewed
Hotel & Grounds (7)
Viewed
Room/Suite (19)
Viewed
Pool/Beach Area (2)
Viewed
Dining (4)
Viewed
Business Centre/Function Rooms (1)
Viewed
Bathroom (1)
Viewed
Other (7)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Charlotte
East Forest
BEST WESTERN PLUS Charlotte/Matthews Hotel
Show Prices
Show Prices
Show Prices
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Dry Cleaning
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Our Fairfield Inn & Suites is located 10 minutes from the heart of Charlotte! Come visit us and enjoy our spacious rooms, contemporary design and friendly staff. Our hotel features complimentary breakfast and Wi-Fi, a unique outside patio equipped with a fireplace and grill, indoor pool and fitness center. We also have a 1000 sq. ft. meeting room that can cater to your next event or business meeting. We hope to see you soon! ... more   less 

Additional Information about Fairfield Inn & Suites Charlotte Matthews

Address: 8540 E Independence Blvd, Charlotte, NC 28227-7783
Region: United States > North Carolina > Charlotte > East Forest
Price Range: $131 - $215 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn & Suites Charlotte Matthews 2.5*
Number of rooms: 94
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Priceline, Orbitz, Travelocity, Hotwire, Booking.com, Marriott, TripOnline SA, getaroom.com and HotelQuickly so you can book your Fairfield Inn & Suites Charlotte Matthews reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Fairfield Inn And Suites Charlotte Matthews
Fairfield Inn & Suites Charlotte Matthews Hotel Charlotte
Hotel Style:
#11 Best Value Hotel in Charlotte
#19 Business Hotel in Charlotte
#22 Romantic Hotel in Charlotte
#27 Family Hotel in Charlotte
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Fairfield Inn & Suites Charlotte Matthews staff and other travellers.
5 questions
Ask a question

See all questions (5)

Questions? Get answers from Fairfield Inn & Suites Charlotte Matthews staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“avoid a room above hotel entrance”
Blankaon, 13 Sep 2016 | Read review
“Get the King Suite. it is super big and cozy.”
johngC8337AO, 25 Aug 2016 | Read review
“Check on-line ratings.”
GaryR82, 11 Aug 2016 | Read review
“All of the rooms are great.”
brebil, 18 Jul 2016 | Read review
“You may want to choose a room at the end”
656albertt, 22 Jun 2016 | Read review
5 of 5