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Fairfield Inn & Suites Charlotte Matthews

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#37 of 177 Hotels in Charlotte
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Fairfield Inn & Suites Charlotte Matthews
Fairfield Inn & Suites Charlotte Matthews
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400 Reviews from our TripAdvisor Community

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There are newer reviews for Fairfield Inn & Suites Charlotte Matthews
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Showing 392: English reviews
Arlington, Texas, United States
Reviewed 6 November 2013

We stay at this hotel when we come to Charlotte. It's centrally located near both my family and our friends. We wouldn't continue to stay, however, if it weren't for the friendly staff. They always greet us when we enter the lobby whether we are coming and going or downstairs for breakfast. This time I forgot the power cord for...

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Helpful?
Thank Karin T
Mentor, Ohio
Reviewed 4 November 2013

Morgan was extremely friendly and helpful. He gave me directions to a local park to run at as well as a place to grab a late dinner. He took a genuine interest in my run after I got back. The rate was the lowest of the three hotels I stayed at during this trip to the greater Charlotte area.

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Thank Dave J
Letohachee
Reviewed 4 November 2013

I really enjoyed my stay, only stayed one night but it was a nice experience. Friendly and helpful staff. The hotel was clean and very well kept. The location was excellent, lots of restaurants and shopping centers. Would stay again.

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Thank Raquel K
NJ
Reviewed 4 November 2013

Everyone at this Fairfield was extra friendly and helpful. For example, the guest washer was out of service on Saturday. Since no one was coming to fix it until Monday, they let us use their industrial washer to clean our clothes. Rooms were clean and reasonably priced. Breakfast buffet wasn't fancy but had everything to satisfy us: scrabbled eggs, sausage,...

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Thank NJace
Jersey City
Reviewed 2 November 2013

Modern, clean and conveniently located, in other words what you would expect for this type of hotel. Breakfast was the standard offering of pancakes, cereals, sausage, yogurts, bagels... plenty of restaurants nearby in various shopping malls.

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Thank maerev
Clemmons
Reviewed 2 November 2013

I am a home health nurse, and I travel to Matthews, NC monthly to see a patient for 3 consecutive days. I have stayed at several hotels in the area over the past 3 years, and the Fairfield is by far the best hotel in the area. Some of the best things are: the price ($99 per night), the shower...

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Thank Kelly P
Reviewed 28 October 2013

I've stayed at Fairfield and Marriott exclusively for over 5 years and NEVER have I had better customer service than we had from Cam! He was so friendly and went out of his way to make sure we had an amazing stay! Thanks again Cam!!

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Thank Scrowley7
Wes S, General Manager at Fairfield Inn & Suites Charlotte Matthews, responded to this review

Thank you so much for your kind review of Cam at the Front Desk. I will certainly share your comments with Cam and our entire team. Our number one goal is to exceed guest service expectations and provide you with a stay that will keep you coming back time and time again! Thank you so much and we hope to...

Laurinburg, North Carolina
Reviewed 22 October 2013

My husband and I stayed here for one night before we saw a concert and had a nice time! The patio outside is really nice! They must have just painted the pool before we were there because the pool smelled of wet paint. The staff promptly corrected a billing issue we had and even called me back to make sure...

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Thank JenJeremy
Wes S, General Manager at Fairfield Inn & Suites Charlotte Matthews, responded to this review

Thank you so much for your feedback! I am glad that the desk provided prompt service to your need and am glad to hear that you enjoyed our outdoor patio. We hope to see you again soon whenever in the Charlotte/Matthews area! Thank you,

Sarasota, Florida
Reviewed 22 October 2013

Our first visit, but we loved it. Lobby, breakfast area and rooms were all clean, new and modern. Staff was very friendly. Close location to many restaurants. Quiet, safe. Would definitely stay there again.

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Thank Tse1990
Wes S, General Manager at Fairfield Inn & Suites Charlotte Matthews, responded to this review

Tse 1990, Thank you so much for your review. We are glad that we made a great impression on you on your first visit and welcome you back at any time! Thank you!

Las Vegas, Nevada
Reviewed 21 October 2013

This Fairfield Inn is definitely my favorite of the several I've stayed around the U.S. Yes, it's a beautiful new place with great breakfast and breakfast area, laundry, exercise room, outdoor patio with nice barbecue grill, etc., and our room was well equipped and nicely appointed, but it's the STAFF that REALLY makes it! The gorgeous Brittany, good dudes Cam,...

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Thank Bill G
Wes S, General Manager at Fairfield Inn & Suites Charlotte Matthews, responded to this review

Bill G, Thank you so much for your fantastic review of our hotel. We are pleased to hear that our guest service agents took excellent care of you and I will certainly pass along your kind words throughout our entire staff. We appreciate you as a repeat guest and glad you enjoyed one of our suites on your second trip!...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Dry Cleaning
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Our Fairfield Inn & Suites is located 10 minutes from the heart of Charlotte! Come visit us and enjoy our spacious rooms, contemporary design and friendly staff. Our hotel features complimentary breakfast and Wi-Fi, a unique outside patio equipped with a fireplace and grill, indoor pool and fitness center. We also have a 1000 sq. ft. meeting room that can cater to your next event or business meeting. We hope to see you soon! ... more   less 

Additional Information about Fairfield Inn & Suites Charlotte Matthews

Address: 8540 E Independence Blvd, Charlotte, NC 28227-7783
Region: United States > North Carolina > Charlotte > East Forest
Price Range: $131 - $215 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn & Suites Charlotte Matthews 2.5*
Number of rooms: 94
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Also Known As:
Fairfield Inn And Suites Charlotte Matthews
Fairfield Inn & Suites Charlotte Matthews Hotel Charlotte
Hotel Style:
#11 Best Value Hotel in Charlotte
#19 Business Hotel in Charlotte
#22 Romantic Hotel in Charlotte
#27 Family Hotel in Charlotte
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Questions & Answers

Here's what travellers have asked, with answers from Fairfield Inn & Suites Charlotte Matthews staff and other travellers.
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Questions? Get answers from Fairfield Inn & Suites Charlotte Matthews staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“avoid a room above hotel entrance”
Blankaon, 13 Sep 2016 | Read review
“Get the King Suite. it is super big and cozy.”
johngC8337AO, 25 Aug 2016 | Read review
“Check on-line ratings.”
GaryR82, 11 Aug 2016 | Read review
“All of the rooms are great.”
brebil, 18 Jul 2016 | Read review
“You may want to choose a room at the end”
656albertt, 22 Jun 2016 | Read review
5 of 5