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Fairfield Inn & Suites Charlotte Matthews

435 reviews
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Traveller (32)
Room & Suite (102)
Pool & Beach (18)
Overview
  • Excellent71%
  • Very good21%
  • Average4%
  • Poor2%
  • Terrible2%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2.5 Star Hotel
All hotel details
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Rooms
Mar. 5Mar. 6
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1 room, 2 adults, 0 children
Standard Room
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Reviews (435)Write a Review
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All reviewsfront deskbuffalo wild wingsthe breakfast areagreat stayroom was cleanking suiteindoor poolrestaurants and shoppingnight's sleepcontinental breakfastgreat customer serviceyogurthot tubvery nice hoteldefinitely stay here againparking lotnikki
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91 - 95 of 426 reviews
Reviewed 17 March 2016

The Fairfield Inn is a great standard hotel on the level of a Hampton Inn. It's the best in the area. The rooms are fine and has a pretty normal breakfast selection. The best part of this hotel is the staff. They are extremely friendly...More

Thank PhotosFromNature
Response from Samuel S, General Manager at Fairfield Inn & Suites Charlotte MatthewsResponded 13 April 2016

Dear VENITA, Thank you for taking the time to share your recent experience at the Fairfield Inn & Suites Charlotte Matthews with us. One of our key priorities is to provide the highest level of friendly and courteous service. It was a pleasure having you...More

Reviewed 4 March 2016

Pretty inexpensive and conveniently located, staff was very friendly, place is very clean. Workout room is a bit small, but other than it was perfect. Decent breakfast, comfy beds, free internet. It was nice.More

1  Thank nkm615
Response from Samuel S, General Manager at Fairfield Inn & Suites Charlotte MatthewsResponded 21 April 2016

Dear nkm615, Thank you for the great review of our hotel. We are pleased to hear that the hotel met your need and you took advantage of all our amenities. We hope we have the pleasure of welcoming you back soon. Best Regards, Sam Socias...More

Reviewed 17 February 2016

Fairfield Inn and Suites Charlotte Matthews is a great hotel to stay when in Charlotte. I stayed there for a night and had great service from the front desk. The breakfast was delicious, the room was clean and tidy, and it was overall a great...More

Thank Damon S
Response from Samuel S, General Manager at Fairfield Inn & Suites Charlotte MatthewsResponded 14 May 2016

Dear Damon S, Thank you for the 5 star review, we will share this comment with our front office & breakfast ambassador they will be delighted to read your thoughts. Looking forward to see you again when your travels take to to the queen city....More

Reviewed 14 February 2016

My wife and i stayed last week, love this hotel super clean staff was great, specialy the front desk agents, always ready to anwser questions, breakfast was full of choices cereal, eggs, fruits. will be back late July.

Thank sean r
Reviewed 10 February 2016

Hotel was quite, nicely appointed, easy to find, free good breakfast, attendant made our woffels for us and delivered them to table. but internet was down, local access only. Lots of resturants nearby, elevators to rooms. Safe place to stay.

Thank Art D
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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Pool
Free Parking
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Self-Serve Laundry
Banquet Room
Conference Facilities
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$96 - US$163 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#19 Business Hotel in Charlotte
#22 Romantic Hotel in Charlotte
#27 Family Hotel in Charlotte
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$96 - US$163 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#19 Business Hotel in Charlotte
#22 Romantic Hotel in Charlotte
#27 Family Hotel in Charlotte
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (32)
Room & Suite (102)
Pool & Beach (18)
Dining (13)
Amenities (7)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
drlea1125
9 April 2017|
AnswerShow all 3 answers
Response from Gregory H | Reviewed this property |
NOt that I am aware of. All rooms are non smoking
0
Votes
bjmane
19 August 2015|
Answer
Response from Samuel S | Property representative |
Standard Rates are based weekend/weekday rates. These are your normal room rates. $139.00 to $149.00.
0
Votes
JANET W
7 April 2015|
AnswerShow all 7 answers
Response from Samuel S | Property representative |
Dear Janet W, Please contact me at hotel number 980-245-9200 to better answer your question. Sam Socias General Manager
0
Votes
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12
Room Tips
"I heard that it's quieter on the 4th (top) floor but I experienced no noise in my 3rd floor room."
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"Choose a newer hotel- plenty around Charlotte"
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"Stay away from this location"
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"avoid a room above hotel entrance"
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