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Hyatt House Charlotte/Center City

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435 E Trade St, Charlotte, NC 28202-2427
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Traveller (433)
Room & Suite (264)
Dining (48)
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About

#39 of 212 hotels in Charlotte
Location
Cleanliness
Service
Value
Travellers' Choice
The Hyatt house Charlotte Center City blends urban chic with the convenience of guest-empowered travel thru intelligent design, stress-free service and free-flowing amenities. Its 163 smartly designed guestrooms + suites feature flat panel TVs, MP3 docking stations and waffle terry bathrobes while free details include breakfast with made-to-order omelets, Starbucks brewed coffee and WI-FI throughout. Sample small plates, sip and socialize at the HBAR or Rooftop Terrace with lounge pool, alluring fireplace and cozy seating. Conveniently located adjacent to Time Warner Cable Arena. We do offer overnight paid Valet parking.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Car hire
Business Centre with Internet Access
Conference facilities
Paid private parking on-site
Wifi
Outdoor pool
Shallow end in pool
Bar / lounge
Restaurant
Breakfast buffet
Snack bar
Banquet room
Meeting rooms
Baggage storage
Concierge
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Shared lounge / TV area
Shops
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Allergy-free room
Air conditioning
Housekeeping
Room service
Safe
Kitchenette
Microwave
Flatscreen TV
VIP room facilities
Refrigerator
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Great View
Languages Spoken
English
1905Reviews27Q+A100Room tips
Traveller rating
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Cali213NC wrote a review Jan. 2023
1 contribution1 helpful vote
In Queen City for game. Hotel was Clean, well appointed, great staff. You can’t beat the location! The hotel is in a nice area, next door to the Spectrum Center, close to upscale restaurants and activities, and uptown sites are walkable.
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Review collected in partnership with Hyatt Hotels
Date of stay: January 2023
Value
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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barbgalindo wrote a review Jan. 2023
Saint Louis, Missouri1 contribution1 helpful vote
Excellent service and friendly folks at the Hyatt House. Rooms had a full size refrigerator and stove. Nice bed. Great location. Nice food and drink options. It is well worth the stay if you are coming into Charlotte. Close enough to walk to many restaurants and bars.
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Review collected in partnership with Hyatt Hotels
Date of stay: January 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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bernsteinlawsc wrote a review Jan. 2023
1 contribution
On late notice, got a reservation for a concert next door. Location to the Spectrum Center is perfect. Will be even nicer when the diner across the street opens. The only weakness is lack of dining options nearby.
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Review collected in partnership with Hyatt Hotels
Date of stay: January 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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milliesmomanne wrote a review Jan. 2023
Graham, North Carolina1 contribution
Great place to stay. Highly recommend. Very convenient to Spectrum Center. Clean room. Friendly staff. Valet parking. Quiet atmosphere. Email notification allowed check in prior to arrival. No waiting for room to be cleaned.
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Review collected in partnership with Hyatt Hotels
Date of stay: January 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Nate I wrote a review Jan. 2023
1 contribution
I had a great time, and the employees were very friendly. The breakfast times were amazing, as well as the food itself. The valet parking was fantastic. No bumps or bruises on the car, and really quick removal from the parking lot.
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Date of stay: January 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Friedrich_Nietzche wrote a review Jan. 2023
Charlotte, North Carolina1 contribution
Hyatt staff will SCOLD you at the front desk and try to make you feel bad for "improperly" booking the reservation. My company booked my stay, I have been using a preferred name since I was seven, thus my company only knows me by this name and booked the reservation in this name. I was scolded at the front desk for not using my legal name and had to snap back at the staff for their outdated policy. Thank the Gods I'm not trans! If you are trans, STAY FAR AWAY from this brand! They will take your ID, change the name on your reservation, and force you to out yourself to the entire lobby. I travel often for work and charity events, having been racing and completing charity rallies for four years, this was my first experience with a hotel that had an issue with my use of a preferred name. Outdated policy that needs changed. The only highlight of the trip was the EXCELLENT Valet staff that took great car with my Audi TT. They were responsive, friendly, and responsible (making sure to always lock up the key cabinet even when standing behind it.) I would love to hire the Valet company for charity events if I could (that's how fantastic they are)!
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Review collected in partnership with Hyatt Hotels
Date of stay: January 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Harley2023 wrote a review Jan. 2023
Cary, North Carolina1 contribution
Great location, we chose this hotel because it was within walking distance to Spectrum Stadium. The rooms were clean, front desk staff were accommodating, your valet staff were very helpful but they need help, Hyatt needs a better system and need to hire more valet staff.
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Review collected in partnership with Hyatt Hotels
Date of stay: January 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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RoseyOk777 wrote a review Jan. 2023
Central Falls, Rhode Island1 contribution
Room was very clean and customer service was outstanding. As someone who was stranded in Charlotte on Christmas eve due to my connecting flight being cancelled I did not regret my experience on booking with this location. Staff members welcomed me and were helpful to my needs.
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Review collected in partnership with Hyatt Hotels
Date of stay: December 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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MLSuit3 wrote a review Dec. 2022
Bristol, Virginia122 contributions80 helpful votes
Hotel is perfect location for attending anything at the Spectrum Center. About 550 ft between. This is great if the weather is rainy or cold or you want to arrive to an event last minute. Parking at the resort is valet only. Valet workers were very polite. Negative is their hours of operation. Only 1 attendant on duty until 9am. This left a long line for people leaving on a Thursday morning. Hotel check-in was done in person since the Hyatt app wouldn't work. We were given a 17th floor room over looking the pool. Room had 2 queens and a walk in shower, small microwave, small fridge. Everything was clean accept the shower. It was filthy. I told the front desk and another room was given to us on the 11th floor. Wa told it was the only room available. It was a handicap accessible room for individuals with hearing impairment. CONS- Bathroom only had 2 sets of towels, only 1 known ice machine (12th floor), no vending machines (snacks you could purchase in a hidden tiny room behind check in desk, not sure what was in there because I was questioned by an employee when I went to look). Heard cleaning attendants working on floor at 8:30. Booked 10 months in advance to get best price. I feel I paid for the location. Did not use the bar area or the pool. Price could have been better for Hyatt members.
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Date of stay: December 2022
Value
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Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Marliez G wrote a review Dec. 2022
Glen Burnie, Maryland6 contributions1 helpful vote
No free parking, the valet parking was rude and with bad attitude. My car was never on time or they couldn’t find the key so the service was horrible. The rooms were average considering the hotel being next to a place under construction so a lot of noise throughout the day.
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Date of stay: December 2022Trip type: Travelled on business
Room Tip: No free parking, pet friendly but there are other hotels around with free parking and better...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
US$181 - US$269 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Hotel Sierra Charlotte Center City
LOCATION
United StatesNorth CarolinaCharlotteFirst Ward
NUMBER OF ROOMS
163
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Hyatt House Charlotte/Center City - UPDATED 2023 Prices, Reviews & Photos (NC) - Hotel - Tripadvisor

Frequently Asked Questions about Hyatt House Charlotte/Center City
Which popular attractions are close to Hyatt House Charlotte/Center City?
Nearby attractions include Queen City Rides (0.1 km), Belk Theater at Blumenthal Performing Arts Center (0.4 km), and ImaginOn: The Joe & Joan Martin Center (0.4 km).
What are some of the property amenities at Hyatt House Charlotte/Center City?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Hyatt House Charlotte/Center City?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Hyatt House Charlotte/Center City?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Hyatt House Charlotte/Center City?
Yes, a parking garage, paid private parking on-site, and secured parking are available to guests.
What are some restaurants close to Hyatt House Charlotte/Center City?
Conveniently located restaurants include Luce Restaurant & Bar, Rooster's Wood Fired Kitchen, and Aria Tuscan Grille.
Are there opportunities to exercise at Hyatt House Charlotte/Center City?
Yes, guests have access to a pool and a fitness centre during their stay.
Is Hyatt House Charlotte/Center City located near the city centre?
Yes, it is 0.4 km away from the centre of Charlotte.
Are any cleaning services offered at Hyatt House Charlotte/Center City?
Yes, dry cleaning and laundry service are offered to guests.
Does Hyatt House Charlotte/Center City offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Hyatt House Charlotte/Center City?
Many travellers enjoy visiting Historic Rosedale (4.6 km), St Peter's Episcopal Church (0.7 km), and Mecklenburg County Vietnam Veterans Memorial (1.0 km).