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HYATT house Charlotte Airport

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#28 of 177 Hotels in Charlotte
Certificate of Excellence
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HYATT house Charlotte Airport
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503 Reviews from our TripAdvisor Community

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Showing 499: English reviews
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Greensboro, North Carolina
Reviewed yesterday NEW

Room was modern, but felt feel like you are at home. Nice to have the bedroom separate from living room. Breakfast was great full breakfast buffet. Easy check in And check out. Definitely will stay there again

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank teresabV1657MM
HOTEL’S FAVOURITE REVIEW
Reviewed 2 weeks ago

Great hotel with plenty of room. Everything is clean and up to date. There is a bar in the lobby and food service. Nice outdoor area. Fireplaces. Every room has a kitchenette and utensils, a dishwasher, etc. Nice living room area in the room with a separate bedroom for privacy. We slept 5 adults in the one bedroom room easily....

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Helpful?
Thank Christy K
About Hotel's Favourite Review
Narciso G, Director of Sales at HYATT house Charlotte Airport, responded to this review

Dear Harry and Marv F, I want to thank you so much for making the time to review our beautiful property. We often hear how much people appreciate our large guest room Suites and the fully stocked kitchenettes and separate parlor area for entertainment. Harry and Marv F, please let us know the next time that you plan to travel...

Wilton, Connecticut
Reviewed 2 days ago NEW

Usually airport hotels are noisy dirty and unpleasant but not this one It's a great place to stay for a quick night or longer stay due to large rooms with private layout , full kitchen and free breakfast

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Helpful?
Thank Olesia M
Narciso G, Director of Sales at HYATT house Charlotte Airport, responded to this review

Dear Olesia M, thank you for making time to review our beautiful hotel. We are delighted to hear that we exceeded your expectations. I was especially glad to hear that you enjoyed our complimentary Hot Breakfast Buffet. Olesia M, please let us know the next time you travel through Charlotte, NC Safe travels! Narciso Gonzalez Director of sales

Sparks, Nevada
Reviewed 2 days ago NEW

The staff went above and beyond to ensure our extended stay was as comfortable and pleasant as possible. Everyone from the front counter, housekeeping, shuttle drivers and food staff gave us first rate care. Some of the most courteous people I've ever dealt with.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Vickie J
Narciso G, Director of Sales at HYATT house Charlotte Airport, responded to this review

Dear Vickie J, Thank you for making time to review our beautiful Hotel. I will make sure to share your very nice comments with our Operations team. They will all be very happy to know that they exceeded your expectations. Please let us know the next time that you travel through Charlotte, NC again. Safe travels! Narciso Gonzalez Director of...

Greensboro, North Carolina
Reviewed 4 days ago NEW

Went for my friend's birthday. Most people in the party stayed at Hyatt Place around the corner. I showed them video on my hotel and they got jealous. Lol Beautiful place to stay and staff were very warm and welcoming.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Latashia M
Narciso G, Director of Sales at HYATT house Charlotte Airport, responded to this review

Dear Latashia M, thank you for making time to review our beautiful property. I will share with our Operations team your very nice comments and let them know that we exceeded your expectations. Latashia M, please let us know that next time that you plane to visit Charlotte, NC. Safe Travels Narciso Gonzalez Director of Sales

Reviewed 4 days ago NEW

The rooms in this hotel are clean, large, and well-stocked. I had no issue with noise, and the blackout shades ensure great quality sleep. The breakfast was delicious (especially the omelettes!). All of my staff interactions were great. Would recommend staying here!

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Y1231GTashleya
Narciso G, Director of Sales at HYATT house Charlotte Airport, responded to this review

Dear Y1231GTashleya, thank you for making time to survey our beautiful all suite hotel. I will make sure to let our Operations department know that we exceeded your expectations. I know that our kitchen group works very hard to keep the breakfast buffet Hot and replenished. The made to order omelettes are a favorite of mine too! Y1231GTashleya, please let...

Boynton Beach, Florida
Reviewed 5 days ago NEW

Love the location of this hotel. Also like the fully furnished suite. Kitchen counter backsplash in our suite had grease smears and overall cleanliness was not impeccable which took away from the otherwise excellent stay.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Louis C
Narciso G, Director of Sales at HYATT house Charlotte Airport, responded to this review

Dear Louis C, Thank you so much for making time to survey our beautiful hotel. We appreciate your feedback and I will make sure to visit with our Operations manager today. I was especially happy to hear that our service exceeded your expectations and you enjoyed your stay. Louis C, please let us know the next time that your travels...

Maricopa, Arizona
Reviewed 6 days ago NEW

Everything about thi hotel makes worth coming back. From friendly employees and staff to excellent service to the early morning breakfast and evening dinner. I highly recommend this hotel to everyone.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Philphil6
Narciso G, Director of Sales at HYATT house Charlotte Airport, responded to this review

Dear Philphil6, Thank You for making time to review our all Suite Hotel. We are delighted to hear that we exceeded your expectations. I will make sure to let our Kitchen team know that you especially enjoyed the morning breakfast and evening dinner. Please let us know when your travels bring you back through Charlotte, NC. Safe travels Narciso Gonzalez...

Charlotte, North Carolina
Reviewed 6 days ago NEW

Room had an odor and it was obvious it was not cleaned, just fresh linens. Bathroom, heater/AC had fuzz growing out of it and there was sticky stuff on a chair. No blow dryer in the room. Pool closed. Hot breakfast food items were poorly prepared.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Jeanne S
Narciso G, Director of Sales at HYATT house Charlotte Airport, responded to this review

Dear Jeanne S, Thank you for making time to review our property. I will alert our Operations team this morning to further investigate as soon as possible. I apologize as this type of situation as it is highly unusual. Jeanne S, Thank you for bring this to our attention. Sincerely Narciso Gonzalez Director of Sales

Conway, South Carolina
Reviewed 1 week ago

Besides the unprofessional cleaning staff and the cleaning everything went well. Their a large room to clean, I can understand the working rushing through. The cleaning manager will need to check the little things. Breakfast crew was great. The manager on duty was very helpful and he was helping where needed. I saw him at the front deck, cleaning the...

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank karltonburg
Narciso G, Director of Sales at HYATT house Charlotte Airport, responded to this review

Dear karltonburg, Thank you for making time to review our beautiful property. I will meet with our Operations team and discuss your observation regarding the cleaning staff. I will also let out Kitchen crew and Manager on Duty know that they exceeded your expectations. karltonburg, please let us know the next time that your travels bring you through Charlotte, NC....

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Bar/Lounge
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Shuttle Bus Service
  • Breakfast included
  • Airport Transportation
  • Laundry Service
  • Self-Serve Laundry
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Banquet Room
Official Description (provided by the hotel)
Featuring a visitor-friendly city center known as Uptown and numerous corporate headquarters, North Carolina's largest city is quickly becoming a top destination for both business and leisure travelers. With several large universities, thrilling theme parks, opportunities for outdoor recreation and shopping parks, Charlotte is an exciting destination. Relax and enjoy our outdoor pool, open seasonally and weather permitting. Our newly renovated, upscale, extended stay hotel in Charlotte is conveniently situated for vacation, corporate and government travelers. HYATT house(R) Charlotte Airport hotel is newly renovated and conveniently located in the center of a Fortune 500 corridor, just six miles from downtown and the Charlotte Convention Center. Our friendly Charlotte Airport hotel offers travelers access to popular tourist destinations including Carowinds Amusement Park, Lynx- Charlotte's Light Rail, Billy Graham Library, Discovery Place, Spirit Square Center for the Arts, Bank of America Stadium and Charlotte Motor Speedway. For the business traveler, we're centrally located to the corporate offices for Wells Fargo/Wachovia, Bank of America, AT&T and US Airways. Ideally located for all types of travelers, our hotel in Charlotte is a top choice for your next trip to North Carolina. ... more   less 

Additional Information about HYATT house Charlotte Airport

Address: 4920 S Tryon St, Charlotte, NC 28217-2404 (Formerly Summerfield Suites Hotel by Wyndham)
Region: United States > North Carolina > Charlotte
Price Range: $159 - $295 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — HYATT house Charlotte Airport 3.5*
Number of rooms: 136
Reservation Options:
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Also Known As:
Hyatt Summerfield Suites Charlotte Airport Hotel Charlotte
Hyatt Charlotte Airport
Summerfield Suites Charlotte
Charlotte Summerfield Suites
Charlotte Hyatt
Hotel Style:
#25 Business Hotel in Charlotte
#44 Family Hotel in Charlotte
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Questions & Answers

Here's what travellers have asked, with answers from HYATT house Charlotte Airport staff and other travellers.
5 questions
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Questions? Get answers from HYATT house Charlotte Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Back rooms may be quieter.”
jaybird276, 15 Apr 2017 | Read review
“Interior rooms towards the back of the hotel are nice - upper floor is probably best.”
michaelcF244XD, 21 Mar 2017 | Read review
“The top floor was extremely quiet”
SLAMMMGMT, 6 Feb 2017 | Read review
“Not the high floor king”
668shaylas, 11 Nov 2016 | Read review
“Two room suites are also available for families with children.”
Maarij, 1 Nov 2016 | Read review
5 of 5