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DoubleTree Suites by Hilton Hotel Charlotte - SouthPark

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Traveller (84)
Room & Suite (253)
Dining (31)
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Overview
  • Excellent51%
  • Very good27%
  • Average12%
  • Poor6%
  • Terrible4%
Travellers talk about
“double tree”(59 reviews)
“south park”(62 reviews)
“warm cookies”(29 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
All hotel details
Additional information
Offers from DoubleTree Suites by Hilton Hotel Charlotte - SouthPark
Special Offer: Double Points, Every Stay
Hotel deals
Offers from DoubleTree Suites by Hilton Hotel Charlotte - SouthPark
Special Offer: Double Points, Every Stay
Hotel deals
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Nearby Hotels
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Reviews (1,167)
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1,148 results
Traveller rating
566
309
141
79
53
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LanguageEnglish
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566
309
141
79
53
Show reviews that mention
All reviewsdouble treesouth parkwarm cookiestwo bedroom suitebit datedfamily reunionwalking distancefull kitchenfront desk staffbeds were comfortableparking lotvery nice hotelnice staydefinitely stay here againbusiness tripstaff was friendlywedding
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1 - 5 of 1,148 reviews
Reviewed 1 week ago

Very impressed by the welcoming staff and facility. Our room included a full kitchen, lining area with pull-out sofa, and large bedroom with 2 queen beds. We had enough room for the 4 of us to stretch out and rest well. We also enjoyed the...More

Thank Katy M
Response from Joanie K, General Manager at DoubleTree Suites by Hilton Hotel Charlotte - SouthParkResponded 1 week ago

Katy, Thank you for your 5 star review! We appreciate your feedback and are delighted to hear that you enjoyed your stay in Charlotte, took advantage of our prime SouthPark location, and were pleased with our amenities. Thank you for staying with us! Best, Joanie...More

Hotel's Favourite
Reviewed 3 weeks ago via mobile

Charlotte is like our second home, so when we need a quick getaway this is where we head. On this particular Easter weekend we chose to stay in South Park, at the DoubleTree by Hilton. This is an outstanding hotel! From the quick & friendly...More

Thank Nikole336
Response from Joanie K, General Manager at DoubleTree Suites by Hilton Hotel Charlotte - SouthParkResponded 3 weeks ago

Thank you for your wonderful feedback. We were pleased to read that you found our location to be perfect for your needs. We are also happy that you were impressed with our clean, comfortable rooms and wonderful facilities - all with the convenience of being...More

Reviewed 1 week ago via mobile

My family stayed here for night to visit a friend in town on the way to the beach. It was a very pleasant visit. The queen suite we had was very comfortable and clean. Lots of room! The patio area outside was nice for grabbing...More

Thank 34hannahp
Response from Joanie K, General Manager at DoubleTree Suites by Hilton Hotel Charlotte - SouthParkResponded 1 week ago

Thank you for your stay with us and for sharing your experience with other travelers. We were pleased to read you liked the size of the suite and the amenities we have to offer. I am happy to hear The DoubleTree and our staff made...More

Reviewed 2 weeks ago via mobile

If I could give this hotel a rating, it would exceed 5 stars! Check in was easy, staff helpful and polite, hotel very clean and accessible. We felt very safe there and the location of this hotel was perfect. It’s located beside the mall and...More

Thank Wendy W
Response from Joanie K, General Manager at DoubleTree Suites by Hilton Hotel Charlotte - SouthParkResponded 1 week ago

Wendy, Thank you for sharing your feedback regarding your stay at DoubleTree Suites by Hilton Charlotte-SouthPark. We are happy you enjoyed your visit, took advantage of our prime SouthPark location, and were satisfied with all that we have to offer. Thanks again for allowing us...More

Reviewed 2 weeks ago via mobile

We have had the worst service ever in this hotel. Wifi is the worst I have ever experienced! In and out, in and out...at least forty times a night! Never put in clean glasses...one towel for each person and the smallest, thinnest you have ever...More

Thank jackie3455
Response from Joanie K, General Manager at DoubleTree Suites by Hilton Hotel Charlotte - SouthParkResponded 2 weeks ago

Thank you for staying with us, taking the time to share your review, and bringing your experience to our attention. We apologize that our hotel fell short of your expectations, as we strive to provide a memorable stay experience. We have shared your comments with...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Room Service
Business Centre with Internet Access
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Self-Serve Laundry
Room amenities
Microwave
Things to do
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
US$132 - US$253 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#24 Family Hotel in Charlotte
#29 Romantic Hotel in Charlotte
#32 Business Hotel in Charlotte
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
US$132 - US$253 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#24 Family Hotel in Charlotte
#29 Romantic Hotel in Charlotte
#32 Business Hotel in Charlotte
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
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Traveller (84)
Room & Suite (253)
Dining (31)
Pool & Beach (4)
Amenities (24)
Business Centre & Event Rooms (5)
Family and Play Areas (3)
Questions & Answers
Ask a question
NCDeVries
July 8, 2017|
AnswerShow all 7 answers
Response from JulieNY111 | Reviewed this property |
My party occupied two suites. For both of our suites, there was a door that closed between the bedroom, and the combined living/kitchen/dining area. Also for both, the bathroom was only accessible from the bedroom.
1
Vote
Kristann C
September 15, 2016|
AnswerShow all 2 answers
Response from Israel V | Reviewed this property |
As far as I know the weather remains warm in Charlotte and the pool should stay available to the guests. I did not see any sign about closing dates for the pool, but I'm sure that it gets closed when temperatures drop under... More
0
Votes
Raymondarends
March 28, 2016|
Answer
Response from b2mishra | Reviewed this property |
Around $25 if you take Uber..
0
Votes
Room Tips
"Ask for a room with a view of the pool or the symphony park"
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"2nd or 3rd floors near elevators"
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"If you must stay here, specify no dogs in any area around you"
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"Rooms are spacious ,suites by the pool are very quiet and peaceful."
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