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DoubleTree Suites by Hilton Hotel Charlotte - SouthPark

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#26 of 180 Hotels in Charlotte
Certificate of Excellence
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DoubleTree Suites by Hilton Hotel Charlotte - SouthPark
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936 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree Suites by Hilton Hotel Charlotte - SouthPark
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Showing 919: English reviews
johnson city
Reviewed 2 weeks ago

Stayed here for 1 night while in town for a concert. I got a very good HH rate and decided since this hotel was in a good part of town and near southpark mall I would try it out. The staff were all extremely nice and helpful. They even let me check in 1 hour early. My room was very...

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Helpful?
Thank mknz111
SouthParkSuites, General Manager at DoubleTree Suites by Hilton Hotel Charlotte - SouthPark, responded to this review

Thank you so much for your five star review. We are so happy that you enjoyed our suites and were pleasantly surprised with the balcony. We appreciate your kind words pertaining to our staff as it is our mission to provide excellent hospitality. We look forward to having you stay with us again next time your travels bring you to...

New Jersey
Reviewed 2 weeks ago

Overall this was a great place to stay. Rooms and lobby are clean and it is in a nice area. Only problem was being woken in the middle of the night by the front desk to shut our music. We were not playing music or have the TVs on. Next time someone from the staff should check the complaint before...

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Helpful?
Thank eyedocIam
SouthParkSuites, General Manager at DoubleTree Suites by Hilton Hotel Charlotte - SouthPark, responded to this review

Thank you for your review. We are very happy that you enjoyed our suites and our beautiful SouthPark location. We apologize for the inconvenience you encountered, and hope you will stay with us again next time your travels bring you to Charlotte. Regards, Joanie Kastl General Manager

Apollo Beach, Florida
Reviewed 3 weeks ago

We found the hotel by searching pet friendly hotels in Charlotte in the latest available AAA reference, Traveling with Your Pet: the AAA PetBook, 18th Edition. The pet fee was modest at $50 and the policy confusing, varying from $50 for all of our four-legged companions (as we understood it when we booked the reservation) to $50 per pet (which...

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Helpful?
Thank LSGMD4
SouthParkSuites, General Manager at DoubleTree Suites by Hilton Hotel Charlotte - SouthPark, responded to this review

Thank you so much for your wonderful review. We are so happy that you and your "fur companion" enjoyed our spacious and comfortable suites. We do strive to make it a home away from home. We look forward to having to stay with us again next time your travels bring you to Charlotte. Warm regards, Joanie Kastl General Manager

Sioux Falls, South Dakota, United States
Reviewed 3 weeks ago

I needed two rooms for a recent business trip in this neighborhood. I came across this hotel and they had two bedroom suites. The cost of the suite was less than 2 rooms in other places. The suite was spacious, with private bathrooms in each bedroom. Parking was convenient. The staff was friendly and welcoming. Will stay here again when...

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Helpful?
Thank Steve S
SouthParkSuites, General Manager at DoubleTree Suites by Hilton Hotel Charlotte - SouthPark, responded to this review

Thank you for your 5 Star review! We are so happy you enjoyed your stay at our hotel and enjoyed our two-bedroom suites! Very happy to hear you were happy with the level of service you received! We hope you will stay with us again when your plans bring you back to Charlotte! Sincerely, Joanie Kastl General Manager

Lexington, Kentucky
Reviewed 3 weeks ago

This hotel is close to shopping, and excellent restarants The rooms are large and the beds are perfect. I always use the fitness center , it is not large but clean. I have used the pool in the past... its awesome...

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Helpful?
Thank fayfay006
SouthParkSuites, General Manager at DoubleTree Suites by Hilton Hotel Charlotte - SouthPark, responded to this review

Thank you so much for your kind review. We are very happy that you enjoyed our spacious suites and wonderful SouthPark location. We look forward to having you stay with us again next time your travels bring you to Charlotte. Regards, Joanie Kastl General Manager

Reviewed 3 weeks ago

Stayed here in August 2016. The front desk staff were very pleasant. Check in was not a problem. My room was great. The bed was super comfortable and the room overall was very clean. I would stay here again.

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Helpful?
Thank Edward O
SouthParkSuites, General Manager at DoubleTree Suites by Hilton Hotel Charlotte - SouthPark, responded to this review

Thank you so much for your review. We are so pleased that you enjoyed our suites and the very comfortable beds we have. We look forward to having you stay with us again. Regards, Joanie Kastl General Manager

Alpharetta, Georgia
Reviewed 4 weeks ago

My wife and I stayed here recently for a wedding and reserved a 2 bedroom suite. We arrived at 3:45pm and was told that our room would not be available for an hour! After a huge debate with the desk, they miraculously found one that was available. The front desk people were very rude and uncaring about everything. The hotel...

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1Thank Steve P
SouthParkSuites, General Manager at DoubleTree Suites by Hilton Hotel Charlotte - SouthPark, responded to this review

Thank you for your review. I apologize for the inconvenience you incurred at check-in. It is truly our goal for every guest to have a positive experience at our hotel, from check-in and throughout their stay. I am very sorry this did not happen during your stay. Your input is valuable to us and we will utilize your information with...

Fayetteville, United States
Reviewed 4 weeks ago

Recently stayed at the Doubletree in Southpark Charlotte, NC. Had an enjoyable stay. Facilities were well kept. The central location was very convenient and was very close to many restaurants and other areas of interest. Would recommend this Hotel.

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Helpful?
Thank Gregg M
SouthParkSuites, General Manager at DoubleTree Suites by Hilton Hotel Charlotte - SouthPark, responded to this review

Thank you so much for your review. We are so happy that you enjoyed our wonderful SouthPark location. We look forward to having you stay with us again next time your travels bring you to Charlotte. Regards, Joanie Kastl General Manager

United States
Reviewed 4 weeks ago

If you expect the same great Hilton experience you may be used to do not stay at this location. It has gone down hill. Front staff is unhelpful and rude. There is never enough luggage carts and lack of parking other than a parking deck. I've stayed here over a dozen times over the years and there is clearly a...

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Helpful?
Thank Mark M
SouthParkSuites, General Manager at DoubleTree Suites by Hilton Hotel Charlotte - SouthPark, responded to this review

Thank you for your review. I am sorry you were disappointed during your stay. We strive to ensure that every guest at our hotel has an outstanding experience. On behalf of our team, I apologize this was not the case during your stay. Rest assured, our senior management teams take your input very seriously and we are incorporating your information...

Toledo, Ohio
Reviewed 4 weeks ago

Had a relaxing time staying at this Hotel. The staff at the bar/ restaurant are extremely friendly and professional. They brought our dinner out to the atrium where the tables had fire pits and my 3 yr old grandson loved it and so did we. It was beautiful out there we could watch the stars and airplanes. The staff was...

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Helpful?
Thank 680janetv
SouthParkSuites, General Manager at DoubleTree Suites by Hilton Hotel Charlotte - SouthPark, responded to this review

Thank you for your nice review. We appreciate your kind words regarding our staff, and are happy that you experienced our beautiful courtyard. We look forward to having you and your grandson stay with us again next time you are in Charlotte. Warm regards, Joanie Kastl General Manager

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Amenities

Highlights
  • Restaurant
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The DoubleTree Suites by Hilton Charlotte-SouthPark is a truly charming full-service, all-suite hotel in the heart of SouthPark, Charlotte’s best shopping and dining district! The hotel is a restful retreat and the only full-service, all-suite hotel in the heart of Charlotte’s most upscale area. Renowned for gracious service and picturesque location, the hotel is nestled between SouthPark Mall (with its 120+ department and specialty stores, restaurants and food court) and Symphony Park. The DoubleTree Suites’ professional staff and luxurious amenities make your temporary residence feel like home. ... more   less 

Additional Information about DoubleTree Suites by Hilton Hotel Charlotte - SouthPark

Address: 6300 Morrison Blvd., Charlotte, NC 28211
Region: United States > North Carolina > Charlotte > Barclay Downs
Price Range: $179 - $336 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree Suites by Hilton Hotel Charlotte - SouthPark 3.5*
Number of rooms: 208
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Booking.com, Hotels.com, Orbitz, Priceline, Travelocity and Odigeo so you can book your DoubleTree Suites by Hilton Hotel Charlotte - SouthPark reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree Guest Suites Charlotte / Southpark Hotel Charlotte
Doubletree Hotel Charlotte Southpark
Hotel Style:
#24 Family Hotel in Charlotte
#29 Romantic Hotel in Charlotte
#32 Business Hotel in Charlotte
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree Suites by Hilton Hotel Charlotte - SouthPark staff and other travellers.
8 questions
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Noord, Aruba
8 months ago
Summerville, SC
New Jersey
over a year ago

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Questions? Get answers from DoubleTree Suites by Hilton Hotel Charlotte - SouthPark staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a higher floor for great views of southpark mall and the park.”
 of 5 bubbles mknz111, 19 Nov 2016 | Read review
“Handicapped travelers stay away”
  • Handicapped room was literally 60 yards, very end of hall, from elevator!
 of 5 bubbles JBH7212014, 1 Oct 2016 | Read review
“Hard to give a tip when I didn't even get the kind of room I paid for. The hotel was quiet though, and pet friendly.”
 of 5 bubbles PaulLaviska, 11 Sep 2016 | Read review
“Higher rooms facing the pool.”
 of 5 bubbles Kelkroydon, 5 Sep 2016 | Read review
“Corner suites are larger and quiet.”
 of 5 bubbles 54171Frank, 28 Aug 2016 | Read review
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