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The Ballantyne, A Luxury Collection Hotel, Charlotte

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Traveller (261)
Room & Suite (254)
Dining (86)
Overview
  • Excellent70%
  • Very good21%
  • Average6%
  • Poor2%
  • Terrible1%
Travellers talk about
AMENITIES
Free Internet
Free Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star accommodation
All hotel details
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Rooms
Sep. 2Sep. 3
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (877)
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Traveller rating
595
185
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56
22
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All reviewsgallery restaurantgolf course viewbeautiful hotelseparate showersoaking tuboutdoor pooldaughter's weddingroom servicelobby barbusiness meetingthe entire staffsouthern hospitalityparking lotfitness centerspalodgeconcierge
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1 - 5 of 864 reviews
Reviewed yesterday

This is a fabulous hotel. They have every amenity available. The spa is a great place to unwind. The location is right in the middle of great places to go eat or shop. They have a lodge that my place of business reservation for a...More

Thank carolnB1808TS
Reviewed 4 days ago

I can't speak enough about the Ballantyne Hotel and the luxury feel they provide even while under a renovation!! When booking the room I was informed of a Renovation they were currently doing. My wife and I decided to move forward and were extremely glad...More

Thank AdamWeddington
Reviewed 1 week ago via mobile

Just did a weekend at this hotel. It was just ok. The hotel is undergoing renovations. I booked a room with a city view. JOKE... I got a room on the 2nd floor in the back of building, with an obstructed view with a large...More

1  Thank Fourdogs2kids
Response from Ballantyne H, Director of Rooms at The Ballantyne, A Luxury Collection Hotel, CharlotteResponded 1 week ago

Dear Fourdogs2kids, Thank you for taking the time to share valuable feedback on your recent stay at The Ballantyne, A Luxury Collection Hotel, Charlotte. Your feedback allows us the opportunity to continue to enhance our offerings and amenities to meet and exceed our guests expectations....More

Reviewed 4 weeks ago

My wife and I enjoyed a 3-night stay at the property. The concierge, valets, pool staff and cleaning staff were all extremely friendly and attentive. Request a room on the back side of the property where you can watch golfers finish their rounds on the...More

Thank JeremyATL
Reviewed 4 weeks ago

This hotel wants to be a luxury hotel, but it is not. Every service person we interacted with was pleasant, helpful and created an aura of high standards. The lobby was non-existent as it was under construction. The outdoor pool was fine. We had many...More

Thank Boxwood2016
Response from Ballantyne H, Front Office Manager at The Ballantyne, A Luxury Collection Hotel, CharlotteResponded 3 weeks ago

Thank you for your feedback and kind words about our team members! We apologize for any inconvenience you experienced with our lobby and our indoor pool being closed while undergoing an exciting transformation! We hope that you will be able to join us once we...More

View more reviews
About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Spa
Free Internet
Bar/Lounge
Room Service
Hotel Amenities
Free Parking
Business Centre with Internet Access
Wheelchair Access
Shuttle Bus Service
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Spa
Tennis Court
Bar/Lounge
Golf Course
Hot Tub
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$276 - US$516 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Luxury Hotel in Charlotte
#3 Romantic Hotel in Charlotte
#3 Green Hotel in Charlotte
#6 Business Hotel in Charlotte
#12 Family Hotel in Charlotte
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$276 - US$516 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Luxury Hotel in Charlotte
#3 Romantic Hotel in Charlotte
#3 Green Hotel in Charlotte
#6 Business Hotel in Charlotte
#12 Family Hotel in Charlotte
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (261)
Room & Suite (254)
Dining (86)
Pool & Beach (41)
Amenities (25)
Business Centre & Event Rooms (9)
Family and Play Areas (1)
Questions & Answers
Ask a question
Paloma d
June 8, 2018|
AnswerShow all 6 answers
Response from Michael W | Reviewed this property |
sorry don't know
0
Votes
outdoors44va
August 5, 2017|
AnswerShow all 2 answers
Response from Susan W | Reviewed this property |
I am sorry I do not know the answer to that. 😀
0
Votes
outdoors44va
August 4, 2017|
AnswerShow all 3 answers
Response from Ballantyne H | Property representative |
Thank you for your inquiry, and we apologize for the delay in responding. Our rooms do not feature sofa beds. However, we have a rollaway bed available for a fee.
0
Votes
Room Tips
"All the rooms are great."
carolnB1808TS
2 million years ago
Read review
"Ask for a Golf Course View if it's available."
AdamWeddington
2 million years ago
Read review
"King rooms with balconies overlook the parking lot."
Suzz7432
2 million years ago
Read review
"definitely get a balcony and upgrade to a suite if you can."
903benq
2 million years ago
Read review
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