The Ballantyne, a Luxury Collection Hotel, Charlotte

The Ballantyne, a Luxury Collection Hotel, Charlotte

Traveller (522)
Room & Suite (167)
The Ballantyne, a Luxury Collection Hotel, Charlotte
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C$347
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About

4.5
#24 of 206 hotels in Charlotte
4.4 of 5 bubbles
Location
4.8 of 5 bubbles
Cleanliness
4.6 of 5 bubbles
Service
4.2 of 5 bubbles
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Explore luxurious guest rooms, event venues, and luxurious resort amenities. Escape to the pools or spa. Savor artfully presented, regionally inspired new American cuisine, and sample one of the Carolinas’ largest whiskey collections. Guests enjoy curated experiences like afternoon tea and experiential group dining. The Ballantyne features a collection of elegant ballrooms, professional meeting rooms, and outdoor venues. A complimentary Ballantyne-area shuttle is available for nearby dining and conveniences. Explore this dynamic city and exceptional outdoor recreation, or wander idyllic country roads.
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Property amenities
Free parking
Wifi
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycle rental
Bowling offsite
Kids stay free
Valet parking
Paid wifi
Hot bath
Pool / beach towels
Indoor pool
Outdoor pool
Heated pool
Fitness / spa changing rooms
Sauna
Restaurant
Breakfast available
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Kids' meals
Outdoor dining area
Wine / champagne
Vending machine
Poolside bar
Canoeing offsite
Patio
Tennis court offsite
Water park offsite
Highchairs available
Shuttle bus service
Car hire
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Makeup services
Manicure
Massage
Pedicure
Salon
Steam room
Waxing services
24-hour security
Concierge
Newspaper
Non-smoking hotel
Picnic area
Shops
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
Doorperson
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Shoeshine
Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Coffee / tea maker
Cable / satellite TV
Sofa bed
Walk-in shower
Housekeeping
Room service
Safe
Sofa
Telephone
Wardrobe / wardrobe
Bottled water
Iron
Private bathrooms
Wake-up service / alarm clock
Minibar
Oven
Refrigerator
Stovetop
Kitchenware
Flatscreen TV
On-demand films
Radio
Bath / shower
Complimentary toiletries
Hair dryer
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.0 of 5 stars
HOTEL STYLE
Park View
Luxury
Languages Spoken
English, Spanish
Hotel links
Special Offer:Earn points toward free nights.

Location

10000 Ballantyne Commons Parkway, Charlotte, NC 28277
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 65 out of 100
65
Douglas Airport
19.8 km
See all flights
Concord Regoinal Airport
4.5
4.5 of 5 bubbles1,127 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
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The Ballantyne, a Luxury Collection Hotel in Charlotte, is often described as a tranquil retreat, with guests commending its serene atmosphere and spacious, elegantly adorned rooms. While the cleanliness of the hotel and its spa is acclaimed, a few visitors have reported minor issues. The staff's warm and attentive service sometimes contrasts with instances of disorganization. Although the amenities, including the pool and dining options, receive high marks, some guests feel the hotel does not provide adequate value, referencing steep prices and occasional signs of wear.
Atmosphere
Inviting
Rooms
Comfortable
Value
Expensive
Cleanliness
Spotless
Service
Inconsistent
Amenities
Lavish

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1,127Review16Q+A100Room tips
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Detailed Reviews
Excursion170108 wrote a review Feb 2020
1 contribution
5.0 of 5 bubbles
I stay here frequently when in town for business and it is hands down my favorite hotel in Charlotte. Its a luxury hotel and looks, smells and feels like one. Everyone here calls you by name and when I finally got around to changing my name to my married name, they all started calling me by it. The Gallery Restaraunt is great too, if you have status you can choose a comp breakfast over points ($20 for you and another for a guest) and they’ll being it up to the bar if you dont have time to go to the restaurant. I get dinner here frequently and the options are nice and you can order off of any menu no matter if you ate in ur room, the bar or the restaurant. The service is always too notch and everyone in the restaraunt will stop and talk to you. My favorite is Kojo A. bc he always remembers my fav foods, drinks, how i like them prepared, and anticipates all my needs. He even hunted down some lamb chops for me when they ran out for the week (he made my week).
If you are staying in the area, check this place out!
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Date of stay: February 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from TeamMarriott, Manager at The Ballantyne, a Luxury Collection Hotel, Charlotte
Responded Feb 18, 2020
Dear Excursion170108, Thank you for your loyalty to our brands and for choosing to stay at The Ballantyne, A Luxury Collection Hotel, Charlotte once again for your business trip. Our team of unparalleled individuals is passionate about delivering a flawless and personalized experience for our guests, and we are exalted to know our authentic service inspired your time with us. We are also delighted to know you enjoyed dining at our in-house Gallery Restaurant, our progressive Southern approach to American cuisine. Please rest assured we will gladly share your gracious compliments with all our associates, especially Kojo. Thank you once more for your continued patronage, and we look forward to transcending your expectations every visit. Schuyler Clark Hotel Manager
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Travelmom76092 wrote a review Mar 2021
Dallas, Texas30 contributions31 helpful votes
5.0 of 5 bubbles
Enjoyed our long weekend at the Ballantyne. Comfy bed with luxurious mattress, pillows, and linens. Bath linens and toiletries were great, as was the robe. Separate shower (thankfully not a rain type shower head) and soaking tub were a nice feature. We ate breakfast and dinner in the Gallery restaurant. Food was good, creative, and not over priced. Afternoon tea looked lovely, but we did not have time to enjoy this.
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Date of stay: March 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Team Marriott, Guest Services / Front Office at The Ballantyne, a Luxury Collection Hotel, Charlotte
Responded Mar 13, 2021
Dear Travelmom76092, Thank you for your delightful review of The Ballantyne, A Luxury Collection Hotel, Charlotte. We are pleased that your experience was perfect from beginning to end and that you enjoyed our modern, rejuvenating rooms as well as your dining time at Gallery Restaurant. We are grateful for your feedback and look forward to seeing you again soon. Luciano Bengardino Director Of Rooms
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A lot to digest? Read an AI-generated summary of recent traveller reviews.
amag1975 wrote a review Oct 2020
atlanta32 contributions20 helpful votes
4.0 of 5 bubbles
My best friend of 30 years and I scrambled to find somewhere to go after having to cancel our original plans for our annual girl's trip. With all of the downtown choices, I wasn't sure where to stay. Even though it is not downtown, I don't regret choosing the Ballantyne, as it is a beautiful hotel, and there were some highlights that made it overall a great stay!
First, I'll start by saying exceptional customer service is everything to me, and Gabby with reservations has it down to a science. I had a few conversations with her prior to my arrival, and after meeting her in person, I can see why she is so good at her job. I appreciate people like her so much!
I was also able to speak to Eric with food and beverage over the phone and also met him in person. I'm just so impressed with some of the people at the Ballantyne, and he is one of them. We had some dining requests and concerns due to the pandemic, and he replied with empathy and did everything he could to accommodate and make us comfortable. Due to my spa experience not being what I had expected, I spoke to Jana, the spa director, and again I was impressed with the people who help make the Ballantyne special. You are able to talk to them openly and sense they truly care about what kind of experience you have.
There were some disappointments during my stay, but they can't overshadow the positives that I experienced also. Afternoon tea was amazing. The food, the service, the ambience...one of the best afternoon tea services I've been to, and I've been to many in many states and countries! We also had dinner and brunch at the Gallery and enjoyed those as well. The room was beautiful, although the hallway noise in the early morning hours were plentiful the first night. All of my issues were addressed, and I think besides it being a beautiful hotel, it all boils down to the people behind the scenes who made my stay a good one. I hope to one day come back and enjoy the Ballantyne and all it has to offer.
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Date of stay: October 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Team Marriott, Agency / Consultant at The Ballantyne, a Luxury Collection Hotel, Charlotte
Responded Oct 23, 2020
Dear amag1975, Thank you for your delightful review of The Ballantyne, A Luxury Collection Hotel, Charlotte. We are thrilled you loved our elegant property and that you were impressed with our impeccable service. Your compliments will surely be shared with the associates mentioned. It is also a pleasure to know that you enjoyed your dining time with us and liked our well-appointed accommodations. We are grateful for your business and look forward to welcoming you again on your next visit to our area. Schuyler Clark Hotel Manager
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jwb1011 wrote a review Jun 2022
St. Petersburg, Florida290 contributions217 helpful votes
+1
2.0 of 5 bubbles
This hotel is still listed on google, it’s geotag, social media, and elsewhere as a golf resort but they sold the golf course and it’s being redeveloped into an office park. The construction is not only unsightly but unbearably noisy. I checked in and was told they would upgrade me, it would just be 5-10 minutes, and they would call or text me when it was ready. I waited over an hour, went back to the front desk finally and asked why there’s a delay, and they said they forgot to call me. Nice. My “upgrade” was just a regular room facing the construction site. Was told the noise would stop at 5pm and that they didn’t work on weekends, but 6:45am Saturday morning, all the heavy equipment was banging and beeping away. The hotel is quite noisy so you hear everything (and I mean everything) from your neighbors rooms, the hallway, and the floor above, which included screaming matches, an intimate moment, and children running around all night. The rooms are rather dark with beat up and stained furniture (I’ve included photos).

There are no coffee makers in the room, they do this so they can charge you $22 for a pot of coffee thru room service (they don’t offer individual cups via room service, you have to go to the restaurant). With my Titanium status I was given a breakfast voucher for $30, however there is literally nothing on the menu that once they add taxes and other charges will come out to only $30, so breakfast really isn’t free (I had an omelet and a small pot of coffee for $82). Was also supposed to get two free cocktails with my package, but was charged anyway, and a $100 spa credit which was not credited. It felt like everything was a fight with management to get resolved, so many little “gotcha” moments over a few pennies that I really have no interest in returning. If you value good service, peace and quiet, and quality sleep, this is not the place for you.
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Date of stay: June 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Team Marriott, Guest Services / Front Office at The Ballantyne, a Luxury Collection Hotel, Charlotte
Responded Jun 27, 2022
Dear John, We are committed to providing our guests with a fulfilling stay; therefore, we appreciate you bringing these concerns to our attention. We will address your comments with the appropriate individuals, and we thank you for your patience during this time. George Beattie Director of Rooms
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Happytravelinfamily wrote a review Aug 2023
New York City, New York416 contributions271 helpful votes
4.0 of 5 bubbles
This is a nice place. Large pool area and rooms were large. There is lots of construction nearby the hotel. The restaurant was very expensive and had a limited menu for dinner. Breakfast at the restaurant was ok. Most of the outer doors are locked so if you step outside it is difficult to get back in!! Pool area can only be accessed through the inner spa door as all other entrances are locked.
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Date of stay: August 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Team Marriott, Guest Services / Front Office at The Ballantyne, a Luxury Collection Hotel, Charlotte
Responded Aug 13, 2023
Dear Happytravelinfamily, Thank you for being our guest at The Ballantyne, A Luxury Collection Hotel Charlotte, and sharing your experience. We are glad to know you liked our spacious accommodations and excellent pool area. However, we are sorry for your disappointment with our on-site restaurant menu and breakfast. We will discuss it with relevant teams to see where to improve. We also regret the issues due to nearby constructions. We are grateful for your patience, and please know our front desk is always available to help make your stay as comfortable as possible. Thank you again for your feedback, and we look forward to your next visit. George Beattie Director of Rooms
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Jason M wrote a review Aug 2020
Charlotte, North Carolina26 contributions4 helpful votes
3.0 of 5 bubbles
Given the price point they're going for, I honestly can't recommend this place. While the rooms and grounds were nice enough, we've had substantially nicer experiences with friendlier service and less nickle-and-dime-ing at other places. I will say that the food at the Gallery restaurant was a highlight, although again, priced far above it's relative value.
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Date of stay: June 2020
2.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
4.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Team Marriott, Agency / Consultant at The Ballantyne, a Luxury Collection Hotel, Charlotte
Responded Aug 13, 2020
Dear jasonmY4340LR, Thank you for choosing us during your visit to Charlotte. It is nice to know you enjoyed our accommodations and had a great dining experience at our in-house restaurant. However, we are sorry for the unsatisfactory service you received from our staff, and we also regret not meeting some of your expectations. We appreciate you pointing out not only what you liked, but also the things you would change. Everything we do is aimed at providing you with an excellent hotel experience, and we are grateful for the feedback. We hope you will stay with us again for a more gratifying experience. Schuyler Clark Hotel Manager
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Anissa D wrote a review Jun 2022
California, Maryland16 contributions8 helpful votes
5.0 of 5 bubbles
I booked my husband and I a stay at The Ballantyne to celebrate his 50th birthday and it was one of the best hotel stays I have ever experienced. We arrived late in the evening and was met by the Valet, Reginald. The Ballantyne is Blessed to have him as the first point of contact for the hotel. He gave a full run down of the hotel, brought our luggage up and got us all set. Every encounter with him during our stay, he always addressed us by name and just went above and beyond to make sure we didn't need anything during our stay. There was a slight bump in the road during check in. We were given the keys to our room, and when we arrived, the room was not cleaned. Upon returning to the front desk, they apologized and quickly got us reassigned to a new room on the 7th floor. The rooms are very clean and spacious. We had 2 queen beds, with a balcony. The room does not have a coffee maker, fridge or microwave, but it does have a well stocked mini bar and has two complimentary bottles of The Ballantyne Water ( you can request more from housekeeping). You can also request a mini fridge by the calling the front desk and they will bring it to your room. The bathroom has a shower as well as a soaking tub. The bed is comfortable but the pillows are super soft and were not comfortable to us. The hotel has a couple of bars and The Gallery Restaurant, the drinks were good, but the food was okay but there are other options within a short drive from the hotel. We rented a cabana at the pool and had the best time. The cabana comes with a sofa, table and two lounging chairs, a bowl of fruit and still water and sparkling water. The max number of people is 4 people per cabana. It was well worth the price and Brittany, Morgan, Jordan and Stajja took very good care of us. We did not want for anything and their friendly personalities made it an even better day celebrating poolside. Ian, spa manager, I believe came to make sure we had everything we needed and that we were having a good time. This hotel ensures that customer service is their top priority. The hotel as a whole is beautiful, clean, huge and smells so good. Fresh flowers enhance every area. Every person I mentioned, along with another Valet, Derrick, made this trip exceptional for my husband & myself. The champagne sent to our room with a birthday message was the perfect bow on the birthday package. We will return again soon!!!!
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Date of stay: June 2022
5.0 of 5 bubblesRooms
5.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Room Tip: if getting a balcony, get one facing parking lot, construction is happening in the back.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Team Marriott, Guest Services / Front Office at The Ballantyne, a Luxury Collection Hotel, Charlotte
Responded Jun 15, 2022
Dear markswife98, Thank you for spending your birthday with The Ballantyne, A Luxury Collection Hotel, Charlotte. We are pleased you liked our well-maintained property, clean, comfortable, and spacious accommodations. We appreciate you mentioning our courteous associates. Providing an exceptional visit to every guest is what we strive for every day, and we cannot wait to welcome you both on your next visit. George Beattie Director of Rooms
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Ann M wrote a review Nov 2023
6 contributions2 helpful votes
3.0 of 5 bubbles
Be careful at check in with what room you are assigned. Ongoing construction adjacent to the hotel may impact the quality of your stay. It's been going on for quite some time. First time at the Ballantyne. We booked a premium, park view balcony, King room. We were in the area to meet with a realtor to look for a new home. At check in they took my DL and the desk agent appeared to check it and match it to my reservation. We were told we could check in an hour earlier than normal check in and that our room was ready. When we got to the room, we saw it was a regular King room. They told us at the front desk that was all that was available at the time. We quickly unpacked and got changed from our long drive and hustled out the door to meet the realtor. When we got back and took a walk around the hotel premises, we realized we were not in the type of room we had requested. When we stopped by the front desk, we found out the agent had checked us into a room that belonged to another guest with a similar but different last name. No idea what she was checking then when she had first asked for my ID to check me in. They said the room we requested was no longer available now. I guess they maybe gave our room to someone else. We asked to speak to the manager who offered us a voucher for the on site restaurant to. make up for the difference in room rates as an apology. We were not able to really use/enjoy that since we were on such a limited schedule. Our room sufficed overlooking a parking lot and was nice decor but worn and dated. The carpeting had a huge stain on the carpet at the foot of the bed as if someone had hand an accident or a pet. In this day and age of portable residential steam cleaners and given the hotel price in the premium range of hundreds of dollars, no guest should be given a room with a stain like that to greet them. We'd like to give the place a second chance but we are definitely hesitant given what transpired and the inconsistencies for what should be a premium hotel in the area.
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Date of stay: October 2023
1.0 of 5 bubblesValue
3.0 of 5 bubblesLocation
1.0 of 5 bubblesService
Trip type: Travelled as a couple
Room Tip: Make sure they give you the room/tier you requested and not someone else's room.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Team Marriott, Guest Services / Front Office at The Ballantyne, a Luxury Collection Hotel, Charlotte
Responded Nov 7, 2023
Dear V1157XUannm, Thank you for being our guest and for your constructive feedback. We sincerely apologize for the unsatisfactory check-in experience and what transpired. We have already discussed your concerns with our front desk team to ensure such errors are not repeated. We are also sorry that we were not able to honor your request during this visit; however, we hope the compensation we provided will now make you feel more comfortable with our attempt to resolve this unfortunate situation, and in some way, help restore your confidence in our hotel. We encourage you to give us another opportunity to provide you with the excellent hospitality for which we are known. Alan Grant Hotel Manager
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Travelmemom wrote a review Apr 2021
Canton, Georgia9 contributions9 helpful votes
4.0 of 5 bubbles
This is a very nice, clean hotel, but just not the resort we expected from the website photos. We booked this for a family Easter getaway, but there was not much to do there. The pictures showed a billiards room and fire pit area, but we were told that is only for their event venue and is located at a separate hotel/ building. The lobby was beautiful, but not usable because it was set up like a restaurant with tables for their " tea parties" that you could sign up for around $45 pp. There is a nice indoor pool and jacuzzi room on the lower level. There is also a beautiful park/golf course behind the hotel, but the golf course is temporarily closed...the hotel does offer 3 complimentary bikes you can use to ride thru the park. The staff was extremely friendly. The rooms were very clean and beautiful. We did not try the restaurant, but it gets great reviews. This was a very nice hotel, but the next time we visit the area, we will choose a Marriott hotel closer to the shopping/restaurant areas.
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Date of stay: April 2021
5.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Team Marriott, Guest Services / Front Office at The Ballantyne, a Luxury Collection Hotel, Charlotte
Responded Apr 10, 2021
Dear Travelmemom, Thank you for taking the time to share that your stay at The Ballantyne, A Luxury Collection Hotel, Charlotte was perfect in every way. We are pleased you enjoyed our Southern hospitality and resort amenities here in the heart of Charlotte, North Carolina. We are always excited to receive positive comments from our guests, but we are also grateful to learn from detailed comments like yours. We are continually striving to improve our guest experience, and we appreciate you letting us know the things you would expect. We hope to have another chance to welcome you on a future visit. Luciano Bengardino Director Of Rooms
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sammar2 wrote a review Aug 2020
Pittsburgh, Pennsylvania9 contributions3 helpful votes
5.0 of 5 bubbles
We had to get away. We desperately needed a change of scenery. And we needed a retreat that we could drive to in seven hours or less. Ballantyne Hotel, here we come! And are we beyond happy that we went. We were greeted by a grand water fountain right at the main entrance. Then we walked through to the main lobby where I have never smelled a scent so wonderful before. If they could bottle that scent for purchase, they would always be sold out! Alan Grant was managing the front desk at our check in. He set the tone for our eight night vacation. He explained everything to us as far as COVID was concerned and put our minds at ease immediately. We were at home. He helped us with running trail maps, restaurant recommendations and even helping us to extend our stay by an extra night. The only thing that we did not care for was when we had to pack to leave. We loved spending time in the lobby with our lap tops, hanging out at the pool with Mark Anthony’s incredible service, having breakfasts on the the Veranda with Doug and Dexter’s impeccable service, driving range and of course our massages. We hope to return again to this gorgeous, warm and friendly, unexpected vacation treasure. Thank you Alan for everything!
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Date of stay: July 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Room Tip: Worth getting room with view of golf course if spending time in the room during the day or sun set
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Team Marriott, Agency / Consultant at The Ballantyne, a Luxury Collection Hotel, Charlotte
Responded Aug 19, 2020
Dear sammar2, Thank you for the positive review and for taking the time to recognize our wonderful hotel. We are delighted to know how much you enjoyed your stay and the excellent service provided by our staff. We have shared your feedback with the associates you mentioned and commended them for doing such a wonderful job. All of us at The Ballantyne, A Luxury Collection Hotel, Charlotte look forward to having you back soon. Schuyler Clark Hotel Manager
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Meander28613629943 asked a question Apr 2023
San Antonio, Texas
Can you keep the bathrobes?
Answer from setter3
Plymouth, Michigan368 contributions185 helpful votes
No. You have to pay for them
Answer from Bob D
Charlotte, North Carolina125 contributions58 helpful votes
Our room was not a suite but people I know have stayed in a suite and it did not have jacuzzi,
lovetotravel510 asked a question May 2020
St. Johns, Florida6 contributions16 helpful votes
What does a cabana rental include?
Mackenzie T asked a question Apr 2020
Charleston, South Carolina107 contributions21 helpful votes
Do the junior suites have balcony’s? Thanks!
Answer from dton93
Charlotte, North Carolina276 contributions94 helpful votes
Yes some do
Answer from Diane C
Palm Beach Gardens, Florida42 contributions47 helpful votes
Yes, the Ballantyne honors the benefits of the Marriott member levels. We were upgraded to a beautiful room overlooking the golf coarse. The hotel is exquisite a definite gem.
David A wrote a tip Apr 2024
Singapore, Singapore22 contributions33 helpful votes
1.0 of 5 bubbles
"Weekend events. Rooms with double connecting doors The park side of the hotel. It is very very noisy"
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run4ace wrote a tip Apr 2024
Washington DC, District of Columbia48 contributions10 helpful votes
2.0 of 5 bubbles
"Lower floor room"
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MelHowell wrote a tip Jan 2024
Charlotte, North Carolina1 contribution
5.0 of 5 bubbles
"Executive Suite"
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rjs wrote a tip Dec 2023
Syracuse, New York15 contributions9 helpful votes
1.0 of 5 bubbles
"Don’t stay here"
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Joe H wrote a tip Dec 2023
5 contributions
5.0 of 5 bubbles
"Hotel Staff was accommodating with arranging flowers and beverages for anniversaries and birthdays."
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Not the right property for you?
There are more places to choose from in the Charlotte area.
PRICE RANGE
C$348 - C$510 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the ballantyne hotel charlotte, ballantyne hotel charlotte, ballantine resort charlotte
LOCATION
United StatesNorth CarolinaCharlotte
NUMBER OF ROOMS
244
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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The Ballantyne, a Luxury Collection Hotel, Charlotte - UPDATED 2024 Prices, Reviews & Photos

Frequently Asked Questions about The Ballantyne, a Luxury Collection Hotel, Charlotte
Which popular attractions are close to The Ballantyne, a Luxury Collection Hotel, Charlotte?
Nearby attractions include Ballantyne Village (0.5 km), Regal Ballantyne Village Stadium 5 (0.5 km), and Fable (0.5 km).
What are some of the property amenities at The Ballantyne, a Luxury Collection Hotel, Charlotte?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
Which room amenities are available at The Ballantyne, a Luxury Collection Hotel, Charlotte?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Ballantyne, a Luxury Collection Hotel, Charlotte?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at The Ballantyne, a Luxury Collection Hotel, Charlotte?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to The Ballantyne, a Luxury Collection Hotel, Charlotte?
Conveniently located restaurants include Gallery Restaurant, Bad Daddy's Burger Bar, and Blackfinn Ameripub - Ballantyne.
Are there opportunities to exercise at The Ballantyne, a Luxury Collection Hotel, Charlotte?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at The Ballantyne, a Luxury Collection Hotel, Charlotte?
Yes, dry cleaning and laundry service are offered to guests.
Does The Ballantyne, a Luxury Collection Hotel, Charlotte offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at The Ballantyne, a Luxury Collection Hotel, Charlotte?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to The Ballantyne, a Luxury Collection Hotel, Charlotte?
Many travellers enjoy visiting President James K. Polk State Historic Site (3.9 km) and Providence Presbyterian Church Cemetery (7.0 km).
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