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Courtyard Charlotte City Center

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Courtyard Charlotte City Center
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370 Reviews from our TripAdvisor Community

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Showing 362: English reviews
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Reviewed yesterday NEWvia mobile

This hotel... not sure what's happening. I'm a rewards member. And was not treated to the thank you for being a member. The room given was dirty with trash in the room. Asked for new room and lovely Christopher was happy to assist, the room was clean. It faces the street and is SUPER noisy from street noise. Cell coverage...

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Helpful?
Thank Oscar E
Fayetteville, North Carolina
Reviewed 1 week ago via mobile

Wonderful check in. Staff was friendly and quick. Hotel was clean and quiet even though they were sold out and there was a big "drinking" event going on in town. I Loved it. I Highly recommend this hotel.

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Helpful?
Thank kreis73
YVONNE L, Guest Relations Manager at Courtyard Charlotte City Center, responded to this review

Thank you for taking the time to review your stay experience with us here in Charlotte. We appreciate your feedback and stay recommendation. Glad you enjoyed!

Victoria, Canada
Reviewed 1 week ago

when ever I travel to Charlotte I make a point of staying here,Very clean and affordable in the heart of the city close to all event centers (arena,ball park,and stadium) close to a number of great restaurants and Nascar museum

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Helpful?
Thank stanley639
YVONNE L, Guest Relations Manager at Courtyard Charlotte City Center, responded to this review

Dear Stanley639, it is our pleasure to be your hotel of choice when in Charlotte! Thank you for your 5 star recommendation based on location, amenities and service. We look forward to seeing you again soon!

West Virginia
Reviewed 2 weeks ago via mobile

This is our first time visiting Charlotte. The hotel is convenient to many restaurants and other things to do in the city. The hotel and room were very clean. The staff at the front desk were professional and friendly. I highly recommend this hotel.

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Helpful?
Thank ndnzfan
YVONNE L, Guest Relations Manager at Courtyard Charlotte City Center, responded to this review

We hope you enjoyed your time in Charlotte and appreciate your feedback! Thank you for the kind compliments of the staff and recommendation for future stays! We look forward to seeing you again soon!

San Antonio
Reviewed 3 weeks ago

This was my first time staying at this hotel and I was NOT disappointed. It was nicely updated, extremely convenient to my work location and very, very clean. It isn't a huge hotel (which I prefer). The staff were very friendly. The bed was super comfortable and I slept like a baby during my 3 night stay. I will pick...

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Helpful?
Thank BrideMomSanAntonio
YVONNE L, Guest Relations Manager at Courtyard Charlotte City Center, responded to this review

Dear BrideMomSanAntonio, It is genuinely our goal to create the most comfortable stay possible. I am pleased to hear that you enjoyed our guestrooms, service received and prime location. We look forward to having you as our guest anytime your travels bring you to Charlotte. Thank you for staying!

Providence, Rhode Island
Reviewed 3 weeks ago

We arrived a little early. Around noon. We were told a room wouldn't be available until 3. Fine. They gave us a key so we could use the gym and clean up before meeting the Funny Bus at 3. A room finally became available at 4:30. An hour and a half late. When we went to check in my husband...

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Helpful?
1Thank HerTriness
YVONNE L, Guest Relations Manager at Courtyard Charlotte City Center, responded to this review

Dear HerTriness, Thank you for taking the time to share your stay experience. We appreciate your feedback. Please accept my sincere apology for the delay in check-in. You can be confident that your concern will be addressed with the appropriate team members to ensure others aren't disappointed in the same way. Thank you for your kind compliments of the staff....

Summit, NJ
Reviewed 4 weeks ago

Stayed one night. very efficient front desk, got right to getting me my key and room. Room was clean and roomy. My room did face the Main Street, so did have some street noise thanks to some who feel there car should replace a night club in sound levels at night. A few times I thought NASCAR was also racing...

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Helpful?
Thank Michael L
YVONNE L, Guest Relations Manager at Courtyard Charlotte City Center, responded to this review

Thank you for stopping in while in Charlotte. It was a pleasure to have you as our guest. We are happy to hear that you were pleased with our accommodations and staff service and were able to take advantage of our prime location in Uptown. Thanks for choosing Courtyard-

Erie, Pennsylvania
Reviewed 18 February 2017 via mobile

Courtyard Charlotte City Center is your standard Courtyard hotel. That being said, it's an affordable, clean option with a lot to do within walking distance. Epicentre is a few blocks away and do are multiple restaurants. Staff is nice, parking is only $12/night, so not bad. Overall, a reliable choice.

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Helpful?
Thank Erie_PA_1994
YVONNE L, Guest Relations Manager at Courtyard Charlotte City Center, responded to this review

It was a pleasure to have you as our guest while in Charlotte! We appreciate your feedback and recommendation as a reliable choice with great location, clean rooms and friendly staff. Thank you for choosing Courtyard. Come and see us again-

Kingsport, Tennessee
Reviewed 6 February 2017 via mobile

Stayed here all weekend while in town for a volleyball tournament. Very convenient to the Charlotte Convention center and restaurants. Parked on Friday and didn't have to move car until we left on Sunday evening. Clean with a friendly helpful staff. 11 families with no complaints.

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Helpful?
Thank Don B
YVONNE L, Guest Relations Manager at Courtyard Charlotte City Center, responded to this review

It was a pleasure to have all of you with us for your Volleyball Tournament. Thank you for taking the time to share your stay experience highlighting location and service received. We appreciate your feedback and look forward to having you with us the next time you are in Charlotte!

Minneapolis, MN
Reviewed 29 January 2017 via mobile

Great location on Tyron - close to Wells Fargo, BOA, and many nice restaurants. Extremely clean, relatively new/modern hotel. Only complaint is the fitness center - it was 78 in there... Making it very uncomfortable to get a decent work out. Will be back here when visiting on business

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Helpful?
Thank MNWorldTraveler
YVONNE L, Guest Relations Manager at Courtyard Charlotte City Center, responded to this review

Dear MNWorld Traveler, thank you for sharing your stay experience with us and recommending our location and amenities to our business travelers. You can be confident that we will address your concern in our health club to ensure a proper workout while on the road. We look forward to having you back very soon-

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
  • Restaurant
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Courtyard Charlotte City Center

Address: 237 S Tryon St, Charlotte, NC 28202-3248
Region: United States > North Carolina > Charlotte > Third Ward
Price Range: $215 - $504 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Charlotte City Center 3*
Number of rooms: 171
Reservation Options:
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Also Known As:
Courtyard By Marriott Charlotte City Hotel Charlotte
Charlotte Courtyard
Charlotte Marriott
Hotel Style:
#55 Family Hotel in Charlotte
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Charlotte City Center staff and other travellers.
4 questions
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Charlotte, North Carolina
Charlotte, North Carolina
La Jolla, California
5 months ago
over a year ago

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Questions? Get answers from Courtyard Charlotte City Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Facing pool area on interior of building is preferred.”
 of 5 bubbles BrideMomSanAntonio, 4 Mar 2017 | Read review
“Ask for a room that doesn't overlook the pool”
 of 5 bubbles maggies614, 18 Jan 2017 | Read review
“higher floors seem quieter”
  • Nice bedroom, sitting chair and AC in room
  • very large bathroom counter
  • Large buffet in the main room, small fridge and microwave
  • Main sitting room of the suite
 of 5 bubbles Zukracer, 5 Jan 2017 | Read review
“Higher floors seem to be quieter.”
 of 5 bubbles washashorecapecodma, 20 Oct 2016 | Read review
“There are rooms that face the pool so there is not any privacy if you are on the first or second floor and want to open your window.”
 of 5 bubbles michellerZ5327RQ, 29 Aug 2016 | Read review
5 of 5