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Courtyard Charlotte City Center

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Courtyard Charlotte City Center
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360 Reviews from our TripAdvisor Community

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Showing 352: English reviews
Maple Shade, New Jersey
Reviewed 4 days ago NEW

Room was clean and spacious - large rooms are rare in big cities so that was a plus! Location is convenient to almost everything in the city. Parking is $12/day which is reasonable for a city also. The beds were EXTREMELY comfortable! Papa John's delivers here late night.

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Helpful?
Thank Maggie S
YVONNE L, Guest Relations Manager at Courtyard Charlotte City Center, responded to this review

Thank you Maggie S for taking the time to highlight the pros of your stay experience! We appreciate your feedback and are pleased that we were able to provide you with a good night's rest in a prime location. Thanks for staying!

Atlanta, Georgia
Reviewed 5 days ago NEW

Stayed here for one night after a last minute decision to stay in Charlotte for one more night. This hotel is in great shape and super clean. The staff is very helpful and it is close to places to eat and the convention center. We will be staying here when we visit Charlotte next time.

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Helpful?
Thank Dsdocu1
YVONNE L, Guest Relations Manager at Courtyard Charlotte City Center, responded to this review

We are pleased to hear that your last minute decision turned into a memorable one! Thank you for sharing your positive feedback on staff service received and room amenities and location. We look forward to having you with us again very soon! Safe travels-

Morrisville, North Carolina
Reviewed 2 weeks ago

A great Courtyard property located in the heart of the city. An easy walk to the football stadium, lots of great places to eat and most anything you would want downtown. Access in/out can be a little rough at peak traffic hours and the parking garage entry can be a little imposing for those that don't like driving up steep...

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Helpful?
Thank Brian L
YVONNE L, Guest Relations Manager at Courtyard Charlotte City Center, responded to this review

Dear Brian, thank you for sharing your great stay experience while in Uptown Charlotte. We appreciate your feedback on our prime location in walking distance to all sporting venues and restaurants. It's nice to hear that our team was helpful and knowledgeable of the area and was able to provide personalized service to you while staying in one of our...

Reviewed 2 weeks ago

This hotel is within walking distance of so much. It's only a couple blocks for baseball or football games. It's only a couple blocks the other way to food and drinks at the Epicentre. Plenty of restaurants along Tyron Street. Sizable rooms and efficient staff. Parking/entrance is on 3rd Street, so set map software for that (not hotel address) because...

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Helpful?
Thank sailgrl
YVONNE L, Guest Relations Manager at Courtyard Charlotte City Center, responded to this review

Thank you for taking the time to complete a review of our property and highlighting our prime location. It was our pleasure to have you as a guest. We are pleased to hear that you enjoyed your room and service received by our team. Thank you for choosing Courtyard by Marriott!

Sugarcreek, Ohio
Reviewed 3 weeks ago

Stayed two nights in this hotel over Christmas for Panthers game. Had two rooms: two Queen room which overlooked the pool and one king room that looked directly into an office building. Rooms were nice, clean and seemed to be newly renovated. SO many outlets! plenty to charge all devices! Check in was smooth. Clerk was friendly. Early the next...

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1Thank 139OhioMom
YVONNE L, Guest Relations Manager at Courtyard Charlotte City Center, responded to this review

Thank you for your honest review and feedback regarding your stay with us over the holidays. Please accept my sincere apology for that we have fallen short of our goal to provide you with the best stay possible. Know that your comments will be shared with our service team to help avoid such negative detractors in the future. I am...

Reviewed 3 weeks ago via mobile

Our nephew booked us a room at the Courtyard while heading home from our vacation. It is conveniently located and within walking distance of restaurants and museums. Our room was very nicely appointed, clean, and comfortable with a nice sitting area and a good size desk with a pullout table and lots of outlets. The bed and pillows were comfortable....

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Helpful?
Thank Kelly V
YVONNE L, Guest Relations Manager at Courtyard Charlotte City Center, responded to this review

Dear Kelly V, it was a pleasure to have you as our guest while on vacation. We are happy to hear that you thoroughly enjoyed your time here and took the time to share your wonderful stay experience. Thanks for staying with Courtyard. We look forward to having you with us again soon!

Washington DC, District of Columbia
Reviewed 3 weeks ago

A colleague booked us into this hotel and let's just say it's the last time he'll be assigned that duty. Be aware there is no valet or bellman or anyone directing you at the driveway or front door. When we arrived, we asked if someone could help us unload our luggage (we had lots of boxes for a meeting) or...

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Thank toodogsus
YVONNE L, Guest Relations Manager at Courtyard Charlotte City Center, responded to this review

Thank you for taking the time to share your recent stay experience with us. We appreciate your honest feedback. I am pleased to hear that you enjoyed the make up of our guest rooms and service received in the Bistro. I am sorry we have fallen short of the level of service expected during check-in. You can be confident that...

Reviewed 4 weeks ago via mobile

A quick note to say the overall experience was great. The room was clean, the staff was very friendly especially Nadou whose customer service was superior accompanied by her kind demeanor. Having stayed at Courtyards from Budapest to New York City, this ranks among the best Courtyards!

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Helpful?
Thank John R
YVONNE L, Guest Relations Manager at Courtyard Charlotte City Center, responded to this review

Thank you for your kind compliments of the service received, Nadou in particular. We are delighted to have her as a key player on our Team. I am pleased to hear that you enjoyed our accommodations and appreciate your high ranking on an international level. Happy Holidays!

Buckhannon, West Virginia
Reviewed 8 December 2016 via mobile

Great city location location. Able to walk everywhere from this site. Clean, comfortable rooms. Friendly and helpful staff. Great breakfast (extra cost)! Would definitely recommend this location ... Especially for those running Charlotte Marathon!

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Helpful?
Thank pt10000
YVONNE L, Guest Relations Manager at Courtyard Charlotte City Center, responded to this review

Thank you for staying with us while in town for the Charlotte Marathon. What a great accomplishment! We are pleased to hear that you enjoyed our amenities and service and our prime location. Happy Holidays!

Nashville, TN
Reviewed 21 November 2016

When in town last week, this was the only hotel I could find due to a large convention going on. I'm glad I stumbled upon this little gem. The parking was super easy, and staff were friendly and knowledgeable of the city and hotel. The room was gorgeous. I loved the decor. We walked to everything and never felt unsafe....

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Helpful?
1Thank JulzMartin
YVONNE L, Guest Relations Manager at Courtyard Charlotte City Center, responded to this review

Thank you for taking the time to submit your feedback! Glad you were able to visit our wonderful city and venture out into the area. With several restaurants and points of interest available within walking distance (and a lot more on the way) it makes our hotel the prime location when traveling to the Charlotte area. We look forward to...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
  • Restaurant
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry

Additional Information about Courtyard Charlotte City Center

Address: 237 S Tryon St, Charlotte, NC 28202-3248
Region: United States > North Carolina > Charlotte > Third Ward
Price Range: $179 - $464 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Charlotte City Center 3*
Number of rooms: 171
Reservation Options:
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Also Known As:
Courtyard By Marriott Charlotte City Hotel Charlotte
Charlotte Courtyard
Charlotte Marriott
Hotel Style:
#55 Family Hotel in Charlotte
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Charlotte City Center staff and other travellers.
4 questions
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La Jolla, California
3 months ago
Charlotte, North Carolina
Charlotte, North Carolina
over a year ago

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Questions? Get answers from Courtyard Charlotte City Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room that doesn't overlook the pool”
 of 5 bubbles maggies614, 18 Jan 2017 | Read review
“higher floors seem quieter”
  • Main sitting room of the suite
  • Large buffet in the main room, small fridge and microwave
  • very large bathroom counter
  • Nice bedroom, sitting chair and AC in room
 of 5 bubbles Zukracer, 5 Jan 2017 | Read review
“Higher floors seem to be quieter.”
 of 5 bubbles washashorecapecodma, 20 Oct 2016 | Read review
“There are rooms that face the pool so there is not any privacy if you are on the first or second floor and want to open your window.”
 of 5 bubbles michellerZ5327RQ, 29 Aug 2016 | Read review
“Request a room with a view, NOT one facing other rooms.”
 of 5 bubbles topfan, 31 Jul 2016 | Read review
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