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Omni Charlotte Hotel

2,157 reviews
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Traveller (195)
Room & Suite (117)
Pool & Beach (8)
Overview
  • Excellent41%
  • Very good27%
  • Average17%
  • Poor9%
  • Terrible6%
Travellers talk about
Wifi
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
4.0 Star Hotel
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Rooms
Dec 24Dec 25
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1 room, 2 adults, 0 children
Standard Room
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Reviews (2,157)Write a Review
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1 - 5 of 2,141 reviews
Reviewed 4 days ago

Stains on the floor; crumbs on the floor; furniture almost 3 decades old with scratches on every piece; chair was so old you could see the dirt; drains were clogged ( sink and tub). There are other hotels in close vicinity. Go to one of...More

Review collected in partnership with Omni Hotels & Resorts
1  Thank mznicole2017
Response from tkermabon, General Manager at Omni Charlotte HotelResponded yesterday

Dear "mznicole2017," Thank you very much for submitting your TripAdvisor review after your recent stay. It's disappointing to hear about the guestroom cleanliness, wear and tear, and plumbing issues you encountered during your visit. I hope you will consider reaching out to me at your...More

Hotel's Favourite
Reviewed 9 October 2017

I stayed at the Omni Charlotte Hotel for 4 nights during a conference in September. This was my second stay at this hotel. Yes, the hotel is undergoing a significant renovation project. But even with the minor inconveniences caused by the renovation, it's still an...More

Thank mmvoicever
Response from tkermabon, General Manager at Omni Charlotte HotelResponded 10 October 2017

Dear "mmvoicever," Thank you very much for your complimentary review. When I read it to our leadership team this morning in our daily stand up meeting, I could tell your thoughtful sentiments hit home for them. We're delighted to know that our efforts helped create...More

Reviewed 5 days ago

good for business. hotel lobby is under construction so a bit inconvenient. rooms could use upgrade as well. bed was uncomfortable and pillows seemed worn out and so didn't sleep well. breakfast came on time.More

Review collected in partnership with Omni Hotels & Resorts
Thank lemnos99
Response from tkermabon, General Manager at Omni Charlotte HotelResponded 4 days ago

Dear "lemnos99," Thank you very much for taking the time to submit a TripAdvisor review after your recent stay at the Omni Charlotte. I was pleased you enjoyed your business trip overall but also disappointed to learn our property wasn't the most convenient due to...More

Reviewed 1 week ago

Great hotel. Had some work being done to hotel but not a big inconvenience. Room was great and my wife and I were treated like a king and queen. Hotel was in the heart of Charlotte and easy walk to restaurants. Would highly recommend this...More

Review collected in partnership with Omni Hotels & Resorts
Thank Kenneth T
Response from Desiree G, Executive Assistant at Omni Charlotte HotelResponded 5 days ago

Dear "Kenneth T," Thank you for your recent stay at the Omni Charlotte Hotel. I am delighted to hear that you enjoyed the room and the royal treatment you received from our staff. The hotel is truly in a great location, right in the center...More

Reviewed 1 week ago

The rooms were nice and the service was good. Good location with dining and entertainment choices within walking distance. Only downside was noise from construction (which ended by 7pm and noise from the street). Overall, great experience. I will be back.

Review collected in partnership with Omni Hotels & Resorts
Thank lopezeight
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Traveller (195)
Room & Suite (117)
Pool & Beach (8)
Dining (5)
Hotel & Grounds (131)
Bathroom (25)
Business Centre & Event Rooms (1)
About
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Outdoor pool
Tennis Court
Details
Price range
US$150 - US$386 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Luxury Hotel in Charlotte
#43 Business Hotel in Charlotte
#47 Romantic Hotel in Charlotte
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$150 - US$386 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Luxury Hotel in Charlotte
#43 Business Hotel in Charlotte
#47 Romantic Hotel in Charlotte
Room types
Suites, Non-Smoking Rooms
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