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Omni Charlotte Hotel

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Omni Charlotte Hotel
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1,843 Reviews from our TripAdvisor Community

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Showing 1,831: English reviews
Roanoke, United States
Reviewed 25 April 2016

EXCELLENT!!! The entire staff were very pleasant and attentive to our needs. We had special touches in our room to make our weekend so special. The room had an outstanding view of the Charlotte skyline and was so clean and comfortable. "THANK YOU TO THE ENTIRE STAFF ESPECIALLY JONATHAN, BRIAN AND KATE." Job well done!!!

Review collected in partnership with Omni Hotels & Resorts
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Helpful?
Thank Cynthia L
Charlotte, United States
Reviewed 25 April 2016

Great location, helpful staff and amazing facilities. In Charlotte for a conference with colleagues, we all found the facilities to be exceptional. The staff was helpful and accommodating, kind and considerate. Help from our loyalty ambassador before arrival was excellent and helped our stay run smoothly. She helped us find transportation to and from the airport and checked us in...

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Thank Peter B
Durham, United States
Reviewed 25 April 2016

I normally frequent the Embassy Suites but it was not opened yet. So even the price was more expensive, we choose the Omni. It was not worth it. No indoor pool for the kids; plumbing issues with the tub in the 2 out of 3 rooms we occupied. Very snide front desk. Not even a microwave and fridge to place...

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Thank Jacquelyn C
Concord, Massachusetts
Reviewed 21 April 2016 via mobile

There may as well be no windows in this hotel. Room 917 and any rooms on this side of the hotel have paper thin windows. The outdoor bar Rooftop 210 blasts music until who knows when (it is 12:31 AM currently and still blasting) and they may as well have a speaker in this room. The Omni needs to soundproof...

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Thank Chris C
Charlotte, United States
Reviewed 20 April 2016

I visited hotel for a convention, The valet staff was amazing. They made me feel welcomed, and kept my car safe. Every time I entered or exited they greeted me and made me feel lucky to be staying at the hotel.

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Thank Rick K
Cary, United States
Reviewed 19 April 2016

Excellent hotel in heart of Charlotte with amazing breakfast buffet and very comfortable beds. Staff goes out of their way to speak and make sure your needs are met. We will stay here again in the future.

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Thank Brad C
Asheville, NC
Reviewed 18 April 2016

Visited with some friends. The lobby and public spaces are fairly modern, but the rooms are dated. Very clean, just need a facelift. Good location downtown. Would stay again. Breakfast buffet was pretty good. Lots of variety.

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Thank jujubean4
Charlotte, United States
Reviewed 18 April 2016

It's a sub-par experience. if you are expecting Omni experience like the one in San Francisco, don't stay at this one in Charlotte. You will be disappointed. It's just basically dark and no elegance to it. Staff is great and bed is super comfortable though.

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Thank Lisa Y
mooresville, United States
Reviewed 16 April 2016

Every aspect of our stay at the Charlotte Omni was perfect. Easy check-in, valet service and a very nice room. We were included in evening and morning reception hosted by Omni staff member Colleena and that made the stay even better.

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Thank Lee Brooks S
Reviewed 15 April 2016

I have stayed in many hotels over the years from budget hotels to 5 star ones, and the Omni Charlotte staff is by far the best! The Signature lounge is the best frequent guest benefit of any hotel, the food is excellent and the service even better.

Review collected in partnership with Omni Hotels & Resorts
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Thank Nicholas M

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Located in the heart of Uptown Charlotte, this luxury hotel puts you just steps from the Queen City's most popular attractions. Offering an ideal location, superior service, and an inviting atmosphere, this hotel is the perfect destination for exploring Charlotte. ... more   less 

Additional Information about Omni Charlotte Hotel

Address: 132 East Trade Street, Charlotte, NC 28280
Region: United States > North Carolina > Charlotte > Second Ward
Price Range: $227 - $495 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Omni Charlotte Hotel 4*
Number of rooms: 365
Reservation Options:
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Also Known As:
Omni Hotel Charlotte
Omni Charlotte
Charlotte Omni
Hotel Style:
#5 Luxury Hotel in Charlotte
#43 Business Hotel in Charlotte
#47 Romantic Hotel in Charlotte
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Questions & Answers

Here's what travellers have asked, with answers from Omni Charlotte Hotel staff and other travellers.
16 questions
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Lancaster, Pennsylvania, United States
over a year ago
over a year ago
Pooler, Georgia
over a year ago

See all questions (16)

Questions? Get answers from Omni Charlotte Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“10th floor corner room was very small bath area. Also a loud pet floor. As well as drunks at 3 am up and down the hall.”
 of 5 bubbles stonekelrn, 6 Mar 2017 | Read review
“Room looking on out to the city”
 of 5 bubbles Paige466, 20 Feb 2017 | Read review
“request a room away from the elevators”
 of 5 bubbles TheTravelObsession, 15 Feb 2017 | Read review
“we had a room overlooking the pool not bad, but I think i would like to have more of a city street view.”
 of 5 bubbles oregonbob55, 13 Feb 2017 | Read review
“bottom floor rooms in the back are not handicapp. neither are the rooms”
 of 5 bubbles gospdrcr77, 12 Feb 2017 | Read review
5 of 5