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Hilton Garden Inn Charlotte North

499 reviews
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Traveller (35)
Room & Suite (17)
Dining (6)
Overview
  • Excellent55%
  • Very good24%
  • Average13%
  • Poor5%
  • Terrible3%
Travellers talk about
“bob evans”(13 reviews)
“great hotel”(25 reviews)
“great stay”(21 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3.0 Star Hotel
All hotel details
Offers from Hilton Garden Inn Charlotte North
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
Jan 28Jan 29
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (499)Write a Review
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264
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64
29
17
Show reviews that mention
All reviewsbob evansgreat hotelgreat staybusiness tripwould stay here againparking lotstaff was friendlystaying at this hotelthe hotel stafffree breakfastthe room was niceeasy accessking bedfront desk staffconvenient locationlobbyhgi
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61 - 65 of 494 reviews
Reviewed 13 May 2017 via mobile

Very average hotel. Bed was comfortable but the room is really dated and could use some new carpet and wallpaper. The windows really needs cleaning. Breakfast is too expensive compared to what you get, only ate 1/4 mornings.More

Thank Emma E
Response from hiltonharris_gm, Manager at Hilton Garden Inn Charlotte NorthResponded 29 June 2017

Thank you for taking the time to tell us about your recent experience at our hotel! Our rooms recently have gotten all brand new curtains, lamps, bedding, and pillows. We also feature in every room a Coffee Maker (pod style), microwave, and refrigerator, and lots...More

Reviewed 11 May 2017

No tv the 1st night. Did not give us the correct room gave us double beds we asked for king. No refrigerator. Marcus was amazing and sierras could use an attitude adjustment. We had to go to the front deskMore

Review collected in partnership with Hilton Garden Inn
Thank Gericass28
Response from hiltonharris_gm, Manager at Hilton Garden Inn Charlotte NorthResponded 12 May 2017

Thank you for taking the time to leave us a review. It has been brought to my attention that you have spoken with our Assistant General Manager regarding your stay. Please know that it is our goal that all our guests are happy with their...More

Reviewed 9 May 2017

Be prepared for additional charges on your card. Be prepared to complain. We had no parking place and had to park at the restaurant next door. Front desk had one employee that was a go fix it yourself kind of person.More

Review collected in partnership with Hilton Garden Inn
Thank Cindy M
Response from hiltonharris_gm, Manager at Hilton Garden Inn Charlotte NorthResponded 12 May 2017

Thank you for taking the time to share your experience with us. Any of our managers at the hotel would be pleased to speak with you to uncover that additional charges you are speaking of. In regards to parking, we do have large meeting space...More

Reviewed 7 May 2017 via mobile

Very clean and well kept hotel and room. I was impressed by the large size and fluffiness of the towels. Bed and pillows were very comfortable. We want to thank Anthony the chef for making a great weekend even better. We were in town for...More

Thank Angela L
Response from hiltonharris_gm, Manager at Hilton Garden Inn Charlotte NorthResponded 12 May 2017

Wow! Thank you so much for your kind words about our hotel, staff, and Anthony! It's so special when guests share what a great experience they had, and it means a lot to our team when a guest remembers them. The management team at the...More

Reviewed 3 May 2017 via mobile

I was here for a work trip. Check in was smooth and easy although they didnt have my points number. Room was very clean and well kept. Staff was friendly. I was told the wifi password was name and room number but this didnt work....More

Thank Familyof5inCt
Response from hiltonharris_gm, Manager at Hilton Garden Inn Charlotte NorthResponded 12 May 2017

Thank you for taking the time to share your experience with us. Please feel free to contact the hotel regarding your points, we want to make sure that you receive them, and if when your reservation is book it's not on your reservation, we at...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet ( WiFi )
Restaurant
Hotel Amenities
Business Centre with Internet Access
Free Parking
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Banquet Room
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Restaurant
Hot Tub
Outdoor pool
Details
Price range
US$106 - US$240 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#19 Family Hotel in Charlotte
#20 Romantic Hotel in Charlotte
#23 Business Hotel in Charlotte
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$106 - US$240 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#19 Family Hotel in Charlotte
#20 Romantic Hotel in Charlotte
#23 Business Hotel in Charlotte
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (35)
Room & Suite (17)
Dining (6)
Pool & Beach (3)
Hotel & Grounds (26)
Bathroom (6)
Business Centre & Event Rooms (4)
Questions & Answers
Ask a question
Dave_Shutterbug
25 July 2017|
AnswerShow all 3 answers
Response from Bogey-Mozart | Reviewed this property |
It was my first time staying there but looked like a very nice area. Shopping centers all around...but you will need a car.
0
Votes
SheriffBart
1 June 2017|
AnswerShow all 3 answers
Response from hiltonharris_gm | Property representative |
Yes, thank you for your question; and to our guests who answered on behalf of us! The information is correct.
0
Votes
Tina T
26 September 2015|
Answer
Response from Tina T |
Do u have smoking rooms
0
Votes
Room Tips
"quite rooms,"
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"Request rooms away from the lobby and rooms away from the elevators would not be affected by the elevators"
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"501 = old noisy thermometer/unit & you can hear the loud generator outside. 418 had modern..."
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"Big, Beautiful, Reasonably Priced"
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