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Hilton Garden Inn Charlotte Uptown

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#15 of 176 Hotels in Charlotte
Certificate of Excellence
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Hilton Garden Inn Charlotte Uptown
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682 Reviews from our TripAdvisor Community

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Showing 672: English reviews
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Philadelphia, Pennsylvania
Reviewed yesterday NEW

Welcoming staff, great location with a cool view of NASCAR Hall of Fame. Rooms are clean , and the restaurant looked good I just didn't have time to eat there. Drinks and snacks are complimentary in lobby .

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank JessK24
Masonville, CO
HOTEL’S FAVOURITE REVIEW
Reviewed 31 October 2016

If you're visiting Charlotte on business or maybe a Panthers game, this is the perfect place to stay. It's centrally located within walking distance to the Convention Center and the football stadium. The rooms are well kept, they have a good business center in the hotel and staff are friendly and helpful. It's a great place!

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Helpful?
Thank Linda S
About Hotel's Favourite Review
ekohlenstein, General Manager at Hilton Garden Inn Charlotte Uptown, responded to this review

Thank you for the overwhelmingly positive sentiment. We will be sure to celebrate your comments as a team. Uptown can be a great place to get away the other 6 months of the year!! We look forward to your return visit.

Charleston, South Carolina
Reviewed yesterday NEW

Staff was very friendly, rooms were nicely kept. The parking was a little confusing but the staff graciously helped us with that. Our children enjoyed the huge tub in the suite room. I will definitely stay at the Hilton garden inn again

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank A6509ZZjustinc
Palm Springs, California
Reviewed 1 week ago

I stayed at this hotel for a few nights on a business trip. Not much to say. Pretty average or below average depending on the category. The hotel staff left trash on our floor 2 days in row, did not replace our throw away cups. Left our ice bucket with water in it. Didnt give us the bags to use...

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Helpful?
Thank Landon R
ekohlenstein, General Manager at Hilton Garden Inn Charlotte Uptown, responded to this review

Thank you for sharing your experience. We regret we obviously missed some opportunities on several fronts. We will be sure to use your comments as a coaching tool to help further improve our operation. We appreciate the opportunity to host you and look forward to a better experience upon your return.

charleston, United States
Reviewed 1 week ago

Hotel is convenient, pretty clean. It is uptown close to pretty much everything/ Staff was great. breakfast was good . construction going on, wish I was warned about two kids. Also beds are not comfortable at all.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank 255aislinnm
ekohlenstein, General Manager at Hilton Garden Inn Charlotte Uptown, responded to this review

Thanks again for the recognition of our staff's service. We regret you did not sleep well. Our ownership blessed our property with brand new mattresses earlier this year and our industry eternally seeks a bedding solution that fits all preferences. We hope to see you again soon.

Lexington, Kentucky
Reviewed 1 week ago

Great location. The desk attendent was great. She recommended BBQ restaurant ! The shuttle driver excellent as well! They both answered any questions we had! Only problem was we missed the parking structure when arriving! It could be mark a little better!

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Charles H
ekohlenstein, General Manager at Hilton Garden Inn Charlotte Uptown, responded to this review

Thank you for the recognition of our teams efforts, we'll be sure to celebrate them as a team! Our parking deck is sandwiched between our property and our sister property Hampton Inn. The entrance to our parking deck is closest to the Hampton Inn and feels like you are driving by our hotel on arrival. The good news is the...

Simpsonville, South Carolina
Reviewed 2 weeks ago via mobile

In town for the weekend with family to see the Hornets play. The hotel is in a good location. 3-4 blocks away from the arena and right across street from NASCAR Hall of Fame. The staff was great from front desk to valet. The Hampton and HG share a parking garage that is easy to navigate. There are many restaurants...

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Helpful?
Thank Ben4UND
ekohlenstein, General Manager at Hilton Garden Inn Charlotte Uptown, responded to this review

Thank you so much for such a detail oriented review. We love details but regret to hear we missed a BIg one, COFFEE For Pete's Sake! We generally know within a few minutes anytime we loose internet connection (rare occasion) or run out of coffee! We look forward to hosting you again and promise to have coffee available.

Merrillville, Indiana
Reviewed 2 weeks ago

This is a nicely located hotel. It was a few blocks from convention center and the stadium across the street from the racing hall of fame. Within walking distance of most restaurants. The staff was great.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank SD P
ekohlenstein, General Manager at Hilton Garden Inn Charlotte Uptown, responded to this review

Good to hear from you. Thank you for the recognition which we will be sure to celebrate as a team.

Reviewed 2 weeks ago

I stay at this or the Hampton several times per month. These properties are my go to in Charlotte (unless I need to be in Ballantyne) as they are central to most everything you need in uptown. Very well kept properties and the staff is always exceptionally friendly.

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Helpful?
Thank MillerTime5
ekohlenstein, General Manager at Hilton Garden Inn Charlotte Uptown, responded to this review

Our teams at both properties cherish your public recognition of our efforts. Might I take a moment to hale our local ownership family who provides us with two Class A properties. We do our best to operate them in a Class A way. Thank you for your loyalty!

NC
Reviewed 2 weeks ago

I stayed at the hotel based on conference recommendation and discounted rate offer. The complimentary shuttle was an asset as long as you allow enough time to wait in case they aren't onsite. Only one shuttle is operating in the morning, two in the evening. The morning shuttle was full when it came around, they pick up at the Hamilton...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank 98_Cummins
ekohlenstein, General Manager at Hilton Garden Inn Charlotte Uptown, responded to this review

Thank you for taking the time to share your experience with us. I was happy to drive you across town, truth be told, you don't have to twist my arm for an off property field trip! We just regret you had to wait as long as you did. We appreciate the kind words regarding our guestrooms and sure look forward...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Meeting Rooms
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
The Hilton Garden Inn Charlotte Uptown hotel is in the major North Carolina banking and financial district close to: The Charlotte Convention Center, Blumenthal Performing Arts Center, Bank of America Stadium, Over Street Mall and the new Charlotte Bobcat Arena are all just blocks away. The uptown area is home to many fine restaurants, museums and shopping malls. Charlotte Douglas International Airport is only 9 miles away. ... more   less 

Additional Information about Hilton Garden Inn Charlotte Uptown

Address: 508 E Martin Luther King Blvd, Charlotte, NC 28202-2830
Region: United States > North Carolina > Charlotte > Second Ward
Price Range: $219 - $458 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Charlotte Uptown 3*
Number of rooms: 181
Reservation Options:
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Also Known As:
Hilton Garden Inn Charlotte Uptown Hotel Charlotte
Hilton Charlotte
Charlotte Hilton Garden Inn
Hotel Style:
#11 Romantic Hotel in Charlotte
#15 Business Hotel in Charlotte
#17 Family Hotel in Charlotte
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Charlotte Uptown staff and other travellers.
9 questions
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Derry, New Hampshire
Guaynabo, Puerto Rico
6 months ago
over a year ago
northcarolina
over a year ago
Woodbridge, Virginia
over a year ago

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Questions? Get answers from Hilton Garden Inn Charlotte Uptown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“high floors have nice views of city, at least on the side I was on.”
 of 5 bubbles Charlieman2013, 16 Dec 2016 | Read review
“Wifi is free if you are a Hilton Honors member which is free to join.”
 of 5 bubbles 10smommy, 13 Sep 2016 | Read review
“Good views high up, but convenient parking on floors 3-5.”
 of 5 bubbles CharlieOrlando, 23 Jul 2016 | Read review
“Highways all around. Higher floors are better.”
 of 5 bubbles HalH145, 21 May 2016 | Read review
“The higher the floor the better the view”
 of 5 bubbles 262steffanb, 2 May 2016 | Read review
5 of 5