We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hilton Garden Inn Charlotte-Uptown

avatar-imageavatar-imageavatar-image
Traveller (160)
Room & Suite (227)
Dining (32)

View prices for your travel dates

Hotel direct offer!Price Match Guarantee
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.

About

#35 of 204 hotels in Charlotte
Location
Cleanliness
Service
Value
The Hilton Garden Inn Charlotte Uptown hotel is located in the epicenter of downtown Charlotte North Carolina in the major North Carolina banking and financial district. The uptown area is home to many fine restaurants, museums and shopping malls. This hotel is conveniently located near: NASCAR Hall of Fame, Charlotte Convention Center, Time Warner Cable Arena, Bank of America Stadium, Blumenthal Performing Arts Center, Epicenter, Discovery Place, Johnson and Whales University, Ovens Auditorium, Bojangles Arena, Charlotte Douglas International Airport. Deluxe accommodations, friendly service and a relaxed atmosphere await our guests. Certain to please the busy executive or leisure traveler to North Carolina are our array of special amenities, including complimentary WiFi with secure PrinterOn remote printing, in-room hospitality center with microwave, refrigerator, coffee maker, two dual line phones with voicemail and data ports, large work desk with desk level outlets, ergonomic cha
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Paid public parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Business Centre with Internet Access
Conference facilities
Baggage storage
Car park
Wifi
Hot bath
Indoor pool
Heated pool
Restaurant
Breakfast buffet
Snack bar
Banquet room
Meeting rooms
Newspaper
Non-smoking hotel
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Show more
Room features
Air conditioning
Room service
Safe
Microwave
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
3.0 of 5 stars
HOTEL STYLE
Mid-range
Quiet
Languages Spoken
English
Hotel links
Special Offer:Price Match Guarantee

Location

508 E Martin Luther King Jr. Blvd, Charlotte, NC 28202-2830
Hilton Garden Inn Charlotte-Uptown
1097Reviews17Q+A100Room tips
Traveller rating
  • 600
  • 302
  • 117
  • 47
  • 31
Time of year
Traveller type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
Sort by:
Most Recent
avatar-image
carlosel395 wrote a review Dec 2023
Houston, Texas151 contributions57 helpful votes
COVID19 restrictions are over long time ago. This hotel still doesn’t clean the rooms daily like it should be. It is a hotel with limited amenities. However the staff members were friendly. Location is great. It just need some changes. Rooms are old
Read more
Review collected in partnership with Hilton Garden Inn
Date of stay: November 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from HiltonCharUptownGM, General Manager at Hilton Garden Inn Charlotte-Uptown
Responded Dec 7, 2023
Carlosel395, it's regrettable to hear that your stay didn't fully align with your expectations. We acknowledge your concern about daily room cleaning services and be assured we're always reassessing our services based on guest feedback and relevant guidelines. We're glad to note, however, our team members were able to leave a positive impact and you found the location advantageous. Your feedback regarding our rooms has been duly noted. We would earnestly look forward to another opportunity to deliver a more comfortable experience.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
makegreatmemories wrote a review Jul 2022
Fayetteville, North Carolina11 contributions3 helpful votes
Hotel's Favourite
This was a nice downtown hotel. The staff were friendly. The lobby was clean. A wonderful hot made to order breakfast was worth the $16. The bar tender was fast during the evening reception. Our rooms had a few imperfections but not bad enough to report. Over all would definitely stay again.
Read more
Review collected in partnership with Hilton Garden Inn
Date of stay: July 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Amber Jeffries, Guest Services / Front Office at Hilton Garden Inn Charlotte-Uptown
Responded Dec 28, 2022
Thank you for sharing your feedback. We are looking forward to the next opportunity to serve you.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Roam239822 wrote a review Nov 2023
2 contributions
I normally have no issues with Hilton. It's my go to always Hotels. When we arrived, after 10:00PM there was no one at the front desk. I stood there for 15 minutes. So I when on the website and did the digital key, which we had trouble with it share with my husband that was parking in the paid parking. The next morning the breakfast was not good at all. We had to put the bacon aside in a plate and just eat our eggs and toast which we had to get up and toast ourselves. Then when I served my coffee it was cold. I don't enjoy giving bad reviews, but this was our experience. We did have a very pleasant conversation with someone at the front desk about an additional charge on our bill the next day, and conversed with all 3 personal that was there and they were very helpful and polite. Like I mentioned previously never had a problem with Hilton.
Read more
Date of stay: November 2023
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: Improve the breakfast.
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from HiltonCharUptownGM, General Manager at Hilton Garden Inn Charlotte-Uptown
Responded Nov 8, 2023
Greetings, thank you for sharing your recent experience. It seems there were a couple of aspects that fell short of expectations, including some wait time upon arrival and difficulties with the digital key sharing. The breakfast experience was also not satisfactory and we regret that it was not up to our usual standards. On a brighter note, we're glad to hear about your positive interactions with our team members regarding a billing issue. Our hotel has recently undergone renovations, and we hope that we can offer you an improved stay upon your return. After all, your ongoing loyalty to our brand is very important to us.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
greenvillegal wrote a review Nov 2023
Greenville, NC15 contributions7 helpful votes
This was an awesome stay! The room was immaculate. I requested and received daily cleaning. The staff were friendly and helpful. The on-site restaurant was good for dinner. People seemed to enjoy evening drinks and other meals. The hotel is convenient to downtown Charlotte. Definitely a good value.
Read more
Date of stay: October 2023Trip type: Travelled on business
Room Tip: Within walking distance to NASCAR Hall of Fame and the Convention Center.
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from HiltonCharUptownGM, General Manager at Hilton Garden Inn Charlotte-Uptown
Responded Nov 5, 2023
It's wonderful to know you found your stay at Hilton Garden Inn Charlotte Uptown to be outstanding! We're thrilled you appreciated our pristine rooms and diligent housekeeping services. It's great that our team members left a positive impact and the on-site restaurant met your expectations. We're also delighted that the hotel's location provided ease and convenience for you. We aim to provide good value and are glad to know we succeeded in your case. We look forward to welcoming you back soon in our newly renovated hotel.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Liz D wrote a review Oct 2023
6 contributions2 helpful votes
Rooms were clean and comfortable. Nice water pressure in the shower. Biggest complaint paying for parking twenty dollars per night and noise at night of traffic. Revving engines every single night. From midnight to 3:30 am. Towels were a bit rougher than we like but very clean.
Read more
Date of stay: October 2023Trip type: Travelled with family
Room Tip: Uber if you can and leave the car at the airport additional fees stink.
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from HiltonCharUptownGM, General Manager at Hilton Garden Inn Charlotte-Uptown
Responded Oct 16, 2023
Liz D, it's great to hear that you found the rooms at Hilton Garden Inn Charlotte Uptown clean and comfortable with satisfying water pressure in the shower. Regarding the parking fee and night-time noises, we appreciate your patience and will carefully consider these comments to improve our guest experience. We're also taking into account your feedback about the towels. We look forward to welcoming you back to our recently refurbished property soon.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Jenny E wrote a review Sep 2023
6 contributions
While on a business trip, my car battery died in the hotel parking garage. An employee, volunteered her services without hesitation. Traci brought her own jumping cables and vehicle to my car and proceeded to spend a good 20 minutes of her day helping me get back on the road. She was friendly and personable and made my stressful start to the day so much better! Great employee that went above and beyond!
Read more
Date of stay: September 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from HiltonCharUptownGM, General Manager at Hilton Garden Inn Charlotte-Uptown
Responded Oct 1, 2023
It's always a pleasure to hear from our valued guests, like yourself, who have had exceptional experiences at the Hilton Garden Inn Charlotte Uptown. It's wonderful to hear about how Traci was able to turn your stressful situation around! Her efforts are a testament to the commitment our team members have for going above and beyond for our guests. We are glad that you also enjoyed our accommodations. We can't wait to welcome you back next time you are in the Charlotte Uptown area. Safe travels until then.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Elizabeth B wrote a review Sep 2023
1 contribution
Met Luz serving us breakfast and Traci while getting ready to leave. Both women made our trip extra special. We are lifetime diamond members of Hilton and have met many staff members. These 2 women made the stay feel like staying with family.
Read more
Date of stay: September 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from HiltonCharUptownGM, General Manager at Hilton Garden Inn Charlotte-Uptown
Responded Sep 27, 2023
F4346UVelizabethb, thank you for sharing your delightful experience at Hilton Garden Inn Charlotte Uptown. It's wonderful to hear that Luz and Traci were able to enhance your visit and make it feel like a home away from home. As lifetime diamond members, your feedback is incredibly valuable to us. We're thrilled you enjoyed our newly refreshed spaces. We look forward to providing you with more memorable experiences in the future.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Daniel P wrote a review Sep 2023
North Carolina65 contributions10 helpful votes
+1
Bright spots: Tabitha at the front desk was awesome. Room 1100, King suite room, was spacious. Difficulties: Stayed the night of 9/16/2023. Hotel stay was prepaid with Hotels/Expedia. Instead of billing them, local hotel billed my credit card directly for the entire stay. 3 calls to Hotels - with them calling the local hotel each time and promising the issue will be resolved, 2 emails to the GM info provided in checkout email, and multiple attempted calls to the hotel and this is still unresolved. Also, hotel charged the card I provided for deposit for 4 parking spaces - $100 - on a one-night stay. Digital Key refused to work at this property. I even verified my ID with the front desk and attempted to log in/out of the app and reinstall the app multiple times. Appears the hotel has not updated their follow-up email content with Hotels/Expedia in good a while as the contact info being sent out is for Erik Kohlenstein. As far as I can ascertain, he is no longer there - which is likely why my requests for help have been unanswered. I need a refund of $281.77 total from this hotel and no one seems interested in actually resolving their issues. I have been trying to get it taken care of since 9/18/2023.
Read more
Date of stay: September 2023
Value
Location
Service
Trip type: Travelled on business
Room Tip: Check your credit card statements carefully - especially on prepaid reservations.
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from HiltonCharUptownGM, General Manager at Hilton Garden Inn Charlotte-Uptown
Responded Sep 28, 2023
Cltgeek, we are disappointed to hear about the issues that arose during your stay. We understand your concerns with billing discrepancies and the inconvenience it must have caused. Our team is dedicated to providing quality service and resolving any issues diligently. We assure you that your feedback is being taken seriously and it will be addressed promptly. We are also sorry to hear about your problems with the Digital Key. Rest assured we are working on improving our technology for a more seamless experience. We look forward to another opportunity to provide you with a superior stay.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
CSUBUC20 wrote a review Sep 2023
South Carolina18 contributions5 helpful votes
I’ve stayed here many times for work. The hotel is clean, the staff are friendly, and the location is great. I have not stayed since the recent renovations have occurred. I look forward to returning soon. I do wish the full cooked to order breakfast would return soon as well.
Read more
Date of stay: November 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from HiltonCharUptownGM, General Manager at Hilton Garden Inn Charlotte-Uptown
Responded Sep 27, 2023
It's wonderful to hear that you've had satisfactory experiences at Hilton Garden Inn Charlotte Uptown in the past. We're thrilled to let you know about our recent refurbishments that only enhance our cleanliness, friendliness, and prime location. We can't wait to welcome you back!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Sharon D wrote a review Sep 2023
1 contribution
Rooms were recently renovated; clean, bright, not overdone. Pillows were nice. Bathrooms and storage were also nice. Room amenities were great. Missing a safe but otherwise everything one needs. Staff was friendly and helpful. Nice open space in lobby to meet with colleagues, dine or grab a beverage.
Read more
Date of stay: September 2023
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from HiltonCharUptownGM, General Manager at Hilton Garden Inn Charlotte-Uptown
Responded Sep 24, 2023
Iit's delightful to hear that you enjoyed your stay at Hilton Garden Inn Charlotte Uptown. Our goal is to provide our guests with clean, bright, and modern rooms and it's wonderful that this was your experience. We're glad you appreciated our pillow selections and room amenities, along with our welcoming lobby space for meetings and dining. We also want to thank you for appreciating our dedicated team members. We've noted your comment about the safe and we're thankful for your constructive feedback. Looking forward to welcoming you back soon.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Previous
123456
Not the right property for you?
There are more places to choose from in the Charlotte area.
PRICE RANGE
C$235 - C$301 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton garden inn charlotte uptown hotel charlotte, hilton charlotte, charlotte hilton garden inn
LOCATION
United StatesNorth CarolinaCharlotteSecond Ward
NUMBER OF ROOMS
181
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

Hilton Garden Inn Charlotte-Uptown - UPDATED Prices, Reviews & Photos (NC) - Hotel - Tripadvisor

Frequently Asked Questions about Hilton Garden Inn Charlotte-Uptown
Which popular attractions are close to Hilton Garden Inn Charlotte-Uptown?
Nearby attractions include NASCAR Hall of Fame (0.06 km), The Green (0.5 km), and Middle C Jazz (0.2 km).
What are some of the property amenities at Hilton Garden Inn Charlotte-Uptown?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
What food & drink options are available at Hilton Garden Inn Charlotte-Uptown?
Guests can enjoy an on-site restaurant, a lounge, and a snack bar during their stay.
Is parking available at Hilton Garden Inn Charlotte-Uptown?
Yes, a parking garage and paid public parking on-site are available to guests.
What are some restaurants close to Hilton Garden Inn Charlotte-Uptown?
Conveniently located restaurants include Fahrenheit Charlotte, JP Charlotte, and Bentley's on 27.
Are there opportunities to exercise at Hilton Garden Inn Charlotte-Uptown?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Is Hilton Garden Inn Charlotte-Uptown located near the city centre?
Yes, it is 0.7 km away from the centre of Charlotte.
Are any cleaning services offered at Hilton Garden Inn Charlotte-Uptown?
Yes, dry cleaning and laundry service are offered to guests.
Does Hilton Garden Inn Charlotte-Uptown offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Hilton Garden Inn Charlotte-Uptown?
Many travellers enjoy visiting Historic Rosedale (5.1 km), St Peter's Episcopal Church (1.0 km), and Mecklenburg County Vietnam Veterans Memorial (1.0 km).
Is Hilton Garden Inn Charlotte-Uptown accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.