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Hilton Garden Inn Charlotte Uptown

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Traveller (102)
Room & Suite (173)
Dining (28)
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Overview
  • Excellent57%
  • Very good29%
  • Average10%
  • Poor3%
  • Terrible1%
Travellers talk about
“front desk”(101 reviews)
Free Wifi
Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Free Shuttle or Taxi Services
3 Star Hotel
All hotel details
Offers from Hilton Garden Inn Charlotte Uptown
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hilton Garden Inn Charlotte Uptown
Special Offer: Double Points, Every Stay
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Rooms
May 6May 7
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (822)
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811 results
Traveller rating
449
233
87
30
12
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449
233
87
30
12
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All reviewsnascar hall of fameconvention centerfront deskshuttle serviceparking garagewithin walking distancegreat hotelmile radiusdirectly across the streetfree shuttlebank of america stadiumdowntown areaspectrum centerhotel shuttleexcellent staybusiness tripconvenient location
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11 - 15 of 811 reviews
Reviewed 16 March 2018 via mobile

When we first checked in the front desk gave us a room and when we opened the door, there were people’s things in there! Unbelievable. She gave us a new room and when we got there the room had a odor to it. The entire...More

1  Thank Ariel S
Response from ekohlenstein, General Manager at Hilton Garden Inn Charlotte UptownResponded 4 weeks ago

Needless to say we are embarrassed with the experience we provided you. Checking a guest into an occupied room is certainly a rookie mistake. We obviously missed another opportunity the next day when retrieving your vehicle and regret any interpretation we gave of being short...More

Reviewed 12 March 2018

This is the only place I stay when in Charlotte for work or leisure. It's in a great location, easy to get to and has a parking garage attached. The staff at this facility is fantastic and the common areas and rooms are clean and...More

Thank Toby H
Response from ekohlenstein, General Manager at Hilton Garden Inn Charlotte UptownResponded 14 March 2018

Your rave review has certainly left us blushing! We cherish your feedback and loyalty. Since you are such a frequent guest to Charlotte, just a reminder Charlotte has an Uptown, but no Downtown! We look forward to seeing you again soon.

Reviewed 3 March 2018 via mobile

Passing thru Charlotte and picked this hotel to stay at. I’m very pleased I did. The hotel is nice and clean. Great location. And the staff is very nice. The decor is nice and the bed was sooooo comfortable. I had a high floor of...More

Thank rae k
Response from ekohlenstein, General Manager at Hilton Garden Inn Charlotte UptownResponded 5 March 2018

We cherish your endorsement and look forward to you passing through again soon.

Reviewed 26 February 2018

I stayed in room 908 with my son for a swim meet. It was easy to walk to the MAC(Aquatic Center) and to uptown restaurants. We used the free shuttle once which was quick and as I tipped the driver he handed me a card...More

Thank Kara T
Response from ekohlenstein, General Manager at Hilton Garden Inn Charlotte UptownResponded 1 March 2018

We love swimmers!! While you all were here, I could not help but to wonder which one of these young adults would be representing our nation in the next summer Olympics! Thank you for making our property your host of choice and we look forward...More

Reviewed 26 February 2018

I stayed here for a night to catch a Hornets game. The hotel is about a 10 minute walk to the stadium but they do offer a shuttle to take you around town and they'll even pick you up. We were in a room with...More

Thank kmstraveller
Response from ekohlenstein, General Manager at Hilton Garden Inn Charlotte UptownResponded 1 March 2018

Thank you for taking the time to share your Charlotte experience. We are thrilled to have played such a positive role. We appreciate your loyalty and look forward to your return visit.

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Business Centre with Internet Access
Room Service
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Microwave
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Hot Tub
Details
Price range
US$133 - US$331 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Romantic Hotel in Charlotte
#15 Business Hotel in Charlotte
#17 Family Hotel in Charlotte
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$133 - US$331 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Romantic Hotel in Charlotte
#15 Business Hotel in Charlotte
#17 Family Hotel in Charlotte
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (102)
Room & Suite (173)
Dining (28)
Pool & Beach (19)
Amenities (38)
Business Centre & Event Rooms (7)
Questions & Answers
Ask a question
kris0121
15 February 2018|
AnswerShow all 2 answers
Response from ekohlenstein | Property representative |
We do offer a full hot cooked to order breakfast for $12.95. We look forward to seeing you soon.
0
Votes
RodneyS01
12 February 2018|
AnswerShow all 4 answers
Response from Cavu F | Reviewed this property |
You need to call the hotel and see if they would run their van/shuttle out that far. You could also use a taxi or Uber. You can also check the city bus schedule (CATS)...Charlotte has a pretty extensive bus system; however... More
0
Votes
ccmom2014
31 October 2017|
AnswerShow all 2 answers
Response from Gina O | Reviewed this property |
I’m only familiar with the buffet prices but the staff there is extremely accommodating so they may work something out for you to purchase ala carte for your children. Happy travels.
1
Vote
Room Tips
"go high and away from elevators"
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"Not on the NASCAR side of the hotel"
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"Ask for a room facing the city on an upper floor to get a nice view of downtown..."
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"Always - away from the elevator!"
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