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Homewood Suites by Hilton Charlotte Airport

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#40 of 180 Hotels in Charlotte
Certificate of Excellence
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Homewood Suites by Hilton Charlotte Airport
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590 Reviews from our TripAdvisor Community

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Showing 583: English reviews
Atlanta, Georgia
Reviewed yesterday NEW

This was a Professional Travel Agent FAM Trip to research a consumer complaint, and the complaints appear to be founded by our experience as well. Check-In: Arrived at 4:30pm - Room was not prepared for check-in. Had to wait an additional 20 minutes until housekeeping finished the room, however they did not have any pillows on the bed. Rate was...

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Helpful?
Thank FTCPublications
Ellicott City, Maryland
Reviewed 1 week ago

We arrives pretty late due to a delayed flight. Check-in was quick and the room was clean and comfortable. This was a short stay but from what I could see the hotel and grounds where clean. We missed breakfast because we had to get on the road at 6:30 am and it was just being setup. You may want to...

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Helpful?
Thank Nevisisforme
ConcordHospitality, General Manager at Homewood Suites by Hilton Charlotte Airport, responded to this review

Dear Nevisisforme, We are happy to hear from you and glad to know your stay was pleasant. We appreciate you taking the time to share your experience and we have noted your feedback regarding breakfast. Your recommendation serves as encouragement to our associates who genuinely care about providing each guest with an enjoyable stay. We look forward to a return...

kernersville, United States
Reviewed 2 weeks ago

First impression was that the desk clerk was sloppily dressed and not professional. The room was pretty good with a full kitchen and separate bedroom. Surrounding area was not exactly upscale and I probably would not recommend it to a friend.

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Helpful?
Thank 26jonk
ConcordHospitality, General Manager at Homewood Suites by Hilton Charlotte Airport, responded to this review

Dear 26jonk, Our team strives to provide a pleasant stay. We thank you for taking the time to write a review as your feedback is helpful in obtaining this goal. I was sorry to hear that we did not earn your recommendation. I appreciate you choosing our hotel while in the area and we hope you will consider a return...

Cincinnati, Ohio
Reviewed 2 weeks ago

The place wasn't too clean. The food not very good. Everyone was charged a different rate and It should have been the same rate. I was charged $100 more per night on average than someone else in our group. We were told that the rate would be changed on Thursday and when we checked out on Friday we were told...

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Helpful?
Thank johnbS1568DL
ConcordHospitality, General Manager at Homewood Suites by Hilton Charlotte Airport, responded to this review

Dear johnbS1568DL, I'm very sorry that the cleanliness of your accommodations was not up to our high standards. Our rates do fluctuate based on availability, but I regret any confusion regarding your room rate. We try to be an transparent as possible about our pricing. We value all your comments and will take them under consideration for future stays. Thank...

Charlotte, United States
Reviewed 3 weeks ago

I am so glad I found this hotel! Its proximity to the city is fantastic and it is nestled into a beautiful campus-like setting that made me feel safe. The staff were helpful and room was super comfy. Loved it and will definitely consider this hotel for my next trip to Charlotte!!

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Helpful?
Thank 857marnis
ConcordHospitality, General Manager at Homewood Suites by Hilton Charlotte Airport, responded to this review

Dear 857marnis, We are delighted that you took the time to write. Your review lets us know that your stay was enjoyable. Our team works hard to provide a pleasant stay, so we appreciate knowing you felt comfortable while traveling. We thank you for your patronage and hope to be your hotel of choice in the area. Best, Ihab Beshay...

Reviewed 3 weeks ago via mobile

I stayed here a week for a business trip. Staff was very helpful. The room was ok. Good breakfast. The only thing i didnt like is that you could hear doors slamming very loud. Nice outside pool. The lobby was noce as well. Airport shuttle is not that big maybe 6 -8 passengers. All in all it was good.

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Helpful?
Thank Gerardo I
ConcordHospitality, General Manager at Homewood Suites by Hilton Charlotte Airport, responded to this review

Dear Gerardo I, Thank you for taking the time to share your review with us. It is encouraging to hear that your stay was enjoyable; we work hard to provide a pleasant experience. Your kind comments, which highlight our successes and areas for improvement, are appreciated as they foster change for the better. We look forward to a return visit....

Charlotte, North Carolina
Reviewed 4 weeks ago

We had a couple things go wrong with the closing on our new house. We got a hotel and this was perfect for a 2 day stay with 2 kids and our dog. The staff was really nice and the rooms were very clean. The 2 rooms setup is great for traveling with a family. They had a complementary breakfast...

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Helpful?
Thank DaneDL
ConcordHospitality, General Manager at Homewood Suites by Hilton Charlotte Airport, responded to this review

Dear DaneDL, We’re pleased to hear our clean hotel, friendly staff, and convenient location made for an enjoyable stay. Thank you for your attention to sharing your review and congratulations on your new home. Best, Ihab Beshay General Manager

Canton, Ohio
Reviewed 5 weeks ago

Arrived and was greeted by a smiling face. Staff took care of all needs. Delicious breakfast and clean, large suite. The hotel is in a quiet nook where I got a good nights sleep. Staff told us best places to eat and where to get takeout.

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Helpful?
Thank Robert M
ConcordHospitality, General Manager at Homewood Suites by Hilton Charlotte Airport, responded to this review

Dear Robert M, We are delighted you took the time to share your kind review; we value your comments. It’s wonderful to know your stay was pleasant. I’m glad you enjoyed our friendly service and ample amenities. Thank you for staying with us and we look forward to seeing you again. Best, Ihab Beshay General Manager

Buffalo, United States
Reviewed 5 weeks ago

I was highly appalled at the service I received at this hotel. I didn't have adequate supplies and i was overcharged for my stay. I complained about the lack of cleaning of my room and it didn't correct itself. I was at this location for 9 days and it wasn't like being home I was highly disappointed in their service.

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Helpful?
Thank Amahsia A
ConcordHospitality, General Manager at Homewood Suites by Hilton Charlotte Airport, responded to this review

Dear Amahsia A, We are sorry we were not able to provide you with the quality of services you deserve. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we try hard to make sure all of our guests have...

North Palm Beach, Florida
Reviewed 26 October 2016 via mobile

Often I find hotels, and the area in general, near the airport to be a little rough. But the Homewood Suites and surrounding areas was extremely clean and safe. There were primarily business and office buildings in the area. The hotel was great. My daughter and I had a room with two Queen beds which was separate from the living...

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Helpful?
Thank floridatocanada
ConcordHospitality, General Manager at Homewood Suites by Hilton Charlotte Airport, responded to this review

Dear floridatocanada, Thank you for your review and recommendation of our modern hotel and ample amenities. I’m pleased to hear that our comfortable room and great location made for a nice experience. We enjoyed having you as our guest, and we hope you’ll visit us again soon. Best, Ihab Beshay General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Free Breakfast
  • Airport Transportation
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
  • Conference Facilities
Official Description (provided by the hotel)
Imagine a home away from home with abundant, comfortable indoor space and fun outdoor amenities without the required maintenance. You've found it in Homewood Suites by Hilton® Charlotte Airport hotel in North Carolina, located only 3 miles from Charlotte Douglas International Airport.Enjoy apartment-style suites, lush landscaping, a swimming pool and commercial grills near the courtyard. Consider dining alfresco during the daily, hot full breakfast and evening dinner with drinks* served Monday through Thursday. Unwind by practicing on the putting green using our golf balls and putters, or working out in the local fitness center. During the colder months, sip a cup of coffee or hot tea in front of the double-sided fireplace in the lobby.Select from 102 one- or two-bedroom suites for corporate housing, extended stays or weekend getaways. Surf the internet with complimentary WiFi. Give us your grocery list and we will stock your full-sized refrigerator. Use our convenient complimentary airport shuttle service.Enjoy convenient access to AT&T, Goodrich, Premier and Compass. Close to downtown and Historic Southend, this Charlotte hotel features the Douglas Conference Room for 60 attendees. Plan a smaller meeting in the executive boardroom that accommodates 20. Visit the Billy Graham Library, Bank of America Stadium, EpiCentre, Nascar Hall of Fame or Carowinds Theme Park for local entertainment. Look no further than the Homewood Suites by Hilton Charlotte Airport when considering Charlotte hotels near the airport. ... more   less 

Additional Information about Homewood Suites by Hilton Charlotte Airport

Address: 2770 Yorkmont Road, Charlotte, NC 28208
Region: United States > North Carolina > Charlotte > Eagle Lake
Price Range: $142 - $310 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites by Hilton Charlotte Airport 3*
Number of rooms: 102
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Booking.com, Expedia, Hotels.com, Orbitz, Travelocity, Priceline and Odigeo so you can book your Homewood Suites by Hilton Charlotte Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Homewood Suites By Hilton Charlotte Airport / Coliseum Hotel Charlotte
Homewood Suites Charlotte Airport
Homewood Charlotte
Hilton Charlotte
Charlotte Homewood Suites
Charlotte Hilton
Hotel Style:
#33 Business Hotel in Charlotte
#33 Family Hotel in Charlotte
#39 Romantic Hotel in Charlotte
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Questions & Answers

Here's what travellers have asked, with answers from Homewood Suites by Hilton Charlotte Airport staff and other travellers.
2 questions
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Canada
Louisville, Kentucky

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Questions? Get answers from Homewood Suites by Hilton Charlotte Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Accessibility (ADA, Section 508) is a NO for this Hotel.”
  • Clean bathroom sink area.
  • Clean bathroom, housekeeping failed to provide spare tissue roll.
  • TV, Living Area are in good shape.
  • Clean room, well kept.
  • The ADA room closet is at standard, the top shelf is not reachable by a chair bound guest.
  • Poor room service, this pillow id from the top shelf of the closet. No pillows provided.
  • Kitchen clean, coffee maker filthy.
 of 5 bubbles FTCPublications, 4 Dec 2016 | Read review
“Great traveling family hotel.”
 of 5 bubbles DaneDL, 1 Nov 2016 | Read review
“Top floors are quieter than ground level.”
 of 5 bubbles GatorDWV, 5 Oct 2016 | Read review
“Become an Honors member...”
 of 5 bubbles Jahdzia, 12 Sep 2016 | Read review
“Once again - if you have problems with plane noise - ask for a first floor room.”
 of 5 bubbles dwicks2016, 31 Aug 2016 | Read review
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