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Sonesta ES Suites Charlotte

572 reviews
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Traveller (137)
Room & Suite (61)
Storyboard
Overview
  • Excellent63%
  • Very good23%
  • Average7%
  • Poor4%
  • Terrible3%
Travellers talk about
“basketball court”(22 reviews)
“front desk”(76 reviews)
“bedroom suite”(13 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
3.0 Star Hotel
All hotel details
Offers from Sonesta ES Suites Charlotte
Special Offer: Free Breakfast & Parking
Hotel deals
Rooms
Mar. 11Mar. 12
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (572)Write a Review
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Show reviews that mention
All reviewsbasketball courtfront deskbedroom suitefull kitchenhome away from homegreat place to stayamazing stayhot breakfastexercise roomextended stayfree breakfastlobby areadefinitely stay here againspacious roomsstayed one nightyogurtcarowinds
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21 - 25 of 560 reviews
Reviewed 29 November 2017

I was very unhappy. I sleep with 2 set of sheets because the linen is very worn. The cleaning staff were very unhappy due to management in the way she speak to the staff in front of guest. refrigerator froze all the food instead of...More

Review collected in partnership with this hotel
Thank Yvette H
Reviewed 27 November 2017

Overall I had a great stay. I was surprised by how large the room was and how well equipped it was (full kitchen). My fiance and I stayed here with our 2 month old son. We were in town for my 10 year anniversary in...More

Review collected in partnership with Sonesta
Thank Chisa S
Reviewed 27 November 2017

My experience with Sonesta was not a pleasant one. We entered into the hotel and the foyer was dirty. While making my way to the room, we were greeted by a dirty q tip in the front of the door. When we entered the room....More

Review collected in partnership with Sonesta
Thank Mark W
Reviewed 26 November 2017 via mobile

After my experience at this establishment I will never plan a stay at another Sonesta property. Our stay was 4 days and 3 nights which gives the staff enough time to “make it right”...right? Instead we were more disappointed by the day. We stayed in...More

Thank 349angelah
Reviewed 13 November 2017

This is a great hotel for the long term business traveler on a budget. The rooms are clean and quiet, recently remodeled. Full size kitchen is a blessing when you're tired of eating out. The staff treat you like family, (but in a good way),...More

Review collected in partnership with Sonesta
Thank Don C
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Pool
Breakfast included
Free Parking
Bar/Lounge
Hotel Amenities
Breakfast included
Laundry Service
Self-Serve Laundry
Free Parking
Business Centre with Internet Access
Multilingual Staff
Dry Cleaning
Conference Facilities
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Pool
Outdoor pool
Bar/Lounge
Details
Price range
US$96 - US$194 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Family Hotel in Charlotte
#10 Romantic Hotel in Charlotte
#12 Business Hotel in Charlotte
#18 Best Value Hotel in Charlotte
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
US$96 - US$194 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Family Hotel in Charlotte
#10 Romantic Hotel in Charlotte
#12 Business Hotel in Charlotte
#18 Best Value Hotel in Charlotte
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (137)
Room & Suite (61)
Pool & Beach (8)
Dining (7)
Family and Play Areas (7)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Marguerite C
6 February 2017|
AnswerShow all 4 answers
Response from jennyleeharvey | Reviewed this property |
I am not sure, but would say yes since dogs are allowed.
0
Votes
Jan S
30 January 2017|
Answer
Response from Shingi R | Property representative |
Hello. Unfortunately we do not offer shuttle service, however we have great transportation partners we can recommend to schedule your pickup. Late checkout is available based on availability so if you contact the hotel... More
0
Votes
Rod M
21 September 2016|
AnswerShow all 7 answers
Response from Shingi R | Property representative |
I hope your travels to Charlotte we safe and enjoyable. We are grateful our guests were kept safe and the City of Charlotte has returned to calm.
0
Votes
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1234
Room Tips
"there are different directions- ask at the reception. there is an elovator"
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"Ask for all the kitchenware. They have everything from can openers to big pots!"
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"When you treat your staff with care and respect they make you look good. All my coworker were complaining..."
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"Rooms we lovely, clean, excellent mattresses and clean as a whistle and spacious. We had a suite this time..."
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