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SpringHill Suites by Marriott Charlotte University Research Park

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Traveller (48)
Room & Suite (22)
Dining (9)
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Overview
  • Excellent34%
  • Very good38%
  • Average20%
  • Poor5%
  • Terrible3%
Travellers talk about
“canadian bacon”(6 reviews)
“indoor pool”(17 reviews)
“hot tub”(14 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
3 Star Hotel
All hotel details
Additional information
Offers from SpringHill Suites by Marriott Charlotte University Research Park
Special Offer: Member Rates
Hotel deals
Offers from SpringHill Suites by Marriott Charlotte University Research Park
Special Offer: Member Rates
Hotel deals
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Reviews (245)
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88
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All reviewscanadian baconindoor poolhot tubharris blvdroom was cleanparking lotcharlotte universityyogurtsleeper sofawet barsitting areawater pressure in the showernice hoteleasy accessfree breakfastfront desk staffhotel of choice
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1 - 5 of 241 reviews
Reviewed 3 days ago via mobile

Stayed all week while visiting a nearby business. Double room had a small sitting area w couch, desk, frig, microwave. Plenty clean. Couch very uncomfortable but the bed was OK. breakfast OK. Small pool and fitness room that I didn’t use. Wifi worked fine.

Thank williambA2447DF
Reviewed 6 days ago

The staff here is nothing short of amazing! they go out of their way to make sure your stay here is absolutely wonderful. Location is really good and just a very short drive to Ikea, Concord Mills, Speedway and much more - love this place...More

Thank Donnalit111
Reviewed 2 weeks ago

Room was about 40% smaller than I am used to at a SpringHill Suites. This property was obviously something else and has simply been re-branded as a SpringHill. I was quite disappointed that it didn't live up to the SpringHill standards.

Thank calpolite
Response from Jamie T, General Manager at SpringHill Suites by Marriott Charlotte University Research ParkResponded 5 days ago

Calpolite, thank you for your feedback from your recent stay with us. We are disappointed to hear that our hotel did not meet your expectations. Hopefully we get the chance to host your next visit to Charlotte!

Reviewed May 18, 2018 via mobile

The old adage do not judge a book by its cover applies here. The outside is well kept and the employees at the front desk are courteous upon your arrival. Thats where it ends. The Hotel room is nothing like what is described on the...More

Thank saundrice
Response from Jamie T, General Manager at SpringHill Suites by Marriott Charlotte University Research ParkResponded 5 weeks ago

Thank you for your feedback regarding your recent stay with us and I am so sorry we did not meet your expectations. We have shared your observations with the appropriate hotel teams and I assure you that the issues you mentioned have been addressed. Thank...More

Reviewed May 10, 2018

As noted by other reviewers, this hotel is clean and the staff were extremely friendly and very helpful. My room was good - staying here again, I would ask for a room on the car park/front side rather than at the back. There is a...More

Thank Jacky W
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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Multilingual Staff
Self-Serve Laundry
Dry Cleaning
Laundry Service
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$107 - US$159 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#34 Family Hotel in Charlotte
#50 Romantic Hotel in Charlotte
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$107 - US$159 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#34 Family Hotel in Charlotte
#50 Romantic Hotel in Charlotte
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (48)
Room & Suite (22)
Dining (9)
Questions & Answers
Ask a question
cjme17
June 26, 2017|
AnswerShow all 4 answers
Response from SusanMarie3 | Reviewed this property |
As I recall, the one TV is positioned to be viewed from both rooms. It can be swiveled to where you are sitting (or lying)
2
Votes
Room Tips
"Ask for the front of the hotel - there is an expressway out back."
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"Stay at a different hotel."
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"Rooms facing the back of the hotel have a few of the trees. Highway is on other side of the trees but it..."
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"Away from elevators and ice machines and on the higher level"
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