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After driving 10 hours we checked in on 3/24 to a reasonably nice top floor two bedroom suite. There were cockroaches running around the bathroom at night, and the sofabed was installed incorrectly with one end higher than the other. Instead of quiet solace, for...More
Response from Brandon D, General Manager at TownePlace Suites Charlotte Arrowood
I sincerely apologize to hear that your stay was unsatisfactory.
We strive to provide all guests with the best experience possible. While it is difficult to control other guests actions, our staff has discussed the correct way to handle disruptive guests to better...More
THANK YOU! Just wanted Nyeska (Front Desk) to know that we appreciated her making us feel like special guest during our recent, brief stay at TownePlace Suites Charlotte Arrowood! In addition, the room upgrade was an unexpected and pleasant surprise, and very much appreciated! Nyeska...More
After a stressful week of packing and moving, our confirmed reservation fell through and I found myself at 5pm with two dogs looking for a room for the night. Logan to the rescue! He found us a room and a great rate all with a...More
Spent a night here while traveling. Had a 2BR/1bath suite which was suited our purposes just fine, always nice to have separate bedrooms plus a living area when traveling as a family of 4. Would have been much more convenient to have a second bathroom...More
Response from Ben M, General Manager at TownePlace Suites Charlotte Arrowood
Thank you for taking to the time to review our property from your past stay. We are sorry we did not meet your expectations. As our property is currently under renovations, we will pass this information on to the appropriate team members. We hope you...More
It's the best looking hotel room, I have ever seen so far. The Staff was so helpful and kind. Was here on business. Next time I come I will bring the family. Lovely place. Great atmosphere. The breakfast is not full service but, it is...More
US$113 - US$207 (Based on Average Rates for a Standard Room)
Non-Smoking Rooms ,
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All photos (73)
Room & Suite (37)
Pool & Beach (4)
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Sonesta ES Suites Charlotte
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1.42 km away
Big Apple Deli & Restaurant
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Floyd's Home Cooking
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Pintville Craft Beer
5.80 km away
Sky Zone Trampoline Park
5.20 km away
Sky High Sports
5.16 km away
4.85 km away
Questions & AnswersAsk a question
how current are your review. do u do military discount? Over all what is the rating.
25 March 2015|
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Response from Meaghan D | Property representative |
Hello Barbara I! Thank you for considering our hotel for your travel needs. We do offer discounts for our military guests. Please search our website and click the Government/Military option under Special Rates & Discounts... More
Hello Barbara I! Thank you for considering our hotel for your travel needs. We do offer discounts for our military guests. Please search our website and click the Government/Military option under Special Rates & Discounts. Or please call the hotel directly and ask for the government discount. You will just need to present a military ID at check in. Our reviews on TripAdvisor are up to date and we have a 4 out of 5 rating on our Marriott website. We hope to have the opportunity to serve you soon!
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"Top floor but be sure who's in the room next to you!"