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We made this reservation late in the day and were very pleased with the decision. The staff was VERY accommodating, including making coffee late in the evening for our group. Our suite was very clean and comfortable. The breakfast bar had eggs, sausage, fruit, yogurt,...More
Thank Dale C
Response from Lesa A, Manager at TownePlace Suites Charlotte ArrowoodResponded 4 weeks ago
Dear Dale C,
Thank you so much for taking the time to review our property. We have recently completed some renovations with more renovations coming soon. We are very proud of our team at TownePlace Suites Arrowood as we strive to make each and every...More
We stated here one night. It was the worst. The hallways smelled and we're dingy. When we got to our room , the carpet was not vacuumed. There were dirty towels and blankets in the closet in the floor, a night gown, was left in...More
Response from Brandon D, General Manager at TownePlace Suites Charlotte ArrowoodResponded 22 June 2017
Thank you for your feedback.
We would like to apologize for the inconveniences that you've experienced during your stay. We always strive to the highest standards for our guest rooms; however, sometimes we fall short. We understand how frustrating it can be to...More
Stayed in an efficiency room, very small and only fits 2-3 at the most. Room has small kitchen and small bathroom. Shower worked fine, bed and linen were all clean. Hotel alows dogs and smaller animals so room smelled a bit, but I never saw...More
Response from Brandon D, General Manager at TownePlace Suites Charlotte ArrowoodResponded 20 June 2017
Thank you for choosing our property. We greatly appreciate your feedback in regards to your stay.
Since our hotel does allow pets, we do try to do our very best at cleaning these rooms to ensure they are fresh and clean upon arrival;...More
This is a slightly older style Towneplace Suites, but don't let that deter you. The hotel is extremely clean and well put together. The best part about the hotel is the customer service. We stopped for a quick night during a long car trip, and...More
Stayed on Rewards points for one night. Efficiency w/full kitchen - very comfortable.
Breakfast far better than expected; waffles, hard-boiled eggs, pre-cooked eggs and turkey bacon; in-room coffee good.
Convenient to I-77. Parking lot small and crowded.
US$113 - US$250 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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United States >
North Carolina >
Also Known As
Towneplace Suites By Marriott Charlotte Arrowood Hotel Charlotte
Response from Meaghan D | Property representative |
Hello Barbara I! Thank you for considering our hotel for your travel needs. We do offer discounts for our military guests. Please search our website and click the Government/Military option under Special Rates & Discounts... More
Hello Barbara I! Thank you for considering our hotel for your travel needs. We do offer discounts for our military guests. Please search our website and click the Government/Military option under Special Rates & Discounts. Or please call the hotel directly and ask for the government discount. You will just need to present a military ID at check in. Our reviews on TripAdvisor are up to date and we have a 4 out of 5 rating on our Marriott website. We hope to have the opportunity to serve you soon!
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"Ask for a room in the same building as the breakfast room. Then you don't have to walk outside and then..."