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TownePlace Suites Charlotte Arrowood

153 reviews
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Traveller (48)
Room & Suite (35)
Dining (1)
Overview
  • Excellent25%
  • Very good36%
  • Average24%
  • Poor9%
  • Terrible6%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2.5 Star Hotel
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Rooms
Jan 28Jan 29
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1 room, 2 adults, 0 children
Standard Room
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Reviews (153)Write a Review
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1 - 5 of 152 reviews
Reviewed 18 November 2017

I stayed at this property for 4 nights on a recent business trip. I found this property to be very clean, and very quiet. The property can use a bit of updating but it was nice to have a room that was big enough to...More

Thank Diana P
Response from JCoxGM, Manager at TownePlace Suites Charlotte ArrowoodResponded 20 November 2017

Dear JCoxGM, I am so pleased to hear you enjoyed your stay and our accomodations met your needs. I am also happy to let you know that in the coming months we will be undergoing a renovation for some muich needed updates. Hope to see...More

Reviewed 12 November 2017

Stayed 11/6-10/17, for a business trip arranged by a colleague. I was surprised this was a Marriott property! It's a 3-star dated apartment styled rooms with full kitchens. The office area was small with an area setup for the business center and an island for...More

Thank lrawlings821
Response from JCoxGM, Manager at TownePlace Suites Charlotte ArrowoodResponded 13 November 2017

Dear Irawlings821, Thank you for taking the time to share your recent experience at the TownePlace Suites Charlotte Arrowood with us. As the cleanliness of our hotel is a key priority, I am very sorry that your guestroom fell short of your expectations. We strive...More

Reviewed 30 October 2017

Marriott properties are usually my first choice for lodging. I was a little disappointment with this hotel. You could tell it is an older property and in need of a renovation. The rooms, business center and breakfast area are all small. I probably will not...More

Thank Donna S
Response from Lesa A, Manager at TownePlace Suites Charlotte ArrowoodResponded 31 October 2017

Dear DonnaS, Thank you for sharing your experience at the TownePlace Suites Charlotte Arrowood through TripAdvisor. With a mission to provide superior customer service, we take great pride in serving your needs and are saddened to hear that we have not met your expectations. As...More

Reviewed 28 October 2017 via mobile

The room was nice enough, definitely spacious. I used the app to check in but still had to go through the whole process when I arrived which defeats the purpose of doing so. The breakfast was not on par with most Marriott locations, mostly cold...More

Thank Sherrylynn W
Response from Lesa A, Manager at TownePlace Suites Charlotte ArrowoodResponded 29 October 2017

Dear Sherrylynn W Thank you for taking the time to review our property and your stay. We appreciate your feedback as it lets us know what we do well and also gives us areas for improvement. In the very near future we will be undergoing...More

Reviewed 25 October 2017

I have found that hotel properties run by franchisees are not as good as those owned by the large hotel companies. I thought the reason this one was cheaper than other residential style Charlotte hotels was its location several miles from the city center. That...More

Thank cgnavigator
Response from Lesa A, Manager at TownePlace Suites Charlotte ArrowoodResponded 26 October 2017

Dear CGNavigator, I would like to thank you for taking the time to share your experience with us. We take great pride in delivering exceptional guest service and are very disheartened to hear that your stay with us did not meet your expectations. Although we...More

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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Laundry Service
Self-Serve Laundry
Dry Cleaning
Meeting Rooms
Concierge
Multilingual Staff
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$107 - US$187 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$107 - US$187 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveller (48)
Room & Suite (35)
Dining (1)
Hotel & Grounds (28)
Bathroom (2)
Questions & Answers
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barbara l
25 March 2015|
AnswerShow all 2 answers
Response from Meaghan D | Property representative |
Hello Barbara I! Thank you for considering our hotel for your travel needs. We do offer discounts for our military guests. Please search our website and click the Government/Military option under Special Rates & Discounts... More
0
Votes
Room Tips
"Ask for main building"
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"Ask for a room in the same building as the breakfast room. Then you don't have to walk outside and then..."
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"Top floor but be sure who's in the room next to you!"
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"Rooms newly renovated, corner suite large and sunny with nicer view; average breakfast menu"
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