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TownePlace Suites Charlotte Arrowood

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130 Reviews from our TripAdvisor Community

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There are newer reviews for TownePlace Suites Charlotte Arrowood
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Showing 129: English reviews
Knoxville, Tennessee
Reviewed 27 February 2016

I was in Charlotte for company training. The company booked me into this hotel. It was quite nice. I had what I would call a junior suite. It was a large, single room with a kitchenette area that had a full size refrigerator, microwave oven, small stove with oven, sink with disposal and dishwasher. They also provided glassware, dinnerware and...

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Helpful?
Thank Robert B
Reviewed 30 January 2016 via mobile

First time in a TownePlace Suites for a long time Marriott customer. Very friendly and helpful staff with the usual breakfast buffet. Room is well equipped with two exceptions. The tv faces the couch and can't be turned toward the bed. The mattress is not up to Marriott standards. These are reasonable fixes that would help immensely.

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Helpful?
Thank Toby G
TPScltGM, General Manager at TownePlace Suites Charlotte Arrowood, responded to this review

Thank you for your review and your suggestions. We will be evaluating the layout of the rooms and the mattresses to ensure that we get this right for future guests. We hope to see you again soon the next time your travels bring you to the Charlotte area.

Brooklyn, New York, United States
Reviewed 11 January 2016

After picking this hotel because of the proximity to the Airport, due to our early morning flight. We were extremely pleased with this hotel. Check in was quick and fast. The employees was friendly and courteous, our room was in a separate building, but clean and comfortable and easy to get to. We recommend this Hotel to anyone looking for...

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Helpful?
Thank Latasha O
TPScltGM, General Manager at TownePlace Suites Charlotte Arrowood, responded to this review

Thank you so much for your wonderful review! It was a pleasure having you here and we hope to see you again soon!

New Orleans, Louisiana
Reviewed 5 January 2016 via mobile

Nice hotel and decent price. Was clean and maintained. The only issue I could find was thin walls, it wasn't terrible because kept to themselves but I can see if u had a very loud family next door it would be annoying. Other than that the stay was great, comfortable beds, nice tv, good internet, clean, and safe.

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1Thank Tobywill284
Brighton, MI
Reviewed 3 January 2016

We had a great experience here. From a late night check in with David, to the young man sweeping the entrance way, to all the front desk staff, to the housekeepers and the staff working in the breakfast room, everyone was very friendly and helpful. We stayed a total of four nights and we will definitely be back. While it...

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Helpful?
Thank MichiganMom167
TPScltGM, Manager at TownePlace Suites Charlotte Arrowood, responded to this review

Thank you so much for your wonderful review! I was very pleased to hear how much you enjoyed your stay and the service that you received. I will be sure to share your wonderful feedback with all of our associates. We hope to see you again soon!

Reviewed 2 January 2016 via mobile

We stayed here for about 5 weeks for work. Really enjoyed staying here- the rooms are very clean, staff is accommodating and very nice, and there is a full kitchen, including an oven. Only complaints are 1)the very thin walls- you can hear everything your neighbors are saying without trying, and 2) the smallest microwave I've ever seen. Other than...

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Helpful?
Thank Courtney T
TPScltGM, Manager at TownePlace Suites Charlotte Arrowood, responded to this review

Thank you for your feedback regarding your recent stay! Also, thank you for the wonderful comments about our staff and room cleanliness. We work very hard to provide a quality guests experience. While it was a pleasure having you here for 5 weeks, we definitely see some room for improvement. Your feedback is integral to us improving our operations. We...

Connecticut
Reviewed 16 December 2015

My wife and I stayed here for one evening when passing through the area. The staff were excellent - I wish all hotels were like this. Unfortunately, the hotel itself was not that great. The workout room was inadequate as well as the breakfast. The hallways and rooms have that "older" feeling to them and while things were clean, they...

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Thank PatThaiMyFavorite
TPScltGM, General Manager at TownePlace Suites Charlotte Arrowood, responded to this review

Thank you for taking the time to provide your feedback regarding your recent stay at TownePlace Suites Charlotte Arrowood. Our guest satisfaction is our number one priority and unfortunately we have fallen short of meeting your expectations. We do have a small gym on property, but also have a great partnership with one of the best and largest fitness centers...

Columbia, South Carolina
Reviewed 2 December 2015

This is an older TownePlace, but a nice little property. The lobby was clean and nice, check in staff and new GM were waiting when I entered and were super nice. The hotel is two buildings which is the old style TownePlace, but still a nice little hotel. Don't listen to the reviews that this isn't up to standard, because...

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Thank SCNick1217
TPScltGM, General Manager at TownePlace Suites Charlotte Arrowood, responded to this review

Thank you for the feedback on your recent stay. We were happy to hear that you enjoyed your stay, but definitely see room for improvement. We will be meeting with the hotel team to ensure that these were isolated issues that will be corrected moving forward. Thank you again and we hope to see you soon!

Columbus, Ohio
Reviewed 15 November 2015

Have had great experiences with this chain before, so gave it a go on a recent trip. One night stay for a race about an hour south of Charlotte (Spartan Race-AROO!). We were promptly greeted and checked in by hotel staff in the "lobby," which is incredibly small and not so much a lobby as a counter with a desk....

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Thank Freddie S
TPScltGM, General Manager at TownePlace Suites Charlotte Arrowood, responded to this review

Thank you so much for your feedback! I was very happy to hear that we were able to accommodate you on a busy morning with many people in the breakfast area. I do want to apologize for the size and age of the rooms. I hope that you enjoyed the Spartan Race and hope that you will continue to stay...

Hilton Head, South Carolina
Reviewed 21 October 2015

We usually use Marriott hotels, but had never been to a TownePlace. Only needing one night, we decided to try this place out since the pictures looked half decent (we were in town for Scarowinds/Carowinds). The lobby is tiny, but the front desk staff were friendly. The rooms are outdated...the doors were brown (wooden, or fake wood, I don't remember),...

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Helpful?
Thank truelw13mak
FFISJaxGM, General Manager at TownePlace Suites Charlotte Arrowood, responded to this review

Dear truelw13mak, Thank you for your feedback regarding your stay here at TownePlace Suites Charlotte Arrowood. I want to sincerely apologize that our breakfast and our facilities did not meet your satisfaction. We do offer a small continental breakfast for our guests who choose not to utilize their kitchens. We want to apologize that you did not enjoy your overall...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
  • Free Parking
GreenPartner Learn More
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
The Towneplace Suites by Marriott Charlotte Arrowood is conveniently located at I-77 and I-485, just minutes from Charlotte International Airport (CLT). This extended-stay hotel's Charlotte, NC location is just six miles from Uptown Charlotte, Charlotte Convention Center, Bank of America Stadium, and Time Warner Cable Arena. Also close by are such attractions as Carowinds, Billy Graham Library, U.S. National Whitewater Center, and the Charlotte Motor Speedway. Surrounded by numerous business parks including Forest Point, Arrowridge, Pine Brook, Red Oak, and White Oak - this long term stay Charlotte hotel's accommodations offer the ideal balance between work and life. Select from our spacious studios, or 1-and 2-bedroom suites complete with full kitchen, work space and high-speed Internet. Amongst extended-stay hotels in Charlotte, NC, Towneplace Suites' features include free Wi-Fi, complimentary breakfast, fitness center, pool, on-site laundry facilities, and an ideal place to host group events. ... more   less 

Additional Information about TownePlace Suites Charlotte Arrowood

Address: 7805 Forest Point Blvd, Charlotte, NC 28217-8007
Region: United States > North Carolina > Charlotte > Montclaire South
Price Range: $142 - $284 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — TownePlace Suites Charlotte Arrowood 2.5*
Number of rooms: 94
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Also Known As:
Towneplace Suites By Marriott Charlotte Arrowood Hotel Charlotte
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Questions & Answers

Here's what travellers have asked, with answers from TownePlace Suites Charlotte Arrowood staff and other travellers.
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Milledgeville, Georgia

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Questions? Get answers from TownePlace Suites Charlotte Arrowood staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I preferred Building B and the third floor in that building”
 of 5 bubbles antshe, 30 Aug 2016 | Read review
“If you are a light sleeper you may want to ask for a room at the back of the hotel.”
 of 5 bubbles bagspacked123, 6 Jul 2016 | Read review
“I'd request the building that doesn't have the office located in it and/or a 2nd floor room.”
 of 5 bubbles M6265GGkarenh, 5 Jun 2016 | Read review
“1st or 2nd floor near stairs, best for dogs. 2 bed suites at end each hall. Ask to be away from adjacent hotel.”
 of 5 bubbles KelleyP123, 22 May 2016 | Read review
“All rooms are quiet - well off the road.”
 of 5 bubbles Ge0rgiaPil0t, 3 May 2016 | Read review
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