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MainStay Suites Charlotte

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#106 of 177 Hotels in Charlotte
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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MainStay Suites Charlotte
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103 Reviews from our TripAdvisor Community

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Showing 103: English reviews
Reviewed 24 April 2015 via mobile

Michael Newton was a fantastic worker and was energetic. Very helpful staff as well. We will definitely stay here again. The breakfast was efficient and the wifi was as stated, high speed. Never had a problem and would recommend it to anyone; family and/or business

Thank Fiteplantcity
MainStayCLT, General Manager at MainStay Suites Charlotte, responded to this review

I want to personally thank you for taking the time to give us your feedback. We are happy that you were able to give us such a good score, and that our staff was friendly and helpful. This is our goal to give excellent customer service. We appreciate your time and your business and hope to see you soon.

Chennai (Madras), India
Reviewed 24 April 2015 via mobile

Michael n all staff ate amazing. Good rooms economic clean n gym n family environment. I had a very comfortable stay n shall for sure con back. Thank u guys for making my trip mvalue for money. U can get pets n what more.

Thank ShreenivassanKC
MainStayCLT, General Manager at MainStay Suites Charlotte, responded to this review

Thank you so much for taking the time to give us your valuable feedback. We are so happy that you enjoyed your stay and that Michael and staff were so helpful. We want to exceed our guest expectations, and hope we were able to do that. We look forward to your next visit.

Vincent, Ohio
Reviewed 17 April 2015

Whenever we travel from Ohio to Florida we make it a habit to spend the first night on the road at the MainStay Suites just off I-95 on the southern edge of Charlotte, NC. Last night was our third or fourth time staying with them. Obviously we like the place. The rooms are large, each with a small kitchen and...

Thank Jim_Lane
MainStayCLT, General Manager at MainStay Suites Charlotte, responded to this review

Thank you for making us aware of the slow internet, we have contacted the wifi company to look into this. We have recently upgraded our speed and have not had any issues that I have been informed of. We do apologize and wish we would have known prior to your checking out, we definitely would have contacted them , so...

Boones Mill
Reviewed 23 March 2015

Four of us stayed here this past weekend for the NCAA men's basketball tournament in Charlotte. This was the first time staying at a MainStay for any of us. We all agreed we would be back. Room number one-no problems, flawless throughout the weekend. Room number two, some 'minor' issues, all of which were resolved by a courteous and friendly...

1Thank Keith H
MainStayCLT, General Manager at MainStay Suites Charlotte, responded to this review

Thank you so much for your comments, I do apologize for any inconvenience and am so thankful that you and your friends will come back to stay with us. I remember all of you because you were so friendly and understanding. We really enjoyed you staying with us. We look forward to your next visit to Charlotte.

Orangeburg, South Carolina
Reviewed 19 March 2015

I travel to Charlotte often, and always stay here, the staff is great, the price is great, and love the room and location. The carpet and bathroom is clean, which is important to me. Most times when I stay Kesha helps me, and she is the best!!

Review collected in partnership with this hotel
Thank Alicia M
MainStayCLT, General Manager at MainStay Suites Charlotte, responded to this review

Good Morning, I would like to thank you personally for taking the time to give us your feedback. We appreciate the comments that you gave us and for mentioning Keasha, you are right, she is great. We love to see that our guest are happy and that our staff is doing a great job. We look forward to seeing you...

Hinesville, Georgia
Reviewed 24 February 2015

This is the second time I’ve stayed at this particular MainStay Suites, and I loved it more this time around than I did March of last year. I had a cold the first time around so it took some of the fun out of my trip. This particular trip I was completely healthy and got to really enjoy my stay...

Thank Ray W
MainStayCLT, General Manager at MainStay Suites Charlotte, responded to this review

Thank you for taking the time to give us your feedback. We are so glad that you enjoyed your stay with us and that you had a better time this year. We appreciate all comments and hope that you will stay with us again in the near future.

Spring Lake, New Jersey
Reviewed 30 January 2015

Staff was very friendly, room was fine. We were surprised that there was no microwave, considering there was a kitchenette in the room. Nice big bathroom. Only issue was our room was furthest from the elevator and we literally had to go completely around the entire hotel to get to our room so get a luggage rack! ;)

Thank heidifish
MainStayCLT, General Manager at MainStay Suites Charlotte, responded to this review

Thank you so much for taking the time to give us your feedback. We encourage our guest to let us know about their stay, so that we can improve. We appreciate your business and hope that you will come back to see us when traveling to Charlotte. Thank you again.

Reviewed 21 November 2014

Really nice stay; Kesha was a big help getting help when my computer would not work with the WIFI. Had a maintenance issue in the vicinity of our room and we were moved quickly to an even nicer room. We would stay here again!!!

Review collected in partnership with this hotel
Thank Karen B
MainStayCLT, General Manager at MainStay Suites Charlotte, responded to this review

Thank you for taking your time to share your comments with others. We appreciate you staying with us and for mentioning Keasha in your comments. We hope that when you travel back through the Charlotte area, that you will choose to stay with us again. Thank you for your great feedback!

Roanoke, Virginia
Reviewed 6 October 2014

Simply amazing Kesha was very helpful. from checking us in to helping us find our way to the movie theather she was a great help. the hotel itself was lovely the beds was like heaven. the rooms where very clean it was alot better than i expected.. now he breakfast a lil questionable but hey atleast you have a stove...

1Thank gates_lillian
MainStayCLT, General Manager at MainStay Suites Charlotte, responded to this review

Thank you so much for taking the time to post your kind comments on Trip Advisor. We really appreciate your comments about Keasha and I can't wait to share them with her. We strive to give great guest service and your comments show that we are succeeding. We hope that you will stay with us again when traveling through Charlotte....

Charlotte, North Carolina
Reviewed 18 July 2014

I recently stayed with Mainstay Suites while on a business trip with two other colleagues. I enjoyed my visit. The room was clean, bed was comfy, pool was refreshing and breakfast was energizing. The only issue was my colleague room had an odor when we arrived. She called front desk and they took care of it immediately though and apologized....

1Thank 7,432
MainStayCLT, General Manager at MainStay Suites Charlotte, responded to this review

Thank you so much for taking the time to give us your feedback. We love to hear from our guest and know how we are doing. Your comments are very helpful in our goal to exceed our guest expectations. Hope to see you again soon.

32 photos of this hotel

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All Management Photos (26)
Hotel & Grounds (9)
Pool/Beach Area (1)
Room/Suite (10)
Business Centre/Function Rooms (1)
Dining (5)
04/06/2017 05/06/2017
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  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
  • Paid Internet
  • Free Parking
  • Self-Serve Laundry
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Enjoy all of the comforts of home at the pet-friendly MainStay Suites(R) hotel in Charlotte, NC. Conveniently located with easy access to Interstate 77 and less than 10 miles from Charlotte Douglas International Airport, our numerous amenities allow for an affordable and convenient short-term or extended stay. NASCAR fans will enjoy our location just 30 minutes from Charlotte Motor Speedway, and the following nearby attractions are even closer: Bank of America Stadium Charlotte Convention Center Carowinds amusement park Carolina Place mall Our spacious suites will make your stay enjoyable whether you're with us for days, weeks or even months. Each guest room includes fully-equipped kitchen facilities, a sofa sleeper, flat-screen television, hair dryer, and iron. Additional amenities include: Free deluxe continental breakfast featuring Belgian waffles and coffee Free premium cable television with movie channels Free weekday newspaper Free high-speed Internet access Corporate travelers will appreciate our on-site business center, public computer, and access to copy and fax services. When the work is finished, visit our fitness center, or enjoy some time relaxing by the Seasonal outdoor pool. Our extended stay hotel has ample free parking and features laundry facilities on the property. Book your stay today at the MainStay Suites in Charlotte, NC, and enjoy all of the luxuries of home for as long as you like. ... more   less 

Additional Information about MainStay Suites Charlotte

Address: 7926 Forest Pine Dr, Charlotte, NC 28273-4600
Region: United States > North Carolina > Charlotte
Price Range: $124 - $193 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — MainStay Suites Charlotte 2.5*
Number of rooms: 77
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Also Known As:
Mainstay Hotel Charlotte
Mainstay Charlotte
Charlotte Mainstay
Hotel Style:
#31 Business Hotel in Charlotte
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Questions & Answers

Questions? Get answers from MainStay Suites Charlotte staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Suite recommended”
soccerswede13, 14 Oct 2016 | Read review
“Avoid poolside rooms. Very noisy.”
4dtruker, 30 Jul 2016 | Read review
“Quiet cul-de-sac, elevator opposite corner from lobby, almost no wifi.”
shawnr697, 5 Jul 2016 | Read review
“Rooms on "right" side of building will be more noisy due to interstate traffic. All rooms will hear airport traffic.”
646beverleyk, 3 Jan 2016 | Read review
“The whole hotel seems quiet and comfortable”
KenJ316, 26 Aug 2015 | Read review
5 of 5
US$95* /night
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Prices are for 1 room, 2 adults
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