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SpringHill Suites Charlotte Airport

275 reviews
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Traveller (19)
Room & Suite (24)
Dining (5)
Overview
  • Excellent24%
  • Very good34%
  • Average24%
  • Poor10%
  • Terrible8%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Free Airport Transportation
Suites
2.5 Star Hotel
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Reviews (275)Write a Review
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All reviewscharlotte airportroom was cleana marriott rewards memberan early morning flightbreakfast barwork spacehot tubbedroom areaextra pillowsconnecting flightbooked this hotelstayed here for one nightyogurtfree breakfastfree shuttleplace to sleepother hotels
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101 - 105 of 274 reviews
Reviewed 7 April 2015

We stayed at the SpringHill Suites Charlotte Airport while visiting our grand kids in Charlotte, NC. It was GREAT! Unbelievable for the price. The "suite" was really, really nice; two beds plus hide-a-bed sofa; sink, refrigerator, microwave, coffee machine in the kitchenette. (We did have...More

Thank MidnightKrewzer
Reviewed 30 March 2015

We stayed only one night but we were very tired when we arrived. The staff was cordial and helpful. Our room was very clean and comfortable. We have no complaints about anything. We would stay there again.

Thank NfromOhio
Reviewed 23 March 2015

Stayed here for a brief overnight in business. It was close enough to the airport but being located practically on an interstate, it was very noisy. Should have known when they offered ear plugs at the front desk...but failed to get take the hint. Breakfast...More

Thank efm16
Response from Nancy C, Manager at SpringHill Suites Charlotte AirportResponded 26 March 2015

Thank you for providing feedback from your stay with us. Our goal is to provide a superior stay and I apologize that we failed to do so during your visit. We are located right off of major interstate 85 and just 1.5 miles for the...More

Reviewed 20 March 2015

The hotel needs a face lift, it is shabby. The desk clerks both AM and PM were less than friendly, not the warmth we usually get at a Marriott property. Our room was VERY noisy both from the highway and from the trash service at...More

1  Thank ROADRUNNERBluefield
Response from Nancy C, Manager at SpringHill Suites Charlotte AirportResponded 23 March 2015

Dear RoadRunnerBluefield, Thank you for reaching out to us about your recent stay. I apologize that we did not live up to our own standards during your stay to provide a superior experience. We are conveniently located right off of I-85 and just a 1.5...More

Reviewed 9 March 2015

Tired decor, dinged up furnishings, really dirty elevators and hallways, room with carpet stains and broken window valance hanging down. Nice lady checked me in, but took 3 calls while doing so extending the experience to 10 minutes or so. I expect more from Marriott,...More

1  Thank Mark M
Response from Nancy C, Manager at SpringHill Suites Charlotte AirportResponded 12 March 2015

Thank you for your feedback from your stay. I apologize for the issues that you experienced and that we did not live up to your and our own standards. We have a houseman on staff 24 hours a day to continuously be cleaning and touching...More

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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Shuttle Bus Service
Airport Transportation
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Multilingual Staff
Dry Cleaning
Laundry Service
Self-Serve Laundry
Room amenities
Microwave
Things to do
Pool
Hot Tub
Fitness Centre with Gym / Workout Room
Tennis Court
Heated pool
Indoor pool
Details
Price range
US$112 - US$205 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Kitchenette, Family Rooms
Details
Price range
US$112 - US$205 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Kitchenette, Family Rooms
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Traveller (19)
Room & Suite (24)
Dining (5)
Pool & Beach (3)
Hotel & Grounds (22)
Bathroom (2)
Business Centre & Event Rooms (2)
Questions & Answers
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Benita P
9 March 2017|
AnswerShow all 3 answers
Response from Judi O | Reviewed this property |
I don't know - Charlotte was a layover - so I did not have a vehicle.
0
Votes
Katrina B
20 September 2016|
AnswerShow all 2 answers
Response from Steve C | Reviewed this property |
I do not believe Marriott hotels allow smoking, but I do not think this particular Marriott enforces it - it sure does not smell like it...
0
Votes
Reviewrrr
16 August 2016|
AnswerShow all 2 answers
Response from Mike B | Reviewed this property |
6:30 through week days. Not sure on Saturday. But if you call they will be happy to tell you. Nice people.
1
Vote
Room Tips
"I'd try to get it away from the Interstate highway"
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"Higher level floors may be better. Pool is at the lobby level."
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"Stay on the top floor, fewer guests there."
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"Upper floors were quiet."
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