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All reviewscharlotte airportroom was cleana marriott rewards memberan early morning flightbreakfast barwork spacehot tubbedroom areaextra pillowsconnecting flightbooked this hotelstayed here for one nightyogurtfree breakfastfree shuttleplace to sleepother hotels
We stayed at the SpringHill Suites Charlotte Airport while visiting our grand kids in Charlotte, NC. It was GREAT! Unbelievable for the price. The "suite" was really, really nice; two beds plus hide-a-bed sofa; sink, refrigerator, microwave, coffee machine in the kitchenette. (We did have...More
We stayed only one night but we were very tired when we arrived. The staff was cordial and helpful. Our room was very clean and comfortable. We have no complaints about anything. We would stay there again.
Stayed here for a brief overnight in business. It was close enough to the airport but being located practically on an interstate, it was very noisy. Should have known when they offered ear plugs at the front desk...but failed to get take the hint. Breakfast...More
Response from Nancy C, Manager at SpringHill Suites Charlotte AirportResponded 26 March 2015
Thank you for providing feedback from your stay with us. Our goal is to provide a superior stay and I apologize that we failed to do so during your visit.
We are located right off of major interstate 85 and just 1.5 miles for the...More
The hotel needs a face lift, it is shabby. The desk clerks both AM and PM were less than friendly, not the warmth we usually get at a Marriott property. Our room was VERY noisy both from the highway and from the trash service at...More
1 Thank ROADRUNNERBluefield
Response from Nancy C, Manager at SpringHill Suites Charlotte AirportResponded 23 March 2015
Thank you for reaching out to us about your recent stay. I apologize that we did not live up to our own standards during your stay to provide a superior experience.
We are conveniently located right off of I-85 and just a 1.5...More
Tired decor, dinged up furnishings, really dirty elevators and hallways, room with carpet stains and broken window valance hanging down. Nice lady checked me in, but took 3 calls while doing so extending the experience to 10 minutes or so. I expect more from Marriott,...More
1 Thank Mark M
Response from Nancy C, Manager at SpringHill Suites Charlotte AirportResponded 12 March 2015
Thank you for your feedback from your stay. I apologize for the issues that you experienced and that we did not live up to your and our own standards.
We have a houseman on staff 24 hours a day to continuously be cleaning and touching...More