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SpringHill Suites Charlotte Airport

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SpringHill Suites Charlotte Airport
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235 Reviews from our TripAdvisor Community

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There are newer reviews for SpringHill Suites Charlotte Airport
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Showing 234: English reviews
Garner, North Carolina, United States
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 30 May 2016 via mobile

Marriott SpringHill properties are always hit or miss, this was a swing and a miss. Luckily we didn't run into the pumping music from the strip club next door, but when we pulled into the parking lot I knew this location was marginal. Room smelled sour, was loud (I was above the lobby and dealt with hearing the doors all... More 

Helpful?
Thank gooberama
Julie A, General Manager at SpringHill Suites Charlotte Airport, responded to this review

Thank you for staying with us during your travels to Charlotte. We deeply apologize for the disappointment regarding the noise from the event center next door! We take great pride in providing exceptional service and cleanliness for our guests. We hope you will allow us another opportunity in the future to better serve you. Please feel free to contact me... More 

Level Contributor
208 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 13 May 2016

This was another great Marriott stay, one can never go wrong with the brand! I chose this property given its vicinity to the Charlotte airport due to an early flight. The stay was enjoyed and I would return when I have another morning flight.

Helpful?
Thank Caleb M
Julie A, General Manager at SpringHill Suites Charlotte Airport, responded to this review

Thank you for the awesome review! We appreciate and value your business and feedback. We truly look forward to serving you again in the near future! Have a great day! Julie Andrews More 

Belton, South Carolina
Level Contributor
72 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 4 May 2016

Stayed overnight for an early morning flight. I found this hotel very close to the airport and very quiet for being so close to the Interstate. Very friendly staff. Nice breakfast area although I found the selection not as good as it was when I stayed here in the past.

Helpful?
Thank Mike B
Julie A, General Manager at SpringHill Suites Charlotte Airport, responded to this review

Thank you for your loyalty in staying with us again here at the Springhill Suites Marriott! We appreciate and value your feedback. We are always happy to hear you had a great stay and will share with our breakfast team your feedback on selection options to better serve you in the future. Have a great day. We look forward to... More 

Knoxville
Level Contributor
55 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 3 May 2016

This is a great brand by Marriott. The rooms are larger with a small living room area, desks and additional counter space. Having the extra space is nice. From our stays the rooms have also been quiet. The Marriott category rating on this brand is a good value for points or using a yearly free night. Recently when deciding to... More 

Helpful?
Thank CountryGravy
Julie A, General Manager at SpringHill Suites Charlotte Airport, responded to this review

Thank you for staying with us at the Springhill Suites Charlotte Airport during your visit to Charlotte! We appreciate your business and positive feedback! We take great pride in serving our guests and providing a great travel experience! We are so pleased that you enjoyed your stay! We look forward to providing you exceptional service again in the future. Thank... More 

1 review
Reviewed 2 May 2016 via mobile

We were thankful that our Rewards membership allowed us to have a place to stay after being stranded at the airport due to inclement weather, but had tremendous difficulty sleeping as whatever club or bar sits next to or in back of this hotel had very loud music blasting until 4:20 a.m. And after the music stopped, the people shouting... More 

Helpful?
Thank Pamela G
Julie A, General Manager at SpringHill Suites Charlotte Airport, responded to this review

Thank you for staying with us while in Charlotte. We deeply apologize all around for the challenges that you encountered from your flight changes due to weather and the event that was going on next door during your stay. We can imagine how exhausting the time spent in Charlotte must have been during your travels. I assure you this is... More 

2 reviews
Reviewed 21 April 2016

Breakfast was not available during the times as listed on website. When I checked in and asked, I was told they have different hours on the weekends. There were about 20 young adults in the two rooms across from us and it was loud, banging doors all partying. The tub wasn't clean. She was the only one working the front... More 

Helpful?
Thank Jenel S
Julie A, General Manager at SpringHill Suites Charlotte Airport, responded to this review

Our deepest apologies for the inconvenience of the different times for breakfast on the weekends verses weekdays! We are more than happy to accommodate you either before or after breakfast service with several select breakfast items should you miss the time. We do not allow parties or more that 5 people per room and disappointing that we were not aware... More 

Level Contributor
27 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 15 April 2016 via mobile

Hotel is the older version springhill suites. Rooms are large with a seating area, microwave, etc. sofa looks newer than other furnishings lobby looks newly refreshed Free shuttle to the airport which is only 5 mins away- very convenient A/C was very loud

Helpful?
Thank AroundtownCT
Julie A, General Manager at SpringHill Suites Charlotte Airport, responded to this review

Thank you for staying with here at the Springhill Marriott Charlotte Airport during your most recent visit. We appreciate and value your feedback and hope our guest services were outstanding! We hope you will stay with us again on a return visit to Charlotte! Have a great day Thank you again for staying with us! Julie Andrews More 

Milwaukee, Wisconsin
1 review
Reviewed 15 April 2016

When we arrived there was a woman in the lobby who had been beat and thrown out of her woman. She said she was robbed while staying at the hotel and they were kicking her out because the room wasn't under her name which is weird because why would the hotel let her stay screaming in the lobby instead? We... More 

Helpful?
Thank hallk33
Julie A, General Manager at SpringHill Suites Charlotte Airport, responded to this review

We apologize for the negative experience during your stay in Charlotte at the Springhill Suites. This was a unique and unusual event with two guests that were quickly asked to depart the hotel due to guest disturbance. The manager on duty at that time was in the process of managing the situation. Again, we apologize that you had this experience... More 

Level Contributor
186 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 31 March 2016 via mobile

Really enjoyed the Springhill Suites Marriott. Very close to the airport and convenient to the interstate. Staff was super friendly and very helpful. We left our car during our vacation and used the airport shuttle. We were taken to the front door in plenty of time for our flight and were picked up immediately after our flight. Car was in... More 

Helpful?
Thank Tiffany R
Julie A, General Manager at SpringHill Suites Charlotte Airport, responded to this review

Thank you Tiffany for staying with us while traveling! We appreciate your positive feedack and very pleased that you had a great experience while staying here at the Springhill Suites Charlotte Airport! We hope you will allow us another opportunity in the future an look forward to serving you again! Our engineering team is taking care of the sink! Have... More 

Philadelphia
Level Contributor
28 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 18 March 2016 via mobile

We stopped here on our way to Florida. It's a bit further off 77 than I thought it would be but it's clean and updated. My complaint: it's midnight, I am wearing earplugs, and I can still hear the base thumping from the night club next door. I don't believe that I would stay here again

Helpful?
Thank mba111
Julie A, General Manager at SpringHill Suites Charlotte Airport, responded to this review

Thank you for staying with us during your travels! We value and appreciate your business and feedback. We certainly appreciate the disappointment with the event location next door with regards to noise. We truly apologize and hope you will allow us another opportunity to better serve you again in the future. Should you be needing to pass through again, please... More 

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
  • Restaurant
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Free Breakfast
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service

Additional Information about SpringHill Suites Charlotte Airport

Address: 3055 Scott Futrell Dr, Charlotte, NC 28208-2726
Region: United States > North Carolina > Charlotte
Price Range: $121 - $261 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — SpringHill Suites Charlotte Airport 2.5*
Number of rooms: 95
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Also Known As:
Springhill Suites Charlotte Airport Hotel Charlotte
Charlotte Springhill Suites
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Questions & Answers

Here's what travellers have asked, with answers from SpringHill Suites Charlotte Airport staff and other travellers.
2 questions
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Timbuktu, Mali
2 months ago

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Questions? Get answers from SpringHill Suites Charlotte Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“was on the 3rd floor”
 of 5 bubbles janetw42, 31 Oct 2016 | Read review
“Ask to be put in a room away from the strip club.”
 of 5 bubbles juliemW8334NF, 8 Jul 2016 | Read review
“Choose a room away from the back side. Those rooms end in 01,02,03, and 04”
 of 5 bubbles 275joej, 15 Jun 2016 | Read review
“If you're interested in the airplanes flying by your window...5th floor is awesome. We were in 502.”
 of 5 bubbles iam9114u, 7 Jun 2016 | Read review
“Ask for the newly renovated floor. Not sure what the older rooms look like.”
 of 5 bubbles TonyD_80202, 27 Nov 2015 | Read review
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