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Westin Charlotte

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#30 of 180 Hotels in Charlotte
Certificate of Excellence
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1,432 Reviews from our TripAdvisor Community

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Showing 1,412: English reviews
Taichung, Taiwan
Reviewed 20 October 2016 via mobile

My stay was pretty nice-after there were some check-in problems on the staff's end, I got a free room upgrade, which was nice. The room was clean and comfortable. However, there was some kind of party happening next door, and these walls are THIN! We didn't get very much sleep as a result and our call to the front desk...

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1Thank Palmetto88
WestinCharlotte, Hotel Manager at Westin Charlotte, responded to this review

Thank you for taking the time to submit your review of the Westin Charlotte. We appreciate all feedback as it helps us to better ourselves. I would like to offer my sincerest apologies that certain aspects of your most recent stay with us were disappointing. Your past experience is not the experience we strive to provide. I hope you will...

Columbia, South Carolina, United States
Reviewed 15 October 2016 via mobile

Loved the location of the Westin Charlotte to the Bank of America Stadium, Harvey B. Gantt Center, and other Charlotte attractions. We had a 3 room connecting suite with a nice view. The rooms were clean and the beds were very comfortable. I would definitely book here again and use the 3 suite connecting rooms for the perfect GNO!!

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Helpful?
Thank Tracie W
WestinCharlotte, Hotel Manager at Westin Charlotte, responded to this review

Thank you Tracie for taking the time to review our vibrant hotel. I am absolutely delighted that we recently had the opportunity to provide you with such an enjoyable stay with us. Our hotel is located in the heart of uptown close to many restaurants, shopping and attractions. All our guest rooms provide amazing views of our Queen City. We...

Washington, DC
Reviewed 12 October 2016 via mobile

Have stayed here twice, 3 years ago and this past September. Location is terrific, very accessible to public transportation. Restaurant was ok, highly priced given food quality. But rooms were spacious and comfortable, and Uptown has plenty of options for walking, bars and restaurants nearby. Hotel was clean, open, spacious, and comfortable, if a bit plain decor. Would stay again...

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Thank bnkim
WestinCharlotte, Hotel Manager at Westin Charlotte, responded to this review

Thank you for taking the time to review and acknowledge our vibrant hotel! I am delighted we had the opportunity to provide you with such an enjoyable stay. Our hotel is located in the heart of the city, close to many great attractions and all our rooms provide beautiful views of the Queen City. We look forward to welcoming you...

York, Pennsylvania
Reviewed 11 October 2016

Great Hotel with Great Service. Began my stay with a reservation error, however, Front desk Associate Amani worked tirelessly to correct the issue. From this point on, my stay was great. Great hotel staff was cordial and friendly during the entire stay. My room was neat and clean with a wonderful view of the city. A host of great restaurants...

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Thank k p
WestinCharlotte, Hotel Manager at Westin Charlotte, responded to this review

Thank you for taking the time to acknowledge and review our beautiful property. Our hotel is located in the heart of the city, close to many great attractions and all our rooms provide beautiful views of our Queen City. I am delighted we were able to provide you with a great stay and that Amani was able to help with...

Lenoir City, Tennessee
Reviewed 10 October 2016

This was my first and last visit to this hotel. First, they charged us 2 times for the security fee and it did not get credited back to my account within 24 hours as they said it would. At this time I am awaiting for the money to come back into my account. Then we went to the restaurant at...

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Thank dnelson135
WestinCharlotte, Hotel Manager at Westin Charlotte, responded to this review

Thank you very much for taking the time to review the Westin Charlotte. I would like to offer my sincerest apologies that your most recent stay with us fell short of a true Westin experience. Your past experience is not the experience we strive to provide our guests and I have passed along your feedback to my team so that...

Wellington, New Zealand
Reviewed 10 October 2016 via mobile

The staff are amazing. I was checked in by a really nice and helpful young lady called Teykila. The room was a good size, clean and comfortable. My only gripe is that there wasn't enough plugs or USB charging ports. The location is good for a range of restaurants. There is construction that I could hear from my room but...

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Thank Lisa_WLG
WestinCharlotte, Hotel Manager at Westin Charlotte, responded to this review

Thank you Lisa for taking the time to review our vibrant property. Teykila is a wonderful asset to our team and we are very lucky to have her here at the Westin. She will be delighted to know that she made such an incredible impression on you. Our hotel is located in the heart of the city close to many...

Chattanooga, Tennessee
Reviewed 10 October 2016

Friendly people, excellent restaurants with large variety of choices. Frustrated with the downtown driving r/t one way signs and road construction rerouting traffic. The Westin was wonderful could not have ask for better food at their restaurant and hotel staff that could not have been nicer. Loved being able to bring my small dog. Loved the recycle program, lots of...

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Thank burdettebsn
WestinCharlotte, Hotel Manager at Westin Charlotte, responded to this review

Thank you for taking the time to review and acknowledge our vibrant property and staff. I am delighted we had the opportunity to provide you with such an enjoyable experience. Our staff works hard to satisfy each and every guest and our restaurant is a great amenity to have onsite. I thoroughly enjoy eating at the restaurant regularly myself. We...

Reviewed 9 October 2016 via mobile

We love to stay here when we are in Charlotte. It is a great get away. It is conveniently located to great restaurants, bars and events. Park your car and enjoy Charlotte. For its location and service, you can get reasonable rates.

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1Thank fenn0351
WestinCharlotte, Hotel Manager at Westin Charlotte, responded to this review

Thank you for taking the time to review and acknowledge the Westin Charlotte. I am thrilled we had the opportunity to offer you such an enjoyable experience. Our hotel is located in the heart of the city close to many great attractions and all our rooms provide beautiful views of the Queen City. We look forward to welcoming you back...

Denver, Colorado
Reviewed 7 October 2016

Stayed 4 nights last week of September. Room just wasn't really clean - needed vacuuming, hair on the pillow, water spots on the sink and faucet. Overall, very quiet in the evening and night. In a convenient location. Restaurant was very good w/ great service.

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Thank avalancheman2015
WestinCharlotte, Hotel Manager at Westin Charlotte, responded to this review

Thank you for taking the time to review the Westin Charlotte. I would like to offer my sincerest apologies that your most recent stay with us fell below a true Westin experience. Your past experience is not the experience we strive to provide our guests. I have passed along your feedback to my team so that we may address these...

Charleston, South Carolina
Reviewed 7 October 2016

I cannot express how happy I am for this haven from the storm. We have evacuated Charleston during hurricane Matthew and thanks to Cole in reservations and a warm greeting we feel a little more calm at this oasis. The hotel is stunning and clean with plenty of amenities. Convenient to the convention center, downtown parks, restaurants, and highways. The...

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Thank wrldgrl22
WestinCharlotte, Hotel Manager at Westin Charlotte, responded to this review

Thank you for taking the time to acknowledge and review our vibrant hotel! I am thrilled we had the opportunity to provide you and your dogs with such an enjoyable stay during your most recent trip to Charlotte due to Hurricane Matthews. Our hotel is always pet friendly and we welcome our furry four legged friends any time of the...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Situated in the uptown financial district of North Carolina's most exciting city, The Westin Charlotte is just a short trolley-ride away from popular dining and entertainment. ... more   less 

Additional Information about Westin Charlotte

Address: 601 S College St, Charlotte, NC 28202-1829
Region: United States > North Carolina > Charlotte > Second Ward
Price Range: $188 - $474 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Westin Charlotte 4*
Number of rooms: 700
Reservation Options:
TripAdvisor is proud to partner with Starwood, Booking.com, Priceline, Hotels.com, Odigeo, Travelocity and Jetsetter so you can book your Westin Charlotte reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Westin Charlotte Hotel Charlotte
Charlotte Westin
Hotel Style:
#3 Luxury Hotel in Charlotte
#31 Romantic Hotel in Charlotte
#39 Business Hotel in Charlotte
#50 Family Hotel in Charlotte
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Questions & Answers

Here's what travellers have asked, with answers from Westin Charlotte staff and other travellers.
7 questions
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3 months ago
5 months ago
Scottsdale, Arizona
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Pekin, Illinois
10 months ago
Chapel Hill, North Carolina

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Questions? Get answers from Westin Charlotte staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I prefer upper floor, quiet.”
 of 5 bubbles FastGirl39, 7 Nov 2016 | Read review
“24th floor had great city view and quiet”
 of 5 bubbles mwc104, 6 Nov 2016 | Read review
“Become a Starwoods member. Their member floors were higher up in the building.”
 of 5 bubbles O6138EFdeniseg, 4 Nov 2016 | Read review
“Odd number rooms have a better view.”
 of 5 bubbles meggie1982, 3 Nov 2016 | Read review
“Request a room with a view of Uptown Charlotte, awesome at night and during the day!”
 of 5 bubbles 406tamekam, 25 Oct 2016 | Read review
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