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The Westin Charlotte

1,606 reviews
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Traveller (283)
Room & Suite (219)
Dining (39)
Overview
  • Excellent42%
  • Very good31%
  • Average15%
  • Poor7%
  • Terrible5%
Travellers talk about
“convention center”(188 reviews)
“heavenly bed”(53 reviews)
“spg member”(20 reviews)
Free Internet
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
4.0 Star Hotel
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Offers from The Westin Charlotte
Special Offer: Breakfast for 2 Included
Hotel deals
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Rooms
Mar. 11Mar. 12
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,606)Write a Review
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All reviewsconvention centerheavenly bedspg membernascar hall of famelobby barstarbucks coffeecorner roombank of america stadiumattending a conferenceself parkingper dayshower headfront desk stafflight railvery nice hotelhakdowntown
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491 - 495 of 1,580 reviews
Reviewed 2 December 2015

I would like to thank one of the nicest staffs I have encountered in a long, long time. I stayed 1 night and both of my sisters and 85 year old mother were there along with my daughter, her husband, and my grandson oh yea...More

Thank 876sally
Response from WestinCharlotte, Manager at The Westin CharlotteResponded 4 December 2015

Thank you for taking the time to review our hotel. We are glowing with appreciation to hear that Bruck, Joseph, Youssef, Roosevelt, Jini, Pierre, Bryan and Gabriel made your time extra special! Staying connected with family is precious. We look forward to welcoming you back...More

Reviewed 1 December 2015

There's much to like about the Westin: Great service, fantastic lobby, good parking, clean rooms, quiet rooms, and quick checkout. This is our third year returning due to our daughter running in the Charlotte marathon. However my pet peeve is hotel properties that then charge...More

Thank Scotch27
Response from WestinCharlotte, Manager at The Westin CharlotteResponded 2 December 2015

Thank you for taking the time to review our hotel. We look forward to welcoming you back on your next visit to the Queen City. Be well, Guntram Merl Hotel Manager

Reviewed 1 December 2015 via mobile

I travel several times each year to Charlotte and this has become my first-choice hotel. It represents the best of the Westin brand: modern, spotlessly clean, well situated, excellent service, very good hotel gym. For business travel this is the best option I've found in...More

Thank NYinTransit
Response from WestinCharlotte, Manager at The Westin CharlotteResponded 2 December 2015

Thank you for taking the time to review our hotel. We understand that frequent business travelers like yourself need convenience, We are happy that we able to provide that for you. Consider us for your leisure travel as well. We look forward to welcoming you...More

Reviewed 1 December 2015

I would like to point out the outstanding hospitality of the stuff in this hotel. We were pleasantly surprise by their treatment, especially Ray and Jasper from the front office were helpful. Ray managed to schedule an appointment at the hairdresser for me on a...More

1  Thank SER_ForrestGump
Response from WestinCharlotte, Manager at The Westin CharlotteResponded 2 December 2015

Thank you for taking the time to review our hotel. We are glad to hear that Ray and Jasper took such great care of you both! We are happy to hear that our accommodations met your expectations. We look forward to welcoming you back on...More

Reviewed 28 November 2015 via mobile

As a regular business traveler, I am all about customer service. I was in Charlotte for a meeting and stayed at the Westin Charlotte. The hospitality and service could not have been better! Jasper at the Front Desk was extremely helpful in getting me local...More

Thank Susan A
Response from WestinCharlotte, Manager at The Westin CharlotteResponded 30 November 2015

Thank you for taking the time to review our hotel. We are glad to hear that Jasper and Sydney made an incredible impression on you! We look forward to welcoming you back on your next visit to the Queen City. Be well, Guntram Merl Hotel...More

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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free Internet
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$175 - US$417 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Luxury Hotel in Charlotte
#31 Romantic Hotel in Charlotte
#39 Business Hotel in Charlotte
#46 Family Hotel in Charlotte
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$175 - US$417 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Luxury Hotel in Charlotte
#31 Romantic Hotel in Charlotte
#39 Business Hotel in Charlotte
#46 Family Hotel in Charlotte
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (283)
Room & Suite (219)
Dining (39)
Pool & Beach (25)
Business Centre & Event Rooms (13)
Amenities (12)
Family and Play Areas (1)
Questions & Answers
Ask a question
cbo133
18 November 2017|
AnswerShow all 8 answers
Response from JimChee | Reviewed this property |
Yes, ride sharing services like Uber or Lyft are usually cheaper.
1
Vote
cbo133
27 October 2017|
AnswerShow all 6 answers
Response from MattAtl12 | Reviewed this property |
Amelie’s is awesome for breakfast:lunch, Fahrenheit (sp?) is really cool rooftop bar... the hotel is so close to everything, lots of good choices and area feels really safe to walk places!
1
Vote
Susan B
15 June 2017|
AnswerShow all 6 answers
Response from Bill R | Reviewed this property |
I've never had any issue with noise on any floor in any room--from other rooms or from exterior noise.
0
Votes
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123456
Room Tips
"City view, away from elevators and no connecting rooms."
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"Go ahead and get a high room if you can since the elevators don't have much wait time."
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"Ask for a room on a higher floor to get a great view."
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"They have a weird fire alarm system. The alarm was going off downstairs but not on my 11th floor."
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