The Dunhill Hotel
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Avg. C$369 /night, 1/15 - 1/16
C$410
per night
C$330
per night
C$250
per night
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About
#31 of 207 hotels in Charlotte
Location
Rooms
Value
Cleanliness
Service
Sleep Quality
Decades before The Dunhill Hotel would open, local architect Louis Asbury Sr. was entranced by the great Italian craftsmen who created cathedrals famous for their soaring, elegant roof lines. Today, The Dunhill Hotel stands distinct on the Charlotte skyline, an amalgam of American, British, and Italian influences, something those with an eye for period detail can detect. Opened in 1929 as the Mayfair Manor apartment hotel, with half of its original 100 rooms permanent residences, today's Dunhill Hotel is a thoughtful evolution. A full restoration was recently completed, and various on-going aesthetic improvements all share a common goal--to celebrate the original vision of Mr. Asbury, with a nod to the needs of the modern traveler.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Business Centre with Internet Access
Conference facilities
Concierge
Non-smoking hotel
Wifi
Restaurant
Breakfast available
Complimentary tea
Outdoor dining area
Wine / champagne
Banquet room
Meeting rooms
24-hour front desk
Dry cleaning
Laundry service
Room features
Bathrobes
Air conditioning
Desk
Housekeeping
Room service
Refrigerator
Flatscreen TV
Walk-in shower
Telephone
Iron
Private bathrooms
Wake-up service / alarm clock
Room types
City view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Classic
Historic Hotel
Languages Spoken
English
Location
237 North Tryon Street, Charlotte, NC 28202
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 95 out of 100
95
132 Restaurants
within 0.5 kilometers
Reviews
Traveller rating
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Detailed Reviews
es, five stars all the way for me. I stayed here for 4 nights and loved every moment of it. From the amazing service to the charming vibe of this historic hotel, I am at a loss by the mixed reviews. They are currently going through renovations on some of their floors but even the work crews were super friendly and nice.
Service: From the moment I arrived every single staff member I encountered was so nice and welcoming, always checking to see how I was doing or if I needed anything. I absolutely loved the you man who was walking around checking on the different floors and doing housekeeping/cleanup along with the young lady who does turn down service.
Common areas: So charming and like stepping back in time, they stay on top of the cleaning, which has to be particularly hard during a renovation. The bar and restaurant were fantastic as well, as I had a great mean at The Asbury one evening. They only had one operational elevator during my stay but that was no big deal, as there are only 60 rooms I believe.
Room: I was on the 9th floor and loved my room. It was clean, super comfortable and adorably decorated. Sleep quality was on point and I loved the robes, toiletries and the Ghiradelli chocolate they put on the bed for turn down service. My only disappointment was not having any ghost encounters as I was reading that room 906 is haunted along with the floor.
Parking: There is a very easily accessible parking garage with reserved parking spots for guests right as you come in off of 6th. You get a ticket, and you MUST take it in and get it validated to pay the $23 self parking fee. It is $2 bucks more if you do not know that and just stick it in the machine upon exit without validation. I did not know that for three days, but the staff was wonderful and took the 3 days parking off of my room since I had paid directly.
Location: right downtown within walking distance of so much. I loved walking a block each morning to get my Starbucks fix.
I would totally stay here again if I am ever back in Charlotte.
Service: From the moment I arrived every single staff member I encountered was so nice and welcoming, always checking to see how I was doing or if I needed anything. I absolutely loved the you man who was walking around checking on the different floors and doing housekeeping/cleanup along with the young lady who does turn down service.
Common areas: So charming and like stepping back in time, they stay on top of the cleaning, which has to be particularly hard during a renovation. The bar and restaurant were fantastic as well, as I had a great mean at The Asbury one evening. They only had one operational elevator during my stay but that was no big deal, as there are only 60 rooms I believe.
Room: I was on the 9th floor and loved my room. It was clean, super comfortable and adorably decorated. Sleep quality was on point and I loved the robes, toiletries and the Ghiradelli chocolate they put on the bed for turn down service. My only disappointment was not having any ghost encounters as I was reading that room 906 is haunted along with the floor.
Parking: There is a very easily accessible parking garage with reserved parking spots for guests right as you come in off of 6th. You get a ticket, and you MUST take it in and get it validated to pay the $23 self parking fee. It is $2 bucks more if you do not know that and just stick it in the machine upon exit without validation. I did not know that for three days, but the staff was wonderful and took the 3 days parking off of my room since I had paid directly.
Location: right downtown within walking distance of so much. I loved walking a block each morning to get my Starbucks fix.
I would totally stay here again if I am ever back in Charlotte.
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Date of stay: January 2020Trip type: Travelled on business
Rooms
Location
Service
Room Tip:Â 906 is supposedly haunted!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Carmen B, Operations Manager at The Dunhill Hotel
Responded Jan 15, 2020
Dear Betsnow, Thank you so much for choosing the Dunhill Hotel and taking the opportunity to review your recent experience. We are excited to read that you experience met your expectations. We can't wait to welcome you back to the Dunhill again when your travels bring you back to Charlotte.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The Dunhill Hotel is a gem in Charlotte, and I highly recommend it for anyone seeking a gracious, boutique experience with historic charm. As the only historic boutique hotel in the city, it offers a unique atmosphere that sets it apart. During our November visit, the lobby was beautifully decorated for Christmas, creating a warm and welcoming ambiance. The bar area was also lovely—a perfect spot to unwind.
My Premium Queen room was spacious and comfortable, with a sofa, great views, and luxurious touches like two plush robes, top-quality linens, and a heavenly four-poster bed. The heat worked wonderfully, and I always had hot water, making for a cozy stay during chilly weather. The staff were consistently helpful and kind, which added to the overall positive experience.
That said, I have a few recommendations to elevate the experience further:
1. Bathroom Updates: The bathroom lacked hooks or racks for robes and wet towels, making it inconvenient. The shower setup was spacious but awkward—controls at the showerhead end meant getting soaked before adjusting the temperature, and the wall-mounted toiletries were inconveniently placed. A more spa-like lighting setup and higher-quality, locally sourced toiletries would also enhance the space.
2. Toilet Functionality: On the 10th floor, the toilet flushed weakly and slowly, which was a concern. It may be an issue with the older plumbing but should be addressed.
3. Room Size Consistency: I booked two Premium Queen rooms, but my friend’s room was much smaller, lacked a sofa, and was directly above construction noise. While the staff graciously offered to move her, they indicated that no quieter options were available. (Efforts should be made to avoid placing guests in rooms affected by construction.) I was also confused as to what made her much smaller room a Premium Queen.
4. Breakfast at The Savoy downstairs: While the setting was nice, the omelet I ordered came alone—no toast or accompaniments. It was surprisingly small and looked very lonely on the big plate. (I have never ordered an omelet anywhere that did not come with at least toast and potatoes or some other side.) My friend ordered the Classic Breakfast, which came with toast, sausage and grits or smoked gouda cake. It was a buck cheaper so what's the story?
Despite these issues, The Dunhill remains an excellent choice for its charm, history, and attentive staff. With a few refinements, it could be a truly flawless experience. I’d happily return and recommend it to others.
My Premium Queen room was spacious and comfortable, with a sofa, great views, and luxurious touches like two plush robes, top-quality linens, and a heavenly four-poster bed. The heat worked wonderfully, and I always had hot water, making for a cozy stay during chilly weather. The staff were consistently helpful and kind, which added to the overall positive experience.
That said, I have a few recommendations to elevate the experience further:
1. Bathroom Updates: The bathroom lacked hooks or racks for robes and wet towels, making it inconvenient. The shower setup was spacious but awkward—controls at the showerhead end meant getting soaked before adjusting the temperature, and the wall-mounted toiletries were inconveniently placed. A more spa-like lighting setup and higher-quality, locally sourced toiletries would also enhance the space.
2. Toilet Functionality: On the 10th floor, the toilet flushed weakly and slowly, which was a concern. It may be an issue with the older plumbing but should be addressed.
3. Room Size Consistency: I booked two Premium Queen rooms, but my friend’s room was much smaller, lacked a sofa, and was directly above construction noise. While the staff graciously offered to move her, they indicated that no quieter options were available. (Efforts should be made to avoid placing guests in rooms affected by construction.) I was also confused as to what made her much smaller room a Premium Queen.
4. Breakfast at The Savoy downstairs: While the setting was nice, the omelet I ordered came alone—no toast or accompaniments. It was surprisingly small and looked very lonely on the big plate. (I have never ordered an omelet anywhere that did not come with at least toast and potatoes or some other side.) My friend ordered the Classic Breakfast, which came with toast, sausage and grits or smoked gouda cake. It was a buck cheaper so what's the story?
Despite these issues, The Dunhill remains an excellent choice for its charm, history, and attentive staff. With a few refinements, it could be a truly flawless experience. I’d happily return and recommend it to others.
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Date of stay: November 2024Trip type: Travelled with friends
Value
Rooms
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The service at Dunhill is exceptional. As soon as we walked through the door, we were greeted by kind staff who held the door for us and carried our bags to the front desk. The experience got even better we met Baelriyah, who gave us great recommendations and even better laughs. She went as far as sending us complimentary champagne to kick off our girls trip! 10/10 would recommend.
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Date of stay: March 2024Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sandra Benton, Other at The Dunhill Hotel
Responded Mar 6, 2024
Thank you for the 5 stars and the kind words! We hope you'll be staying with us in Uptown Charlotte again soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Our stay was during COVID, and so everyone is having a difficult time, but the Dunhill seems to want to shine in being as uncooperative as possible and using Covid as an excuse. The rooms were not cleaned on a daily basis. This is understandable. However, we were never told this, so we came back after a very long and exhausting day to find our room with no clean towels, no new soaps or shampoos and the maintenance man having to bring these items up late at night. The next day we asked and were told that if we requested a clean up they would oblige, we did, we needed fresh towels and our trash emptied. Again we returned after a long day and found the room the way we left it. When we mentioned it, the staff person simply glared at us, continued to make tea while glaring and then with a huff said sorry. I left an item in the room upon departure, it was a very expensive gift. When I called they said that since it was not a personal item it was thrown away. It had only been a few hours, and returning would have been easy for me, and yet they would not even discuss my retrieving it. The hotel itself is nice, but the staff and their attitude ruined not only my stay but left me with a very sour taste of Charlotte.
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Date of stay: April 2021
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We have had the pleasure of staying at a variety of hotels listed on the National Registry of Hotels. The Dunhill in our opinion did not measure up to what we have experienced elsewhere in accommodations or public areas. The furniture was worn and drab, bathroom cabinetry 2nd rate, and window coverings non existent except for ineffective blinds. On a positive note hotel personnel were vary accommodating and the location was excellent.
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Date of stay: February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Carmen Bryson, Other at The Dunhill Hotel
Responded Mar 23, 2020
Thank you for choosing the Dunhill Hotel and taking the opportunity to review your recent experience. We sincerely apologize that your stay without meet your expectations. We appreciate you recognizing the hotel staff and hope that you give us an opportunity to change your mind in the future. Thank you for your feedback.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stayed one night at the Dunhill and bookied through Hotels.com. Room was prepaid other than incidentals. I was supposed to get an upgrade, NO. Refrigerator in room NO, water in room NO. Their website advertised Valet Parking which does not exist and you have to park behind the hotel in public parking.
Food at the restaurant was adequate but I was a bit surprised that bacon and eggs comes with only 2 small slices of bacon. Coffee was burnt from sitting around.
Biggest problem is with the front desk. When we checked in I was visibly annoyed that we had not idea where to park until we were told to go behind the hotel in public parking. I was told they do not now have Valet. I suggested they remove it from their website.
When checking out did not receive a printout of the incidental charges put on my Amex. card. I was told that because the room was booked through Expedia I had to contact them for room. I explained that I was not concerned about the room rate, but rather a bunch of incidental charges to my Amex. card before I checked out. Most are legitimate, but I have never been to a hotel that makes 5 or 6 charges prior to a guest checking out. I was supposed to get a $14 credit due to Hotels.com booking and I showed it to the rude receptionist when we checked out. She said she would take care of it. When I checked my Amex. bill this morning it was not on there. This is the same receptionist that was present when we checked in, checked out and that I spoke to this morning
Food at the restaurant was adequate but I was a bit surprised that bacon and eggs comes with only 2 small slices of bacon. Coffee was burnt from sitting around.
Biggest problem is with the front desk. When we checked in I was visibly annoyed that we had not idea where to park until we were told to go behind the hotel in public parking. I was told they do not now have Valet. I suggested they remove it from their website.
When checking out did not receive a printout of the incidental charges put on my Amex. card. I was told that because the room was booked through Expedia I had to contact them for room. I explained that I was not concerned about the room rate, but rather a bunch of incidental charges to my Amex. card before I checked out. Most are legitimate, but I have never been to a hotel that makes 5 or 6 charges prior to a guest checking out. I was supposed to get a $14 credit due to Hotels.com booking and I showed it to the rude receptionist when we checked out. She said she would take care of it. When I checked my Amex. bill this morning it was not on there. This is the same receptionist that was present when we checked in, checked out and that I spoke to this morning
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Date of stay: October 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Maria Soledad Keyes, Other at The Dunhill Hotel
Responded Nov 2, 2021
Dear Mr. Laronson, Thank you so very much for reaching out with regards to your stay. I believe I spoked to you on the phone yesterday Monday Novemebr 1st. I have sent you the receipt you were waiting for and I have also credit your card for the $23 parking fee due to the misunderstanding with the front desk. My sincerest apologies for failing make this stay a memorable one. I relish the opportunity to have you back for a stay that leaves a lasting impression. Feel free to reach out to me directly for any future reservations. I look forward to hearing from you and welcoming you back to Dunhill. Warmest Regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This hotel was so frustrating. First, we didn’t receive any information about parking so locating the garage was a bit of a struggle after a long day of travel. When we finally got inside, we were told that they were painting the garage tonight and would have to move our vehicle from the first to the eighth floor. When we got to our room it was very warm, so we turned the air down and went to dinner, hoping it would cool off by the time we returned. A sign in the elevator said there was a Wednesday night wine reception, so we went to check it out. Turned out it was not a free reception, but half price bottles of wine, so a bit misleading. The restaurant was empty but the dinner was nice and the service was good. Another diner complained about the temperature and we felt the a/c click on. We then moved our vehicle (although it smelled like the garage had already been painted) and returned to our room to discover it was still 76 degrees. We asked the front desk, and they said the a/c had been turned off for the season and he was unable to turn it back on. How there is no one in management or maintenance with the ability to turn the a/c on is unfathomable; I can’t believe we are paying to sleep in hot room.
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Date of stay: November 2023Trip type: Travelled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sandra Benton, Other at The Dunhill Hotel
Responded Dec 1, 2023
VieEnRose we are very sorry you had this experience during your stay with us and our management is aware of the AC issues. We are looking at ways to mitigate this during the next seasonal change and we hope you'll give us another chance should you ever need a hotel room in Uptown Charlotte. Thank you for taking the time to let us know about your issues.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We have stayed at the Dunhill several times in the past. We will not again after this last experience. We check in and are assigned a room. We unlock the door only to find it occupied by other guests! We go back to the front desk and the lady says she is in training and doesn’t know how to resolve the situation. I ask why can’t you just look up in your system and find a vacant room. She says she has to call her manager. We have dinner reservations so I leave my bags and she says she will have it sorted out when we get back. She did not. Instead of finding another room they moved the other people out of the first room we were assigned only to find there was no running water in the bathroom. Okay well what about a different room. At this point she was more interested in copping an attitude than helping and says maybe the guy who is coming to relieve her can sort it out. It took him a while but he eventually assigns us a different room. We are glad to get in a room finally only to find there was no running water in that bathroom either. I understand there were some issues with utility work affecting the water but that doesn’t explain the simple inability to assign an unoccupied room and being willing to help a guest having a problem. When we checked out the front desk guy said the manager would be getting in a little later and he would have him call me. I never received a call.
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Date of stay: May 2022
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This historic hotel was nice, but it needs modernization and upgrades. The room was lovely, but the furniture was a bit worn. Our room faced the street and the noise was significant - loud car music and even louder car non-mufflers. Please be advised that there is no handicap access from the front door to the reception desk eight steps up. When we checked in the ??bellhop" watched us lug the luggage up the stairs and did not offer to help. The neighborhood is lovely, but Charlotte is basically empty due to the continuing pandemic.
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Date of stay: May 2022
Cleanliness
Service
Sleep Quality
Room Tip:Â ask for a room not facing the street - better a night a night's sleep then a view.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sandra Benton, Other at The Dunhill Hotel
Responded May 27, 2022
rsri, Thank you for taking the time to post a review. This has been shared with the hotel's management and we are sorry that we didn't exceed your expectations during your stay with us.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The front desk needs customer service training. We were triple charged for the Saturday night stay. When I talked to manager Sols she said if they weren’t removed in 5 days, call her. So in seven days I called the manager back she said it will eventually drop off, no solution !! Parking garage is not a place to leave your car if you care for it, and you have to pay $23 for the-public garage not safe! The room was small, one lamp, and an old bath. To many better chooses in Charlotte to waste your money here, look elsewhere
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Date of stay: December 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sandra Benton, Other at The Dunhill Hotel
Responded Jan 3, 2023
ScottdE769OVN, We are very sorry your issues has not been resolved and your review has been shared with the hotel's management. We take our guests' concerns seriously and hope that you'll enjoy your next stay in Uptown Charlotte.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We had a single queen bed.
I believe the hold for incidentals was $250
There was a free hot buffet breakfast (eggs scrambled or boiled, bacon, bagels/toast, bananas, cereal, coffee/tea, etc.) on my two visits.
Valet is available, but we self parked in the attached parking garage and it was $23/night.
WCWV is unsure how to answer the question? Our wedding team stayed at the Dunhill Hotel for a wedding reception and we had a wonderful time. Lovely, historic hotel!
"go on a Wed. for wine social or Thursday for great burgers. I had Canadian salmon at the bar- being Canadian, I can tell you- best ever!"Read full review
"Saturday nights on Tryon Street are noisy. The streets below your floor will be loud, but the hotel itself makes up for that. "Read full review
"Asbury restaurant takes walk-ins and reservations. After 7:30 pm the crowded venue starts to quiet down, so try a later dinner if possible!"Read full review
"It is said that this hotel has ghost sightings. I personally did not experience that, but it added to the excitement of staying there."Read full review
"There are a number of other hotels downtown that I’ve stayed in and can highly recommend. Please look elsewhere."Read full review
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PRICE RANGE
C$246 - C$425 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
dunhill hotel charlotte
LOCATION
United StatesNorth CarolinaCharlotteFourth Ward
NUMBER OF ROOMS
60
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Frequently Asked Questions about The Dunhill Hotel
Which popular attractions are close to The Dunhill Hotel?
Nearby attractions include Funny Bus (0.4 km), Belk Theater at Blumenthal Performing Arts Center (0.2 km), and Discovery Place Science (0.10 km).
What are some of the property amenities at The Dunhill Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at The Dunhill Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at The Dunhill Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Dunhill Hotel?
Yes, a parking garage and valet parking are available to guests.
What are some restaurants close to The Dunhill Hotel?
Conveniently located restaurants include The Capital Grille, Mico Restaurant, and The King's Kitchen.
Are there opportunities to exercise at The Dunhill Hotel?
Yes, guests have access to a fitness centre during their stay.
Is The Dunhill Hotel located near the city centre?
Yes, it is 0.2 km away from the centre of Charlotte.
Are any cleaning services offered at The Dunhill Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does The Dunhill Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to The Dunhill Hotel?
Many travellers enjoy visiting Historic Rosedale (4.3 km), St Peter's Episcopal Church (0.1 km), and Mecklenburg County Vietnam Veterans Memorial (1.5 km).