The Dunhill Hotel
237 N Tryon St, Charlotte, NC 28202-2136
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US$249
Free cancellation until 23-02-10
Reserve now, pay at stay
US$249
Free cancellation until 23-02-10
US$314
US$193
Free cancellation until 23-02-07
Hotels.comUS$249
Booking.comUS$249
AlgotelsUS$314
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About
#29 of 212 hotels in Charlotte
Location
Cleanliness
Service
Value
Decades before The Dunhill Hotel would open, local architect Louis Asbury Sr. was entranced by the great Italian craftsmen who created cathedrals famous for their soaring, elegant roof lines. Today, The Dunhill Hotel stands distinct on the Charlotte skyline, an amalgam of American, British, and Italian influences, something those with an eye for period detail can detect. Opened in 1929 as the Mayfair Manor apartment hotel, with half of its original 100 rooms permanent residences, today's Dunhill Hotel is a thoughtful evolution. A full restoration was recently completed, and various on-going aesthetic improvements all share a common goal--to celebrate the original vision of Mr. Asbury, with a nod to the needs of the modern traveler.
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Property amenities
Car park
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Shuttle bus service
Business Centre with Internet Access
Conference facilities
Concierge
Wifi
Restaurant
Breakfast available
Breakfast buffet
Banquet room
Meeting rooms
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Room service
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Classic
Boutique
Languages Spoken
English
Location
100Great for walkers
Grade: 100 out of 100
117Restaurantswithin 0.5 km
38Attractionswithin 0.5 km
Contact
237 N Tryon St, Charlotte, NC 28202-2136
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Rental CarsSee all Charlotte car hire
560Reviews15Q+A100Room tips
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I chose to stay at The Dunhill last summer because it is in walking distance of my son's apartment, and I like the idea of an historic property. Well, you can definitely tell that it's the oldest hotel. It needs to be freshened up. My room had not been vacuumed, and I won't go into too much detail about what I had to clean in the bathroom. I got serious attitude from the front desk staff. Two women who would be better suited working in the Atlanta airport. One of them outright insulted me because I presented her with the wrong receipt for parking validation. She made fun of me when I had to put reading glasses on to see it. The bar has odd hours, too, and they were still enforcing outdated COVID policies. There are many, many better options in uptown.
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Date of stay: June 2022
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Sandra Benton, Other at The Dunhill Hotel
Responded 6 days ago
ElizabethLeeE1966 we are very sorry you had a less than stellar experience at our hotel and your feedback has been shared with the hotel's management. Thank you for taking the time to share your review!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed at this property for a 2 night corporate retreat. The rooms were well appointed and comfortable, the décor was boutique and pleasing. Overall we were very happy with the rooms. We had reserved the Churchill conference room for an all day meeting with catered lunch. The room was smaller than I would have expected and was very tight for 10 people set up un a U shape. Our event manager was excellent and stopped in several times to check on us. We would stay here again and recommend!
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Date of stay: June 2022Trip type: Travelled on business
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
The front desk needs customer service training. We were triple charged for the Saturday night stay. When I talked to manager Sols she said if they weren’t removed in 5 days, call her. So in seven days I called the manager back she said it will eventually drop off, no solution !! Parking garage is not a place to leave your car if you care for it, and you have to pay $23 for the-public garage not safe! The room was small, one lamp, and an old bath. To many better chooses in Charlotte to waste your money here, look elsewhere
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Date of stay: December 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Sandra Benton, Other at The Dunhill Hotel
Responded 4 weeks ago
ScottdE769OVN, We are very sorry your issues has not been resolved and your review has been shared with the hotel's management. We take our guests' concerns seriously and hope that you'll enjoy your next stay in Uptown Charlotte.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Absolutely my 'go-to' hotel in Charlotte! Situated in the heart of downtown Charlotte in the banking/theater/restaurant district, everything is a walk away. One of the oldest, if not the oldest, hotel in Charlotte, it sits below the skyscrapers like a rhododendron in a forest of tall poplars. The rooms are comfortable, the beds divine. I had such a good sleep last Spring, my hubby called the Dunhill and bought identical pillows from the distributor for my birthday. The elevator is 'naughty,' as it is reported haunted and indeed, caught me & the hubby between floors. :) The bar closes early, allowing a quick nightcap after the concert hall doors close for the evening. And breakfast in the adjoining restaurant is worth taking your time in the morning to check out. Parking is behind the hotel. What's not to love?…
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Date of stay: November 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
My husband and I drove 6 hours to attend a wedding in Charlotte. I used our points thru Marriott Bonvoy to book our room at another hotel. In short, I was extremely unhappy and couldn't wait to leave before check-out time the next morning. The Dunhill was one of the hotels listed on the wedding website...so I called at 9 in the morning. Alexis answered the phone and proceeded to be the kindest most understanding representative I've encountered in quite some time. Customer service has gone downhill drastically post-pandemic. She not only allowed us to get the rate that was held for the wedding party but let us pack up from that other hotel and check in at The Dunhill within an hour. Once we arrived, she greeted me with a bottle of champagne and made sure we had everything we needed. Oh! The rooms are adorable and the hotel is classically beautiful. Will return here whenever we visit Charlotte even without getting points to do so.…
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Date of stay: October 2022
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
I know nothing about Charlotte, so I randomly picked this hotel. It truly was a great stay! They upgraded my room, which of course made me feel special. All of the front desk attendants were so nice and helpful! I didn’t catch their names, but the young man working late night 9/2 and the young lady working the morning 9/3 were both very sweet. Thank you for turning my stay into something positive (my connecting flight was canceled, so I wasn’t even supposed to be in Charlotte!).
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Date of stay: September 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Sina was awesome and will come back to Charlotte Embassy to see her for food and drinks for sure! Crab cakes, calamari and drinks were perfect. There was a good selection of wine. Sina was so attentive.
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Date of stay: September 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
I selected this wonderful hotel because I love both history and ghost stories. This place is really lovely and I have found all of the staff members I've come into contact with are very friendly and make you feel right at home. I would highly recommend staying here and if you are like me and love a bit of spookiness, ask anyone who works here - everyone has had at least one interesting story!
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Date of stay: June 2022
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Sandra Benton, Other at The Dunhill Hotel
Responded Aug. 19, 2022
Thank you bobIC428WU for the five stars and the kind words! We hope you'll be staying with us again soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed here one night to celebrate a special occasion. After reading some recent negative reviews, I was concerned. However, I worried needlessly. From check-in to check-out, everything was flawless. Our room was quite spacious and very clean. And quiet. The staff was welcoming and gracious. We have decided not to wait for a special occasion to return.
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Date of stay: June 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Sandra Benton, Other at The Dunhill Hotel
Responded Jun. 3, 2022
Susan, Thank you so much for the positive feedback! We're pleased that your experience exceeded your expectations and we look forward to having you stay with us again soon - special occasion or not!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This historic hotel was nice, but it needs modernization and upgrades. The room was lovely, but the furniture was a bit worn. Our room faced the street and the noise was significant - loud car music and even louder car non-mufflers. Please be advised that there is no handicap access from the front door to the reception desk eight steps up. When we checked in the ??bellhop" watched us lug the luggage up the stairs and did not offer to help. The neighborhood is lovely, but Charlotte is basically empty due to the continuing pandemic.
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Date of stay: May 2022
Cleanliness
Service
Sleep Quality
Room Tip: ask for a room not facing the street - better a night a night's sleep then a view.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Sandra Benton, Other at The Dunhill Hotel
Responded May 27, 2022
rsri, Thank you for taking the time to post a review. This has been shared with the hotel's management and we are sorry that we didn't exceed your expectations during your stay with us.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$204 - US$306 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
dunhill hotel charlotte
LOCATION
United StatesNorth CarolinaCharlotteFourth Ward
NUMBER OF ROOMS
60
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Frequently Asked Questions about The Dunhill Hotel
Which popular attractions are close to The Dunhill Hotel?
Nearby attractions include Belk Theater at Blumenthal Performing Arts Center (0.2 km), Discovery Place Science (0.10 km), and ImaginOn: The Joe & Joan Martin Center (0.4 km).
What are some of the property amenities at The Dunhill Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at The Dunhill Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at The Dunhill Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Dunhill Hotel?
Yes, a parking garage is available to guests.
What are some restaurants close to The Dunhill Hotel?
Conveniently located restaurants include The Capital Grille, The King's Kitchen, and Luce Restaurant & Bar.
Are there opportunities to exercise at The Dunhill Hotel?
Yes, guests have access to a fitness centre during their stay.
Does The Dunhill Hotel have an airport shuttle?
Yes, The Dunhill Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is The Dunhill Hotel located near the city centre?
Yes, it is 0.2 km away from the centre of Charlotte.
Are any cleaning services offered at The Dunhill Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does The Dunhill Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.