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Courtyard Charlotte Airport/Billy Graham Parkway

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#29 of 175 Hotels in Charlotte
Certificate of Excellence
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Courtyard Charlotte Airport\/Billy Graham Parkway
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320 Reviews from our TripAdvisor Community

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Showing 318: English reviews
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Princeton, West Virginia
Reviewed 5 days ago NEW

My husband and I were going on a cruise and had a very early flight. We stayed here overnight and caught the shuttle to the airport. Their sports bar had very good food and a nice atmosphere. The allowed us to leave our car in their lot for the week and picked us up at the airport. The room was...

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Helpful?
Thank rlwimmer61674
Management response:

Dear rlwimmer61674, Thank you for staying with us before heading out on your cruise! We are so glad that you had a wonderful stay with us and enjoyed the food at our Bistro! We wish you a wonderful cruise and look forward to a future opportunity to serve you again in the future! Have safe travels! thank you Julie Andrews

Tampa, Florida
Reviewed 6 days ago NEW

Very clean and chic hotel. Love the interior decor. The Bistro is such a great place to work, have breakfast, or just chat it up with a fellow traveler. Gaby and Kriszty were great and made sure to make me feel welcome while tending to my breakfast and Fahad ensured that all logistics were addressed. I felt the southern charm...

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Helpful?
Thank lfreajah
Management response:

Dear lfreajah, Thank you for staying with us during your travels to Charlotte! We are so pleased that you enjoyed the service and food while remaining productive with work balance! We look forward to sharing your positive experience with our team members that left a lasting impression during your stay! We look forward to another opportunity in the future to...

Mainz, Germany
Reviewed 1 week ago NEW

Great staff. Fahd pick us up at the airport and told us we're to go for good food and he was right on. The hotel restaurant is very good, friendly staff, Great food. Britney at the front desk could not do enough for us. Great hotel very clean. Captain Robert Moore AA

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Helpful?
Thank BOBBY M
Management response:

Dear Bobby, Thank you for taking the time to share your positive experience and interaction with our staff Fahad and Brittany! We are so glad that you enjoyed the food at the Bistro and look forward to providing exceptional service to you again in the future! Have a wonderful week! Thank you Julie Andrews General Manager

Phoenixville, Pennsylvania
Reviewed 2 weeks ago

Several long stays at this hotel with work, and very little to complain about. Clean and comfortable rooms, better than average workout facilities, and a very nice outdoor/pool area. A bit difficult to get to restaurants without a car, but the in hotel Bistro restaurant has decent for for reasonable (for a hotel restaurant) prices. Front desk and restaurant staff...

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Helpful?
Thank csholbro
Management response:

Dear csholbro, Thank you for staying with us often and experiencing our Bistro for dinning. We truly value and appreciate your loyalty and feedback! Gaby and Kriszty are amazing and so glad that you enjoy staying with us and we truly look forward to serving you again in the near future! Have a great week! thank you Julie Andrews General...

Charlotte, North Carolina
Reviewed 2 weeks ago

the staff at the bistro are awesome and friendly. I am there a lot and they make me feel at home. Barbara, Attiyah and Mack are very nice and present very well. they can be very busy at times but never stress.

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Helpful?
Thank griernakia
Management response:

Dear griernakia, We so appreciate your loyalty and positive feedback regarding your experience at the Bistro with Barbara, Attiyah and Mack! We are glad that you are with us often and look forward to serving you again soon! thank you Julie Andrews General Manager

Jamaica, New York
Reviewed 2 weeks ago

A Fantastic Hotel, friendly employees. Always feel welcomed and that my stay is appreciated. Two outstanding employees who go above and beyond in their service to their customers are Gaby and Kriszty who work in the restaurant. These two ladies are fantastic. It is always a pleasure to be served by them.

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Helpful?
Thank benjiandsusie
Management response:

Dear benjiandsusie, Thank you for taking the time to share your wonderful experience at the property! We are so pleased that you had outstanding service with Gabi and Krizty! I look forward to recognizing both ladies for their amazing service! We appreciate and value your business and feedback, we hope to have another opportunity in the future to serve you...

Cedar City, Utah
Reviewed 3 weeks ago via mobile

Expected business amenities. Mostly updated facilities, restaurant on site. Airport convenient with food delivery services nearby. Rooms clean and bed comfortable. Rooms near elevator can hear operating noise.

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Helpful?
Thank rothomas
Management response:

Dear rothomas, Thank you for staying with us during your business trip in Charlotte. We appreciate and value your feedback and look forward to having the opportunity to serve you again in the future! Have a great week! Thank you Julie Andrews

Reviewed 4 weeks ago via mobile

Had a business rally, my wife and I stayed the night before. Great experience the bed was absolutely the best I've ever slepted on in a hotel. Nice bistro and coffee shop, staff very attentive. Will definitely be back

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Helpful?
Thank Kenneth E
Management response:

Dear Kenneth, We thank you for staying with us here at the Courtyard Billy Graham during your Business Rally here in Charlotte. We are so pleased that you and your wife had a wonderful experience while staying with us! We look forward to another opportunity in the future to serve you again when in Charlotte! Thank you Julie Andrews

Charlotte, North Carolina
Reviewed 4 weeks ago

the guest service staff was very respectful, the hotel was clean well lighted and the location was close to everything, the women working at the bistro restaurant(ms, Barbara, ms attiyah and ms, lataysa treated me like family they were very delightful , and pleasant ms attiyah had knowledge of the places to visit and shop

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Helpful?
Thank latishanels0n
Management response:

Dear Latisha, Thank you for staying with us during your visit to Charlotte! We are so pleased that you had a wonderful experience with our amazing staff! We look forward to sharing your experience with our team! e look forward to having you stay with us again in the future and wish you safe travels! Thank you Julie Andrews

Reviewed 19 January 2017

We were delayed and the airline set us up overnight. Everything was clean, staff was very friendly and helpful, bartender and morning staff great! There is a minibar to order coffee and snacks, and drinks in the evening. The room was clean, spacious and comfortable.

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Helpful?
Thank Utz2BeThere
Management response:

Dear Utz2Be There, We are so very glad that you had a great experience while traveling through Charlotte. We truly value and appreciate your feedback and look forward to sharing your experience with our team! We wish you safe travels and look forward to another opportunity in the future to serve you again! thank you Julie Andrews

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Courtyard by Marriott Charlotte Billy Graham Parkway is Charlotte's newest Marriott Courtyard Brand Hotel. We are centrally located near the Charlotte Douglas International Airport and just 4 miles from Uptown Charlotte and our central business district. A quick ride on the Lynx Light Rail into Uptown and you can experience many cultural events, Panthers, Hornets and Charlotte Knights sporting events. Stay productive and enjoy your experience with our complimentary fast high speed internet with our upgraded 100 MB circuit. We are video streaming friendly. We are within a 5-10 minute ride of the new Charlotte Premium Outlets as well as Southpark Mall. Many great corporate offices located near our hotel include Bank of America, Duke Energy, Wells Fargo, Toshiba, Microsoft, Compass Group, Belk, IBM, Sealed Air & Starshield Solutions. Please come experience why Courtyard Charlotte Billy Graham was chosen as Select Service Hotel of the Year by Visit Charlotte for 2014. We offer a complimentary airport shuttle, complimentary hi speed wireless internet, onsite Bistro, Business Center, and Outdoor Pool. Make room for a little fun. ... more   less 

Additional Information about Courtyard Charlotte Airport/Billy Graham Parkway

Address: 321 W Woodlawn Rd, Charlotte, NC 28217-2057 (Formerly Courtyard Charlotte Billy Graham Parkway)
Region: United States > North Carolina > Charlotte
Price Range: $160 - $309 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Charlotte Airport/Billy Graham Parkway 3*
Number of rooms: 175
Reservation Options:
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Hotel Style:
#10 Business Hotel in Charlotte
#21 Family Hotel in Charlotte
#32 Romantic Hotel in Charlotte
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Charlotte Airport/Billy Graham Parkway staff and other travellers.
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Questions? Get answers from Courtyard Charlotte Airport/Billy Graham Parkway staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher is better”
 of 5 bubbles bobbymB2292YN, 19 Feb 2017 | Read review
“Get a room away from the train tracks. Trains are infrequent, but a bit load when they go by.”
 of 5 bubbles csholbro, 12 Feb 2017 | Read review
“the best rooms over look the pool and city sky line”
 of 5 bubbles latishanels0n, 23 Jan 2017 | Read review
“Anywhere on the opposite side from the train tracks”
 of 5 bubbles mastiffdad, 17 Nov 2016 | Read review
“room on the pool side”
 of 5 bubbles A11SNkimm, 18 Sep 2016 | Read review
5 of 5