We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Courtyard Charlotte Airport/Billy Graham Parkway

Expedia.comUS$125*
View Deal
#34 of 177 Hotels in Charlotte
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$125*
US$125*
US$125*
Compare best prices from top travel sites
and 9 more sites!
Professional photos
Courtyard Charlotte Airport\/Billy Graham Parkway
View Map
{"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

345 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
Showing 343: English reviews
Start your review of Courtyard Charlotte Airport/Billy Graham Parkway
 Click to rate
Woodbury, United States
Reviewed 2 days ago NEW

The shuttle does not run every 15 minutes, more like every 30 from the airport to the hotel. Upon arrival the door was locked but the desk receptionist was sitting right there looking at me as I got off the shuttle with my luggage. I had to ring the buzzer so she could let me in!!! She also claimed that...

 Report
Helpful?
Thank Jody L K
julieandrews2017, General Manager at Courtyard Charlotte Airport/Billy Graham Parkway, responded to this review

Dear Jody LK Thank you for taking the time to share your experience with us while traveling to Charlotte! We appreciate that traveling can be exhausting and how vital it is for us to be ready and hospitable upon your arrival! Our shuttle service averages 15 minutes one way between airport and hotel, unless driver is on rout back to...

Burlington, Vermont
Reviewed 4 days ago NEWvia mobile

American Airlines put me up here because of a delay meant I missed my connection. I was so comfortable here. The staff were wonderful, including Brennen who drove me to the airport the next morning. Highly recommend!

 Report
Helpful?
Thank Maura C
julieandrews2017, General Manager at Courtyard Charlotte Airport/Billy Graham Parkway, responded to this review

Thank you Maura C We are so pleased that you had a wonderful stay with us and truly appreciate and value your feedback! We hope you will have another opportunity to stay with us again next time you are in Charlotte. I look forward to sharing your experience with our team and recognizing Brennen! Have a wonderful day! Thank you...

Savannah, Georgia
Reviewed 1 week ago via mobile

The hotel is very modern, beds were comfortable, outdoor seating with fireplace was very relaxing, and the breakfast (additional charge) was above average. We had a few issues during our stay, but Colt and Brittany resolved them to our satisfaction. Although I wasn't crazy about the location, I would recommend this hotel.

 Report
Helpful?
Thank Jacquelyn H
julieandrews2017, General Manager at Courtyard Charlotte Airport/Billy Graham Parkway, responded to this review

Dear Jacquelyn H, Thank you for staying with us at the Courtyard Billy Graham while traveling to Charlotte! We are so pleased that you had a relaxing and enjoyable stay with us. I am glad that Colt and Brittany resolved any issues you may have run into during your stay making it a great experience overall! We look forward to...

San Antonio, Texas
Reviewed 3 weeks ago

We stayed here overnight for a layover, the shuttle driver that picked us up was very nice and got us to the hotel with no problems very nice man. Rhonda checked us in and gave us advice on were to go eat and was very helpful for anything we needed. The rooms and the hotel were very nice, the next...

 Report
Helpful?
Thank Lee J
julieandrews2017, General Manager at Courtyard Charlotte Airport/Billy Graham Parkway, responded to this review

Dear Lee J, We are so glad that you stayed with us here at the Courtyard Billy Graham during your travels!. We are pleased that you had a positive and enjoyable experience during your stay with us. I look forward to sharing your story with our amazing team of ladies and gentlemen. We look forward to serving you again in...

Washington DC, District of Columbia
Reviewed 3 weeks ago

No issues with our stay. Staff was very cordial and the beds were comfortable. The only thing that could be improved is the entry and exit to the hotel. It located at a very busy intersection and not clearly marked. But again, not sure what else can be done.

 Report
Helpful?
Thank RUComing
julieandrews2017, General Manager at Courtyard Charlotte Airport/Billy Graham Parkway, responded to this review

Dear RUComing, Thank you for taking the time to share your positive experience regarding your stay and our staff service! We appreciate and value your feed back allowing us to improve areas of our hotel. We recognize the impact clear signage provides to our guests and will continue to improve those areas our guests are sharing with us! We appreciate...

Central Florida, Florida
Reviewed 3 weeks ago via mobile

I use this property often, mostly because of it's convenient location. It is on of the rare courtyards that has a floor below the main floor. Huge parking lot. I conduct training sessions here and they always perform to my expectations

 Report
Helpful?
Thank BowserJournal
julieandrews2017, General Manager at Courtyard Charlotte Airport/Billy Graham Parkway, responded to this review

Dear BowserJournal, Thank you for your loyalty and business in utilizing the Courtyard Billy Graham for your training sessions. We are so pleased that you chose to conduct your business with us and look forward to each opportunity to better serve you! Thank you for taking the time to share your meeting room experience ! Have a great week! Julie...

Dallas, Texas
Reviewed 3 weeks ago

Nice place for late night arrival very near airport. Looks like an older facility upgraded to a Courtyard. Not any issue with that. The property was in good repair. The area around the hotel was very nice with lots of trees as well. Easy access to freeway.

 Report
Helpful?
Thank cityslickerindasouth
julieandrews2017, General Manager at Courtyard Charlotte Airport/Billy Graham Parkway, responded to this review

Dear cityslickerindasouth, Thank you for staying with us during your travels to Charlotte! We appreciate your business and feedback regarding your stay here at the Courtyard Billy Graham! We are pleased that you enjoyed the surrounding area and look forward to another opportunity to serve you again in the future! Thank you Julie Andrews

chicago
Reviewed 3 weeks ago

As with most airport hotel/motels, they get heavy use and therefore are often beat up a bit. Front desk was excellent and did acknowledge my Marriott status.Trying to actually get to property late afternoon was a challenge due to traffic. Place needs a rehab sooner than later. No problems with stay - just needs a sprucing up.

 Report
Helpful?
Thank jfadds
julieandrews2017, General Manager at Courtyard Charlotte Airport/Billy Graham Parkway, responded to this review

Dear jgadds, Thank you for taking the time to share your positive experience with our staff service! We appreciate and value your loyalty as a Marriott Rewards Member and the opportunity to improve our property! Thank you again for your business! we appreciate your feedback Julie Andrews General Manager

St. John's, Canada
Reviewed 3 weeks ago

We arrived at this hotel after our flight was cancelled and our trip interrupted. After poor customer service from American Airlines it was refreshing to be greeted with friendly faces. The room was clean and had everything we needed. The shuttle drivers were great and dropped us off to local restaurants for supper and then breakfast. There is a restaurant...

 Report
Helpful?
Thank DISp49
julieandrews2017, General Manager at Courtyard Charlotte Airport/Billy Graham Parkway, responded to this review

Dear DISp49, We are so happy that you had a great experience while staying with us here at Courtyard Billy Graham! We know that travel can be exhausting and are so pleased that we are able to provide you all the things you need to enjoy your stay! Glad that we were able to take you to some family friendly...

Fort Lauderdale, Florida
Reviewed 3 weeks ago

I was a speaker at a conference there. Anthony Mosby (chief engineer) set up the sound system perfectly with great attention to detail and friendliness beyond expectations. Gabby and Krizty in the Bistro restaurant were very helpful in serving me a little early due to my speaking schedule and even made sandwiches to go for the afternoon since the Bistro...

 Report
Helpful?
Thank guyedson
julieandrews2017, General Manager at Courtyard Charlotte Airport/Billy Graham Parkway, responded to this review

Dear guyedson, Thank you for booking your meeting with at the Courtyard Billy Graham! We so appreciate your business and feedback! We are so pleased that our amazing crew, Anthony, Gabi, Kriztina and Tony were able to deliver a memorable service to you! We look forward to delivering exceptional service to you again in the future! Have a wonderful week...

148 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (37)
Viewed
Room/Suite (12)
Viewed
Hotel & Grounds (7)
Viewed
View from Room (1)
Viewed
Bathroom (7)
Viewed
Pool/Beach Area (1)
Viewed
Other (9)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (111)
Viewed
Hotel & Grounds (18)
Viewed
Pool/Beach Area (2)
Viewed
Dining (17)
Viewed
Business Centre/Function Rooms (10)
Viewed
Bathroom (3)
Viewed
Room/Suite (12)
Viewed
Other (49)
04/06/2017 05/06/2017
Hotels you might also like...
Travellers also viewed these Charlotte hotels
HYATT house Charlotte Airport
#24 of 177 in Charlotte
509 reviews
Eagle Lake
Embassy Suites by Hilton Charlotte
Show Prices
Show Prices
Show Prices
Eagle Lake
Hilton Garden Inn Charlotte Airport
Eagle Lake
Hyatt Place Charlotte Airport/Lake Pointe
Montclaire South
Best Western Plus Sterling Hotel & Suites
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Courtyard by Marriott Charlotte Billy Graham Parkway is Charlotte's newest Marriott Courtyard Brand Hotel. We are centrally located near the Charlotte Douglas International Airport and just 4 miles from Uptown Charlotte and our central business district. A quick ride on the Lynx Light Rail into Uptown and you can experience many cultural events, Panthers, Hornets and Charlotte Knights sporting events. Stay productive and enjoy your experience with our complimentary fast high speed internet with our upgraded 100 MB circuit. We are video streaming friendly. We are within a 5-10 minute ride of the new Charlotte Premium Outlets as well as Southpark Mall. Many great corporate offices located near our hotel include Bank of America, Duke Energy, Wells Fargo, Toshiba, Microsoft, Compass Group, Belk, IBM, Sealed Air & Starshield Solutions. Please come experience why Courtyard Charlotte Billy Graham was chosen as Select Service Hotel of the Year by Visit Charlotte for 2014. We offer a complimentary airport shuttle, complimentary hi speed wireless internet, onsite Bistro, Business Center, and Outdoor Pool. Make room for a little fun. ... more   less 

Additional Information about Courtyard Charlotte Airport/Billy Graham Parkway

Address: 321 W Woodlawn Rd, Charlotte, NC 28217-2057 (Formerly Courtyard Charlotte Billy Graham Parkway)
Region: United States > North Carolina > Charlotte
Price Range: $149 - $305 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Charlotte Airport/Billy Graham Parkway 3*
Number of rooms: 175
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Orbitz, Travelocity, Marriott, Cancelon, Priceline, TripOnline SA, HotelQuickly, HotelsClick and Hotel.de so you can book your Courtyard Charlotte Airport/Billy Graham Parkway reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#10 Business Hotel in Charlotte
#21 Family Hotel in Charlotte
#32 Romantic Hotel in Charlotte
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Courtyard Charlotte Airport/Billy Graham Parkway staff and other travellers.
5 questions
Ask a question

See all questions (5)

Questions? Get answers from Courtyard Charlotte Airport/Billy Graham Parkway staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you need to stay here request a high floor, away from the elevator”
jodylk, 25 May 2017 | Read review
“Avoid room 127”
gstutn91, 30 Apr 2017 | Read review
“Don't stay here.”
Newave314, 20 Apr 2017 | Read review
“Check if there are special events going on”
BeBoman, 27 Feb 2017 | Read review
“Higher is better”
bobbymB2292YN, 19 Feb 2017 | Read review
5 of 5
Expedia.com
US$125* /night
View Deal
Orbitz.comUS$125
TripAdvisorUS$125
TravelocityUS$125
View all 11 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates