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Four Points by Sheraton Charlotte

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Traveller (79)
Room & Suite (47)
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Overview
  • Excellent17%
  • Very good33%
  • Average20%
  • Poor19%
  • Terrible11%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
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Additional information
Offers from Four Points by Sheraton Charlotte
Special Offer: Breakfast for 2 Included
Hotel deals
Offers from Four Points by Sheraton Charlotte
Special Offer: Breakfast for 2 Included
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Rooms
Jul. 2Jul. 3
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (342)
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All reviewsupgraded to a suitefollowing morningbreakfast was includedhotel shuttlebusiness centercommon areasnice roomthe shuttle drivercharlotte areadowntowncvscltproximitycarowindsconcert
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1 - 5 of 334 reviews
Reviewed 5 days ago

Had tickets to a show in Charlotte, decided to stay overnight instead of driving home in the dark. The location of the hotel was perfect for getting uptown (city center). You can tell it is an older hotel and I'm assuming Four Points took purchased...More

Thank PalmettoPride528
Response from Philip C, Manager at Four Points by Sheraton CharlotteResponded 3 days ago

Dear PalmettoPride528, Thank you for taking the time to write a review of our hotel. I am so glad that you enjoyed your stay with us! We are in the process of renovating our hotel to provide our guests with the best stay experience possible!...More

Hotel's Favourite
Reviewed 3 weeks ago

After a long day of travel and ending up at the wrong hotel, Caleb made my day better. I walked into the lobby and was immediately greeted by his smile. He gave me a great restaurant suggestion which I ate at the two nights I...More

Thank D3529VQdonnar
Response from Philip C, Manager at Four Points by Sheraton CharlotteResponded 3 weeks ago

Dear D3529VQdonnar, Thank you for taking the time to write a review of our hotel. I am so happy to hear how Caleb's great personality and hospitality made your stay so much more enjoyable! I will be sure to share your kind words with my...More

Reviewed 3 weeks ago

Management at this location is doing everything right ... an outstanding team, noticeable renovations and a great breakfast! Let me start by stating that "MS. ANGELIA TWITTY" (Front Desk mgr.) set the tone during our stay and made us feel like we were your very...More

Thank Cheryl S
Response from Philip C, Manager at Four Points by Sheraton CharlotteResponded 2 weeks ago

Dear Cheryl S, Thank you so much for taking the time to write a review of our hotel. I am delighted to hear that you enjoyed your stay and that our staff was able to exceed your expectations on the service you received during your...More

Reviewed 4 weeks ago via mobile

We were stuck in North Carolina when our flight was cancelled and we had to reschedule our flight. We stayed at the Sheraton not far from the airport. We did not arrive at the hotel until after 1 am. We were having an awful night....More

Thank Tampa D
Response from Philip C, Manager at Four Points by Sheraton CharlotteResponded 4 weeks ago

Dear Tampa D, Thank you for taking the time to write a review of our hotel. I am so glad that we were able to accommodate you and make your stay better after your flight was canceled! I will be sure to share your comments...More

Reviewed April 30, 2018 via mobile

I checked out of this hotel this morning and truly could not wait to get settled to write about it. The gentleman who checked me in was rather pleasant, processional, and promptly got me a room not that I was in a rush or anything.....but...More

Thank Mrjid1301
Response from Philip C, Manager at Four Points by Sheraton CharlotteResponded May 1, 2018

Dear Mrjid1301, Thank you for taking the time to write a review of our hotel. I am so sorry that you encountered these issues during your stay. We are currently in the process of painting our entire building inside and out, including every one of...More

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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Room Service
Hotel Amenities
Free Parking
Business Centre with Internet Access
Shuttle Bus Service
Airport Transportation
Meeting Rooms
Laundry Service
Multilingual Staff
Conference Facilities
Breakfast Available
Room Service
Dry Cleaning
Banquet Room
Self-Serve Laundry
Room amenities
Air Conditioning
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Outdoor pool
Details
Price range
US$100 - US$184 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$100 - US$184 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (79)
Room & Suite (47)
Dining (6)
Pool & Beach (3)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
jianne21
October 26, 2016|
AnswerShow all 7 answers
Response from alexstar8a | Reviewed this property |
I didn't see one on my room, you might want to ask the hotel directly
2
Votes
Google Translation
bayou-techie
November 9, 2014|
Answer
Response from Megan L | Property representative |
I’m sorry you were experiencing inconveniences while trying to voice your feedback. The SPG form desk is always available for SPG related questions or concerns. We take pride in our relationship with SPG guests and want to... More
0
Votes
Room Tips
"Quiet room on second floor, front area away from elevator..."
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"Ask for a room at the end of a hallway."
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"We had a corner suites which was quiet and roomy."
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"3rd floor is nice!"
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