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Holiday Inn Express & Suites Charlotte- Arrowood

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805 W Arrowood Rd, Charlotte, NC 28217-5007
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Traveller (39)
Room & Suite (30)
Dining (9)

About

#102 of 212 hotels in Charlotte
Location
Cleanliness
Service
Value
Welcome to the Beautifully Renovated Holiday Inn Express & Suites Charlotte-Arrowood, where you're greeted with smiles and provided amenities that make you feel like you've never left home! Holiday Inn Express & Suites Charlotte-Arrowood is located in the heart of South Charlotte which allows easy access to renowned social attractions that satisfies the adventurous side of the entire family. Conveniently located near Carowinds Amusement and Water Park, South Park Shopping Center, Uptown Charlotte, and a plethora of other exciting destinations, you'll find that our location beats them all! We are now serving a Full Hot Breakfast daily featuring our Famous Cinnamon rolls. Breakfast served by our friendly attendant. We also provide a fully stocked Sweet Shop for quick grab and goes. Our indoor pool and gym provides an great environment for working out and relaxing.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Business Centre with Internet Access
Conference facilities
Non-smoking hotel
Parking
Wifi
Indoor pool
Heated pool
Breakfast available
Breakfast buffet
Meeting rooms
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Quiet
200Reviews4Q+A24Room tips
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Shela V wrote a review Jan. 2023
1 contribution
For the price we paid I was totally upset the water wouldn’t go out of the tub when showering the noise was unbelievable plus whoever cleaned our room did a poor job hair in the tub on the floor and in the sink just nasty the room cost was $200 wasn’t worth $75 to me we were upset
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Date of stay: January 2023Trip type: Travelled on business
Room Tip: Ask to see the room before charging your card or bring your own sheets towels cleaning supplies...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Bad101 wrote a review Nov. 2022
33 contributions6 helpful votes
Checked into the hotel has started off with bad front desk service right off the bat. Then when we got to the room our key card did not work, had to go back down to get it reloaded. Was told if you get it close to your cell phone it will deactivate. (One lady said she had to go down 3 times). The. We got into the room and it smelled like straight mold. Just a overall bad experience at this hotel. Will not stay here ever again. Coffee was good though
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Date of stay: November 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from IHG Service, Owner at Holiday Inn Express & Suites Charlotte- Arrowood
Responded Nov. 27, 2022
Hi to our Valued Guest, Thank you for your review and for choosing our Holiday Inn Express Charlotte- Arrowood for your accommodation needs. We appreciate you as one of our guests! We're committed to providing you with the best overall experience. I'm sorry we've missed the mark. I brought this up to our local management's attention. I'm confident that the necessary actions will be taken to ensure better service. We look forward to seeing you again on your future trips and we'll do our best to make your next stay better than the last! Safe travels, Jomar M. Case Manager IHGService
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jushanna G wrote a review Aug. 2022
Bladenboro16 contributions2 helpful votes
Staff were very friendly. Check-in and Check-out were a breeze. Rooms were clean, spacious, and up-to-date. Beds were comfortable. Complimentary breakfast was good and had a lot of choices. Near main interstate with restaurants nearby.
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Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Nyasha M wrote a review Jun. 2022
Austin, Texas2 contributions2 helpful votes
Stopped over for a night on our road trip - We arrived a little late at 9pm. The check in and check out process was swift and the service rendered by Tazay was amazing.The room & bathroom were super clean. Loved the hot breakfast with sausages, eggs, pastries, fresh fruit, orange juice, yogurt and waffles. Lovely staff, very polite. Good place for a stop over if driving long distance as it is close to the i85. I would definitely stop over again should I need accommodation in Charlotte!
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Date of stay: May 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Sal_Paradise767 wrote a review Apr. 2022
Durham, North Carolina5701 contributions786 helpful votes
+1
Stay Report - 4/28 to 4/29 Location: The hotel is located in the Arrowood district of Charlotte which is south of downtown.  The hotel itself is on Arrowood Road just east of exit 3 on I-77.  Around the hotel are a couple of other limited service hotels and and a Sonic and a Starbucks.  The proximity to I-77 along with I-485 one exit south makes it easy to get around the area.  You can get to downtown in 15 minutes with no traffic. Hotel: The hotel is an older property (built in 2006) but recently renovated to conform to the new HIX design.  There's a spacious lobby with a two computer business center (note: neither computer worked when I was there), 24 hour coffee, small snack store and an indoor pool.  There's plenty of parking outside and enough space for the breakfast area. Check In: The agents on duty I dealt with were very friendly (everyone I interacted with here was) and when I asked if I could have a king room instead of the two queen room I booked they obliged. Room: A touch on the small side but in good condition.  Desk area, chaise lounge (bit odd, I'm used to couches in HIX rooms), decent sized bathroom and a full closet.  The Wifi worked well and I had no issues with soundproofing. Breakfast: All the HIX favorites were on offer.  Pancake machine, cinnamon rolls, biscuits and gravy (really watery gravy sadly), sausage, cheese omelets and nicely crisped bacon. Overall a good option especially as it's cheaper than a lot of other Charlotte properties.  I'd come back. 
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Date of stay: April 2022
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Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Scott S wrote a review Apr. 2022
Chattanooga, TN95 contributions123 helpful votes
We stayed at this hotel for a trip to see family . The hotel was loud in the lobby area due to a lot of kid baseball teams in town due to a tournament, but the kids did not cause problems. Room was very clean and we had no complaints as to how room was cleaned everyday. The indoor pool is apparently not heated as my daughter was only able to stay in a few minutes due to cold. Our first full day there, housekeeping cleaned the room fairly early, even before we took showers. Since we took showers after housekeeping came, my wife had to get new towels that night. Front desk clerk made her go back to the room and bring the dirty towels down. She did not like having to do that, especially since we are members and Holiday Inn chain hotels are mostly all we stay at. Breakfast was standard HI Express breakfast. Parking was a slight challenge, but it appears that the hotel was totally booked on Friday and Saturday. Hotel is pretty convenient to Carowinds. On Saturday night, our key was somehow deactivated. Front desk clerk was unable to be found for 15 minutes. Turns out he was outside. We would consider staying here again next time we are in town.
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Date of stay: April 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Therese S wrote a review Feb. 2022
Boone, North Carolina98 contributions57 helpful votes
Two sets of winter stays while working for Samaritan's Purse OCC just down the street. They have a special rate, but also check online, I was able to get a better one with my IHG membership. It's a few dollars more than some of the next door hotels, but better maintained and with a nice breakfast. It felt safe for a single female traveler. Spotlessly clean. Restaurants, grocery stores nearby. Close to airport and highways, but no noise at all in the room. Several nice shopping malls within a 15 minute drive, both outlets and upscale. Enjoyed my stay and hope to be back next season. Thank you to Gloria the manager as well as the rest of the friendly and efficient staff.
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Date of stay: February 2022
Rooms
Cleanliness
Service
Trip type: Travelled on business
Room Tip: Top floor, 4th, and away from elevator. However stayed on 2nd as well and still quiet.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Jody K wrote a review May 2021
Burleson, Texas2 contributions
We stay at this hotel when in Charlotte. The room is always immaculately clean and the staff are friendly and super helpful. Even the hot breakfast remained in place (under COVID prevention measures).
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Date of stay: May 2021
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Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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nangwynn wrote a review Feb. 2020
ft lauderdale, FL275 contributions72 helpful votes
My number one "must have" in hotels is immaculate linens. The sheets and towels were super clean. The lobby and the front of the hotel could use some cleaning up. Makes a bad first impression. Front desk very helpful and quick. Breakfast very good. Lots of choices. We always stay at Holiday Inn Expresses on our way to and from Maine/Florida. Will do so again in a few months.
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Date of stay: January 2020
Value
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from craig L, Director of Sales at Holiday Inn Express & Suites Charlotte- Arrowood
Responded Feb. 14, 2020
Thank you for your business.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
blackriverwoman wrote a review Jan. 2020
Virginia438 contributions229 helpful votes
Really liked this hotel. The bed and pillows were so comfortable.The place is clean and the staff are friendly. The breakfast was very good with turkey sausage, crispy sausage links, scrambled eggs, vegetable omlets, oats, automatic pancake maker, variety of breads, yogurt, fruit, etc. There was no automatic waffle maker which I was sort of surprised about, but I was ok with the other offerings. There was a variety of teas to choose from and my husband liked the coffee. There was no shampoo in our room but other than that we were very happy here. Plenty of free parking and free newspaper.
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Date of stay: January 2020
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
US$114 - US$141 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn express charlotte-arrowood hotel charlotte, holiday inn charlotte, charlotte holiday inn
LOCATION
United StatesNorth CarolinaCharlotte
NUMBER OF ROOMS
98
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Holiday Inn Express & Suites Charlotte- Arrowood (C̶$̶1̶4̶1̶) C$122 - UPDATED 2023 Prices, Reviews & Photos (NC) - Hotel - Tripadvisor

Frequently Asked Questions about Holiday Inn Express & Suites Charlotte- Arrowood
Which popular attractions are close to Holiday Inn Express & Suites Charlotte- Arrowood?
Nearby attractions include State Of Mind Magick Haus (0.7 km).
What are some of the property amenities at Holiday Inn Express & Suites Charlotte- Arrowood?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Holiday Inn Express & Suites Charlotte- Arrowood?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Holiday Inn Express & Suites Charlotte- Arrowood?
Guests can enjoy free breakfast during their stay.
Is parking available at Holiday Inn Express & Suites Charlotte- Arrowood?
Yes, free parking is available to guests.
What are some restaurants close to Holiday Inn Express & Suites Charlotte- Arrowood?
Conveniently located restaurants include Cafe South, Starbucks, and Big Apple Deli.
Are there opportunities to exercise at Holiday Inn Express & Suites Charlotte- Arrowood?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at Holiday Inn Express & Suites Charlotte- Arrowood?
Yes, dry cleaning and laundry service are offered to guests.
Does Holiday Inn Express & Suites Charlotte- Arrowood offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.
Are there any historical sites close to Holiday Inn Express & Suites Charlotte- Arrowood?
Many travellers enjoy visiting President James K. Polk State Historic Site (6.6 km).
Is Holiday Inn Express & Suites Charlotte- Arrowood accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.