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About
#25 of 212 hotels in Charlotte
Location
Cleanliness
Service
Value
GreenLeaders GreenPartner
Discover unparalleled luxury at Renaissance Charlotte SouthPark Hotel. Our team is proud to be your Charlotte experience as you redefine what travel means. Our Beverage+Food options are open, including our newest addition R Café where we proudly serve Starbucks. Join us and enjoy our R Bar, atrium and courtyard to get out of the house. We offer an award-winning combination of boutique elegance and contemporary style at our hotel in Charlotte, North Carolina. For business or pleasure, enjoy our great accommodations and superior setting in the upscale SouthPark neighborhood near SouthPark Mall.
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Property amenities
Free parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Kids stay free
Pets Allowed ( Dog / Pet Friendly )
Car hire
Parking
Wifi
Paid wifi
Pool / beach towels
Indoor pool
Heated pool
Fitness / spa changing rooms
Coffee shop
Restaurant
Breakfast available
Breakfast in the room
Complimentary Instant Coffee
Outdoor dining area
Snack bar
Vending machine
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Salon
Baggage storage
Gift shop
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Shared lounge / TV area
Sun loungers / beach chairs
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Air conditioning
Desk
Room service
Safe
Coffee / tea maker
Refrigerator
Cable / satellite TV
Walk-in shower
Seating area
Separate living room
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Iron
Private bathrooms
Wake-up service / alarm clock
Flatscreen TV
On-demand films
Radio
iPod docking station
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Family
Languages Spoken
English, Spanish
Location
68Somewhat walkable
Grade: 68 out of 100
76Restaurantswithin 1 km
6Attractionswithin 1 km
Contact
5501 Carnegie Blvd, Charlotte, NC 28209
Getting there
Rental CarsSee all Charlotte car hire
1102Reviews15Q+A100Room tips
Reviews
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Most Recent
Shower is fabulous, towels are fluffy Couch and bed are comfortable. Pillows are comfortable. One of the better lounges. Room has a good set up. I love getting my digital key prior to arrival, very convenient
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Date of stay: January 2023Trip type: Travelled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Hotel's Favourite
They are currently renovating the hotel. The room we had was new and very well decorated and the beds were on point. The staff is exceptional from the front desk to the housekeeping staff. Above and beyond happy with our stay!
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Date of stay: July 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from JIm Gratton, Other at Renaissance Charlotte SouthPark Hotel
Responded Jul. 26, 2022
Dear D4331CJadama, thank you for your kind review of our hotel. We appreciate your feedback and are happy to hear you enjoyed your experience with us. We hope you have found a new home-away-from-home when in Charlotte; and look forward to seeing you back again soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hanging Tree H wrote a review Jan. 2023
A very enjoyable time at this full service, prime location in south park, Charlotte. We enjoyed the pool with a grandson. Had a delicious dinner, albeit expensive, yet worth it for the convenience and service. Room was updated and clean bed comfortable. Interesting decor, that’s why we like the Renaissance brand.
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Date of stay: January 2023Trip type: Travelled as a couple
Value
Location
Service
Room Tip: Free parking!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Lissa B wrote a review Jan. 2023
Love the modern feel and the friendliness of the staff was fantastic. I was here on business but the overall experience was very homey. The SouthPark location was amazing. Lots of shopping and restaurants within walking distance
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Date of stay: January 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from JIm Gratton, Other at Renaissance Charlotte SouthPark Hotel
Responded 3 days ago
Dear 49lissab, thank your for your wonderful review of our hotel. I appreciate your comments about the location and decor of the hotel; and especially happy to hear that our stay was friendly and helpful to you while you were here. Please come back to stay with us again the next time your travel plans bring you back to SouthPark!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Shala S wrote a review Jan. 2023
The room and customer service was amazing! I will be staying here from now on when I visit the area! Front desk agent Omedia was very commentating. I definitely recommend that you upgrade to get Ckub Lounge access.
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Date of stay: January 2023Trip type: Travelled solo
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from JIm Gratton, Other at Renaissance Charlotte SouthPark Hotel
Responded 1 week ago
Dear shalas2023, thank you for sharing your great feedback about your guest room and the service you received during your stay. I appreciate your comments about Omedia at our Front Desk and will certainly pass these along to her and the rest of our team. We are happy that you chose to stay with us on this occasion and look forward to seeing you back again soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Bestfran M wrote a review Jan. 2023
Lauren was caring, friendly, and helpful front desk staff member. We love the modern renovated room design and amenities. The thermostat was old and noisy when switching on and off. The room was clean.
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Date of stay: January 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from JIm Gratton, Other at Renaissance Charlotte SouthPark Hotel
Responded 1 week ago
Dear bestfranm, thank you for sharing such great comments about Lauren at our front desk; and I will be happy to share them with Lauren and the rest of our team. I am sorry to hear about the sound the thermostat was making and will have our Engineering staff check this equipment in all of our rooms to fix these issues going forward. I'm glad that you chose us for your recent accommodations and hope to see you back again soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My wife and I booked an overnight stay while I had business in the area. We were so impressed by the cleanliness, modern beautiful room, and amenities such as Aveda toiletries and Starbucks coffee in the room. I highly recommend this great hotel to anyone staying in Charlotte!
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Date of stay: January 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from JIm Gratton, Other at Renaissance Charlotte SouthPark Hotel
Responded 1 week ago
Dear Robmonkie, I am happy to hear that you and your wife enjoyed your experience at our hotel and were impressed by the various amenities we have to offer. I will share your comments with our leadership and staff - and we are all looking forward to a future opportunity to serve as your host again!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Classy gem in a great entertainment district at a reasonable price. Decorated beautifully for the holidays. Room was immaculate, really nice staff. It was a road trip stop but we enjoyed it so much that we are planning a little getaway to the area some time.
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Date of stay: December 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from JIm Gratton, Other at Renaissance Charlotte SouthPark Hotel
Responded 4 weeks ago
Dear None24681357, thank you so much for this wonderful review of our hotel! We appreciate all of your feedback and are happy that you found us when traveling through our area. We wish you a wonderful New Year and look forwar to seeing you back again soon, so you can discover more about our hotel and the local. SouthPark area. Happy 2023!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Author T. Jackson B.S.B.A,L.E wrote a review Jan. 2023
Miami, Florida26 contributions13 helpful votes
+1
This is an awesome place to stay while you are visiting Charlotte, NC. From the very beginning we were greeted with a warm presence and smile from Lauren at the Front Desk. That was the start of a wonderful trip. The rooms are very modern with plenty of outlets to charge your devices. The furniture, which included a desk and diamond handled drawers, were clean. There was also a mini refrigerator in a hidden cabinet, as well as a hidden safe. The beds were comfortable, clean, and the feather pillows were very soft. In addition, the hotel is pet friendly. However, the only problem with the room was pet hairs. We met quite a bit of staff members during our stay and they were extremely helpful. Besides Lauren, we spoke extensively with Breasia in the reception/ check in area. She always had a smile, was polite, and always very helpful. Chase & Jessie were great in the bar & dinning area. We met Jessie the first day. She was so attentive to us while we ordered and waited for our meals. We learned a little more about Charlotte that day. We met Chase later on and frequented the dining area because of her. Her hospitality was extraordinary. She always made us feel welcomed, like we’ve been going there for years. She also makes AWESOME cups of Starbucks Brown Sugar Oat milk Shaken Expressos! We learned more about Charlotte from her too. We also met briefly Omedia one night at the from desk. She spoke to us about the schools, specifically the colleges and certain programs we could look into. Additionally, we spoke with Ricky, who was recently promoted to Director of Operations. He was nice and easy to speak to. He told us what he liked about Charlotte and why he relocated there. In addition, we spoke with Nay. She also had a lovely smile. Between her and Chase, we received different perspectives about NC. That interaction with them was quite pleasant; it was catching up with old friend. We all hit it off so well. Lastly, we had the opportunity to meet and speak with Tyler and Jake. We mainly saw them in the later part of the evening or night. They were helpful, pleasant, and humorous. They did not hesitate to assist anyway they could, especially when we had a poorly made, rushed dinner meal. We could immediately tell that the cooks in the day were no the same ones in the evening. The burger was grossly pink on the interior and seared on the exterior. The shrimp and grits were cold, and the grits were from earlier that day and reheated. My potato wedges were over-reheated and tasted burned. The Caesar Salad had no dressing on it nor on the side. Thankfully for Anthony, the manager, Leslie and the Accounting Team, I was refunded my cost without reservation. Overall, we had a wonderful experience and lasting memories. My family & I will stay here again.…
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Date of stay: December 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from JIm Gratton, Other at Renaissance Charlotte SouthPark Hotel
Responded 4 weeks ago
Dear Travelwithneesh, thank you for this wonderful review of our hotel and for your amazing comments about many of our associates that you encountered. It was a pleasure to have you stay with us and we really appreciate all of your fabulous comments, which I will share with all of our staff. We are glad that you found us on this occasion and hope to see you back again on a future visit to our area. Happy 2023!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
nicole s wrote a review Dec. 2022
Such a beautiful hotel and room! I’ve never seen one so beautiful and so modern. Every inch of the room is amazing! The only two things missing were a little fridge and a menu to order up to the room. Other than that, perfect stay!
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Date of stay: December 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from JIm Gratton, Other at Renaissance Charlotte SouthPark Hotel
Responded 4 weeks ago
Dear f6484L, thank you for sharing your feedback about your recent experience at our hotel. We appreciate your wonderful comments about our guest room, as well as for the suggestions you offered for enhancements. We do have refrigerators housed within the dresser unit in all of our guestrooms, and are sorry to hear that you were not aware of this while you were here. We hope on a future visit to our area, that you will allow us another opportunity to serve as your host.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$185 - US$245 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
renaissance charlotte, charlotte renaissance
LOCATION
United StatesNorth CarolinaCharlotteBarclay Downs
NUMBER OF ROOMS
264
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Claim Your ListingRenaissance Charlotte SouthPark Hotel - UPDATED 2023 Prices, Reviews & Photos (NC) - Tripadvisor
Frequently Asked Questions about Renaissance Charlotte SouthPark Hotel
Which popular attractions are close to Renaissance Charlotte SouthPark Hotel?
Nearby attractions include SouthPark (0.6 km), The Dinner Detective Murder Mystery Dinner Show - Charlotte, NC (0.5 km), and Specialty Shops SouthPark (0.7 km).
What are some of the property amenities at Renaissance Charlotte SouthPark Hotel?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
Which room amenities are available at Renaissance Charlotte SouthPark Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Renaissance Charlotte SouthPark Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Renaissance Charlotte SouthPark Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Renaissance Charlotte SouthPark Hotel?
Conveniently located restaurants include The Cowfish Sushi Burger Bar, The Original Pancake House, and Del Frisco's Double Eagle Steakhouse.
Are there opportunities to exercise at Renaissance Charlotte SouthPark Hotel?
Yes, guests have access to an indoor pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Are any cleaning services offered at Renaissance Charlotte SouthPark Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Renaissance Charlotte SouthPark Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Renaissance Charlotte SouthPark Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Renaissance Charlotte SouthPark Hotel?
The staff speaks multiple languages, including English and Spanish.