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    2017-10-08 2017-10-09
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      Renaissance Charlotte SouthPark Hotel

      891 Reviews
      #20 of 178 Hotels in Charlotte
      5501 Carnegie Blvd, Charlotte, NC 28209-4627
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      2017-10-08 2017-10-09
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      US$169
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      All photos (148)
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      Certificate of Excellence
      Traveller (117)
      Room & Suite (45)
      Dining (6)
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      Overview
      4.5
      891 reviews
      • Excellent62%
      • Very good27%
      • Average7%
      • Poor2%
      • Terrible2%
      Travellers talk about
      “south park mall” (40 reviews)
      “front desk” (124 reviews)
      “infused water” (10 reviews)
      Free Wifi
      Free Parking
      Breakfast Buffet
      Air Conditioning
      Pool
      Non-Smoking Hotel
      Restaurant
      Room Service
      Suites
      Bar/Lounge
      Fitness centre
      Concierge
      Wheelchair Access
      Business Centre
      Dry Cleaning
      Housekeeping
      Self-Serve Laundry
      3.5 Star Hotel
      All hotel details
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      Rooms
      Oct 8Oct 9
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      1 room, 2 adults, 0 children
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      Write a Review
      Reviews (891)
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      1 - 5 of 874 reviews

      Reviewed 6 days ago via mobile
      Hotel where you feel at home

      A hotel in the midst of homes and business is a gem. Renaissance South park is inviting, comfortable accommodations and a great staff. Have stayed 3 times and each I love it more. The bed is one of the best. Gym is upscale, breakfast offering...More

      Thank Alissa B
      Reviewed 1 week ago via mobile
      Good SouthPark hotel!

      My room was nice, clean, and everything I needed for a business trip. My only complaint is that the executive lounge was second-rate, especially compared to the Marriott SouthPark, which is about 5 minutes away and within the same price range. The executive lounge at...More

      Thank 630drew
      Reviewed 1 week ago
      One night

      Met the purposes of one night on transit to SC. Place looks okay, staff plus minus. Breakfast staff was fine and enjoyed their company. I can see why others complain about the front desk or valet. Self parked in garage behind hotel, walk into hotel...More

      Thank yapmd
      Reviewed 2 weeks ago via mobile
      No Customer Service Skills

      As a Marriott Platinum Elite I've been spoiled by the service I usually receive...not here....as other reviews have noted, the front desk staff is rude, pompous and couldn't care less about providing even mediocre service. There are other choices close to this location, so do...More

      Thank Edward A
      Reviewed 2 weeks ago via mobile
      Horrible Customer Service

      THE WORST EVER!!! Do not stay here if you can avoid it. The manager on duty at the time of our check in, Haley [--] was rude, and very racist !!!! She put my whole family out for no reason..... we checked in at 830pm,...More

      1  Thank yo_lewis37
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      About
      Awards & Recognition
      GreenPartner
      Certificate of Excellence
      Amenities
      • Top amenities
      • Pool
      • Free Parking
      • Restaurant
      • Room Service
      • Fitness Centre with Gym / Workout Room
      • Bar/Lounge
      • Free High Speed Internet ( WiFi )
      • Hotel Amenities
      • Free Parking
      • Business Centre with Internet Access
      • Room Service
      • Dry Cleaning
      • Meeting Rooms
      • Laundry Service
      • Concierge
      • Banquet Room
      • Multilingual Staff
      • Conference Facilities
      • Self-Serve Laundry
      • Room amenities
      • Air Conditioning
      • Things to do
      • Pool
      • Restaurant
      • Fitness Centre with Gym / Workout Room
      • Bar/Lounge
      • Heated pool
      • Indoor pool
      Details
      • Price range
      • US$146 - US$344 (Based on Average Rates for a Standard Room)
      • Hotel class
      • Hotel Style
      • #2 Business Hotel in Charlotte
      • #5 Romantic Hotel in Charlotte
      • #6 Family Hotel in Charlotte
      • Room types
      • Suites ,
      • Non-Smoking Rooms ,
      • Family Rooms
      • Number of rooms
      • 264
      • Reservation Options
      • TripAdvisor is proud to partner with Expedia, Booking.com, Marriott, Travelocity, Hotels.com, Orbitz, Priceline, TripOnline SA, Hotwire, Cheap Tickets, Cancelon, getaroom.com, HotelQuickly and Evoline ltd so you can book your Renaissance Charlotte SouthPark Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
      • Location
      • United States >
      • North Carolina >
      • Charlotte >
      • Barclay Downs
      • Also Known As
      • Renaissance Charlotte ,
      • Charlotte Renaissance
      Add Photo Photos
      All photos (148)
      Full view
      Traveller (117)
      Room & Suite (45)
      Dining (6)
      Pool & Beach (3)
      Hotel & Grounds (84)
      Bathroom (5)
      Business Centre & Event Rooms (5)
      Nearby
      Nearby HotelsSee all 178 hotels in Charlotte
      Hyatt Place Charlotte/Arrowood
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      Charlotte Marriott City Center
      834 reviews
      8.35 km away
       
      Nearby Restaurants
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      Del Frisco's Double Eagle
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      Nearby Attractions
      Freedom Park
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      SouthPark
      174 reviews
      .57 km away
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      Ask a question
      Questions & Answers
      See all 8 questions
      Jeanne J
      11 March 2017|
      AnswerShow all 3 answers
      Response from Pamela M | Reviewed this property |
      They only except service animals
      0
      Votes
      Jeanne J
      11 March 2017|
      AnswerShow all 4 answers
      Response from GigiNYC | Reviewed this property |
      I don't believe so.
      0
      Votes
      Glenda L
      10 September 2016|
      AnswerShow all 2 answers
      Response from NashvilleChef2016 | Reviewed this property |
      We did not have a balcony, but I'm pretty sure the larger suite rooms do. Sorry for the delay in answering!
      0
      Votes
      Room Tips
      "Pack light - no elevator to garage if you self park"
      Read review
      "The views aren't amazing, but go as High as 5 if you can."
      Read review
      "The A/C unit on higher floors have lower level or noise."
      Read review
      "We stayed on the first floor, it was next door to a conference room and it was extremely quiet."
      Read review
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