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Renaissance Charlotte SouthPark Hotel

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Traveller (123)
Room & Suite (52)
Dining (5)
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Overview
  • Excellent63%
  • Very good26%
  • Average7%
  • Poor2%
  • Terrible2%
Travellers talk about
“south park mall”(40 reviews)
“front desk”(132 reviews)
AMENITIES
Free Internet
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Offers from Renaissance Charlotte SouthPark Hotel
Special Offer: American Girl Doll Offer
Hotel deals
Offers from Renaissance Charlotte SouthPark Hotel
Special Offer: American Girl Doll Offer
Hotel deals
Rooms
Apr. 29Apr. 30
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (927)
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Traveller rating
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All reviewssouth park mallfront deskoutdoor courtyardinfused watergreat hotelthe concierge loungeclub levelwithin walking distancefitness centershopping and restaurantsfire pitcorner roombusiness meetingcoffee makerupon checkparking garagedanny
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201 - 205 of 911 reviews
Reviewed 27 April 2016 via mobile

So I was on a business trip for my company. Everything was paid by them. On arrival I was asked to produce a credit card for incidentals. They were going to hold $50 a night(3). I don't have a credit card. They were not going...More

2  Thank Kathie R
Response from GMRHR, General Manager at Renaissance Charlotte SouthPark HotelResponded 2 May 2016

Thank you for reviewing our property, we’re pleased to hear that Regina and Kat delivered you with such excellent customer service throughout your stay. We do understand the frustration you experienced upon check in and apologize for any inconvenience it caused. We realize that your...More

Reviewed 20 April 2016 via mobile

I stayed at the Renaissance in March with my company in which we had a global meeting in the hotel facilities. The hotel was extremely accommodating and many shared amenities in the lobby, bar and restaurant were updated and very appealing. The meeting rooms them...More

1  Thank Bill F
Response from GMRHR, General Manager at Renaissance Charlotte SouthPark HotelResponded 29 April 2016

Thank you for taking the time to review our hotel after your recent visit. We’re pleased to hear that your event went so smoothly and that our hotel amenities were to you and your fellow associates liking. We will share your suggestion for our meeting...More

Reviewed 19 April 2016

Great hotel to stay on your next visit to Charlotte. Location is convenient to downtown, location has great shopping within a block away. Many restaurants within walking distance of the Hotel. Hotel is very modern, great fitness facility, very clean and friendly staff. Bar and...More

1  Thank Ron K
Response from GMRHR, General Manager at Renaissance Charlotte SouthPark HotelResponded 22 April 2016

We’re happy to hear how much you enjoyed your time with us! SouthPark is ideal for guests wanting to explore all of Charlotte while also having plenty to do within walking distance of the hotel. Our Ambassadors will kindly appreciate your praises over their service...More

Reviewed 18 April 2016

Always stayed at this property on annual trip from Ohio to Hilton Head to break up the trip. This trip was an east coast college tour trip with our daughter. Being familiar with the property, though we haven't stayed here in years, decided to stay...More

Thank bonevoyage
Response from GMRHR, General Manager at Renaissance Charlotte SouthPark HotelResponded 20 April 2016

Thank you for taking the time to review our property, we’re glad that you and your daughter were able to visit the area again since your last trip to Hilton Head. We are sorry to hear about your disappointment with the guest rooms but can...More

Reviewed 18 April 2016

Great Hotel, Very helpful staff, welcome drinks -always a plus :-) Food is good , seasonal menu wich is nice unless you want something wonderfull that was last season... Bar staff ,is actually the only "iffy" part of this place, sometime a great drink, and...More

1  Thank llamamomma2016
Response from GMRHR, General Manager at Renaissance Charlotte SouthPark HotelResponded 21 April 2016

Thank you for reviewing our property, we’re happy to hear how much you enjoy our welcome amenities and restaurant food. We will share your concerns about the bar with our team in hopes that we can become more consistent with our services and accommodations. We...More

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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free Internet
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$113 - US$309 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Charlotte
#5 Romantic Hotel in Charlotte
#6 Family Hotel in Charlotte
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$113 - US$309 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Charlotte
#5 Romantic Hotel in Charlotte
#6 Family Hotel in Charlotte
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (123)
Room & Suite (52)
Dining (5)
Pool & Beach (2)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
aroyston512
30 December 2017|
AnswerShow all 2 answers
Response from Sonny844 | Reviewed this property |
I haven't, only been there in Summer and Fall
0
Votes
Jeanne J
11 March 2017|
AnswerShow all 3 answers
Response from Pamela M | Reviewed this property |
They only except service animals
0
Votes
Jeanne J
11 March 2017|
AnswerShow all 4 answers
Response from GigiNYC | Reviewed this property |
I don't believe so.
0
Votes
Room Tips
"front rooms have better view."
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"Ask and ideally have gold or higher Marrriot status - they do have a club lounge"
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"get a room overlooking the parking lot!"
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"Make sure you ask about the bathroom not being for someone with disabilities."
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