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Baymont Inn & Suites Charlotte-Airport Coliseum

Booking.comUS$66*
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#138 of 177 Hotels in Charlotte
GreenLeadersGold level
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Baymont Inn & Suites Charlotte-Airport Coliseum
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665 Reviews from our TripAdvisor Community

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Showing 659: English reviews
Darien, Georgia
Reviewed 2 weeks ago

Review collected in partnership with Baymont Inn & Suites
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Helpful?
Thank hayleyd322
ManagerBay, Guest Relations Manager at Baymont Inn & Suites Charlotte-Airport Coliseum, responded to this review

Cincinnati, Ohio
Reviewed 2 weeks ago

Our room accommodations were fine, but the overall facility needs upgrading. The trash containers need dumping more often. It would be a simple thing to take the vacuum hose to clean the elevator tracks; they grind when they close due to dirt and grit. Hallways could use beautification. My room key did not fit the first time; clerk handled quickly.

Review collected in partnership with Baymont Inn & Suites
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Helpful?
Thank romanw82
ManagerBay, Guest Relations Manager at Baymont Inn & Suites Charlotte-Airport Coliseum, responded to this review

Thank you for your review. We added additional check list items to our staff to ensure items like this do not continue to get missed. In addition to cleaning the elevator tracks, we had the elevator mechanics come out to ensure there were no other issues going on. Everything checked out well. Thank you again.

Minneapolis, Minnesota
Reviewed 2 weeks ago

Review collected in partnership with Baymont Inn & Suites
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Helpful?
Thank marthah208
ManagerBay, Guest Relations Manager at Baymont Inn & Suites Charlotte-Airport Coliseum, responded to this review

Atlanta, Georgia
Reviewed 3 weeks ago

This "hotel" is in DIRE need of an upgrade!!! Smelly and DARK hallway!!! Nasty urine smell in bathroom, extremely small, super tiny shower, paint peeling, dirty OVERLY OLD, GREEN carpet in room. Dark minimal BRIGHT LIGHT. Fixtures old, and cheap looking. Just terrible.

Review collected in partnership with Baymont Inn & Suites
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1Thank N7874GIbarbaraw
ManagerBay, Guest Relations Manager at Baymont Inn & Suites Charlotte-Airport Coliseum, responded to this review

Thank you for your review. We have changed our lighting to brighten the hallways, going with day-light bright LED bulbs. I also wanted to let you know the carpet has been replaced on the first and third floors and they will be completing the third floor replacement soon.

Rural Hall, North Carolina
Reviewed 3 weeks ago

The deposit was taken and explained to be only a damage deposit. My husband and I were there celebrating my bday and we of course took food back to our room. Apparently some ketchup was spilled on the sheet and we were told they can't wash the sheet and reuse them, so we were charged from the deposit. We didn't...

Review collected in partnership with Baymont Inn & Suites
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Helpful?
Thank 783faizahy
ManagerBay, Guest Relations Manager at Baymont Inn & Suites Charlotte-Airport Coliseum, responded to this review

As we previously explain, the charges are for damaged sheets. We explained if sheets came clean the money would be returned. However, the red dye/ketchup/etc whatever caused the red staining did not come out in the wash. You were charged $10 against your security deposit. The remaining funds were returned. Additionally we have posted in our breakfast area, that food...

Great Falls
Reviewed 3 weeks ago

Review collected in partnership with Baymont Inn & Suites
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Thank kass71
ManagerBay, Guest Relations Manager at Baymont Inn & Suites Charlotte-Airport Coliseum, responded to this review

asheville, nc
Reviewed 3 weeks ago

The best part of this hotel was the night desk clerk who was also there when I left at 6 am. He was pleasant and efficient and got a bunch of people sent over from American Airlines into beds with dispatch. However, the room was not well maintained. There were paint chips around the window and around the bathroom door....

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Helpful?
Thank contradancer
ManagerBay, Guest Relations Manager at Baymont Inn & Suites Charlotte-Airport Coliseum, responded to this review

Thank you for taking time to leave your review. We are very pleased with our new night staff, and all the efforts our staff has made to make changes. Thank you for pointing out the bathroom door, we will look into what we can do differently.

Fayetteville, North Carolina
Reviewed 3 weeks ago

This hotel was just okay for a one nighter.. It needs updating bad. But it was mostly clean. The guest next to us was very loud. The hotel had a smell to it as well. I would not stay at this hotel again. Just personal preference. I did not feel like it was clean enough to eat breakfast at so...

Review collected in partnership with Baymont Inn & Suites
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Helpful?
Thank stephaniee583
ManagerBay, Guest Relations Manager at Baymont Inn & Suites Charlotte-Airport Coliseum, responded to this review

Thank you for taking time to post your review. I'm very sorry to hear about the disturbances you encountered. We will be reviewing your comments at our staff meeting next week and addressing how we can offer better service.

Dallas, Texas
Reviewed 3 weeks ago

My two young children & I stayed one night at this hotel. We had a late flight & was exhausted. Mr. Phillip checked us in & was very mannerable! He checked us in & got us a room very quickly. The beds were okay, & the room wasn't the cleanest but did not smell like smoke even though it was...

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Helpful?
Thank mirichmond82
ManagerBay, Guest Relations Manager at Baymont Inn & Suites Charlotte-Airport Coliseum, responded to this review

Thank you for your review. Phillip has been a great addition to our staff and we are happy to have him and all our new additions on board. We are now working our our housekeeping staff so we can provide this level of service throughout our property.

Greensboro, North Carolina
Reviewed 3 weeks ago via mobile

This place is a complete joke. Weird people hanging out all around parking lot and lobby barefoot just strange. Super slow check-in and check-out. Hallways and lobby were dirty and smelled like old socks. The roo was no better with dirty carpet,broken AC panel, stains on the bed sheets, cigarette burns in the decorative thing across the bed. The TV...

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Helpful?
Thank flipster23
ManagerBay, Guest Relations Manager at Baymont Inn & Suites Charlotte-Airport Coliseum, responded to this review

I'm sorry you feel let down by our property. As you can see from other recent reviews, others do not share your opinions. For some of the items you addressed, our tvs utilize standard wall brackets and the tvs are larger than the bracket. Our carpets are vacuumed daily, shampooed regularly, and heat cleaned twice per year. Our cable is...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Free Parking
  • Breakfast included
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
GreenLeadersGold level
About the property
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Shuttle Bus Service
  • Airport Transportation
  • Business Centre with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
Situated near Charlotte-Douglas International Airport, Baymont Inn is 2.4 mi (3.9 km) from Carolina's Aviation Museum and 2.9 mi (4.7 km) from Dowd House Historic Site. Bank of America Stadium and Time Warner Cable Arena are also within 6 mi (10 km). And a short drive to Carowinds. Baymont Inn & Suites features a fitness center, a 24-hour business center, and coffee/tea in a common area. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Additionally, laundry facilities, a 24-hour front desk, and express check-in are onsite. All 111 rooms provide conveniences like refrigerators and microwaves, plus free WiFi and TVs with cable channels. Premium bedding, coffee makers, and free local calls are among the other amenities available to guests. ... more   less 

Additional Information about Baymont Inn & Suites Charlotte-Airport Coliseum

Address: 3101 Scott Futrell Dr, Charlotte, NC 28208-2728 (Formerly Days Inn Charlotte Airport / Coliseum)
Region: United States > North Carolina > Charlotte
Price Range: $81 - $132 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Baymont Inn & Suites Charlotte-Airport Coliseum 2*
Number of rooms: 113
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Also Known As:
Days Inn Charlotte Airport / Coliseum Hotel Charlotte
Charlotte Days Inn
Hotel Style:
#2 Green Hotel in Charlotte
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Questions & Answers

Here's what travellers have asked, with answers from Baymont Inn & Suites Charlotte-Airport Coliseum staff and other travellers.
2 questions
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Milwaukee, Wisconsin

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Questions? Get answers from Baymont Inn & Suites Charlotte-Airport Coliseum staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“Tip for getting a decent room - Stay somewhere else.”
Johnny-Q2, 25 May 2016 | Read review
“Make sure you double check your account after your stay!!!”
ggb5992, 11 May 2016 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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