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Courtyard by Marriott Charlotte Arrowood

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Traveller (42)
Room & Suite (52)
Dining (3)
Overview
  • Excellent47%
  • Very good35%
  • Average13%
  • Poor3%
  • Terrible2%
Travellers talk about
“bistro food”(4 reviews)
“front desk”(55 reviews)
“room was clean”(27 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Additional information
Offers from Courtyard by Marriott Charlotte Arrowood
Special Offer: Member Rates
Hotel deals
Offers from Courtyard by Marriott Charlotte Arrowood
Special Offer: Member Rates
Hotel deals
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Reviews (360)
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Traveller rating
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122
46
14
8
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162
122
46
14
8
Show reviews that mention
All reviewsbistro foodfront deskroom was cleanfirst floorsouth carolinaeasy accessbusiness hotelparking lotenjoyed my staybusiness tripconvenient locationstayed here for one nightvery nice hotelnice staygreat roomhotel roomhotel staff
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1 - 5 of 352 reviews
Reviewed 4 weeks ago via mobile

We spent the night and found check in to be good the guy that checked us in had a great personality and was very quick in getting us checked in. The room was clean and in good shape. I wish it would have had a...More

Thank barryt376
Response from TrishaFincher, Event Specalist at Courtyard by Marriott Charlotte ArrowoodResponded 4 weeks ago

Thank you so much for the review! We are pleased to hear you enjoyed your stay with us! We do try to accommodate multiple options for food in the market so we are glad you did find that helpful! Next time you're able to stay...More

Reviewed May 22, 2018

So - if it weren't for they miss the little things, the review would have been higher this time. The room is old school but nicely decorated. While I don't like it, the bistro 2 is in so that was updated. And the TV works...More

1  Thank TravelManSouth
Response from TrishaFincher, Event Specialist at Courtyard by Marriott Charlotte ArrowoodResponded May 23, 2018

This sounds odd, I apologize for your experience. Perhaps there was an issue in the system and you got checked into a room that was not clean as that does not at all sound like a fully clean room. We could have easily moved rooms...More

Reviewed May 12, 2018 via mobile

Stayed here during my business trip to Charlotte as all Ballantyne area hotels were sold out. Was pleasantly upraised my level of service. Kudos to the staff. Rooms were clean and as you would expect of Courtyard. Bistro seems to be recently upgraded and breakfast...More

1  Thank KSeven T
Response from TrishaFincher, Event Specialist at Courtyard by Marriott Charlotte ArrowoodResponded May 14, 2018

Thank you so much for the review! We are glad you were pleasantly surprised with our hotel and enjoyed the level of service we offer, I will gladly pass your kind words to the staff! The Bistro was actually just upgraded, you're right, we are...More

Reviewed April 9, 2018

Courtyard by Marriott hotels are all pretty similar but I wanted to write a quick note in praise of the excellent service of the front desk staff. Particularly Lindsay, who was very responsive with a problem with the lighting in my room, and Mitch who...More

1  Thank xpat4ever20
Response from TrishaFincher, Event Specalist at Courtyard by Marriott Charlotte ArrowoodResponded April 11, 2018

Thank you so much for your kind review, we appreciate your the time taken out to let us know how we are doing. We are pleased you enjoyed the service and your daughter could get her missing items back! We look forward ot hosting you...More

Reviewed April 7, 2018

I spent a few weeks in various Charlotte hotels while looking for a furnished rental. The Courtyard Marriott was by far the best stay in the Arrowood area. The property is far enough from I-77 so that it's quiet. The staff is phenomenal! Everyone from...More

1  Thank DivineMissPam
Response from TrishaFincher, Event Specalist at Courtyard by Marriott Charlotte ArrowoodResponded April 8, 2018

Thank very much for your amazing review! We do pride ourselves in our staff. We want you to feel at home and catered to while you stay with us, we are pleased you enjoyed your stay so much. Thank you again, they will be happy...More

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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Hotel Amenities
Free Parking
Business Centre with Internet Access
Wheelchair Access
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Non-Smoking Hotel
Airport Transportation
Banquet Room
Breakfast Available
Room amenities
Air Conditioning
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Outdoor pool
Details
Price range
US$90 - US$183 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Best Value Hotel in Charlotte
#24 Romantic Hotel in Charlotte
#25 Family Hotel in Charlotte
#53 Business Hotel in Charlotte
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$90 - US$183 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Best Value Hotel in Charlotte
#24 Romantic Hotel in Charlotte
#25 Family Hotel in Charlotte
#53 Business Hotel in Charlotte
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (42)
Room & Suite (52)
Dining (3)
Pool & Beach (3)
Questions & Answers
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Timothy L
July 14, 2016|
Answer
Response from Poppopca | Reviewed this property |
We travel with a service dog. I do not know I suggest you call them
0
Votes
jmccabe2016
June 1, 2016|
Answer
Response from Kellam21853 | Reviewed this property |
They did not offer any kind of shuttle services.
0
Votes
Londonundrground
October 16, 2015|
Answer
Response from Lindsay N | Property representative |
13 miles - gps says 20 minutes- we would be glad to have you!
1
Vote
Room Tips
"Top floor!"
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"Take rooms inside the Hotel or upper floors away from the parking lot"
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"consider asking for a room close to the desk if traveling solo"
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"Ask for closer to front desk if security is a concern"
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