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The hotel was clean, comfortable (especially the bed), staff was extremely friendly, and the patio area was a perfect gathering place for our group. One more thing, the coffee in the room was delicious.
We usually stay at SpringHill Suites as it works best for our family of 5, but it was not available for our stay. Unfortunately this Courtyard was a disappointing substitute.
Our room was on the 3rd floor, which had a terrible cigarette odor that floors...More
Response from Joseph P, Guest Relations Manager at Courtyard Charlotte SouthPark
We thank and appreciate you for taking the time to review our hotel.
We are a 100% non-smoking facility and for our rooms to smell of cigarette smoke is a rarity and I do apologize that you had experienced that while staying with us...More
I arrived after 10 for check in so had room on first floor by the elevator. Despite location it wasn't that loud. Consistent with Marriott - quality room, good wifi, everyone who works here is very nice. The woman working at the breakfast counter was...More
A lovely clean quiet place to rest after working or playing. Very safe and utterly fantastic amenities. Well maintained and staff was very attentive. Ample parking that is well lit. The beds were just that right balance between hard and soft, with premium sheets, pillows...More
I had a great experience at this hotel. I was concerned because this was my first time visiting charlotte, so I didn't know what part of town to stay in. The location was great, the hotel was very clean and the staff was very friendly...More