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    Embassy Suites by Hilton Charlotte

    4800 S Tryon St, Charlotte, NC 28217-2402
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    2017-09-03 2017-09-04
    Savings alert: 22% below average rate

    The price you found is 22% lower than this hotel's average rate of US$152/night.

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    US$118US$173
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    Traveller (168)
    Room & Suite (103)
    Dining (31)
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    Overview
    • Excellent42%
    • Very good26%
    • Average15%
    • Poor9%
    • Terrible8%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Multilingual Staff
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Self-Serve Laundry
    Shuttle Bus Service
    3.5 Star Hotel
    All hotel details
    Offers from Embassy Suites by Hilton Charlotte
    Special Offer: Hilton Labor Day Sale!
    Hotel deals
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    Rooms
    Sep 3Sep 4
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (1,294)
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    There are newer reviews for Embassy Suites by Hilton Charlotte
    See the most recent reviews

    21 - 25 of 1,286 reviews

    Reviewed 5 July 2017

    I was very unsatisfied with my stay at this hotel. The toilet in our room overflowed at 1 am in the morning. A bag that was in the bathroom got damaged. When I called the front desk the clerk seemed unsympathetic. However, he did manage...More

    Review collected in partnership with Embassy Suites Hotels
    Thank 602kenyam
    Response from KevinCharlotte, General Manager at Embassy Suites by Hilton CharlotteResponded 6 July 2017

    Hi 602kenyam, Thanks very much for your comments. We value your feedback and I've shared it with the team as it was not typical of our cleanliness standards. I apologize as we fell short during your recent stay. We monitor the pool throughout the day...More

    Reviewed 5 July 2017

    Improve Wi-Fi in rooms for guests . Hotel very clean, neat and update. I would recommend to others. Good food and nice hotel in general. Staff was very hospitable and helpful. I always say nothing like Southern Hospitality.More

    Review collected in partnership with Embassy Suites Hotels
    Thank 480shanekac
    Response from KevinCharlotte, General Manager at Embassy Suites by Hilton CharlotteResponded 6 July 2017

    Hi 480shanekac, Thanks very much for your review. I was happy to see you enjoyed your stay but wanted to let you know we are planning to upgrade our Wi-Fi system shortly. I hope to see you the next time you're back in Charlotte. Take...More

    A TripAdvisor Member
    1
    Reviewed 3 July 2017 via mobile

    I have stayed at tons of Embassy Suites and never had a complaint.....until now. My family and I stayed at this establishment over the 4th of July weekend and it was the worse experience ever... After we checked-in and went to our room there was...More

    Thank A TripAdvisor Member
    Response from KevinCharlotte, General Manager at Embassy Suites by Hilton CharlotteResponded 6 July 2017

    Hello, Thanks very much for your comments. I apologize for the issues you encountered as this is not representative of the typical service we offer. We employ a professional pest control company that routinely treats every room. We also monitor our pool water throughout the...More

    Reviewed 3 July 2017

    Friendly staff, very knowledgeable about local attractions. Quick and easy check-in. love the complimentary breakfast and managers reception. close (10 min) to airport.Roomy suite. Only drawback was a tiny shower.

    Review collected in partnership with Embassy Suites Hotels
    Thank 442jamesy
    Response from KevinCharlotte, General Manager at Embassy Suites by Hilton CharlotteResponded 6 July 2017

    Hi 442jamesy, Thanks so much for your feedback! I'm happy to see you enjoyed your stay and hope to have your return soon. All the best, Kevin - GM

    Reviewed 1 July 2017 via mobile

    When you travel with little kids 10hs in a vehicle for a day is too much. Great staff. Nice and Clean Room . It's always good when you have cooked to order Breakfast. Evening Reception is always a plus.

    Thank William W
    Response from KevinCharlotte, General Manager at Embassy Suites by Hilton CharlotteResponded 6 July 2017

    Hi William W, Thank you very much for your comments. I'm happy to see you enjoyed your stay and had the time to take advantage of our breakfast and reception. I hope to have you return soon. Cheers! Kevin - GM

    HYATT house Charlotte Airport
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    About
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Hotel Amenities
    • Free Parking
    • Business Centre with Internet Access
    • Room Service
    • Shuttle Bus Service
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Self-Serve Laundry
    • Room amenities
    • Microwave
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    Details
    • Price range
    • US$149 - US$281 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #38 Business Hotel in Charlotte
    • #43 Romantic Hotel in Charlotte
    • #49 Family Hotel in Charlotte
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 274
    • Reservation Options
    • TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Hotels.com, Priceline, Expedia, Orbitz, TripOnline SA, Travelocity, Hotwire, Cancelon, Cheap Tickets, Agoda, getaroom.com and HotelQuickly so you can book your Embassy Suites by Hilton Charlotte reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • North Carolina >
    • Charlotte >
    • Eagle Lake
    • Also Known As
    • Embassy Suites Charlotte ,
    • Charlotte Embassy Suites
    Add Photo Photos
    Traveller (168)
    Room & Suite (103)
    Dining (31)
    Pool & Beach (11)
    Hotel & Grounds (124)
    Bathroom (14)
    Business Centre & Event Rooms (2)
    Nearby
    Sponsored by:
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    369 reviews
    .21 km away
     
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    .57 km away
     
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    2.25 km away
     
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    .20 km away
     
    Nearby Restaurants
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    Carolina Prime Steakhouse
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    Nearby Attractions
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    1.18 km away
    The Sleepy Poet Antiques Mall
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    Ask a question
    Questions & Answers
    Kristen K
    1 April 2017|
    AnswerShow all 4 answers
    Response from KevinCharlotte | Property representative |
    Hi terps3. Breakfast hours are 6am-9:30am Mon-Fri and 7am-10:30am on Sat and Sunday. Take care, Kevin
    0
    Votes
    Hannie1976
    12 October 2016|
    AnswerShow all 3 answers
    Response from Charlotte S | Property representative |
    Hello, Thank you for your inquiry. At this time we have an estimated completion of November 1st, however this will most likely change. It is best to call the hotel directly and inquire about our renovation updates... More
    0
    Votes
    kfd559
    24 July 2016|
    AnswerShow all 5 answers
    Response from Charlotte S | Property representative |
    Easiest route is to take 49 (South Tryon) heading North just a bit past 4 miles. 77 will be jammed during rush hours. Another option is on Old Pineville road about a mile from the hotel. Charlotte has a light rail and we are... More
    0
    Votes
    Room Tips
    "Ask for close to the elevator if walking is an issue."
    Read review
    "try the other Embassy Suites by the racetrack-much nicer"
    Read review
    "The atrium gets very loud in the evenings, get a room that does not face into it."
    Read review
    "All rooms overlook the downstairs hospitality area."
    Read review
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