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About
#62 of 212 hotels in Charlotte
Location
Cleanliness
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Value
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Fairfield Inn & Suites Charlotte Uptown, a hotel with outstanding service to make all of your travels easy and comfortable - at an exceptional value. We are always ready to welcome you with amenities like thoughtfully designed guest rooms and suites that allow you to work and relax, free Wi-Fi throughout the hotel to stay connected during your stay, and fitness facilities that include a pool and exercise room. Our hotel in Uptown Charlotte offers locally craft beer and southern favorites at our on-site restaurant and pub, Q-Tavern! Fairfield Inn & Suites Charlotte Uptown also offers state of the art and innovated meeting spaces. With over 9600 square feet of event space in our Studio 220 facility, our team of meeting and catering professionals are here to help fashion any event you need. You'll always find the courteous service you deserve, plus all the little things you expect from Fairfield Inn & Suites to help you get it done when you travel. We hope to see you soon in Uptown Charlotte!
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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Free shuttle or taxi services
Business Centre with Internet Access
Conference facilities
Car park
Wifi
Pool / beach towels
Pool with view
Outdoor pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Shuttle bus service
Banquet room
Meeting rooms
Baggage storage
Newspaper
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Fireplace
Housekeeping
Room service
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Modern
Location
71Somewhat walkable
Grade: 71 out of 100
97Restaurantswithin 1 km
24Attractionswithin 1 km
Contact
201 S McDowell St, Charlotte, NC 28204-2218
Getting there
Rental CarsSee all Charlotte car hire
320Reviews7Q+A64Room tips
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+1
My visit was 15-18 November 2022 on business. Arrived before the cold rain came in, so I decided to eat from restaurant bar on site. I had checked the reviews and location of the hotel prior to my arrival. It is nicely located to many sites, activities, and restaurants. However, the weather was cold. So, when back in this area, I will probably try the hotel again. The hotel is located across the street from the courthouse. Although the cost was steep for parking, the security was worth it. The garage is covered and the parking slots are wide, which I appreciated. What I did manage to see of lounge and pool seating area was nice. The entrance way & elevators seemed a little worn but the rest of the hotel made up for it. Room was cleaned but not to my standards, so I did do some cleaning, but when you housekeeping staff is chatting on the phone and trying to clean at the same time, then you understand the standard. That is what I witnessed the day I checked into my room. This also was the first time to see you needed a credit card to use the safe. Imagine that. No suite rack in room either. The first day for breakfast, opened late but the food was decent for me. Not a big eater. Didn’t appreciate the woman who came down with her dog, don’t like my food around animals and the man who came down in his PJs, which was ignorant. I really don’t understand selfish people. The dinner area was very nice but on the first day, the tables were not wiped down from night before. The rest of the week went better. Gym area small like most but spacey. I always check beds by pulling up sheet corners on the beds, no critters, but would suggest hotel do like others and place plastic covers on mattresses to protect them from guess who spill things on them or to prevent any future bug problems that could get undetected from chatting housekeeping staff. They would have noticed that they did not place the cups in the room that are used for hot drinks instead of those thin water cups. I had to get my cups from downstairs. At least the heating vents were clean. Overall, some others on my business trip stayed in hotels that made me happy for the choice I made. The food in their QTavern was average for a cold rainy day. The conversations I had with other guest while waiting for food was pleasant. If back in the area, I may give the hotel another try. Its location to everything makes it good and when you see the pilots using it, then you know it’s a good fit.…
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Date of stay: November 2022Trip type: Travelled on business
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Team Marriott, Guest Services / Front Office at Fairfield Inn & Suites Charlotte Uptown
Responded Dec. 18, 2022
Dear MEHEL3, Thank you for your review regarding your recent stay at our hotel. It's great knowing how much you enjoyed all Charlotte has to offer and the fact that our hotel is so close to places such as the NASCAR Hall of Fame and Bank of America Stadium. However, we regret not meeting some of your expectations. We hope you will give us another chance to prove ourselves on a future visit. Sincerely, Bill Moore General Manager Fairfield Inn & Suites Charlotte Uptown
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel's Favourite
amazing stay! clean facilities, great location, good breakfast but the most important part of this hotel is their staff. the front desk people were so kind and nice! especially the night shift. we did a late check-in as we were driving from NY and got to the hotel by 11:30 pm and the front desk rep helped us big time! it was nice to be greeted with such energy and kindness, especially when you are tired after a long trip. if I ever travel back to NC will definitely go back to this hotel.
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Date of stay: July 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Team Marriott, Guest Services / Front Office at Fairfield Inn & Suites Charlotte Uptown
Responded Jul. 5, 2022
Dear SraCastillo-Zambrano, Thank you for your wonderful rating and review regarding your stay at the Fairfield Inn & Suites Charlotte Uptown. We are glad you enjoyed our exceptional amenities and our front desk associates' service. Our closeness to downtown makes us an excellent choice for travelers to the Charlotte area. Thank you again for taking time out of your busy day to recognize our efforts. We look forward to welcoming you again. Sincerely, Bill Moore General Manager Fairfield Inn & Suites Charlotte Uptown
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
Well let me say, this hotel is like a motel now. 1. When I checked in, one rep helped me and the other rep was on her cell phone shopping. I had to ask about my upgrade as a rewards member. The acted like I was bothering them when I checked in. 2. Elevators smelled horrible!!! Sticky floors. 3. Rooms ungodly!!! See pictures!!! My wife put a towel down to place her luggage on. That’s a sign how bad it was. The restaurant on-site was the same and I gave them a separate review.
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Date of stay: November 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Team Marriott, Guest Services / Front Office at Fairfield Inn & Suites Charlotte Uptown
Responded Nov. 28, 2022
Dear 617hankj, Thank you for evaluating your recent stay with us. We apologize for the unpleasant experience you encountered with our associates and are sorry the room you were in did not meet your expectations. We appreciate all your feedback and will share it with the appropriate department to ensure these are not repeated. Furthermore, we regret your inconvenience at our elevators and on-site restaurant. We are grateful for your patience in these matters and hope we will have an opportunity to regain your trust in us again. Sincerely, Bill Moore General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Visiting friends in Charlotte for one night only at Thanksgiving. This hotel is sort of plopped in the middle of a block and you might not even realize it's there. There are views of the freeway and the edge of the Elizabeth neighborhood from one side. The other side faces uptown, but is in the middle of government buildings, so not great views. Very convenient and easy to access from 277, close to shopping, hospitals and the government center. This hotel is close to many restaurants and neighborhoods. My room is comfortable, very clean and quiet (except for some late night hot rodding). It looks like it has been recently remodeled and updated. The lobby is pretty and there are several areas where you could sit and have private conversations. There is a restaurant and bar and a delicious self-serve breakfast with actual real food and great coffee! The parking deck is easy in and out. My visiting friends who stopped by for coffee were able to get their parking validated. Parking is kind of expensive at $25. The parking deck is very bright and well lit if you're coming in at night. I'm traveling solo and feel safe.…
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Date of stay: November 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Team Marriott, Guest Services / Front Office at Fairfield Inn & Suites Charlotte Uptown
Responded Nov. 25, 2022
Dear tessc465, Thank you for choosing Fairfield Inn & Suites Charlotte Uptown and for your lovely comments about our property and the location. We are glad you were pleased with the clean accommodations and that the breakfast was an excellent start to your day. We appreciate you sharing about our convenient and safe parking. It is a pleasure to learn you enjoyed your time with us; we hope to welcome you again soon. Sincerely, Bill Moore General Manager Fairfield Inn & Suites Charlotte Uptown
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We could not be more pleased with our stay here. Clean, centrally located and the front desk staff were amazing. Especially Ray Haddad ! Good selection for breakfast too. We have been to Charlotte many times, but have always tried different hotels since we had never found one to our liking. Some were dirty, didn’t seem safe or had odd parking options. We have found our hotel for all future Charlotte trips.
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Date of stay: September 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Team Marriott, Guest Services / Front Office at Fairfield Inn & Suites Charlotte Uptown
Responded Sep. 26, 2022
Dear TraceM49, We appreciate you taking the time to write a review about your visit to the Fairfield Inn & Suites Charlotte Uptown. It was a pleasure to read how much you enjoyed our clean, comfortable facilities, convenient location, and helpful staff. Thank you for sharing your gracious comments about our front desk associates, especially Ray, providing excellent service. We appreciate all your comments and are glad that we will be your first choice in the future whenever you are in Charlotte. Sincerely, Bill Moore General Manager Fairfield Inn & Suites Charlotte Uptown
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I would love to say a HUGE thanks to the lovely Charlotte who served breakfast during our stay. Her hospitality was next to none. The place itself had a pool that was heated and comfy bedding and the service was the best we’ve had so far.
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Date of stay: August 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Team Marriott, Guest Services / Front Office at Fairfield Inn & Suites Charlotte Uptown
Responded Aug. 7, 2022
Dear 808izzyb, Thank you for your feedback regarding your stay at the Fairfield Inn & Suites Charlotte Uptown. We are pleased that you rested well and liked our facilities and the exceptional service by our associates. Charlotte is terrific at anticipating our guests' needs and ensuring their stay is most memorable. She will be pleased to read your compliments. Thank you for being our guest; we look forward to serving you again soon. Sincerely, Bill Moore General Manager Fairfield Inn & Suites Charlotte Uptown
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
Very clean and beautiful hotel. I was looking for something within walking distance to the spectrum center and that wouldn't break the bank. This place was perfect. They had a free breakfast, a great outdoor pool, a restaurant/bar on site and they accommodated my every special request... which was to be put on a high floor with a balcony and city view.. they also gave me an early checkin and a late checkout. Employees were nice and helpful. The walk to the Spectrum center was about 10 to 15 minutes.. so not bad at all. I don't really have much bad to say about this place. The beds were comfy and the place was clean and updated. If I had to say anything negative at all it would just be the price to park. I feel like parking should be included in the price of the hotel room, not an add on. Especially for people with handicap stickers...it should most def be free to park. Alot of hotels and resorts I've stayed at accommodate free parking and even valet services for people with handicap placards. Other then that I very much enjoyed my stay and will return! One more thing foe those looking for the best price. Agoda offered a fantastic deal compared to all the other hotel sites. It was almost $80 cheaper to book with agoda. So I highly recommend checking them first! …
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Date of stay: July 2022Trip type: Travelled solo
Room Tip: $25 a day to park and a $25 incidental fee.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Team Marriott, Guest Services / Front Office at Fairfield Inn & Suites Charlotte Uptown
Responded Jul. 15, 2022
Dear BreanR, Thank you for your review regarding your stay at the Fairfield Inn & Suites Charlotte Uptown. We are glad you enjoyed our well-appointed accommodations and the exceptional service provided by our staff. Our closeness to downtown and our in-house amenities, including a full-service restaurant and bar, make us an excellent choice for travelers to the Charlotte area. However, we regret your disappointment with our parking fee. These fees are competitively priced and listed on our website, and we will share your comments appropriately. Thank you again for all of your feedback; we look forward to welcoming you again. Sincerely, Bill Moore General Manager Fairfield Inn & Suites Charlotte Uptown
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
From check in to check out, superb customer service. Very polite, friendly, and responsive. Breakfast hot and plentiful. Fitness center equipment adequate and clean. Outdoor Pool area relaxing and spacious. Housekeeping came to room twice, quickly fixed both issues. Room clean, comfy bed, shower spray strong and water hot. Great working areas in common, lobby area, no issues with WiFi, plenty of outlets. Overall, this stay exceeded expectations by far - definitely will stay here on our next trip. Kudos to all the staff and management for a job well done!
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Date of stay: April 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Team Marriott, Guest Services / Front Office at Fairfield Inn & Suites Charlotte Uptown
Responded Apr. 22, 2022
Dear vthokie9293, Thank you for being a guest at Fairfield Inn & Suites Charlotte Uptown and for the perfect rating. We are delighted to learn that from check-in to check-out, your stay was nothing short of exceptional. We are also thrilled to know you were pleased with our outstanding service, comfortable accommodations, and thoughtful amenities. It was a pleasure to host you, and we look forward to your return visit. Sincerely, Bill Moore General Manager Fairfield Inn & Suites Charlotte UptownSincerely,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I stopped by on Friday, 11-19-21 to visit some family who were in town. I hadn't been to this location since 2015 when this hotel was used as the main hotel for my wedding guests. The lobby was clean. I saw employees wearing masks. There were signs reminding people that masks were required in certain common areas. I did see people mask less, including someone getting off an elevator. The elevator & hallway leading to the room were both clean. I've always liked the interior colors of the rooms. Not being here since 2015, the staff is doing a good job with the upkeep.
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Date of stay: November 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Team Marriott, Guest Services / Front Office at Fairfield Inn & Suites Charlotte Uptown
Responded Nov. 23, 2021
Dear Guest, Thank you for returning to Fairfield Inn & Suites Charlotte Uptown and for your kind comments. We are glad that you liked our well-kept property and were impressed with the wonderful service provided by our associates. Our highest priority is to take care of our guests, and we appreciate you acknowledging our commitment to maintaining safe and dependable accommodations. Thank you again for being our guest, and we hope to serve you again soon! Thank you again, Bill Moore General Manager Fairfield Inn & Suites Charlotte Uptown
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I recently stayed at this property for 3 nights. Everything was very beautiful. I really enjoyed the restaurant and bar that is on property as well. With that being said, Jim G. was phenomenal! I would have never guessed that Jim was a new employee; he was very knowledgeable about his job, prompt, personable, and gave great recommendations. I have worked for Marriott for a few years and if I was the General Manager, and if we had a bar, I would have definitely tried to get him to work for my property. The manager over the restaurant and bar, it was also a pleasure speaking with her. I can't remember her name unfortunately but she has red hair and she is very nice. The check-in process was smooth with Melissa and she was really kind. The only input I have that I think needs to be worked on is greeting the guests each time they walk in the door and using L.E.A.R.N.…
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Date of stay: November 2021
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Team Marriott, Guest Services / Front Office at Fairfield Inn & Suites Charlotte Uptown
Responded Nov. 14, 2021
Dear HotelTrav97, We appreciate you choosing the Fairfield Inn & Suites Charlotte Uptown and thank you for sharing your wonderful experience online. We take great pride in providing excellent service to our guests, and reading your comments assures us that we are on the right track. We will share your kind words with Jim and Melissa, and this will encourage them to keep up the great work that they are doing. We appreciate your feedback and look forward to having you stay with us again. Thank you again, Bill Moore General Manager Fairfield Inn & Suites Charlotte Uptown
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$151 - US$204 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
crowne plaza charlotte hotel charlotte, charlotte crowne plaza
FORMERLY KNOWN AS
Charlotte Plaza Uptown Hotel
LOCATION
United StatesNorth CarolinaCharlotteSecond Ward
NUMBER OF ROOMS
193
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Frequently Asked Questions about Fairfield Inn & Suites Charlotte Uptown
Which popular attractions are close to Fairfield Inn & Suites Charlotte Uptown?
Nearby attractions include Queen City Rides (0.7 km), Belk Theater at Blumenthal Performing Arts Center (1.0 km), and NASCAR Hall of Fame (0.7 km).
What are some of the property amenities at Fairfield Inn & Suites Charlotte Uptown?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Fairfield Inn & Suites Charlotte Uptown?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Fairfield Inn & Suites Charlotte Uptown?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Fairfield Inn & Suites Charlotte Uptown?
Yes, a parking garage, paid public parking nearby, and secured parking are available to guests.
What are some restaurants close to Fairfield Inn & Suites Charlotte Uptown?
Conveniently located restaurants include The Capital Grille, Dresslers Restaurant, and Mama Ricotta's.
Are there opportunities to exercise at Fairfield Inn & Suites Charlotte Uptown?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Fairfield Inn & Suites Charlotte Uptown have an airport shuttle?
Yes, Fairfield Inn & Suites Charlotte Uptown offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Fairfield Inn & Suites Charlotte Uptown located near the city centre?
Yes, it is 1.0 km away from the centre of Charlotte.
Are any cleaning services offered at Fairfield Inn & Suites Charlotte Uptown?
Yes, dry cleaning and laundry service are offered to guests.
Does Fairfield Inn & Suites Charlotte Uptown offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.