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    Hilton Charlotte University Place

    8629 J M Keynes Dr, Charlotte, NC 28262-8426
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    2017-10-08 2017-10-09
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    US$179US$227
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    Traveller (222)
    Room & Suite (78)
    Dining (13)
    Holiday Inn Charlotte-University Place
    713 reviews
    #4 of 178 hotels in Charlotte
     
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    Overview
    • Excellent60%
    • Very good24%
    • Average9%
    • Poor5%
    • Terrible2%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Shuttle Bus Service
    3.5 Star Hotel
    All hotel details
    Offers from Hilton Charlotte University Place
    Special Offer: Double Points,Every Stay
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    Holiday Inn Charlotte-University Place
    713 reviews
    #4 of 178 hotels in Charlotte
     
    Drury Inn & Suites Charlotte Northlake
    771 reviews
    #6 of 178 hotels in Charlotte
     
    Drury Inn & Suites Charlotte University Place
    373 reviews
    #25 of 178 hotels in Charlotte
     
    Courtyard Charlotte University Research Park
    135 reviews
    #83 of 178 hotels in Charlotte
     
    Rooms
    Oct 8Oct 9
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (1,589)
    There are newer reviews for Hilton Charlotte University Place
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    301 - 305 of 1,574 reviews

    Reviewed 27 August 2016

    We held our family reunion here. Ours was among several others(too many to count), coupled with a HUGE national fraternity conclave; a bit chaotic. But, KUDOS to a hotel staff that hunkered down(on all levels and "in spite of") avoiding what could have been disastrous....More

    1  Thank marthab214
    Response from Marieta B, Guest Loyalty Manager at Hilton Charlotte University PlaceResponded 30 August 2016

    Dear MarthaB214, We thank you for taking the time to give us your feedback in the areas in which we can make improvements to make our guest have a better experience. I will share your comments with upper management with the front desk design and...More

    Reviewed 25 August 2016 via mobile

    King room on executive level. Frendly staff. Frances at desk very helpful. Bellman Cannon also very helpful. Room clean and comfortable. A shower wand would be nice to have in tub/shower. Food good and hotel close to shopping area. Easy access from I485. If executive...More

    Thank sgsmith72
    Response from Marieta B, Guest Loyalty Manager at Hilton Charlotte University PlaceResponded 30 August 2016

    Dear SGSmith72, Thank you for taking the time to write a review of your recent stay. We were delighted to hear you enjoyed your stay from the minute you walked up to our hotel and was greeted by our bellman, Ray Cannon and checked-in by...More

    Reviewed 23 August 2016 via mobile

    So where do I start? This really is an old hotel and the proof is in the old decor. While the hotel has undergone a renovation it still desperately needs help. The bathroom has clear water damage, some of the walls have wood wall paper...More

    Thank MsBFab
    Response from David S, General Manager at Hilton Charlotte University PlaceResponded 30 August 2016

    Dear Valued Guest, Thank you for giving us your feedback from your recent stay. We appreciate your feedback as this gives us a clear picture of the areas of the hotel that still need our attention. I will bring this matter up with our team....More

    Reviewed 23 August 2016

    The hotel was clean, and everyone was very nice. Our room was very nice the beds were comfortable, and the bathroom was clean. I would stay here again, but I would not order the cheese and meet tray again on arrival. It was not good...More

    Review collected in partnership with Hilton Hotels & Resorts
    Thank Michelle S
    Response from David S, General Manager at Hilton Charlotte University PlaceResponded 30 August 2016

    Dear Michelle S, Thank you for your feedback from your recent stay. We have addressed your issue from your survey and it appears there was a confusion from the hors' doeuvres tray and glad we were able to clear up that issue. Our freshly made...More

    Reviewed 18 August 2016

    A beautiful clean building and good food are only one part of the equation. If you don't add the right mix of service minded individuals then your goal for an exceptional customer experience cannot be achieved. I must commend you (Human Resources) for doing an...More

    Thank Cathy H
    Response from Marieta B, Guest Loyalty Manager at Hilton Charlotte University PlaceResponded 22 August 2016

    Dear Cathy H, Thank you for your 5-Star review of your recent stay. We were delighted that you enjoyed your stay and more importantly that our staff met and exceeded your expectations. Hats off to our lovely ladies in the Executive Lounge: Sherry, Edith and...More

    Holiday Inn Charlotte-University Place
    713 reviews
    #4 of 178 hotels in Charlotte
     
    Drury Inn & Suites Charlotte Northlake
    771 reviews
    #6 of 178 hotels in Charlotte
     
    Drury Inn & Suites Charlotte University Place
    373 reviews
    #25 of 178 hotels in Charlotte
     
    Courtyard Charlotte University Research Park
    135 reviews
    #83 of 178 hotels in Charlotte
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Free Parking
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Business Centre with Internet Access
    • Shuttle Bus Service
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Conference Facilities
    • Multilingual Staff
    • Room amenities
    • Air Conditioning
    • Microwave
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Outdoor pool
    Details
    • Price range
    • US$132 - US$226 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #13 Family Hotel in Charlotte
    • #16 Business Hotel in Charlotte
    • #21 Romantic Hotel in Charlotte
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 243
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Hotels.com, Hilton Hotels Direct, Travelocity, Expedia, Orbitz, Priceline, TripOnline SA, Hotwire, Cheap Tickets, HotelsforEveryone, Cancelon, HotelQuickly and getaroom.com so you can book your Hilton Charlotte University Place reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • North Carolina >
    • Charlotte
    • Also Known As
    • Hilton Charlotte University Place Hotel Charlotte ,
    • Hilton Hotel Charlotte ,
    • Charlotte Hilton
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    Traveller (222)
    Room & Suite (78)
    Dining (13)
    Pool & Beach (4)
    Hotel & Grounds (154)
    Bathroom (26)
    Business Centre & Event Rooms (10)
    Nearby
    Sponsored by:
    Holiday Inn Charlotte-University Place
    713 reviews
    .45 km away
     
    Drury Inn & Suites Charlotte Northlake
    771 reviews
    10.03 km away
     
    Drury Inn & Suites Charlotte University Place
    373 reviews
    .44 km away
     
    Courtyard Charlotte University Research Park
    135 reviews
    .35 km away
     
    Nearby Restaurants
    Ciro's Italian Restaurant
    157 reviews
    .13 km away
    Boardwalk Billy's Raw Bar & Ribs
    233 reviews
    .16 km away
    Famous Toastery
    29 reviews
    .21 km away
    Edgewater Bar & Grille
    81 reviews
    .02 km away
    Nearby Attractions
    Great Wolf Lodge Water Park
    502 reviews
    6.78 km away
    SEA LIFE Charlotte-Concord Aquarium
    362 reviews
    7.11 km away
    Hendrick Motorsports Complex
    378 reviews
    6.50 km away
    Cabarrus County Convention & Visitors Bureau
    11 reviews
    6.92 km away
    Ask a question
    Questions & Answers
    Shopgrl2009
    11 August 2017|
    AnswerShow all 6 answers
    Response from Theresa F | Property representative |
    Hi, yes the Executive Lounge is open 7 days a week. Breakfast is served from 6:30am-10:00am and evening light refreshments from 5:00pm-7:00pm. The Executive Lounge closes daily at 9:00pm. I hope this information is helpful... More
    0
    Votes
    kimlo
    9 April 2017|
    AnswerShow all 4 answers
    Response from Theresa F | Property representative |
    Hello, Our hotel is located 20 minutes from the airport. There is not a shuttle to pick up or drop off at the airport. Best Regards, Theresa Foust Guest Loyalty Manager
    1
    Vote
    jamus e
    7 March 2017|
    AnswerShow all 2 answers
    Response from Theresa F | Property representative |
    Jamus E, Thank you for your inquiry! However, we only have an outdoor pool. -Hilton Charlotte University Place
    0
    Votes
    Room Tips
    "try to get the special floors after 9th floor"
    Read review
    "Higher floors on north side have best views of pond"
    Read review
    "Go up as high as you can"
    Read review
    "Remember to give your member number to get a gift. Ours was bottle of water."
    Read review
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