We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Hilton Charlotte University Place

Show Prices
#18 of 175 Hotels in Charlotte
Certificate of Excellence
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Hilton Charlotte University Place
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

1,433 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Hilton Charlotte University Place
See the most recent reviews
Showing 1,418: English reviews
Lewiston Woodville, North Carolina
Reviewed 9 April 2016 via mobile

Had an outstanding time here at The Hilton in the University area of Charlotte Nc. The lady enjoyed the view, the cleanliness, the great staff and restaurants. This was a nice experience. The hotel is right in the center of almost anywhere you like to go. The prices were very reasonable for this hotel. I sure to stay here again...

 Report
Helpful?
Thank Antonio W
Marieta B, Guest Loyalty Manager at Hilton Charlotte University Place, responded to this review

Dear Antonio W, Thank you for the 5-STAR REVIEW of your recent stay. We were delighted to hear you enjoyed one of our newly renovated rooms over looking the lake and that our staff went above and beyond to make you feel welcome. Hats off to one of our Front Office Supervisors, Juan Carlos for taking great care of you....

Valley Stream, New York
Reviewed 6 April 2016 via mobile

I was pleasantly surprised by this venue! I just remember going to the Marriott brunches with family when I was younger and hating it so when I heard we were going here this year it was a little off putting. It actually was really, really good! The spread was amazing, raw bar, seafood, carving station with roasted duck and braised...

 Report
Helpful?
Thank awesomemike
Marieta B, Guest Loyalty Manager at Hilton Charlotte University Place, responded to this review

Dear AwesomeMike, Thank you for your excellent review of your dining experience for our Easter Brunch. We are very excited to hear great feedback from our guests. Hats off to our Food & Beverage Team for doing an outstanding job in preparing the food and setting up such a wonderful spread. We welcome you back!! Thank you for the great...

Glastonbury, United States
Reviewed 6 April 2016

The front desk staff was unusually unfriendly. I did not feel welcomed at all. When I was leaving it seemed like a bother to get a printed copy of my bill and was never asked how my stay was, etc. The room was nothing too special. I was staying there on business trip and I don't think I would choose...

Review collected in partnership with Hilton Hotels & Resorts
 Report
Helpful?
Thank Betsy M
Marieta B, Guest Loyalty Manager at Hilton Charlotte University Place, responded to this review

Dear Betsy M, I was disheartened to hear about the poor service you received during check-out. We appreciate the candid feedback of our guests, as it give us a clear picture of the areas in which we fell short and I will share your comments with our Front Desk Manager. We use these reviews as training tools for our staff...

Roanoke, United States
Reviewed 5 April 2016

The hotel was great and had a great location and view if you get a water view. Staff was friendly and attentive! They even give you complimentary water and the check in time took no time at all. Hotel was clean! Will defiantly stay here again!

Review collected in partnership with Hilton Hotels & Resorts
 Report
Helpful?
Thank Erin P
Marieta B, Guest Loyalty Manager at Hilton Charlotte University Place, responded to this review

Dear Erin P, Thank you for your excellent 5-STAR REVIEW of your recent stay. We were delighted to hear that you enjoyed the convenient location. We were also very happy to hear that our staff went above and beyond to deliver you excellent customer service. Your review speaks volumes to prospective guests looking for a hotel to stay that cares...

Cary, NC, United States
Reviewed 3 April 2016

Have stayed here several times before, and the quality and service have been excellent each time. The location is great, the rooms are very nice and the staff is unfailingly pleasant and helpful. I'll use them the next time I have an overnight trip to Charlotte.

Review collected in partnership with Hilton Hotels & Resorts
 Report
Helpful?
Thank Richard H O
Marieta B, Guest Loyalty Manager at Hilton Charlotte University Place, responded to this review

Dear Richard, Thank you for your 5-STAR REVIEW of your recent stay. We were delighted to hear that you enjoyed your stay and that the customer service is outstanding. We strive to make every guest feel important and we are glad to hear that you will be back to stay with us again soon. Thank you for your referrals to...

Charlottesville, Virginia
Reviewed 1 April 2016

Very polite and professional staff! Comfortable beds! I didn't try the restaurant but I'll be back. Good hotel for business or family. No indoor pool but the outdoor pool looks nice. Too cool for us to use this trip.

 Report
Helpful?
Thank Tom C
Marieta B, Guest Loyalty Manager at Hilton Charlotte University Place, responded to this review

Dear Tom C, Thank you for your 5-STAR REVIEW of your recent stay. We were delighted to hear that you enjoyed your stay and that the customer service is outstanding. We strive to make every guest feel important and we are glad to hear that you will be back to stay with us again soon. We hope you will have...

Columbia, SC, United States
Reviewed 31 March 2016

Easy in & easy out. Digital Key availability on the phone made this stay so easy I barely even needed to stop in at the front desk. Great new feature and of course getting a copy of the bill emailed means I won't lose the receipt. The only thing to make this better would be to provide better internet access...

Review collected in partnership with Hilton Hotels & Resorts
 Report
Helpful?
Thank Byron D
Marieta B, Guest Loyalty Manager at Hilton Charlotte University Place, responded to this review

Dear Bryon D, Thank you for your 5-STAR REVIEW of your recent stay. We were delighted to hear that you enjoyed your stay and that the customer service is outstanding. It was great to get feedback from our new Hilton Honors Digital Key Check-in and were glad to hear that it was so convenient and easy to use. We strive...

New Hampshire, United States
Reviewed 31 March 2016

My stay was excellent. My room turned out to be right over the giant a/c compressor outiside, but the windows are so soundproofed I barely heard it. I ordered a snack and glass of wine in my room the night I arrived and it arrived within minutes. I was woken up at 1:30 a.m. by the guest in the room...

Review collected in partnership with Hilton Hotels & Resorts
 Report
Helpful?
Thank Christine M
Marieta B, Guest Loyalty Manager at Hilton Charlotte University Place, responded to this review

Dear Christine M, Thank you for your 5-STAR REVIEW of your recent stay. We were delighted to hear that you enjoyed your stay and that the customer service is outstanding. I am sorry you were disturbed by another guest speaking loud on the phone, but yes, we do have rooms that are not adjoining to one another. Hats off to...

North Carolina
Reviewed 30 March 2016

Stayed here for a business trip weekend. I had a king bed but my friends had a double bed room . They said the beds were too small for 3 people to a room. I was near the elevators, drink machine and ice machines. But I didn't have any noise issues. The hotel was clean. Room was clean and had...

 Report
Helpful?
Thank Atv-cruiser
Marieta B, Guest Loyalty Manager at Hilton Charlotte University Place, responded to this review

Dear ATV Cruiser, Thank you for your 5-STAR REVIEW of your recent stay. We were delighted to hear that you enjoyed your stay and that the customer service is outstanding. We were glad to hear that our hotel is conveniently located to many shops and restaurants within walking distance. We were glad you found the rooms comfortable, fresh and clean....

Reviewed 30 March 2016 via mobile

Stayed there for a business weekend. Had the King bed. Friends had the double beds and they said the beds were way to small for 3 people in a room. But my king was nice and comfy. Room was clean and smelled like fresh air. Meeting rooms were nice. They provided nice croissants for the morning. Fresh coffee orange juice...

 Report
Helpful?
Thank Tucretia L
Marieta B, Guest Loyalty Manager at Hilton Charlotte University Place, responded to this review

Dear Tucretia, Thank you for your 5-STAR Review. We were delighted to hear that you enjoyed one of our newly renovated rooms. Hats off to our Housekeeping Staff who go above and beyond to be sure every guest room is clean and fresh. Hats off to our Banquets Staff as well who worked tirelessly to make your event a success,...

256 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (194)
Viewed
Dining (5)
Viewed
Hotel & Grounds (26)
Viewed
Bathroom (21)
Viewed
Room/Suite (44)
Viewed
Business Centre/Function Rooms (2)
Viewed
View from Room (11)
Viewed
Pool/Beach Area (2)
Viewed
Other (83)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (62)
Viewed
Hotel & Grounds (3)
Viewed
Pool/Beach Area (2)
Viewed
Bathroom (5)
Viewed
Room/Suite (21)
Viewed
Business Centre/Function Rooms (8)
Viewed
Dining (8)
Viewed
Other (15)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Charlotte hotels
Second Ward
Hilton Charlotte Center City
Show Prices
Show Prices
Show Prices
Barclay Downs
Renaissance Charlotte SouthPark Hotel
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
Official Description (provided by the hotel)
Lakeside multistory hotel & adjacent tower located mins. from University of North Carolina-Charlotte & Charlotte Motor Speedway. ... more   less 

Additional Information about Hilton Charlotte University Place

Address: 8629 JM Keynes Dr, Charlotte, NC 28262
Region: United States > North Carolina > Charlotte
Price Range: $164 - $330 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Charlotte University Place 3.5*
Number of rooms: 243
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Hilton Hotels Direct, Booking.com, Hotels.com and Priceline so you can book your Hilton Charlotte University Place reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Charlotte University Place Hotel Charlotte
Hilton Hotel Charlotte
Charlotte Hilton
Hotel Style:
#13 Family Hotel in Charlotte
#16 Business Hotel in Charlotte
#21 Romantic Hotel in Charlotte
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Hilton Charlotte University Place staff and other travellers.
9 questions
Ask a question
4 months ago
Greensboro, North Carolina
Charlottesville, Virginia
9 months ago
Warrington, United Kingdom
11 months ago

See all questions (9)

Questions? Get answers from Hilton Charlotte University Place staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Great views!!!”
 of 5 bubbles stephaniesJ2418WE, 15 Feb 2017 | Read review
“Request a room close to the elevator if you are high up. But the elevator location is not in the middle of the hall.”
 of 5 bubbles javalover5050, 11 Feb 2017 | Read review
“Trust the staff...they are awesome”
 of 5 bubbles kimwJ2678ZF, 28 Dec 2016 | Read review
“We were on the 9th floor and had a nice view of the Boardwalk area.”
 of 5 bubbles P4340DDsusanm, 19 Nov 2016 | Read review
“Eat lunch at the on site hotel - it's worth it!”
 of 5 bubbles dewanahartley, 1 Nov 2016 | Read review
5 of 5