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Hilton Charlotte University Place

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Traveller (232)
Room & Suite (104)
Dining (13)
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Overview
  • Excellent61%
  • Very good23%
  • Average9%
  • Poor5%
  • Terrible2%
Travellers talk about
“man made lake”(21 reviews)
“lake view”(18 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Additional information
Offers from Hilton Charlotte University Place
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hilton Charlotte University Place
Special Offer: Double Points, Every Stay
Hotel deals
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Nearby Hotels
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Reviews (1,715)
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All reviewsguest loyalty managerman made lakelake viewthe executive loungesmall lakecharlotte universityfamily reunionshopping and restaurantsbusiness tripvery nice hotelvalet parkingparking lotconferenceweddingbanquetconcertbellman
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321 - 325 of 1,698 reviews
Reviewed December 20, 2016

I do not remember the persons name that was covering the executive lounge during my stay but I have to say.... She was the most friendliest, warm welcoming, and easy to talk to person I ran into during my stay at the Hilton. She was...More

Review collected in partnership with Hilton Hotels & Resorts
Thank peterrL9175FF
Response from Theresa F, Guest Relations Manager at Hilton Charlotte University PlaceResponded December 21, 2016

Dear Valued Guest, Thank you for sharing your kind remarks regarding the Executive Lounge attendant. I'm happy to know that she was friendly, warm welcoming and easy to talk. I'll be sure to share your wonderful comments with her. I'm glad you enjoyed your stay...More

Reviewed December 20, 2016

Was there for my nephew's graduation from UNCC. Chose this hotel because of the proximity to the ceremony. The lobby area looks great. The rooms were just ok....nothing that great. It needed some additional cleaning...found strands of hair in the bathroom. Carpet did not look...More

Review collected in partnership with Hilton Hotels & Resorts
Thank swauncy
Response from Theresa F, Guest Relations Manager at Hilton Charlotte University PlaceResponded December 21, 2016

Dear Valued Guest, How exciting to have attended your nephew's graduation. I'm glad we could accommodate you for such a special moment. We sincerely appreciate your feedback and we're very sorry you found strands of hair in the bathroom. I've spoken with the Executive housekeeper...More

Reviewed December 18, 2016

The atmosphere was perfect for our party. The food buffet was very good, hot, plenty of choices, fresh and plenty of it. The dance floor was big enough for all who wanted to dance and the music was great?More

Review collected in partnership with Hilton Hotels & Resorts
Thank M2105ZXtimd
Response from Theresa F, Guest Relations Manager at Hilton Charlotte University PlaceResponded December 20, 2016

Dear Valued Guest, We were delighted to hear you enjoyed your stay and found the atmosphere to be perfect. We thank you for your kind comments about the music and food buffet that was served during your party. We look forward to welcoming you back...More

Reviewed December 15, 2016

Excellent Hotel, great location, great staff, good food, good value but the wifi is unreliable. I was here on business and it was hard to work because the wifi was very weak, Called the Help Desk reported the issue but it was not resolved before...More

Review collected in partnership with Hilton Hotels & Resorts
Thank Z2310XAlindap
Response from Theresa F, Public Relations Manager at Hilton Charlotte University PlaceResponded December 16, 2016

I was glad to hear you enjoyed your stay and that our staff met and exceeded your expectations. We sincerely appreciate your feedback and we're very sorry the Wi-Fi was not working well. Our Executive Team is reviewing the wifi connection to improve our guest's...More

Reviewed December 13, 2016

One of the friendliest hotels I have ever stayed at. Sherry in the executive lounge was fantastic. Shared many laughs with bartender Nicky. Jailyn, front desk, was very friendly and helpful. I highly recommend this hotel.More

Review collected in partnership with Hilton Hotels & Resorts
Thank Phyllis W
Response from Theresa F, Public Relations Manager at Hilton Charlotte University PlaceResponded December 16, 2016

Dear Valued Guest, Thank you for taking a moment to share your experience. I am pleased to hear you found the hotel and staff extremely satisfying to your liking. I'm glad to hear that Sherry, Jailyn, and Nicky were helpful and friendly, I'll be sure...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Free Parking
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Microwave
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
US$129 - US$203 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#13 Family Hotel in Charlotte
#16 Business Hotel in Charlotte
#21 Romantic Hotel in Charlotte
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$129 - US$203 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#13 Family Hotel in Charlotte
#16 Business Hotel in Charlotte
#21 Romantic Hotel in Charlotte
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (232)
Room & Suite (104)
Dining (13)
Pool & Beach (4)
Business Centre & Event Rooms (10)
Questions & Answers
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arthursN1282HN
April 6, 2018|
AnswerShow all 5 answers
Response from MRSROCKL | Reviewed this property |
Only if you are on the concierge floors.
1
Vote
Shopgrl2009
August 11, 2017|
AnswerShow all 6 answers
Response from Kimberly M | Property representative |
Hi, yes the Executive Lounge is open 7 days a week. Breakfast is served from 6:30am-10:00am and evening light refreshments from 5:00pm-7:00pm. The Executive Lounge closes daily at 9:00pm. I hope this information is helpful... More
0
Votes
kimlo
April 9, 2017|
AnswerShow all 4 answers
Response from Kimberly M | Property representative |
Hello, Our hotel is located 20 minutes from the airport. There is not a shuttle to pick up or drop off at the airport. Best Regards, Theresa Foust Guest Loyalty Manager
1
Vote
Room Tips
"ask for a room that is lake view"
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"Rooms at the end of halls are super quiet and away from noisy foot traffic"
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"Lake view would be better than parking lot"
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"Ask for lake view unless you enjoy looking at parking lots."
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