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Holiday Inn Charlotte Airport Hotel

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#31 of 177 Hotels in Charlotte
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Holiday Inn Charlotte Airport Hotel
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294 Reviews from our TripAdvisor Community

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Kansas City, Missouri
Reviewed 2 days ago NEW

The Holiday Inn at the Charlotte Inn was reasonably priced, the staff were all very friendly and our accommodations were comfortable. The breakfast buffet however, offered only a limited number of items - the breakfast pototoes and the quiche were both rather bland.

Thank williame975
Saugerties, NY
Reviewed 8 January 2017

This is not a review on accommodations, just on their attitude and their customer service. My 20 yr old son was flying into Charlotte to catch a connecting flight. His final destination in Utah was having a major snow storm so we thought his flight would be cancelled. I called around to reserve a room for him for the night...

1Thank UpstateNYGal
About Hotel's Favourite Review
Amy S, General Manager at Holiday Inn Charlotte Airport Hotel, responded to this review

UpstateNYGal, Thank you for your 5 star review of the Holiday Inn Charlotte Airport, we pride ourselves on legendary service and taking care of our guests. Loushanta is definitely a superstar and lives the values we pride ourselves on. If you are ever in Charlotte and need a place to stay I hope you think of us. I am glad...

Riverside, California
Reviewed 4 days ago NEWvia mobile

Check in was quick and easy. Janel helped me get signed up for a IGH account after I told her I would likely be staying somewhere 25-30 times a year with my new job. I wrote down and confirmed verbally my email address to get started. Long story short I still do not have my number nor can I confirm...

Thank Pres1ton
Nebo, North Carolina
Reviewed 6 days ago NEWvia mobile

An awesomely clean hotel. Very nicely decorated and spotless. I loved the room I stayed in. Large and comfy king sized bed. Nice large tv. If I have any negative st all it was the hot water. It took a very long time to even get warm. I reported it and hopefully it's working now.

Thank Nscrgram
Amy G, Manager at Holiday Inn Charlotte Airport Hotel, responded to this review

Thank you for sharing about the hot water during your stay. We often rely on guest sharing their experiences to help us identify issues.

Reviewed 6 days ago NEWvia mobile

Yuwhanna Cad was a great waiter. He was polite and helpful. He took his time and explain things in detail. Food was okay a little high but wonderful service. Would come again while attending flight attendant School.

Thank Ashley S
Amy G, Manager at Holiday Inn Charlotte Airport Hotel, responded to this review

I love that you took time to get the name of your waiter. Thank you for the feedback. I will be sure to share with him. We look forward to your return visit in the near future.

Orlando, Florida
Reviewed 6 days ago NEW

I have stayed at this hotel 4 times this past year, and my stay improves each time. First time I stayed on an upper floor close to the elevator and I could hear it every time it opened off until late at night.Then one time I stayed in a room where I could hear the entire conversation my neighbors were...

Thank Ilse j
Amy G, Manager at Holiday Inn Charlotte Airport Hotel, responded to this review

Thank you for your repeat business. We look forward to seeing you again soon. If you have any issues with noise please contact the front desk so they can address. Some rooms may be considered quieter than others but every guests should be able to get a good nights rest.

new jersey
Reviewed 1 week ago

We were at the end of a very long day on a journey that included 4 connections. There were a few delays along the way and we missed our final connection due to bad weather. Thus the unexpected and very late arrival in Charlotte. We booked into the Holiday Inn Charlotte and checked in at around 3AM. The hotel shuttle...

Thank roadtrippingdog
Amy G, Manager at Holiday Inn Charlotte Airport Hotel, responded to this review

Thank you for sharing your experience with us. I wish your stay had been intentional rather then being a result for 4 misconnections. Nonetheless thank you for allowing us to provide your unexpected accommodations. We hope the remainder of the trip was stress free for you.

Singapore, Singapore
Reviewed 2 weeks ago via mobile

When I walked over from my hotel for dinner. Since it's the nearest one near my hotel that doesn't have restaurant. Good plating and calling it artisan doesn't make the food good. It was salty and over sauced.

1Thank HockLye
Amy G, Manager at Holiday Inn Charlotte Airport Hotel, responded to this review

Thank you for taking the stroll over from the neighboring hotel. I am sorry to hear you didn't care for your meal selection. I hope you shared your feedback with the waiter and we had a chance to correct it while you were still dining with us.

Clarksville, Tennessee, United States
Reviewed 2 weeks ago via mobile

Had to stay because of weather. Had a great stay. Nice hotel. Great bar. Recently renovated. Comfortable. Nice staff. Highly recommend. Clean rooms. Shuttle service. Good breakfast. Noticed many airline staff stay there regularly.

Thank Tiffany S
Amy G, Manager at Holiday Inn Charlotte Airport Hotel, responded to this review

Thank you for your recent stay at Holiday Inn Charlotte Airport. We are glad we were able to provide safe comfortable accommodations during your weather relayed stay. We find that often weather causes delays for connecting flights. Thank you for taking advantage of our various amenities and for sharing your feedback with other guests.

Atlanta, Georgia
Reviewed 3 weeks ago

Through no fault of hotel staff the refrigerator had been turned to it's coldest setting by a previous guest. Not realizing that fact, I put 2 days of food in it only to find it ruined the next day. When I told Vincent he was quick to respond. He reset the temperature on the fridge and replaced the food that...

Thank Holle G
Amy G, Manager at Holiday Inn Charlotte Airport Hotel, responded to this review

Thank you for sharing your recent experience. Customer issues can be a gift and in your case that is exactly what this is. Thank you for sharing with our team and with other guests. We look forward to your next visit.

61 photos of this hotel

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04/06/2017 05/06/2017
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  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Multilingual Staff
  • Laundry Service
Official Description (provided by the hotel)
The newly renovated Holiday Inn Charlotte Airport is located just one mile away from Charlotte Douglas International Airport and minutes from the Queen City's finest attractions. Our 7 million dollar state-of-the-art renovation includes guest rooms, lobby, restaurant, bar, and over 5,000 square feet of meeting space, as well as exterior renovations to include building, parking lot, and landscaping. Amenities include complimentary in-room Wi-Fi access, fitness center, 24-hour business center, complimentary 24-hour airport shuttle service, outdoor pool, complimentary on-site parking, and The Hub Bar & Grill. The Hub Bar & Grill is a full service restaurant offering classic American cuisine for breakfast, lunch, and dinner with a wide variety of draft beer, wine, and cocktails. The Holiday Inn Charlotte Airport is only minutes away from some of the area's finest attractions including the Carolinas Aviation Museum, Billy Graham Library, US National Whitewater Center, Charlotte Convention Center, Bank of America Stadium, Uptown Charlotte, NASCAR Hall of Fame, Charlotte Knights Stadium, Carowinds Amusement Park, and Charlotte Motor Speedway. ... more   less 

Additional Information about Holiday Inn Charlotte Airport Hotel

Address: 2707 Little Rock Rd, Charlotte, NC 28214-3020
Region: United States > North Carolina > Charlotte
Price Range: $154 - $251 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Charlotte Airport Hotel 3*
Number of rooms: 200
Reservation Options:
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Also Known As:
Charlotte Holiday Inn
Holiday Inn Charlotte
Hotel Style:
#26 Romantic Hotel in Charlotte
#30 Business Hotel in Charlotte
#42 Family Hotel in Charlotte
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Charlotte Airport Hotel staff and other travellers.
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Questions? Get answers from Holiday Inn Charlotte Airport Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“corner rooms away from elevator are quietest”
137ilsej, 16 May 2017 | Read review
“Check the temp on the fridge before using.”
h0lleg, 28 Apr 2017 | Read review
“Great rooms”
rong185, 27 Apr 2017 | Read review
“If you don't want a very long walk down a very long hallway, ask for one near an elevator.”
JWLeigh, 23 Feb 2017 | Read review
“1st or 2nd floor back of the building away from airport”
240judithr, 28 Jan 2017 | Read review
5 of 5
US$102* /night
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