Holiday Inn Charlotte University, an IHG hotel
Holiday Inn Charlotte University, an IHG hotel
8520 University Executive Park Drive, Charlotte, NC 28262
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Avg. C$145 /night, 10/7 - 10/8
C$225
per night
C$177
per night
C$129
per night
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4.5
#23 of 207 hotels in CharlotteLocation
Cleanliness
Service
Value
The Charlotte University HotelThe Holiday Inn Charlotte University is north of Center City and right on I-85, making it convenient to the multitude of businesses and exciting attractions.Charlotte University City is a prominent financial center, and houses such businesses as Electrolux, AT&T, TIAA, Equitable, Norfolk Southern Wells Fargo, Walmart, Carrier. Atrium Health University City and UNCC are within walking distance. Finish the night with room service, free Wi-Fi, and a movie on our 37-inch flat-screen. If you're here to get away from work for a change, we are just minutes from some spectacular hot spots as well! See a race at the Charlotte Motor Speedway or visit the NASCAR Hall of Fame. Sit under the stars at PNC Music Pavilion and hear your favorite bands or just go shopping at IKEA furniture and the Concord Mills Outlet Mall. Our Red Sky Lounge and Grille will provide a fun atmosphere for reliving the day and slowing down to a nice cool drink.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Bar / lounge
Free shuttle or taxi services
Business Centre with Internet Access
Conference facilities
Parking
Wifi
Outdoor pool
Restaurant
Breakfast available
Breakfast buffet
Outdoor dining area
Banquet room
Meeting rooms
Baggage storage
Newspaper
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Microwave
Cable / satellite TV
Bath / shower
Room service
Telephone
Wardrobe / wardrobe
Iron
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
Complimentary toiletries
Hair dryer
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Value
Family
Location
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 55 out of 100
55
20 Restaurants
within 0.5 kilometers
2 Attractions
within 0.5 kilometers
874Reviews12Q+A100Room tips
Reviews
Traveller rating
- 576
- 174
- 59
- 32
- 33
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Detailed Reviews
Hotel's Favourite
I would recommend this hotel to anyone who is staying in the Charlotte area. I booked a block of rooms for my hotel, and the hotel workers were nothing but helpful up to and during my stay. They made booking the block and helping others book as easy as possible. We had our rehearsal dinner there, and the food was amazing! The workers were very helpful in setting everything up and asking me and my wife what we wanted. The rooms were nice and clean, and the beds were comfortable. The hotel even gave my wife and I a small bottle of champagne and cheesecake to celebrate our marriage! This was a great hotel and if you are on the fence, you should definitely book.
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Date of stay: October 2022
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Stayed 4 nights in August. The property location is pretty good. There are a number of restaurants, bars and attractions fairly close. The hotel itself is nice and my room was well appointed, clean and up to date. The front desk staff was great, very friendly and attentive. I didn't get any house keeping as they only offer every 3 day service and it didn't seem necessary to get it for my last night. Currently the bar, restaurant, concierge room and pool are closed. They do serve a buffet breakfast on the weekend, which I didn't not take part in. I wish hotel properties would make it very clear prior to booking what services are available and operating. I guess my lesson is learn to call the property prior to booking.
Overall, if you want to be in this part of Charlotte, this is a decent property to stay.
Overall, if you want to be in this part of Charlotte, this is a decent property to stay.
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Date of stay: August 2021Trip type: Travelled on business
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Had a fabulous experience and hospitality with our server Tanya. Look forward to future visits! Holiday Inn has always took good care of us every time we had time away from home it is comfortable we feel safe the environment is always clean and staff from front desk to housekeeping and dining room staff very efficient we will continue to patronize the establishment
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Date of stay: September 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
There are plenty restaurants in the area. The front desk and hotel staff were very nice. I really liked that the breakfast attendant ensured that everyone followed hotel Covid policies while in the food area. The bedding is probably on its last leg. The pillows were lumpy, the bed was lumpy. The shower corners were moldy. We wipe everything down prior to settling in and picked up surface dirt on the wipes, but the room was livable for a night. I know that there are staffing shortages and have confidence that things will get better.
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Date of stay: August 2021
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from IHG Service, Owner at Holiday Inn Charlotte University, an IHG hotel
Responded Oct 20, 2021
Hello trvln_d_wrld, Thank you for taking the time to give us your feedback about your stay at our hotel. We're committed to providing an exceptional experience. I'm sorry to hear about your discomfort due to the condition of the pillows and the bed and the poor upkeep of the shower. I shared your review with our hotel management. Trust that all you've highlighted will be looked into, so we can better serve you in the future. On a lighter note, we're delighted to hear that you find our location accessible. I'll also make sure to let our Front Desk and breakfast attendant know that you were pleased with their customer service skills! We appreciate you choosing us for your accommodation needs. We look forward to hosting your stay again and we'll do our best to make your next visit as seamless as possible it can be! Stay safe, Jomar M. Case Manager IHGService
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I stayed here from August 16(checking in) to August 19(checked out). I had originally reserved for August 16 and 17th. I informed the reservation desk I would be staying one more night. I reserved and paid on August 17 for one night . On August 18th, I was called during the day and was asked why I had not checked out. I informed them I had paid for an extra night on August 17th. Over the phone I was right and they would correct it, when I returned to my room that evening , I could not get into my room and had to go to the front desk to activate the key. I didn't know until I look at my bank statement on August 20 that they had rebooked me and charged me $141 again. I was double charged. When I brought this to the attention to the manager Patricia , she admitted it was a mistake but said it was nothing she could do and I would have to wait for the money to be returned to my account. For that matter , she rudely hung up the phone. The beds were comfortable and the hotel was conveniently located and quiet The snack bar was a rip off ($8 dollars for a bottled Coke and a Hershey bar). Do yourselves a favor and pass this place by if you are looking for good customer service.
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Date of stay: August 2023Trip type: Travelled on business
Value
Location
Service
Room Tip: I have no tips.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from IHG Service, Owner at Holiday Inn Charlotte University, an IHG hotel
Responded Sep 3, 2023
Hi CDG1959, We appreciate your feedback. It’s great to hear from our most valued guest. Thanks for your loyalty and for always staying with our Holiday Inn. We provide the best lodging experience for every guest, and I'm sorry for the issues during your stay. I will be sharing your feedback with our hotel management for review. I've also sent you a private message to discuss this further. We hope to regain your trust and confidence in our service. Stay Safe! Carl J. Case Manager IHG Hotels and Resorts Service
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
DONT! There are plenty of other hotels. We stayed here on the third through the fifth. There’s only one operating elevator for seven floors. We never saw anyone working on it and I think it’s been the status quo for a while. Place is dingy and needs a facelift. I can’t understand how it got the rating it’s gotten. The price for the buffet is crazy (12$ each) so we chose the grocery store for cereal and stored our milk in the refrigerator in our unit. A much better choice because the buffet looked like very poor quality foods, loaded with chemicals and sugar. So I have no idea if it is worth the price but I’m guessing hell no. The beds are comfortable, the linens are dinging spotted as are the towels. I seriously do not recommend staying here.
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Date of stay: October 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Finally reviewing this holiday inn after many years of coming here. The staff is always courteous and attentive to your needs. The rates are very reasonable and the rooms and facilities are always clean and also updated. I wanted to commend the front staff and restaurant staff for their excellent service. Thida took care of us at breakfast this morning.
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Date of stay: January 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from SeanB3688, General Manager at Holiday Inn Charlotte University, an IHG hotel
Responded Jan 10, 2020
Good Day, We take pride in providing the best accommodations and service, so your compliments are appreciated. I’m delighted to learn your stay was pleasant and look forward to sharing your feedback with the entire team. Thank you for your attention in reviewing our hotel.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Room was ok, bathroom had dried toothpaste in sink and hair in shower and on floor and the soap/shampoo/conditioner was all empty or broke. The refrigerator door has been left ajar ans had frost built up in it and was, as expected warm. We let the front desk know about the bathroom and they offered to over us but we were headed out to a concert and no time to change rooms, just wanted to let them know.
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Date of stay: August 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from IHG Service, Owner at Holiday Inn Charlotte University, an IHG hotel
Responded Aug 26, 2023
Hello, SpartanMom93 It's always a pleasure to read the opinion of our valued guests. Thank you for making our Holiday Inn Charlotte University your primary choice for accommodation. I would like to take this chance to apologize for the situation you have encountered. Don't worry. I have shared your sentiment with our management for further attention. Our establishment aims to meet the highest expectations in your business or leisure trips. I hope you will visit again in the future. It would be a pleasure to host you once more. Stay safe and healthy until then! Alejandro G. Case Manager IHG Hotels & Resorts Service
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stayed in Charlotte for the Celtics game , and Mrs. Tonya was my server during my morning breakfast. She was on top of everything , she met each guest with a “ Good Morning How are You doing” or a “ Hey Sweetie” and said it with such a welcoming and inviting tone ! It felt like being home and hearing mama or auntie’s sweet voice when they great you in the am !
On top of that she was efficient, organized and made sure that each guests experience was excellent. every table was clean , food stayed stocked . I literally thought she was the kitchen manager because of the way she managed the floor in such excellence.
Thank you Holiday Inn for my stay :)
On top of that she was efficient, organized and made sure that each guests experience was excellent. every table was clean , food stayed stocked . I literally thought she was the kitchen manager because of the way she managed the floor in such excellence.
Thank you Holiday Inn for my stay :)
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Date of stay: January 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
My stay was great! Tanya and Yaslin were awesome each morning with their welcoming smiles and dedication to guest satisfaction! The breakfast buffet was absolutely delicious and the hotel was always very clean. Only con I have is not something that affected me, but just something I observed. During your selection make sure that you select a room with breakfast included. If you do not make that selection it will result in you paying for your breakfast.
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Date of stay: May 2024Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Room Tip: Buy the breakfast with your room rate it is cheaper.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The hotel is approximately 15 miles North of the airport and similar distance to downtown. It really isn’t convenient to either location, though it’s a good hotel.
Airport is approximately 14 miles and Downtown is 8 miles, depending where you're headed. I've seen posts where people have stayed at this hotel to attend NASCAR events, so it shouldn't be to bad of a commute. I hope this helps.
Dear GrantO899,
Unfortunately our hotel shuttle does not go to the airport. I believe there are several different taxi companies located at the Charlotte Airport that could bring you to our hotel and we could help you arrange the taxi for your departure back to the airport. The cost varies between taxi companies and depends on the number of people and amount of luggage.
Hello Kathy S,
Unfortunately we are not pet friendly but we do accept service animals.
Part of the room price. It is included in the room rate.
…
PRICE RANGE
C$141 - C$196 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn charlotte-university place hotel charlotte, charlotte holiday inn
LOCATION
United StatesNorth CarolinaCharlotteMineral Springs
NUMBER OF ROOMS
174
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Frequently Asked Questions about Holiday Inn Charlotte University, an IHG hotel
Which popular attractions are close to Holiday Inn Charlotte University, an IHG hotel?
Nearby attractions include Monster Mini Golf (0.3 km) and University City Axe House (0.3 km).
What are some of the property amenities at Holiday Inn Charlotte University, an IHG hotel?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Holiday Inn Charlotte University, an IHG hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Holiday Inn Charlotte University, an IHG hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Holiday Inn Charlotte University, an IHG hotel?
Yes, free parking is available to guests.
What are some restaurants close to Holiday Inn Charlotte University, an IHG hotel?
Conveniently located restaurants include TGI Fridays, Edgewater Bar & Grille, and Nakato Japanese Steakhouse.
Are there opportunities to exercise at Holiday Inn Charlotte University, an IHG hotel?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Holiday Inn Charlotte University, an IHG hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Holiday Inn Charlotte University, an IHG hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Holiday Inn Charlotte University, an IHG hotel?
Many travellers enjoy visiting Historic Rosedale (7.4 km).
Is Holiday Inn Charlotte University, an IHG hotel accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.