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Hilton Charlotte Center City

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#30 of 176 Hotels in Charlotte
Certificate of Excellence
GreenLeadersBronze level
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Hilton Charlotte Center City
Hilton Charlotte Center City
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1,306 Reviews from our TripAdvisor Community

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Showing 1,282: English reviews
Jersey City, New Jersey
Reviewed 28 March 2016

I first stayed in this hotel over 20 years ago, when it was run by Omni. Impressed that it is still in very good shape (clearly renovated once or twice since I was last there!). Our room was comfortable, with the exception of the bizarre placement of an overstuffed chair between the bed & window, which left about 1" of...

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Helpful?
Thank landminseattle
lmtaintor, Manager at Hilton Charlotte Center City, responded to this review

Dear landminseattle, Thank you for taking the time to post a review of your recent stay at the Hilton Charlotte Center City. I am glad you enjoyed your stay and chose to stay with us again after such a long time. Hopefully we will see you again before another 20 years passes. Sincerely, Lee Taintor Director of Operations Hilton Charlotte...

Reviewed 27 March 2016 via mobile

We were Pretty impressed with the room, staff are cordial, and very reasonable price on weekends. but one thing is that you have to rent a refrigerator. Most of attractions are within a walking distance from the hotel and a lot of good restaurants nearby.

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Helpful?
Thank Jeehye K
lmtaintor, Manager at Hilton Charlotte Center City, responded to this review

Dear Jeeyhe K, Thank you for taking the time to post a review of your recent stay at the Hilton Charlotte Center City. I am glad you enjoyed your stay and were able to take advantage of all that Charlotte has to offer just feet outside the hotel. We do have rooms that have fridges and we are in the...

Reviewed 27 March 2016 via mobile

We were here on business. The valet & front desk staff were very professional & pleasant. The gal who served us in the bar (she was there all 3 nights of our stay) was fabulous. I wish I had gotten her name. Our "hiccup"... We had 7:30am meeting and when we got up to shower there was no hot water....

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Helpful?
Thank Pottiehottie
lmtaintor, Manager at Hilton Charlotte Center City, responded to this review

Dear Pottiehottie, Thank you for taking the time to post a review of your recent stay at the Hilton Charlotte Center City. I am so glad you enjoyed your stay and had such great interactions with our team members. I am truly sorry for the issue you experienced with the hot water. During your stay we did have an issue...

North Carolina
Reviewed 26 March 2016 via mobile

Nice hotel that we got for $149 incl. breakfast. Went to BlackFinn for drinks after dinner. All walking distance. Epicenter is CLOSE. There is a wait for breakfast so go down and put your name on list and go pack or something to kill time maybe.

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Helpful?
Thank NCTraveler8674
lmtaintor, Manager at Hilton Charlotte Center City, responded to this review

Dear Fneirhdbfieshsv, Thank you for taking the time to post a review of your recent stay at the Hilton Charlotte Center City. I am very glad you enjoyed your stay and were able to take advantage of our close proximity to the Epicenter and other restaurants in the uptown area. I am sorry that there was a wait for breakfast....

Toronto, Canada
Reviewed 24 March 2016

This hotel is well placed near the cultural district. Things were gorgeous with spring in full flight. The hotel is a typical Hilton, they spend most of the money on the grand lobbies and not so much after that :) The room was quiet, clean and well presented. Service was very good. The hotel's restaurant had good meals and a...

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Helpful?
Thank Alan B
lmtaintor, Manager at Hilton Charlotte Center City, responded to this review

Dear Alan B, Thank you for taking the time to post a review of your recent stay at the Hilton Charlotte Center City. I am very glad you enjoyed your stay and enjoyed all that Charlotte had to offer. If you did experience any issues or concerns in our guest rooms please let me know. We take great pride and...

North Charleston, South Carolina
Reviewed 21 March 2016

I love this hotel. The accommodations are impeccable and the location can't be beat. It's worth paying a little more to stay on the executive level, although I'm surprised a complimentary drink isn't included as it is with Embassy Suites. Other than that, no complaints at all.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank MTCBells
lmtaintor, Manager at Hilton Charlotte Center City, responded to this review

Dear MTCBells, Thank you for taking the time to post a review of your recent stay at the Hilton Charlotte Center City. I am so glad you enjoyed your stay and hope you enjoyed the views from our Executive Lounge. We hope to see you again soon on your next trip to Charlotte. Sincerely, Lee Taintor Director of Operations Hilton...

Reviewed 21 March 2016

We stayed here for a convention at the convention center right next door, primarily because of it's location. The check-in process was very quick and efficient and the people there were all super friendly. However when we got to our room, it smelled of cigarette smoke something awful. We called back down and were told that they would send someone...

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Helpful?
Thank rocmartin2003
lmtaintor, Manager at Hilton Charlotte Center City, responded to this review

Dear rocmartin2003, Thank you for taking the time to post a review of your recent stay at the Hilton Charlotte Center City. I am very glad you enjoyed your stay but sincerely sorry for the condition of your first room. Our Housekeeping department should have identified any issues with your room and had them addressed prior to your arrival. I...

Rosedale, New York
Reviewed 20 March 2016

As soon as I arrived at the Hilton Charlotte Center City, I was greeted by a warm and welcoming receptionist at the front desk. She immediately inquired about my travels and, when I told her that I was eager to relax by going for a swim, she readily moved me to a room closer to the third floor YMCA Fitness...

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Thank LaRose P
lmtaintor, Manager at Hilton Charlotte Center City, responded to this review

Dear LaRose P, Thank you for taking the time to post a review of your recent stay at the Hilton Charlotte Center City. I am so glad you enjoyed your stay and had such great interactions with our team and were able to take advantage of the YMCA. The Y was recently renovated and it is a great amenity that...

Stuart, Virginia
Reviewed 20 March 2016 via mobile

Every member of the staff I met was super attentive. Remodeled guest rooms very modern & comfortable. Even though still remodeling the common areas, the staff easily made up for any inconvenience. Also great spot to walk to everything downtown.

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Thank M1835MDtimh
lmtaintor, Manager at Hilton Charlotte Center City, responded to this review

Dear M1835MDtimh, Thank you for taking the time to post a review of your recent stay at the Hilton Charlotte Center City. I am glad you enjoyed your stay and had such positive interactions with our team. Our team is what makes our Hilton unique; we take great pride in ensuring each and every one of our guests has nothing...

Charlotte, North Carolina
Reviewed 15 March 2016 via mobile

Booked a group for a wedding. Rooms were on 5 different floors, no where near each other. Air conditioning did not work despite repeated pleas to desk. Little things wrong, no knobs on lamps, pistachio shell under bedside table, etc. Most folks at desk unresponsive. Not concerned about our complaints. For. $200 + a night and $18-25 for parking, one...

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Helpful?
Thank fmj2014
lmtaintor, Manager at Hilton Charlotte Center City, responded to this review

Dear fmj2014, Thank you for taking the time to post a review of your recent stay at the Hilton Charlotte Center City. I am truly sorry for the experience you had and all the issues during your stay. We take great pride in our hotel and services and I am very disappointed we did not come close to meeting our...

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Relax at the Hilton Charlotte Center City hotel and enjoy our downtown location. Our Charlotte hotel is situated in the heart of the city across from the Charlotte Convention Center, within walking distance to restaurants, entertainment, and museums. Travel to the hotel from Charlotte/Douglas International Airport in just 15 minutes. Maintain fitness regimens at the local YMCA Health Club featuring the latest cardiovascular equipment, exercise classes and an Olympic-sized lap pool. Wind down in the hotel at the Coastal Bar, enjoying the atmospheric lighting and innovative cocktails. Dine in the Coastal Kitchen restaurant serving American classics with a new Southern twist. Retire to a contemporary Guest room featuring the latest multimedia technology on the 42-inch plasma TV. Get down to business at the work desk with an ergonomic chair or simply relax on the comfortable bed. Choose an executive room or suite for more space, great views of the city, and Executive Lounge privileges including a complimentary breakfast and drinks and snacks in the evenings. ... more   less 

Additional Information about Hilton Charlotte Center City

Address: 222 E 3rd St, Charlotte, NC 28202-2315
Region: United States > North Carolina > Charlotte > Second Ward
Price Range: $175 - $509 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Charlotte Center City 4*
Number of rooms: 400
Reservation Options:
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Also Known As:
Hilton Charlotte Center City Hotel Charlotte
Hilton Hotel Charlotte
Charlotte Hilton
Hotel Style:
#4 Luxury Hotel in Charlotte
#8 Green Hotel in Charlotte
#36 Business Hotel in Charlotte
#48 Romantic Hotel in Charlotte
#52 Family Hotel in Charlotte
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Charlotte Center City staff and other travellers.
11 questions
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Boston, Massachusetts
4 months ago
Chapel Hill, North Carolina
Indianapolis, Indiana
over a year ago

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Questions? Get answers from Hilton Charlotte Center City staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request room away from elevator and high private floors”
 of 5 bubbles jjric, 19 Mar 2017 | Read review
“don't get a-joining rooms unless you want to feel like you are living together... make sure you are on a quiet floor if you want sleep.”
 of 5 bubbles AnnieMF, 8 Mar 2017 | Read review
“Choose a corner King I've stayed in 615 and this year 915. Larger than a standard King.”
 of 5 bubbles pamz36, 7 Mar 2017 | Read review
“a lot of room selections, probably get what you pay for”
 of 5 bubbles jasonaM164LF, 15 Feb 2017 | Read review
“quiet floors, city views, close to everything”
 of 5 bubbles laurasE577MB, 13 Feb 2017 | Read review
5 of 5