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Hilton Charlotte Center City

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#32 of 176 Hotels in Charlotte
Certificate of Excellence
GreenLeadersBronze level
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Hilton Charlotte Center City
Hilton Charlotte Center City
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1,300 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Charlotte Center City
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Showing 1,277: English reviews
Carmel Valley, California
Reviewed 14 August 2015

Having stayed at many Hiltons I must say this is one of the worst experiences I've had. Was there for a family wedding with many rooms booked for the event. Front desk staff was beyond rude about delivering Welcome bags to wedding guests. Room wasn't cleaned by 3 pm, two days in a row I had to call for maid...

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Thank SCluvtrips
Denver, United States
Reviewed 13 August 2015

I was in Charlotte for the National General Convention of Alpha Phi Alpha Fraternity, Inc and found my stay to be plesant and staff helpful. I would have appreciated it if at check in i was informed of the executive lounge benefits and schedule of daily events.

Review collected in partnership with Hilton Hotels & Resorts
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Thank Roderic W
west of Washington, DC
Reviewed 12 August 2015

This hotel is kept clean, but is beginning to show wear and tear without overdue updating. I felt staff was rude and not very accommodating despite being one of the hotel's top tier travelers. Plenty of other choices in the area, that's where I'll be next time.

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1Thank Nyr4
lmtaintor, Manager at Hilton Charlotte Center City, responded to this review

Dear Nyr4, Thank you for taking the time to post a review of your recent stay at the Hilton Charlotte Center City. I am truly sorry for the level of service you experienced during your stay. We have very high standards and I am sincerely disappointed that we did not come close to achieving those standards in regards to your...

Cedar Point, United States
Reviewed 11 August 2015

Nice Hotel, Nice Location, It was in walking distance to many of Charlotte attractions. The rooms were clean and staff was courteous. The rooms were quiet and the beds comfortable and there was a nice view of the town.

Review collected in partnership with Hilton Hotels & Resorts
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Thank Elbert G
lmtaintor, Manager at Hilton Charlotte Center City, responded to this review

Dear Elbert G, Thank you for taking the time to post a review of your recent stay at the Hilton Charlotte Center City. I am so glad you enjoyed your stay and hope to see you on your next trip to Charlotte. Sincerely, Lee Taintor Director of Operations Hilton Charlotte Center City Lee.Taintor@hiltoncentercity.com

Atlanta, Georgia
Reviewed 7 August 2015

We stayed here two nights in order to go to the Discovery Place museum and some other activities in Center City. It was very affordable, nice rooms, clean, and the executive floor lounge was great with fantastic staff. We were traveling with another family and our only complaint is that there really weren't places where we could gather to hang...

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Thank Akhly
lmtaintor, Manager at Hilton Charlotte Center City, responded to this review

Dear Akhly, Thank you for taking the time to post a review of your recent stay at the Hilton Charlotte Center City. I am glad you enjoyed your stay but truly sorry that you did not find the hotel kid friendly. There are a number of activities within a few minutes’ walk of the hotel for families of all ages....

Reviewed 6 August 2015

We called the Hilton as we were pulling into Center City and were able to score a great room at a great price. Parking was $18 but I found that it was still cheaper than the $20/$25 charged at other downtown hotels. It was perfect walking distance to anywhere downtown. Our room was very clean and the rest of the...

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Thank Courtney S
lmtaintor, Manager at Hilton Charlotte Center City, responded to this review

Dear Courtney S, Thank you for taking the time to post a review of your recent stay at the Hilton Charlotte Center City. I am glad you chose to stay with us last minute and had such a great stay. Hilton has recently rolled out a new program that allows all HHonors members who book through Hilton.com and directly through...

charlotte, United States
Reviewed 6 August 2015

this place was really great! Centrally located so that we could just park the car in the deck and walk everywhere! The beds were really comfortable, the showers were just the right tempaerature and pressure. The hotel staff was extremely helpful and the rooms were very clean!

Review collected in partnership with Hilton Hotels & Resorts
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Thank Anissa N
lmtaintor, Manager at Hilton Charlotte Center City, responded to this review

Dear Anissa N, Thank you for taking the time to post a review of your recent stay at the Hilton Charlotte Center City. I am so glad you enjoyed your stay. I hope to welcome you back the next time your travels take you to Charlotte. Sincerely, Lee Taintor Director of Operations Hilton Charlotte Center City Lee.Taintor@hiltoncentercity.com

Reviewed 5 August 2015 via mobile

Parking area is a little tricky, just pay attention to make the correct turns. Check in/out was very quick and easy. Called down early to valet at Checkout and my car was waiting on us. During our stay my young teenage daughter and I walked everywhere. We felt very safe in doing so. Lots of convenient places to eat in...

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Thank Mommaofafew
lmtaintor, Manager at Hilton Charlotte Center City, responded to this review

Dear Mommaofafew, Thank you for taking the time to post a review of your recent stay at the Hilton Charlotte Center City. I’m glad you enjoyed your stay and had a great time at the concert. Charlotte is an incredible city to walk at all times of the day and night. I am very glad you were able to experience...

Reviewed 5 August 2015

The hotel is clean, service was good; check in and out was efficient, parking was decent and the location cannot be beat for food and entertainment access. The hotel is located within easy driving distance of shopping and sports activities.

Review collected in partnership with Hilton Hotels & Resorts
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Thank marianneh427
lmtaintor, Manager at Hilton Charlotte Center City, responded to this review

Dear marianneh427, Thank you for taking the time to post a review of your recent stay at the Hilton Charlotte Center City. I am very glad you enjoyed your stay and all that Charlotte has to offer. I hope to welcome you back on your next trip to Charlotte. Sincerely, Lee Taintor Director of Operations Hilton Charlotte Center City Lee.Taintor@hiltoncentercity.com

Suitland, United States
Reviewed 4 August 2015

I checked in with husband and grandchildren. We were tired from a long week of activities. The hotel was exceptional and our stay was also. We used the pool, stream room, basketball court and weight lifting equipment. We enjoyed a wonderful breakfast before getting on the road and were so happy we stayed there that we wished we had left...

Review collected in partnership with Hilton Hotels & Resorts
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Thank Angela J
lmtaintor, Manager at Hilton Charlotte Center City, responded to this review

Dear Angela J, Thank you for taking the time to post a review of your recent stay at the Hilton Charlotte Center City. I am very glad you and your family enjoyed your stay. One of the great amenities we are able to offer our guests is the newly renovated YMCA. The Y is an incredible facility that offers our...

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Relax at the Hilton Charlotte Center City hotel and enjoy our downtown location. Our Charlotte hotel is situated in the heart of the city across from the Charlotte Convention Center, within walking distance to restaurants, entertainment, and museums. Travel to the hotel from Charlotte/Douglas International Airport in just 15 minutes. Maintain fitness regimens at the local YMCA Health Club featuring the latest cardiovascular equipment, exercise classes and an Olympic-sized lap pool. Wind down in the hotel at the Coastal Bar, enjoying the atmospheric lighting and innovative cocktails. Dine in the Coastal Kitchen restaurant serving American classics with a new Southern twist. Retire to a contemporary Guest room featuring the latest multimedia technology on the 42-inch plasma TV. Get down to business at the work desk with an ergonomic chair or simply relax on the comfortable bed. Choose an executive room or suite for more space, great views of the city, and Executive Lounge privileges including a complimentary breakfast and drinks and snacks in the evenings. ... more   less 

Additional Information about Hilton Charlotte Center City

Address: 222 E 3rd St, Charlotte, NC 28202-2315
Region: United States > North Carolina > Charlotte > Second Ward
Price Range: $180 - $527 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Charlotte Center City 4*
Number of rooms: 400
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Orbitz, Priceline, Hotels.com and HotelsforEveryone so you can book your Hilton Charlotte Center City reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Charlotte Center City Hotel Charlotte
Hilton Hotel Charlotte
Charlotte Hilton
Hotel Style:
#4 Luxury Hotel in Charlotte
#8 Green Hotel in Charlotte
#36 Business Hotel in Charlotte
#48 Romantic Hotel in Charlotte
#52 Family Hotel in Charlotte
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Charlotte Center City staff and other travellers.
11 questions
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Boston, Massachusetts
4 months ago
Chapel Hill, North Carolina
Indianapolis, Indiana
over a year ago

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Questions? Get answers from Hilton Charlotte Center City staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request room away from elevator and high private floors”
 of 5 bubbles jjric, 19 Mar 2017 | Read review
“don't get a-joining rooms unless you want to feel like you are living together... make sure you are on a quiet floor if you want sleep.”
 of 5 bubbles AnnieMF, 8 Mar 2017 | Read review
“Choose a corner King I've stayed in 615 and this year 915. Larger than a standard King.”
 of 5 bubbles pamz36, 7 Mar 2017 | Read review
“a lot of room selections, probably get what you pay for”
 of 5 bubbles jasonaM164LF, 15 Feb 2017 | Read review
“quiet floors, city views, close to everything”
 of 5 bubbles laurasE577MB, 13 Feb 2017 | Read review
5 of 5