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Hilton Charlotte Executive Park

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Hilton Charlotte Executive Park
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523 Reviews from our TripAdvisor Community

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Showing 508: English reviews
Charlotte, North Carolina
Reviewed 2 days ago NEW

Did not offer many services as listed on website (pillow menu, airport shuttle, HBO movie channels, On Demand movies menu, etc.) Needs maintenance and upkeep - broken floor tiles in bathroom, broken toilet seat.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Sam W
Roanoke, Texas
HOTEL’S FAVOURITE REVIEW
Reviewed 27 October 2016

Hotel was great, staff was great, location was great. From check-in to checkout everything was perfect. Plus only two exits down the interstate from the airport exit. Only thing wrong, my stay was too short! Would definitely return again!

Review collected in partnership with Hilton Hotels & Resorts
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Thank Mark B
About Hotel's Favourite Review
Steve m, Director of Sales at Hilton Charlotte Executive Park, responded to this review

Thank you for taking time to share your experience about the Hilton Charlotte Executive Park. We are glad to know that our services exceeded your expectations and our staff provided a memorable experience during your visit with us. We look forward to the opportunity to connect with you again in the near future!

Charlotte, North Carolina
Reviewed 3 days ago NEW

The first floor is below grade on one side, feels like a basement with super low ceilings, low quality finishes, and really bad air quality, esoecially if you have respiratory issues. For $200 a night I expected much better. Never again.

Review collected in partnership with Hilton Hotels & Resorts
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Thank Reitterer
Roswell, Georgia
Reviewed 3 days ago NEW

Always enjoy staying here. I like the value and location and that it's a full service property with a restaurant. The walls need some TLC though including inside the elevators. I will definitely stay there again though because I am confident repairs will be made.

Review collected in partnership with Hilton Hotels & Resorts
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Thank clayl2017
Atlanta, Georgia
Reviewed 4 days ago NEW

Heat did not work in my basement room. Be advised the first floor is actually in the basement with the hotel offices. The safe also did not work. This is an old run down hotel. Lobby is the only nice part of this hotel. No club lounge.

Review collected in partnership with Hilton Hotels & Resorts
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Thank Jetlagjet
Kings Mountain, North Carolina
Reviewed 1 week ago

ABsolutely, a great romantic getaway in the city! We were celebrating 21 yrs. We left refreshed, refocused, and refueled! I would most certainly stay again. Planning another romantic getaway real soon! Nice atmosphere!

Review collected in partnership with Hilton Hotels & Resorts
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Thank Buttafly0331
Sheri D, General Manager at Hilton Charlotte Executive Park, responded to this review

Happy Anniversary! Thank you for spending your special day at the Hilton Charlotte Executive Park. We are glad to hear that your anniversary was everything you hoped for and that our accommodations and service left you feeling refreshed. We will look forward to welcoming you back again soon!

Columbia, South Carolina
Reviewed 1 week ago

Great Stay!!!! Would recommend this hotel to anyone who is looking for a great place to stay !!! Staff was amazing and really nice and respectful. Very helpful in making sure we were comfortable and that we had everything we needed

Review collected in partnership with Hilton Hotels & Resorts
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Thank darrylj2017
Sheri D, General Manager at Hilton Charlotte Executive Park, responded to this review

Thank you for your review of the Hilton Charlotte Executive Park. I was very happy to see you enjoyed the hotel. In particular, I really appreciate the comments about our amazing staff. I'm very fortunate to have so many great people on the team that are focused on guest service. Thanks again and I hope to see you return soon.

Charlotte, North Carolina
Reviewed 4 weeks ago

I'm a diamond HHonor member and this was my worst experience ever at a Hilton property. There were several issues like the heater not working. There were plumbing and toilet problems. Was given blankets that should not be part of the hotel's supply. This location are in a great need of renovation and updates.

Review collected in partnership with Hilton Hotels & Resorts
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Thank andreaj921
Sheri D, General Manager at Hilton Charlotte Executive Park, responded to this review

Thank you for reviewing our hotel. Your review helps us to become better. We look forward to welcoming you back on your next visit.

Columbia, South Carolina
Reviewed 4 weeks ago

We reserved a room on 12/10/16 and checking out on 12/11/16 at the Hilton in Charlotte. I was there with my significant other celebrating his birthday. Room was nice and accommodating at first and then we realize that the Heating and air unit was constantly blowing cold air, temp in Charlotte was in 30's-40's. Throughout the night, the unit alternated...

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Helpful?
Thank tamaradunmore
Sheri D, General Manager at Hilton Charlotte Executive Park, responded to this review

Thank you for taking the time to evaluate your stay at our hotel. We apologize that you did not have a perfect stay in our hotel. We shared your comments with the appropriate departments as a way to improve. We hope to have the opportunity to welcome you back in the future.

Westfield, Indiana
Reviewed 4 weeks ago via mobile

Basic. For its location, I kinda of expected more. The checkin process was quick and efficient. The room was clean, tidy and what I expect from a basic Hilton. It's a good place to sleep for a night, but not much more. Enjoy your stay

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Thank TravelinTodd
Sheri D, General Manager at Hilton Charlotte Executive Park, responded to this review

Thank you for taking the time to complete a review of our hotel. We truly appreciate your comments and will share them with our staff. My sincere apologies for not surpassing your expectations and would welcome another opportunity to serve your lodging needs when your travels bring you back to Charlotte.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Room Service
  • Shuttle Bus Service
  • Meeting Rooms
  • Airport Transportation
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Hilton Charlotte Executive Park is a contemporary 7-story corporate hotel located directly off I-77 & Tyvola Road, just minutes from Charlotte Douglas International Airport and Charlotte city center attractions such as Bank of America Stadium, Time Warner Cable Arena, NASCAR Hall of Fame, Museums and shopping. Enjoy a swim in the hotel's seasonal outdoor pool and enjoy a cocktail and lunch or dinner in Aura restaurant and Lounge. All guest rooms at the Hilton include complimentary high-speed Wireless internet. The hotel features eight meeting rooms including the Charlotte Ballroom. The Hilton Charlotte Executive Park hotel is perfect for both leisure and business travelers. ... more   less 

Additional Information about Hilton Charlotte Executive Park

Address: 5624 Westpark Dr, Charlotte, NC 28217-3552
Region: United States > North Carolina > Charlotte
Price Range: $178 - $287 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Charlotte Executive Park 3.5*
Number of rooms: 175
Reservation Options:
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Also Known As:
Hilton Charlotte Executive Park Hotel Charlotte
Hilton Hotel Charlotte
Charlotte Hilton
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Charlotte Executive Park staff and other travellers.
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11 months ago

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Questions? Get answers from Hilton Charlotte Executive Park staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High floors. Lobby is actually on the second floor. Either side is fine since you are far enough away from the freeway.”
 of 5 bubbles bonefish12, 25 Nov 2016 | Read review
“Might check room for cleanliness beforehand”
 of 5 bubbles Jekyll, 25 Oct 2016 | Read review
“Make sure you ask about noise/music.”
  • The shower.
 of 5 bubbles LauraWashingtonDC, 9 Oct 2016 | Read review
“request a high floor away from stairs and elevator”
 of 5 bubbles HobartAllac, 26 Jul 2016 | Read review
“We had great views 11 Floor air conditioning was excellent”
 of 5 bubbles gailjames2016, 25 Jul 2016 | Read review
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