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Sheraton Charlotte Airport Hotel

Orbitz.comUS$198*
View Deal
#53 of 177 Hotels in Charlotte
Certificate of Excellence
GreenLeadersBronze level
07/05/2017 08/05/2017
1 room 2 adults 0 children
US$262*
US$198*
US$262*
US$198*
US$262*
US$198*
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Sheraton Charlotte Airport Hotel
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470 Reviews from our TripAdvisor Community

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Showing 462: English reviews
Oxford, Ohio
Reviewed 27 February 2015

I will start this by saying that the hotel was clean with nice rooms, restaurant was better than average and I liked it until...well the snowstorm hit. I paid $160 for an internet rate for my first night and understand that it is discounted. My flight was canceled so I had to scramble and ask for a room another night....

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Helpful?
1Thank osco55
Robin M, Guest Relations Manager at Sheraton Charlotte Airport Hotel, responded to this review

Osco55, thank you for choosing the Sheraton Charlotte Airport Hotel. We truly appreciate your feedback and are delighted to hear that you enjoyed your stay. It is disappointing however, that we fell short of your expectations when it came to your room rate. Please rest assured that your comments have been sent to our management team in an effort to...

Long Island City, New York
Reviewed 23 February 2015

The hotel has been newly renovated and looks great. There is a very nice bar in the lobby as well as a restaurant with a very good breakfast buffet [only $13.00 per person]. The rooms were clean and well appointed. The staff were extremely pleasant. There were too many people for the morning shuttle and instead of making us wait,...

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Helpful?
Thank etantleff
Robin M, Guest Relations Manager at Sheraton Charlotte Airport Hotel, responded to this review

Etantleff, thank you for choosing the Sheraton Charlotte Airport Hotel and taking the time to review our hotel! I am delighted to hear that you had a comfortable and rejuvenating stay while enjoying our newly renovated rooms. The comfort of our guests is a priority. As well, I would like to thank you for taking the time out to recognize...

Melbourne, Florida
Reviewed 23 February 2015

Nice option for a close to airport hotel. The indoor pool was fancy, and original, incorporated into the lobby area. I had ordered a "berry blue" salad with seared ahi tuna added in the hotel restaurant. It was great. The horshradish mash potatoes were a little bland, and I didn't detect any horseradish, so I would pass on those. But...

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Helpful?
Thank Bill B
Robin M, Guest Relations Manager at Sheraton Charlotte Airport Hotel, responded to this review

Bill B, thank you for your feedback regarding your most recent stay at the Sheraton Charlotte Airport Hotel! Creating exceptional stays for our guests is a top priority. I am delighted to hear that your stay was enhanced with several of our wonderful amenities including Oscar’s Restaurant and Lounge, our Sheraton Sweet Sleeper Beds, heated indoor and outdoor pool, and...

Portland, Oregon
Reviewed 22 February 2015 via mobile

The accommodations were better than I expected based upon my first impression of the hotel. The bed was comfortable, room was spacious and clean, food was very good. My only complaint was with the front desk staff. A lady named Carolina was unable to tell me the location of my seminar and had me wait a long time before telling...

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Helpful?
Thank AnnaSmith32
Robin M, Public Relations Manager at Sheraton Charlotte Airport Hotel, responded to this review

AnnaSmith32, thank you for selecting the Sheraton Charlotte Airport Hotel during your recent trip to Charlotte. We are happy that you had a wonderful visit and appreciate you taking the time to share your feedback. Please accept our apology for the miscommunication regarding the drive time to the movie theater. We look forward to the opportunity to connect with your...

Columbia, South Carolina
Reviewed 15 February 2015

Nice new furnishings, newly remodeled. Oscar's restaurant is excellent. Shuttle service to and from the airport. The service is always good at this location. It appears that as of Jan. 2015 the passbook enabled lock to the room isn't working just yet.

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Helpful?
Thank redneck6497
High Point
Reviewed 6 January 2015

At check-in the front desk staff was very friendly and helpful. The lobby was beautiful and very clean. When we got to the room it was just as nice, very fresh and clean. The beds were comfortable. My only complaint is that I requested a late check-out and the maid knocked on our door at 8am, 9am, 10am and one...

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Helpful?
Thank b_arnold1976
Robin M, Guest Relations Manager at Sheraton Charlotte Airport Hotel, responded to this review

b_arnold1976, thank you for selecting the Sheraton Charlotte Airport Hotel during your recent trip to Charlotte. We are happy that you had a wonderful visit and appreciate you taking the time to share your feedback. Thank you for your compliments regarding our hotel, friendly staff and welcoming ambiance. Our associates all share in our commitment to provide our guests with...

Kentucky
Reviewed 19 December 2014

We styated here one night before flying out to St Thomas. The hotel is being newly renovated. We had a new room.The resturant had a great diiner but not so awesome breakfast. The shuttle was free to the airport. The parking was 25$ for a week which beats any airport parking. We will be returning.

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Helpful?
Thank SheilaKentucky
Robin M, Guest Relations Manager at Sheraton Charlotte Airport Hotel, responded to this review

SheilaKentucky, thank you for choosing the Sheraton Charlotte Airport Hotel on your way to beautiful St. Thomas! I hope you had an opportunity to stay at our sister property the Westin St. John Resort and Villas, it does not disappoint. We are delighted to hear that our staff and services created a memorable stay experience. As well, it is wonderful...

Amherst
Reviewed 18 December 2014

Business center closed, hot tub closed, Sheraton Club Closed.. Really? Hotel smelled like paint and under renovation. We had workman hammering right over our room from 8-5 pm. The hotel really didn't respond like I thought they should. Really indifferent... I am huge Sheraton fan so nothing against them, just this hotel. They said renovation done in January but I...

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Helpful?
1Thank Western M
Robin M, Guest Relations Manager at Sheraton Charlotte Airport Hotel, responded to this review

Western M., thank you for taking the time to provide feedback about your stay with us. I am deeply troubled to hear about your experience at our hotel and want to apologize for the inconveniences during your stay. We are currently renovating our guest rooms as stated on our Hotel Website. We have made every possible effort to contain the...

NY
Reviewed 14 December 2014

Sheraton Charlotte Airport Hotel fills the bill for us, great location near the airport, wonderful beds, large rooms, club lounge, restaurant with good prices and excellent food. Now for the best of them all; the gentlemen who drive the vans; what kind, nice men, I repeat, gentlemen.

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Helpful?
Thank Hei1980
Robin M, Guest Relations Manager at Sheraton Charlotte Airport Hotel, responded to this review

Hei1980, thank you for the wonderful comments and choosing the Sheraton Charlotte Airport Hotel as your home away from home. I am pleased that you were able to relax and enjoy all of our wonderful amenities with your family! I’m delighted to know our team provided you with excellent customer service! We take great pride in our staff and appreciate...

Chicago, Illinois
Reviewed 11 December 2014

I picked the hotel based on its location and was pleasantly surprised by how nice it was. Modern decor, renovated rooms with the Sheraton sleeper beds, and very attentive and friendly staff at the front desk and restaurant made this a nice surprise for me. There is construction going on, so some of the floors are closed. But otherwise it...

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Helpful?
Thank CaptainSteveG
Robin M, Guest Relations Manager at Sheraton Charlotte Airport Hotel, responded to this review

CaptainSteveG, we are delighted you enjoyed your accommodations and honored that you choose to stay at the Sheraton Charlotte. An ideal location to experience the city, the Sheraton Charlotte is just five miles from Downtown Charlotte’s many restaurants, attractions, and nightlife and just two miles from the airport. We truly appreciate your comments regarding our modern decor, renovated guest rooms,...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Internet
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Located in the heart of the Carolinas, Sheraton Charlotte Airport Hotel is just two miles from the Charlotte Douglas International Airport, accessible with our complimentary shuttle service. ... more   less 

Additional Information about Sheraton Charlotte Airport Hotel

Address: 3315 Scott Futrell Dr, Interstate 85 and Billy Graham Parkway, Charlotte, NC 28208-3551
Region: United States > North Carolina > Charlotte
Price Range: $178 - $338 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Charlotte Airport Hotel 3.5*
Number of rooms: 222
Reservation Options:
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Also Known As:
Sheraton Charlotte
Charlotte Sheraton
Hotel Style:
#9 Green Hotel in Charlotte
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Charlotte Airport Hotel staff and other travellers.
5 questions
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Questions? Get answers from Sheraton Charlotte Airport Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“This was a great place to stay near the airport. Shuttle runs 24 hours, every 30 minutes and on time.”
amypH6034PS, 24 Apr 2017 | Read review
“If you book through a third party (like Orbitz) you may not get the room you requested.”
happyvacationeer, 14 Jan 2017 | Read review
“820 was a very nice room”
RichardF215, 11 Jan 2017 | Read review
“This is a pet friendly hotel. Choose your rooms accordingly.”
cantoosing, 24 Dec 2016 | Read review
“We had a joining rooms with my sister. Made it easy for our dog to visit.”
frankp348, 17 Oct 2016 | Read review
5 of 5
Orbitz.com
US$198* /night
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TravelocityUS$198
TripAdvisorUS$198
HotelQuicklyUS$262
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*Disclaimer
Prices are for 1 room, 2 adults
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