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Sheraton Charlotte Airport Hotel

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#49 of 175 Hotels in Charlotte
Certificate of Excellence
GreenLeadersBronze level
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1 room 2 adults 0 children
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Sheraton Charlotte Airport Hotel
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457 Reviews from our TripAdvisor Community

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Showing 449: English reviews
Conway, Arkansas
Reviewed 2 July 2014 via mobile

Lobby was nice, had a lazy river. I personally wouldn't want to relax in a pool that's in the lobby, but hey... Rooms we nothing special. One of the queen beds was so wrinkled that I didn't want to touch that one. It looked hike someone had pushed it in a closet or in the corner of the floor and...

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Thank FlyMom10
Jacksonville, Florida
Reviewed 23 June 2014

Stayed here for 4 nights during the Southeast Linux Fest and had a wonderful time. The entire hotel staff was courteous and friendly. The room was large and open with amazingly comfy beds! My son loved the glass elevators and we loved the on site restaurant. The wait staff got to know us pretty well because we were there almost...

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1Thank Melissa D
Robin M, Guest Relations Manager at Sheraton Charlotte Airport Hotel, responded to this review

On behalf of the staff at the Sheraton Charlotte Airport Hotel, we would like to thank you for choosing our hotel during the Southeast Linux Fest. We appreciate you taking the time to post such positive comments and are delighted that you had a great experience. We also appreciate your feedback regarding our staff, facilities, Sheraton Sweet Sleeper Beds, and...

Laguna Niguel, California
Reviewed 9 June 2014

My one night stay (with my husband) at the Sheraton airport was unintentional as we missed our connecting flight due to weather storms. Many passengers were in a similar situation as we were so a lot of people were scrambling to find a hotel for the night. It was pure chaos at the airport. When we finally arrived at the...

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Thank Rebecca Z
Robin M, Guest Relations Manager at Sheraton Charlotte Airport Hotel, responded to this review

OCragazza, welcome to the Sheraton Charlotte Airport Hotel family! We’re delighted to know you and your husband enjoyed warm southern hospitality and a relaxing experience despite your travel delays. I am delighted to hear that our staff was able to properly accommodate you upon arrival. We have an excellent front desk and restaurant team and I appreciate you taking the...

Brooklyn, New York
Reviewed 1 June 2014 via mobile

Stayed here on a Thursday night for business for quick early AM access to the airport. Spacious and surprisingly updated lobby with lots of natural light, large bar & lounge area plus an indoor/outdoor lazy river pool. Excellent: -Front desk and bar service. Staff seems to really embrace guests, especially at check-in. SPG Preferred status gets you free snacks /...

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1Thank Chris V
Atlanta, Georgia
Reviewed 28 May 2014

We stayed here overnight to catch a flight out the next day. The staff was very courteous and the room was clean and comfortable. We had a nice breakfast through room service the next morning and it was delivered by a very nice waiter. We will definitely stay here again and recommend it to others needing a place near the...

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Thank CozyGirl
San Francisco, California
Reviewed 28 May 2014

Stayed at this hotel for a week, the people were nice, but the hotel needs work. The room AC was poor, the appointments in the rooms were poor and could be improved. Seemed more like a Motel 6 than a Sheraton. The banquet rooms had AC issues as well. The worst was the indoor/outdoor pool, which makes the whole place...

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1Thank la90036
Robin M, Guest Relations Manager at Sheraton Charlotte Airport Hotel, responded to this review

Tim, thank you for staying at the Sheraton Charlotte Airport Hotel during your event and for sharing your feedback! We apologize that we fell short of your expectations, as we strive to provide our guests with warm memorable experiences. Thank you for your comments regarding our staff and your observations regarding our décor, temperature control, and pool. Our entire staff...

Roanoke, Virginia
Reviewed 28 May 2014

Booked this hotel and stayed 2 nights. The staff was friendly and went out of their way to make sure our needs were taken care of. The lobby is amazing, they have a restaurant and bar on site that both provided great service as well. We decided to upgrade to Starwood Preferred for $30 and got free concierge service on...

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1Thank JFisher312
Robin M, Guest Relations Manager at Sheraton Charlotte Airport Hotel, responded to this review

Thank you for your review and positive comments regarding our staff, ambiance and Club Lounge services! I am delighted that we were able to surpass your expectations and that you found the extra amenities offered on our Club Level to be a worthy value. Thank you for recommending our hotel, we’re delighted to know you enjoyed your relaxing experience at...

Woodbridge, Virginia
Reviewed 27 May 2014

A regular stop on our frequent DC/Atlanta runs. Staff is friendly and helpful. Club floor has a good "Manager's evening buffet" and a continental breakfast. Adequate gym and nice indoor/outdoor pool. Restaurant is nice and good bar. A self contained pleasant stop-over.

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Thank R K
Robin M, Guest Relations Manager at Sheraton Charlotte Airport Hotel, responded to this review

On behalf of the staff at the Sheraton Charlotte Airport Hotel, thank you for your loyalty! Our team is committed to providing our guests with warm, accommodating service, and we’re pleased you experienced that consistently firsthand. Thank you for your compliments regarding our staff, Sheraton Club Lounge, restaurant, and amenities. It was our pleasure to make your stay memorable, and...

Chicago
Reviewed 15 May 2014

As other have posted - it's a good option for a airport stayover or even holiday / vacation short break. Very closet to airport - shuttle was about 5 minutes. Full service including pool, large lobby area with large restaurant / bar area, room service, exercise facility, and overall friendly service. Staff were well trained and friendly. Hotel is dated:...

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Thank ordglobal
Phoenix, Arizona
Reviewed 11 May 2014 via mobile

This hotel was just what was needed for our family. We had a overnight layover and needed somewhere to stay. It was close to the airport and had a 24 hour shuttle. This hotel exceeded my expectations by far. The rooms were nice and the staff was friendly even at 11PM. I would recommend this hotel any time. As my...

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Thank Azd3dd

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Located in the heart of the Carolinas, Sheraton Charlotte Airport Hotel is just two miles from the Charlotte Douglas International Airport, accessible with our complimentary shuttle service. ... more   less 

Additional Information about Sheraton Charlotte Airport Hotel

Address: 3315 Scott Futrell Drive, Interstate 85 and Billy Graham Parkway, Charlotte, NC 28208
Region: United States > North Carolina > Charlotte
Price Range: $177 - $368 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Charlotte Airport Hotel 3.5*
Number of rooms: 222
Reservation Options:
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Also Known As:
Sheraton Charlotte
Charlotte Sheraton
Hotel Style:
#9 Green Hotel in Charlotte
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Charlotte Airport Hotel staff and other travellers.
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Questions? Get answers from Sheraton Charlotte Airport Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you book through a third party (like Orbitz) you may not get the room you requested.”
 of 5 bubbles happyvacationeer, 14 Jan 2017 | Read review
“820 was a very nice room”
 of 5 bubbles RichardF215, 11 Jan 2017 | Read review
“This is a pet friendly hotel. Choose your rooms accordingly.”
 of 5 bubbles cantoosing, 24 Dec 2016 | Read review
“We had a joining rooms with my sister. Made it easy for our dog to visit.”
 of 5 bubbles frankp348, 17 Oct 2016 | Read review
“room 117 was close to an exit on first floor.”
 of 5 bubbles imdun, 29 Sep 2016 | Read review
5 of 5