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Best Western Plus Sterling Hotel & Suites

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Traveller (41)
Room & Suite (96)
Dining (16)
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Overview
  • Excellent29%
  • Very good35%
  • Average20%
  • Poor9%
  • Terrible7%
Travellers talk about
“light rail”(22 reviews)
“boiled eggs”(6 reviews)
“room was clean”(31 reviews)
Free Wifi
Free Parking
Breakfast included
Non-Smoking Hotel
Free Airport Transportation
Suites
Fitness centre
2 Star Hotel
All hotel details
Offers from Best Western Plus Sterling Hotel & Suites
Special Offer: BOOK DIRECT & SAVE
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Offers from Best Western Plus Sterling Hotel & Suites
Special Offer: BOOK DIRECT & SAVE
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Rooms
May 7May 8
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (479)
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Traveller rating
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139
144
94
43
38
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All reviewslight railboiled eggsroom was cleanfree airport shuttlenorth carolinarestaurants within walking distancedowntown charlotteyogurtclose to the airportwould definitely stay here againnight's sleepfree breakfastdesk clerkchecking outnascar hall of fameconvenient locationstaff was friendly
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61 - 65 of 458 reviews
Reviewed 27 April 2017

The hotel is fine for the price. It had a great breakfast and add a laid-back atmosphere. Our family enjoyed staying here, even though we didn't spend a lot of time at the hotel. It was close to everything we needed for entertainment.

Review collected in partnership with Best Western
Thank tracycI2049WX
Reviewed 27 April 2017

Had to stay here for a wedding, did not like the location, and there was no outside amenities with such beautiful weather in NC! Lots of shopping, but did not like the neighborhood, homeless people etc.

Review collected in partnership with Best Western
Thank Anne C
Reviewed 20 April 2017

The accommodation was good but their beds need to be a little more comfortable. Redo their toilets for adults. Staff was very pleasant and accommodating. Checking in was a slow process and checking out was fast. My daughter left her laptop cord in the room...More

Review collected in partnership with Best Western
Thank Stacey W
Response from sunnysingh7, General Manager at Best Western Plus Sterling Hotel & SuitesResponded 23 April 2017

Hello Stacey, Thank you for being a valued guest of ours. Our next project is to renovate all the bathrooms. We keep any thing which is left at the hotel for 1 month. We do answer the phone. Please call and ask for me next...More

Reviewed 13 April 2017

Stayed here so we could catch an early flight. Staff was very helpful, even making arrangements for a very early airport shuttle. The check in people were very helpful. The early morning person even got us some food from the breakfast area as we were...More

Review collected in partnership with Best Western
Thank route6
Reviewed 12 April 2017

Always use this hotel when I am in the Charlotte area. It is ideal for me, service, location and price definitely satisfies my needs. Location is great for restaurants, airport, highways, shopping and the job.More

Review collected in partnership with Best Western
Thank davidrV9354BF
Response from sunnysingh7, General Manager at Best Western Plus Sterling Hotel & SuitesResponded 14 April 2017

Hello David, Thank you for being a valued guest for us. Yes, this Hotel is very convenient and close to all of your needs. There is also a light rail station behind our Hotel which will take you to downtown and Time Warner Arena. Do...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Shuttle Bus Service
Breakfast included
Business Centre with Internet Access
Airport Transportation
Meeting Rooms
Multilingual Staff
Self-Serve Laundry
Laundry Service
Concierge
Banquet Room
Conference Facilities
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Details
Price range
US$102 - US$132 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#64 Business Hotel in Charlotte
Room types
Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$102 - US$132 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#64 Business Hotel in Charlotte
Room types
Non-Smoking Rooms, Suites, Family Rooms
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Traveller (41)
Room & Suite (96)
Dining (16)
Amenities (43)
Questions & Answers
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jswill
3 October 2015|
AnswerShow all 5 answers
Response from AWanderingViking | Reviewed this property |
I had my own car. However, just call the hotel directly and ask them what their shuttle policy entails.
0
Votes
thisangelof2
18 September 2015|
AnswerShow all 3 answers
Response from JOSEPH28803 | Reviewed this property |
In NC there is no fee, just bring medical letter or certification for service dog. they are good about the service dogs being brought into hotel.
0
Votes
KentBez
11 August 2015|
AnswerShow all 5 answers
Response from Angela C | Reviewed this property |
They only serve breakfast like other bw hotels but no bar or restaurant.
1
Vote
Room Tips
"Do not stay here!"
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"We were on the second floor, but that didn't help At least not by the elevator"
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"First floor near lobby"
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"choose another hotel"
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