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Charlotte Marriott SouthPark

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#54 of 180 Hotels in Charlotte
Certificate of Excellence
GreenLeadersSilver level
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Charlotte Marriott SouthPark
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463 Reviews from our TripAdvisor Community

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Showing 451: English reviews
New York
Reviewed 14 March 2015

Nice Marriott with up to date decor. Very comfortable stay. What stands out for me is the staff...every single staff member was so accommodating and nice. They go out of their way to make sure you are happy. Also the complimentary coffee in the lobby in the morning is very good.....loved that. Free wifi for rewards members.....that's a good thing...

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Helpful?
Thank Hapblu
GMRHR, General Manager at Charlotte Marriott SouthPark, responded to this review

Thank you for recognizing our property and Hosts for being so accommodating and providing such a high level of service during your time with us. We’re happy to hear that you enjoyed our amenities, such as the coffee, along with our hotel’s décor. We hope to host you again!

Reviewed 14 March 2015 via mobile

Great hotel. Stayed here for business. You will need a car to get here. Lots of parking. My room was great. Concierge lounge is on first floor. Staff was awesome. Plenty of amenities for my short stay here. Very close to shopping and close enough to downtown.

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Helpful?
Thank Benjamin B
GMRHR, General Manager at Charlotte Marriott SouthPark, responded to this review

Thank you for taking the time to review our property. We’re happy to hear that you enjoyed your stay in SouthPark with us and hope that you find the opportunity to visit with us again!

Avon, Indiana
Reviewed 11 March 2015

I've stayed at this property now a few times but this is my first time reviewing. I thought maybe it was a fluke the first couple of times, but am now convinced that this staff must have a competition to "out nice" each other! Upon arrival, myself and 3 coworkers were warmly welcomed by the valet and offered cold bottles...

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Helpful?
Thank amylister
GMRHR, General Manager at Charlotte Marriott SouthPark, responded to this review

We are happy to hear that you felt so welcome, appreciated and safe at our property. While we may not have an official competition to “out-nice” each other, it’s great to know that we deliver a consistent level of service during all your stays with us. Our goal is to provide exceptional assistance and have our guests leaving with the...

Knoxville, Tennessee
Reviewed 11 March 2015

We loved the Marriott at Southpark. It was clean, spacious, and comfortable. Great bed, good shampoos (as we had not brought any), good coffee in the room and lobby, water 24/7 with lemons/oranges, free bottles of water in the little gym, fruit in the gym. There was a great pool outside, too bad it was cold when we were there!...

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Helpful?
Thank LadyDarcy
GMRHR, General Manager at Charlotte Marriott SouthPark, responded to this review

Thank you for such a positive review on our property! We appreciate you recognizing all that our hotel has to offer in our guest rooms and with the complimentary amenities throughout the hotel. We hope you find the opportunity to visit us during the warmer season so you can enjoy our fabulous outdoor pool!

Arlington
Reviewed 27 February 2015

I selected this hotel based on licatuon, pricing and previous reviews from customers. Not only was there free parking (hard to find in this area) but they also had a concierge and valet parking 24hrs a day. Every staff member greeted us with a smile and we're very efficient and knowledgeable and kind. The room was amazingly clean and nice....

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Thank kmu81
GMRHR, General Manager at Charlotte Marriott SouthPark, responded to this review

We are happy to hear that you experienced such a positive stay with us! We appreciate you recognizing our staff, breakfast options and even Accounting Department for being so accommodating during your time in SouthPark. Though we are happy to hear that the problem was resolved, we apologize for the incident and thank you for your patience during that time....

Carolina Beach, North Carolina
Reviewed 22 February 2015

We had a great stay at the Southpark Marriott. As soon as I walked in I was greeted by Sue. She was very friendly and helpful. Sue went out of her way to make sure our room was ok.. We had a service dog with us and she made him feel welcome as well.. everyone we encountered was friendly. We...

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Helpful?
Thank Neile67
GMRHR, General Manager at Charlotte Marriott SouthPark, responded to this review

It is great to hear how much you enjoyed our property and how accommodating Sue was during your stay. Sue will appreciate you recognizing her efforts in making you and your service dog so comfortable while staying with us. We look forward to your return to Charlotte so we may continue to impress you!

Washington DC, District of Columbia
Reviewed 20 February 2015

Had a fine stay here - if Marriott Rewards member, get a room on the concierge level - - the food was great and the service excellent. (I think non-members can also get a room of that level, space permitting.) Rooms are comfortable and quiet; would stay here again.

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Helpful?
Thank BistroBaron
GMRHR, General Manager at Charlotte Marriott SouthPark, responded to this review

Thank you for reviewing our property! We are happy to hear that your room was comfortable and food in the concierge lounge were all to your liking. We look forward to the opportunity of hosting you again!

Hermosa Beach, California
Reviewed 16 February 2015

I must say I travel quite a bit & the staff at the Southpark Marriott are some of the nicest humans out there. Thanks for an excellent welcome. Friendly service, Sav Blanc welcome,.. what more could a girl ask for???

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Thank AmPtrip
GMRHR, General Manager at Charlotte Marriott SouthPark, responded to this review

We are happy to hear how much you enjoyed your time in SouthPark and that our Hosts did such a great job at welcoming you. Such positive comments from an experience traveler as yourself are truly appreciated. We hope to see you again!

Charlotte, North Carolina
Reviewed 16 February 2015

This is a lengthy review, but well-worth my time and well-worth reading. Good customer service is important to me and I don't mind taking the time to brag about these fine folks. On Feb. 15, all electricity was down in my neighborhood. For several hours, I was cold, hungry and bored (no TV and I was tired of reading with...

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Helpful?
1Thank Angela P
GMRHR, General Manager at Charlotte Marriott SouthPark, responded to this review

We always enjoy getting detailed reviews from our guests and we appreciate you sharing every positive experience you had with us. Floyd, Marci, Andrew, Nicole and Sherry will all value you acknowledging their hard work and commitment to making your stay so enjoyable. We are honored to have received such a high ranking on your scale of customer service and...

Pittsburgh, Pennsylvania
Reviewed 15 February 2015

I would like to recognize Charlene, Lewis, and Marci at the front desk. Their personalities and friendly service was exemplary! All three were positive and excited about their role and job responsibilities. Being a frequent travelor, it is refreshing to receive this syle of treatment!

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Helpful?
Thank Don L
GMRHR, General Manager at Charlotte Marriott SouthPark, responded to this review

On behalf of Charlene, Lewis and Marci, thank you for recognizing their devoted service and positive attitudes. Our team understands that traveling can be exhausting which is why they focus on delivering such excellent customer care. We hope to host you again!

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff

Additional Information about Charlotte Marriott SouthPark

Address: 2200 Rexford Rd, Charlotte, NC 28211-3431 (Formerly The Park Hotel)
Region: United States > North Carolina > Charlotte > Barclay Downs
Price Range: $189 - $392 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Charlotte Marriott SouthPark 4*
Number of rooms: 185
Reservation Options:
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Also Known As:
Charlotte Marriott Southpark Hotel Charlotte
Marriott Charlotte
Hotel Style:
#5 Green Hotel in Charlotte
#6 Luxury Hotel in Charlotte
#17 Business Hotel in Charlotte
#32 Family Hotel in Charlotte
#42 Romantic Hotel in Charlotte
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Questions & Answers

Here's what travellers have asked, with answers from Charlotte Marriott SouthPark staff and other travellers.
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Questions? Get answers from Charlotte Marriott SouthPark staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“Great suburb hotel close to the best shopping / restaurants in Charlotte”
 of 5 bubbles SusanB0228, 7 Nov 2016 | Read review
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 of 5 bubbles Binky_610, 7 Nov 2016 | Read review
“request Fl2/3 several rooms from the elevators”
 of 5 bubbles CRA22, 21 Sep 2016 | Read review
“Don't choose this hotel”
 of 5 bubbles scubamike51, 17 Jun 2016 | Read review
“We have stayed thee numerous times and have always gotten a good room. I have never been specific about which room to book.”
 of 5 bubbles dollyb811, 20 Apr 2016 | Read review
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