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DoubleTree by Hilton Charlotte Airport

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DoubleTree by Hilton Charlotte Airport
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588 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree by Hilton Charlotte Airport
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Showing 578: English reviews
1 review
Reviewed 10 March 2016

This hotel staff was spot-on, that is to say that the way I was treated last week showed me that the staff had been trained in customer relations. They did and said everything that made me feel right at home even though I was fact over a hundred miles from away from where I am writing this review.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank franklina353
Karen S, General Manager at DoubleTree by Hilton Charlotte Airport, responded to this review

Dear Franlina353, Thank you so much for making us your home away from home on your last visit to Charlotte. We are delighted that you enjoyed our southern hospitality and do hope that you will return in the near future. More 

Columbus, Ohio
Level Contributor
30 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 8 March 2016 via mobile

For a Doubletree hotel very disappointed! Appears to be very outdated. Dont belive people who say no issues with wifi. I paid for upgraded service due to work and it was so terrible I made them take the outrageous charge off my bill. Stayed ther because it was close to my meeting the next morning, next time I have a... More 

Helpful?
1 Thank Gregg F
Karen S, General Manager at DoubleTree by Hilton Charlotte Airport, responded to this review

Dear Gregg F, Thank you for staying with us and for providing your honest opinion of your stay. It is always our goal to satisfy all of our guests and I am sorry that we fell short. I do hope that you will return so that you can see the improvements that are being made in updating the hotel. We... More 

greenville, United States
2 reviews
Reviewed 6 March 2016

The location is fabulous - especially if you know the back roads. You can get uptown in 10 minutes or less. You can hit South Charlotte even quicker. The property is very quiet considering its proximity to the airport. I love the landscaping and outdoor common areas. Workout facility is top notch for stress relief and the entire staff is... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Brian H
Karen S, General Manager at DoubleTree by Hilton Charlotte Airport, responded to this review

Dear Brian, Thank you so much for being a loyal friend of The DoubleTree by Hilton Charlotte Airport. We love to hear when guests enjoy their stay and continue to visit for years. We can't wait to welcome you back the next time you are in Charlotte! More 

colorado
Level Contributor
98 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 2 March 2016

Doubletree at Charlotte Airport: Acceptable room that was quiet. Best feature of this establishment is their personell, from the van driver to the checkin desk and bar and breakfast people all did very well by us. DOWNSIDE WAS THE ROOM COULD HAVE BEEN CLEANER AND THERE WAS NO WASTEBASKET. BREAKFAST WAS AN ACCEPTABLE BUFFET AT $12.00 / PLATE,

Helpful?
Thank iantdit
Miri L, on behalf of the staff at DoubleTree by Hilton Charlotte Airport, responded to this review

Dear iantdit, Thank you for your feedback and for choosing our hotel. We’re sorry you encountered housekeeping problems. Unclean rooms are not typical at our hotel, and we appreciate that you brought this to our attention so we could help make it right. We have discussed this with our staff, and will make every effort to be sure our rooms... More 

State College, PA
Level Contributor
115 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed 29 February 2016

This hotel is in a great location and very well maintained. However, I after phoning the hotel three times with no answer, I finally spoke to someone and requested the hotel shuttle for pick up at the airport. I was told, by this lady, where to meet the shuttle driver, who would pick us up in 10 minutes. Coincidentally we... More 

Helpful?
Thank TravelingBZ
Miri L, on behalf of the staff at DoubleTree by Hilton Charlotte Airport, responded to this review

Dear Beth D, Thank you for taking the time to send us a review. We’re very sorry your experience at our property wasn’t up to our usual high standards. We’ve addressed the problems you mentioned with the front desk staff when inquiring about the shuttle. Thank you for alerting us to this issue, and we hope you’ll give us another... More 

Buford, United States
1 review
Reviewed 23 February 2016

Overall I was satisfied but had poor Wi-Fi in the hotel & that I had to pay additional for the service anyway. I received poor customer service from bartender & was surprised that there was a fee for breakfast.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Brenda B
Karen S, General Manager at DoubleTree by Hilton Charlotte Airport, responded to this review

Hi Brenda, Thank you so much for staying with us and for your comments. We will certainly address your response with our team so that we can continue to improve upon our hotel and the services that we provide. We hope to see you again in the near future. More 

Ottawa, Canada
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 21 February 2016

Stayed at several Doubletree hotels and generally they are of very high quality - this one needs work to bring it to the standard I've had elsewhere. My bathroom sink was blocked and breakfast looked poor quality. Old hotel needing upgrading

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Mike W
Karen S, General Manager at DoubleTree by Hilton Charlotte Airport, responded to this review

Dear Mike W, Thank you for your recent visit and for offering your comments regarding your stay. It is our desire to please every guest and it appears that we fell short during your visit. We are continuing to make upgrades to our hotel and will certainly use your comments as opportunities for improvement. Thanks again. More 

Phoenix, United States
Level Contributor
3 reviews
3 hotel reviews
Reviewed 19 February 2016

The hotel was clean, the room was comfortable and staff were friendly and professional. If you need an airport hotel this is a good choice. Although we were there for business we enjoyed the dinner and the breakfast. Besides the buffet there was a cook to order breakfast which was excellent

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Carol S
Karen S, General Manager at DoubleTree by Hilton Charlotte Airport, responded to this review

Dear Carol S, Thank you for your wonderful comments and for posting them on line. We are pleased that you found our hotel clean, and our staff friendly. These continue to be important to all guests, and areas which we strive to please. We are also delighted that you enjoyed our restaurant for both dinner and breakfast. Thanks again and... More 

Winston Salem, North Carolina
Level Contributor
266 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
Reviewed 12 February 2016 via mobile

We had a lovely evening at the doubletree. Check in was fast and our room was very comfortable. We parked our car for 8 days and it cost us 7 dollars. Quite a bargain. The bartender was delightful but I did not get her name. We stayed at the bar longer than planned because she was so nice. We will... More 

Helpful?
Thank Cratsley
Karen S, General Manager at DoubleTree by Hilton Charlotte Airport, responded to this review

Dear Cratsley, We are pleased that you were able to utilize our park and fly package and we were able to get your vacation off to a great start. We hope you enjoyed the rest of your trip and hope to see you again soon. More 

Asheville, North Carolina
Level Contributor
97 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 12 February 2016

Very dated, not well maintained. Certainly not what you'd expect from a DoubleTree, more like something you'd see at a Quality Inn. Won't be coming back here. Staff was great, property itself, not so much. Have a look at the pictures from our room.

Helpful?
Thank Bonzaiflyer
Miri L, on behalf of the staff at DoubleTree by Hilton Charlotte Airport, responded to this review

Dear Bonzaiflyer, Thank you for staying with us at our hotel. We appreciate your candid review of our property. New perspectives about our hotel and our guestroom appearance help us make improvements to our guest experience on an ongoing basis. Please share any additional comments or suggestions with us any time. Thank you, More 

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Amenities

Highlights
  • Restaurant
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
Official Description (provided by the hotel)
The DoubleTree by Hilton Charlotte Airport is just moments from the Charlotte Douglas International Airport (CLT) and welcomes you with thoughtfully appointed room accommodations and convenient amenities and services including our complimentary 24 hour airport shuttle service to and from the hotel. Our Charlotte, NC hotel is conveniently located close to Downtown, local sports venues, area businesses, shopping, museums and other Charlotte attractions. Enjoy the world famous WARM DoubleTree cookie upon arrival. We also boast a full service restaurant and lounge, and room service is available for breakfast, lunch and dinner. ... more   less 

Additional Information about DoubleTree by Hilton Charlotte Airport

Address: 2600 Yorkmont Rd, Charlotte, NC 28208
Region: United States > North Carolina > Charlotte
Price Range: $137 - $289 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Charlotte Airport 3.5*
Number of rooms: 173
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Booking.com, Hotels.com, Expedia, Travelocity, Orbitz, Priceline and Odigeo so you can book your DoubleTree by Hilton Charlotte Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree Charlotte
Charlotte Doubletree
Hotel Style:
#49 Romantic Hotel in Charlotte
#51 Family Hotel in Charlotte
#62 Business Hotel in Charlotte
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Charlotte Airport staff and other travellers.
3 questions
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Questions? Get answers from DoubleTree by Hilton Charlotte Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“unbelievably bad queen size mattress”
 of 5 bubbles aszu, 1 Dec 2016 | Read review
“Become an honors member to avoid paying for wifi.”
 of 5 bubbles Jahdzia, 12 Sep 2016 | Read review
“wifi does not work on cell phones. I had to make a call to Hilton Honors to complain on hotel phone.”
 of 5 bubbles Waterfalls123, 18 Jun 2016 | Read review
“Go somewhere else”
 of 5 bubbles abba07tad, 11 Jun 2016 | Read review
“All rooms have a nice view. If you want a courtyard view stay facing in.”
 of 5 bubbles samuelcP206KC, 26 May 2016 | Read review
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